Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| TIRES - TREAD/BELT | ||||||||||||||||
| 00T005000 | BRIDGESTONE/FIRESTONE, INC. | T (Tire) | 14400000 | 08/26/2000 | ODI | FORD MOTOR COMPANY | 08/21/2000 | 08/10/2000 | ||||||||
| Defect Summary | Tire description: firestone wilderness at, size p235/75r15, produced at the decatur, illinois tire plant and all firestone radial atx and radial atx ii tires, size p235/75r15. operation of these tires at low inflation pressures, high speed, and in hot weather, can contribute to separation of the tire tread. | |||||||||||||||
| Consequence Summary | If the tread separates from the tire, the driver can lose control of the vehicle, possibly resulting in a crash causing injury or death. | |||||||||||||||
| Corrective Summary | The replacement/reimbursement program for this campaign expired on august 29, 2001. however, customers should contact firestone customer service at 1-800-465-1904 for possible assistance. | |||||||||||||||
| Notes | ||||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| TIRES | |||||
| 01B77 | 10/01/2001 | 628153 | Owner notification program supplement 7 revised information - regarding replacement of wilderness at tires. *tt | 03/05/2002 | |
| 985157 | 11/01/1998 | 613292 | Information on setting the tire inflation pressure for 1991 through 1999 model year vehicles in the pre-delivery process and during maintenance intervals. *tt | 06/20/2000 | |
| 995157 | 05/01/1999 | 606945 | Information on maintaining tire pressure. *tt | 09/08/1999 | |
| 12554 | 03/01/1999 | 605291 | Subject regarding revolutions per mile tire size data. *tt | 06/07/1999 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 09/30/2011 | 80000 | ||
| Tl- the contact owns a 1999 mercury mountaineer. the vehicle was equipped with goodyear wrangler tires, line size: p235/75/r15, dot number: rtn-st235-75-15105s. the contact stated that while driving 70 mph, the front passenger side tire blew. the contact lost control of vehicle and drove into the woods, crashing into several trees. the contact received injuries to the ribs, head, back and shoulders. the police department was called to the scene and a police report was filed (south carolina police report number: 40-8691422). the vehicle was destroyed. the approximate failure and current mileage was 80,000. kmj | |||
| 09/30/2011 | 80000 | ||
| Tl-the contact owns a 1999 mercury mountaineer. the vehicle was equipped with goodyear tires wrangler p235-75-r15, dot rtn-st235-75-15105s. the contact stated while driving at 70mph the passenger side front tire blew. the contact lost control of vehicle crashed into the woods. the contact received injuries to ribs, head, back, and shoulders. the south carolina police department report 40-8691422. the vehicle was crashed. the approximate failure and current mileage was 80,000. li | |||
| 11/19/2008 | 102162 | ||
| Tl*the contact owns a 1999 mercury mountaineer. the vehicle has firestone steeltex a/t tires. while driving approximately 40 mph, the vehicle began to swerve from side to side. the driver pulled onto the side of the road and discovered that the rear passenger tire had tread separation. the tire size was unknown. the current mileage was 102,172 and failure mileage was 102,162. | |||
| 09/01/2005 | 1 | 10/01/2004 | |
| 1999 mercury mountaineer developed problems with the windshield wipers, tires, driver's side mirror, linkage on the transmission, check engine light and the airbag light.*mr | |||
| 07/01/2005 | 1 | ||
| 1999 mercury mountaineer tire blow out occurred while driving at 70 mph.***no answer required***. *mr *jb the consumer was told the rotors were out of round. | |||
| 05/06/2005 | 49273 | 1 | 03/12/1999 |
| Total sidewall and belt failure on right rear tire on a 1999 mercury mountaineer. the tires were the replacements for the firestone tire recall in 2001. the tires have 28,000 mile on them in the four years | |||
| 10/22/2004 | 1 | ||
| On friday, october 22, 2004, i was driving on the taconic state parkway by pudding street in new york, my driver's side front tire exploded out of nowhere. there was no absolutely no hazards on the roadway and it was a smooth road surface. all my goodyear wrangler rts tires were not more than one month old. goodyear and sears will not honor the warranty saying that i went over something on the road which is absolutely false. sears found a crack in the tread, buts says it is not covered under the goodyear warranty. these tires are dangerous for the coonsumer.*ak | |||
| 09/15/2003 | 34000 | ||
| Took the truck back to the dealer for the four time 9/2903 for the check engine light came on again and the same code keeps coming up and it is getting old not to have the truck that we are still paying for monthly.annd i have all the work orders for what they did | |||
| 03/03/2003 | 38000 | 1 | 08/01/1999 |
| While driving at 75 mph high speed, the right tire experienced a blow out. *mr. the consumer stated the tires were replacement tires. *jb | |||
| 04/02/2001 | 2 | 05/01/1999 | |
| My right side tire blewout. *ak (tiresize: 15)( dot number: tire size: 15 ) | |||
| 01/01/2000 | |||
| The firestone recall fiasco is far from over. the fact that it is quiet in no way minimizes the ongoing seriousness of defective design and workmanship on both firestone's and ford motor company's parts. i received a recall notice stating that an adjust. *ak | |||
| 09/01/2000 | 2 | 05/01/1999 | |
| Consumer took firestone tires into dealer to get them checked and they noticed tires had some splits. consumer replaced tires. while driving home on highway, left rear wheel had some separation. first set of tires were original equipment. p235 75 r15, made in canada.*ak dot# vnhl ipy. *slc | |||
