Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SEATS - FRONT ASSEMBLY - RECLINER | ||||||||||||||||
| 03V281000 | FORD MOTOR COMPANY | from 05/13/1997 to 12/24/2000 | V (Vehicle) | 1552880 | 08/29/2003 | ODI | FORD MOTOR COMPANY | 08/05/2003 | 08/07/2003 | |||||||
| Defect Summary | On certain sport utility vehicles equipped with high back seats, the upper bolt on the driver | |||||||||||||||
| Consequence Summary | The driver could potentially lose contact with the steering wheel or foot pedals during such an event, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will replace the driver seat upper bolt with a metal spacer and bolt. in addition, seats with tubular back frames will have the fully threaded lower recliner bolt replaced with a partially threaded bolt. owner notification began on august 29, 2003. owners should contact ford at 1-800-392-3673. | |||||||||||||||
| Notes | Ford recall no. 03s04.customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SEATS | |||||
| 13218 | 09/01/1999 | 6090591 | Information regarding seat that willl not move forward. *mjs | 03/21/2000 | |
| 7079 | 09/01/1999 | 6090430 | Information regarding seat that will not move forward. *mjs | 03/20/2000 | |
| 982515 | 12/21/1998 | 603653 | Conditions with the front seat back lever bent. *yc | 03/01/1999 | |
| SEATS - FRONT ASSEMBLY - POWER ADJUST | |||||
| 982019 | 10/12/1998 | 603704 | Concerns with the power seat control button ( knob ) may detach from the switch actuator. *yc | 03/03/1999 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SEATS - FRONT ASSEMBLY - RECLINER | ||||||
| PE03020 | FORD MOTOR COMPANY | 05/21/2003 | 09/05/2003 | FRONT SEAT BACK RECLINER ATTACHMENT | 03V281000 | |
| By letter dated august 4, 2003, ford notified the agency that it is conducting a voluntary safety recall (nhtsa recall no. 03v281) involving certain model year (my) 1998-2001 ford explorer / mercury mountaineer 4-door, my 1998-2000 ford explorer 2-door and my 2001-2002 ford explorer sport and sport trac vehicles equipped with high back seats.complaints allege that the driver's seat back reclined without warning.a bolt between the upper seat recliner attachment and the seat back frame may fracture.ford will replace the bolt that attaches the seat recliner mechanism to the seat back frame on the driver side seat.based on ford's safety recall action, this investigation is closed. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS - FRONT ASSEMBLY - RECLINER | |||
| 12/11/2007 | 1 | ||
| On my vehicle a bold on the driver side seat has broken causing additional damage to the seat. the tubular part inside is cracked and needs to be replaced. apparently there was a recall on the bolt that broke, but i never received a recall notice in the mail. ford is stating this was sent to me 6 times. i do not recall ever receiving a notice. ford will not authorize the dealer to repair this at no cost to me. i have since talked with several people at the customer service # provided to me by the dealership, and still have no resolution...other than they will replace the bolt that broke...not the rest caused by this broken bolt. *tr | |||
| 08/20/2003 | 40000 | 1 | |
| Recall 03v281000 concerning high back seat. this could cause driver's seat to recline without warning. ford/mercury 301-423-4950. *ak | |||
| 1 | |||
| Safety recall o3s04 mercury mountaineer 1999.*mr the driver seat back frame may fracture. this could result in looseness or noise in the seat. *ph the consumer was unable to make an appointment because he/she was never able to get a representative on the phone and after a 6-8 minute tape recorded message, the line went dead. *jb | |||
| 05/11/2003 | 1 | ||
| The upper bolt on the driver's seat back bracket broke, allowing the seat to drop past it's fully reclined position. the driver is experiencing some back and neck pain from the unexpected drop. the vehicle will be unusable until the seat is repaired. *nlm | |||