Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES - HOOD - LATCH | ||||||||||||||||
| 99V164000 | FORD MOTOR COMPANY | from 04/25/1997 to 05/17/1999 | V (Vehicle) | 854288 | 07/14/1999 | MFR | FORD MOTOR COMPANY | 06/29/1999 | 06/30/1999 | |||||||
| Defect Summary | Vehicle description: sport utility vehicles. the secondary hood latch may corrode at the latch pivot and stick in the open position. | |||||||||||||||
| Consequence Summary | If this occurs and the primary hood latch is either not engaged or is released, a hood fly-up could occur. | |||||||||||||||
| Corrective Summary | Dealers will install a secondary hood latch with components that are coated prior to assembly for improved latch pivot corrosion protection. | |||||||||||||||
| Notes | Owner notification began july 14, 1999.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673. also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 06/20/2009 | 60000 | ||
| 1998 mercury mountaineer. the drivers door will not unlock from the outside with the key and most times will not open from the inside with the latch handle. i have heard that this problem exists with most 1998 - 2001 mercury mountaineers, ford explorers and ford rangers. in the event of an emergency such as a crash, i might not be able to get out of the vehicle. | |||
| 10/11/2004 | 105000 | 1 | 02/14/2001 |
| Mercury mountaineer drivers seat latch assembly broke. seat is in an un-drivable position. dealer maintenance says it will cost $250 plus labor and taxes and fees to repair this poorly designed ford component. i believe there are many other people that share this costly predicament and it is all due to poor design and the manufacturer knows it. there should be a recall or scheduled manufacturers repair for this item. in a crash a rear seat passenger could possibly thrust the seat back of the driver forward causing the driver serious injury or worse. *nm | |||
| 10/05/2003 | 40 | 05/25/1999 | |
| My power doors won | |||
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||
| 05/15/2006 | 77000 | 1 | 06/04/2005 |
| Dt*: the contact stated recall letter # 02s28 was received regarding the seat belt. when the vehicle was taken to a service dealer to replace seat belt bolt, the contact requested to have a remote door opener installed on the vehicle, as well. while the service dealer was attempting to install the remote door opener, there were problems programming the remote which resulted in a malfunction of the driver side door. the driver door would not lock or unlock. the contact expressed unhappiness with the long wait and the run around from the dealer in repairing the vehicle. | |||
| 03/01/2003 | 63000 | 1 | 02/04/2003 |
| I bought my vehicle about 3 years ago. it had 60,000 on the odometer. the back windshield wiper never worked, and does once in a while and the radio light never stays on. once in a while it will show the station or the time. my drivers side door handle has always been loose. my engine light came on a year after i got it and it will not go off. it say egr flow insufficient and yet i have replaced all of those and had the computer reset. the passenger side door does not lock unless i lock it by hand and then you can't open it. the back seats sometimes lock and other times won't. my seat was recalled and i took it, and now it is broken. these cars are not made very well and i think we should get letters on the recalls. i haven't received but one letter and i took it immediately, but i see there have been other recalls and i wasn't notified. what should i do now? *jb | |||
| 07/25/2000 | 40 | 11/25/1999 | |
| I have a 1998 mercury mountaineer. have driven this vehicle since nov. 1999. have several complaints with vehicle. rear wiper has worked about 20% of the entire time i have owned vehicle. it does not work at present and has not worked for over two years. got tired of trying to have it repaired. lights on stereo has been going off and on since i have owned the vehicle. sometimes light will stay off for a week. after playing a cd in the cd player (not changer), cd becomes very hot and it usually destroys cd. driver's side door lock did not work for about a year and then started working. something fell out or broke off of the passenger side door and door lock will not lock automatically. power antenna started not going down completelyabout two weeks ago and now will not work at all even though power is still going to it because you can hear the motor. have had all recalls done on vehicle except the bolt replaced on driver's side seat. there have been about four recalls on vehicle since i have owned it. power lock on rear door will not unlock unless you use the key. it would seem that there is some major electrical problems with vehicle. this should have been checked on these vehicles long ago. *ak | |||
| 07/21/2003 | 1 | 07/26/1998 | |
| 1998 mercury mountaineer. automatic door locks will not unlock. this also causes a problem when trying to unlock the vehicle with the key(won't unlock).he handles brake when trying to get out of car. i was stuck in my car at the post office today and had to climb out of the window to get out. thank god this was not an emergency situation and kids were not with me.*ak | |||
| LATCHES/LOCKS/LINKAGES - HOOD - LATCH | |||
| 09/30/2007 | 86000 | 1 | 09/19/1997 |
| Tl*the contact owns a 1998 mercury mountaineer. while checking the fluids in the vehicle, the hydraulic system failed that holds the hood. as a result, the hood released and nearly crashed the contacts hand. the manufacturer stated that there were no recalls on that component, however, they would investigate the failure. the current and failure mileages were 86,000. updated 10/16/07 *tr | |||
| 04/11/2006 | 80000 | 1 | |
| Dt*: the contact stated the hood latch corroded and the latch pivot was stuck in the open position. the vehicle was not taken for inspection. there is a nhtsa recall, # 99v164000, regarding the hood latch. the vehicle has the same problems as indicated in the recall; however it is not included in the recall due to the vin. | |||
| 07/22/2003 | 29500 | 8 | 02/25/2000 |
| Electronic controls operated by the generic control module (wipers, rear defroster, power windows etc.) have locked up. throttle sticks after full stop and use of cruise control and needs excessive force to move forward. existing recalls should cover these repairs, as well as two other recalls for the corrosive hood latch, and speed control where the throttle could ice up in prolonged cold weather. i went in armed with documentation and the recall information from the website but the sayville ford dealership in sayville, ny, refused to service them, stating they were campaigns not actual recalls. if your vehicle doesn't come up for service on their computer, they do not acknowledge the legal recalls and won't do the repairs. recall #'s: 00v072000, 99v062001, 99v164000, 97v074000.*ak | |||
| 02/12/2000 | |||
| While driving on highway with cruise control on, had to slow down, applied brakes, but it didn't turn off the cruise control. kept applying brakes, and cruise control finally turned off. had vehicle serviced for hood latch recall, and let them know about cruise control problem. however, was not able to fix it because they had to order a carburetor kit. *ak | |||
| Recall number 99v164000 secondary hood latch, arrived to the dealer on scheduled appointment, but no parts were available to correct the problem. repaired by dealer on 8/18/99. *ak | |||
| LATCHES/LOCKS/LINKAGES - TRUNK LID - LOCK | |||
| 07/25/2000 | 40 | 11/25/1999 | |
| I have a 1998 mercury mountaineer. have driven this vehicle since nov. 1999. have several complaints with vehicle. rear wiper has worked about 20% of the entire time i have owned vehicle. it does not work at present and has not worked for over two years. got tired of trying to have it repaired. lights on stereo has been going off and on since i have owned the vehicle. sometimes light will stay off for a week. after playing a cd in the cd player (not changer), cd becomes very hot and it usually destroys cd. driver's side door lock did not work for about a year and then started working. something fell out or broke off of the passenger side door and door lock will not lock automatically. power antenna started not going down completelyabout two weeks ago and now will not work at all even though power is still going to it because you can hear the motor. have had all recalls done on vehicle except the bolt replaced on driver's side seat. there have been about four recalls on vehicle since i have owned it. power lock on rear door will not unlock unless you use the key. it would seem that there is some major electrical problems with vehicle. this should have been checked on these vehicles long ago. *ak | |||