Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 16040 | 07/01/2002 | 636235 | Experiencing a clicking / popping noise from the upper steering column area when turning the steering wheel. *tt | 11/06/2002 | |
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | |||||
| 12197 | 12/01/1998 | 615464 | Some vehicles built from 11/12/98 until 11/19/98 equipped with keyless entry and pats may exhibit the alarm operating prematurely. *tt | 01/16/2001 | |
| 5242 | 12/01/1998 | 615360 | Some vehicles built from 11/12/98 until 11/19/98 equipped with keyless entry and passive anti-theft system (pats) may exhibit the alarm operating prematurely. *tt | 01/13/2001 | |
| STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID | |||||
| 996777 | 08/01/1999 | 608466 | Exhibiting a power steering fluid leak from the steering gear boot(s). *tt | 12/02/1999 | |
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||||
| 13440 | 11/01/1999 | 610879 | Experiencing very light steering vibration / shimmy / nibble at engine idle or low speeds (parking lot type maneuvers). *tt | 05/16/2000 | |
| STEERING - RACK AND PINION - RACK | |||||
| 13049 | 08/01/1999 | 6091841 | Exhibiting a power steering fluid leak from the steering gear boot(s). *tt | 11/15/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 01/01/1901 | 4 | ||
| While driving at low speed, the driver heard a loud knocking sound coming from the front of the vehicle. this caused the steering wheel to shake. the vehicle was taken to the dealer for inspection. the mechanic was unable to duplicate the problem. *jb *nm | |||
| STEERING - COLUMN | |||
| 09/22/2002 | |||
| Consumer states that while backing up the vehicle started fish tailing without warning. the steering column started smoking. dealer notified. please provide additional information. ts | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 07/29/2004 | 75000 | 1 | 07/28/2000 |
| The passenger side tie rod of my 1999 mercury mountaineer, 75,000 miles, fell apart (at the ball joint) while driving. i was very lucky to not crash the car (i was on a quite road and going slowly). my car has been well kept and had a full ford service ($800) in february. i went online and noticed that many other drivers had experienced the same problem. i kept the ball joint and found it completely worn out (you could pull it out of the socket). the car had to be towed to a repair shop and the tie bolt was replaced. the repair shop said that i should contact ford as this was a problem with the way the ball joint was manufactured (with no way to apply new llubrication during servicing). this is potentially a very serious issue that it should be investiagated. *ak | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 07/01/1999 | |||
| Directional signal cannot be engaged when steering wheel is in 1:00, 5:00, 7:00 or 11:00 position. according to dealer it is functioning as designed. cannot use directional signals at about 10% of the intersections when needed. | |||