Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||||
| 982320 | 11/23/1998 | 603780 | Some vehicles with a very low odometer reading may experience a lack temperature control. *yc | 03/04/1999 | |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||||
| 11512 | 04/01/1998 | 613774 | Engineering is investigating concerns of noisy front system blower motors on certain vehicles. *tt | 08/02/2000 | |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||||
| 01156 | 08/06/2001 | 623944 | Some vehicles may exhibit heater core leaks. *slc | 10/31/2001 | |
| VISIBILITY - REAR WINDOW WIPER/WASHER | |||||
| 15406 | 11/01/2001 | 630418 | Concerns with rear wipers that do not sufficiently clean the back glass. *tt | 04/17/2002 | |
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||||
| 15155 | 08/01/2001 | 624934 | On some vehicles the rear wiper arm fails to clean back glass. *et | 11/15/2001 | |
| 13310 | 10/01/1999 | 6092133 | The rear wiper blade on some vehicles built through 1/22/99 may flip over when run through soft cloth style car washes. *tt | 11/27/2000 | |
| 7238 | 10/01/1999 | 6090816 | A condition with the rear wiper blade on vehicles built through 1/22/1999 may flip over when run through soft cloth style car washes. *tt | 03/30/2000 | |
| 12500 | 03/01/1999 | 605267 | On some vehicles built through 1/22/99 the rear wiper blade may flip over when ran through soft cloth style car washes. *tt | 06/07/1999 | |
| 5799 | 03/01/1999 | 605212 | Complaints that the rear wiper blade flips over. *tt | 06/04/1999 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| VISIBILITY | ||||||
| PE99049 | FORD MOTOR COMPANY | 07/28/1999 | 04/24/2000 | WINDSHIELD WIPER MALFUNCTION | 00V072000 | |
| Odi has received 35 complaints alleging malfunction of the windshield wipers on certain 1997-1999 ford explorers and mercury mountaineers.the complainants allege that the wiper system is prone to erratic operation including failure to operate consistently during precipitiation as well as inadvertent operation when the control switch is disengaged.of the 35 complaints received,11 allege that the wipers stopped sweeping the windshield without warning, 16 allege inadvertent operation, and 8 allege to have experience both conditions.wipers are a critical automotive safety system without which a vehicle operator is unable to adequately see the road surface and other vehicles during precipitation.this inability to see could result in a crash.a preliminary evaluation is warranted to invetigate the alleged problem. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||
| 12/23/2004 | 120000 | 1 | 12/15/2004 |
| Purchased used 1998 mecury mountaineer from local mercury dealer, discovered the heater pleanum door actuator was faulty and the air conditioning system would only provide constant hot air on all settings, other than max-ac. the problem is that due to this faulty part, defogging/defrosting the windshield is a challenge, causing my son to drive frequently with a fogged windscreen. mercury dealer service shop and other shops locally are aware of the problem with many of these models, and repair is done by replacing the entire heater plenum which houses a new type of door actuator. this is a safety issue and should be recalled!*ak | |||
| 08/11/2004 | 4 | ||
| The consumer was concerned that every year she has to replace the heat sensor. last year she had to replace it before the vehicle could pass emissions because the check engine light came on. this year the same thing happened. the consumer took the vehicle to the dealer and was told that the problem was the heat sensor. *ak the consumer stated that she replaced the original tires due to the recall on the tires (defect number : 01x001000). the inside of the tread came apart. *tc *jb | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 12/24/2001 | 04/01/1998 | ||
| Vehicle was parked in garage overnight. read window exploded over night. glass was all over the garage. only a couple pieces bigger then a dime. | |||
| VISIBILITY - REAR WINDOW WIPER/WASHER | |||
| 03/01/2003 | 63000 | 1 | 02/04/2003 |
| I bought my vehicle about 3 years ago. it had 60,000 on the odometer. the back windshield wiper never worked, and does once in a while and the radio light never stays on. once in a while it will show the station or the time. my drivers side door handle has always been loose. my engine light came on a year after i got it and it will not go off. it say egr flow insufficient and yet i have replaced all of those and had the computer reset. the passenger side door does not lock unless i lock it by hand and then you can't open it. the back seats sometimes lock and other times won't. my seat was recalled and i took it, and now it is broken. these cars are not made very well and i think we should get letters on the recalls. i haven't received but one letter and i took it immediately, but i see there have been other recalls and i wasn't notified. what should i do now? *jb | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 1 | |||
| The rear window wiper does not always come on when the switch is turned on, the wiping efficiency of both the front and back wiper is poor, there is no contact with the window. *slc | |||
| 8 | 05/01/1998 | ||
| Vehicle driven in forward and comes to a stop (i.e.- at a stop sign, toll booth, or traffic light) will stall/hesitate without warning when attempting to proceed forward again. this has happened multiple times since we purchased the vehicle new. vehicle was taken to several different dealerships in three states and they say ford/mercury is aware of the problem but at the current time there is no fix. radio when tuning would not pick up any radiostations due to radio not hooked to antenna. door molding on drivers side door came loose and prevented the door from being opened more than three inches. driver was not able to enter drivers side door to drive vehicle. rear windshield wiper engine burned out and rear wiper did not work. brake stuck when attempting to place vehicle into gear after initial start of engine. *ak | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||
| 09/28/1998 | 1 | 05/06/1998 | |
| Windshield wiper motor replaced for rear wiper. mjs | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - SWITCH/WIRING | |||
| 1 | |||
| The rear window wiper does not always come on when the switch is turned on, the wiping efficiency of both the front and back wiper is poor, there is no contact with the window. *slc | |||