| 07/01/1999 | |||
| My job requires me to be on the road in all the southern states 6 days a week, in hot interstate travel conditions. all four of my tires were manufactured in the wilson nc plant, which has been proven by numerous investigations that these tires have caused many fatal accidents by tire tread separation. i must tell you that i feel very unsafe and uneasy every time i get in my automobile. this is a very uneasy feeling. i would like to replace all of the tires and the spare, with another tire from another manufacturer. i feel this cost should be covered by firestone, since they made the faulty tires in the first place.*ak (tiresize: p235/75r15)( dot number: tire size: p235/75r15 ) | |||
| 07/01/2000 | 1 | 05/27/1999 | |
| While driving about 65 mp right front tire had a blowout. then, consumer replaced all four tires. p235/75r15, dot w2, mercury, mountanier, 1999. *ak the tire blew out on a new vehicle with only 4000 miles. firestone refused to refund the customer for replacement tire. *yh | |||
| 04/01/2000 | 1 | 02/01/1999 | |
| While driving the rear drivers side firestone wilderness at tire blewout, consumer requested reimbursement but firestone denied request because the tire was not purchased on a pro-rated basis. nlm | |||
| 4 | 05/01/2000 | ||
| Firestone wilderness tires (p235 70 r15) experienced failure. *slc | |||
| 12/08/1999 | 1 | 12/29/1998 | |
| Right front firestone wilderness at tire blewout causing damage to the rim, the blowout was so severe it took over a half hour to change the tire. nlm | |||
| 01/01/2000 | |||
| After hearing about the firestone recall. i was concern about my tires. i went to a firestone store and they inspected my tires and said that my tires are not the recall tires. i am affraid to drive my mountaineer far or at a high speed like 55 or 60 mph. what can be done about this? i have the same tires that being recall, but the firestone tire store said you are not in any danger, your tires came from a different plant. these tires are firestone wilderness a/t tires i am affray for my family and myself. what can i do? (dot number: w2hl tiresize: p235/75r15) (dot number: w2hl tiresize: p235/75r15) | |||
| 05/14/2000 | 1 | 09/01/1999 | |
| Prior to publicized reports or recalls on firestone tires i had my first 2 tire blowouts in my 20 years of driving on my new mercury mountaineer. the first was considered a puncture which i accepted. the second was considered a road hazard by the firestone dealer. the second tire blow out appeared much like a bad hair piece, i am now aware of the term - tread separartion. again, this occured prior to any reports of any firestone tire defects. i went to another tire dealer for replacement as i was not satisified with the firestone dealers explaination. (dot number: w2hl027477 tiresize: p235/75r15) | |||
| 08/12/2000 | 2 | 07/01/1999 | |
| Tires were inspected under recall and front tires had separationn.all four tires were replaced. i sent in all the paper work that firestone needed under the recall but they refused to reimburse any money i laided out because the code on my tires were not the v.d code the code on my tires were w.2 code. *ak (dot number: w2hl1py159 tiresize: 235/75/15) | |||
| 06/29/2000 | 1 | 04/01/1999 | |
| ----- original message ----- from: tom stangl tjstangl@mediaone.net to: firestone_consumer_affairs@faneuil.com; tireinquiry@ford.com; webmaster@nhtsa.dot.gov; staff@firestone-tire-recall.com sent: friday, september 15, 2000 1:50 am subject: firestone wilderness at blowout inquiry > on june 29, 2000, while driving from st. paul, minnesota to duluth, i experienced a blowout on i35. many cars were on the road at the time, however i was able to maneuver to the side of the road safely and change the tire. there was no debris in the road and no other cars experienced problems around me. i drove to a duluth firestone dealer and had the tire replaced. upon examining the tire, they could not find a puncture. the tire was torn up from the highspeed freeway incident and maneuvering to the side. the tire was located on the passenger rear. the rim was not damaged and i purchased a matching tire from firestone. attached is a line item from my mastercard for your reference. the tires are wilderness at brand on a 1999 mercury mountaineer with dot code w2hl. the tires had 13,590 miles on them at the time of the incident. i am very concerned that this incident is tied to the problems currently being experienced by others leading to the recall of this line of firestone tires. currently this includes dot code vdhl. i would appreciate your comments on the expansion of the recall to include my tires now that it appears i have experienced the same problem as others with more severe consequence. regards, tom stangl white bear lake, mn 06/29 firestone 00016918 duluth mn $111.50. *ak (dot number: w2hl tiresize: p235/75 r1) | |||
| 1 | 11/01/1999 | ||
| Firestone, wilderness/at, p23575r15, tread was discovered rip on side wall. this is on a mercury, mountaineer, 1999. firestone was contacted.*ak | |||
| 09/16/2000 | 3 | 01/01/1999 | |
| Upon inspection of all 4 tires on vehicle, 3 of the tires (1 driver's front, 2 rear) were noted to have small cracks/splits around each tire sidewall approximately 3 inches below the top of the tread. front tire has the greatest number of cracks.( dot number: w2hlipy tire size: p235/75r15 ) | |||
| Vehicle vibration noticed often at high speeds (60-70 mph). tires (4) replaced with new michelin 235/75r15 ltx owl 6c 104r 78868 tires on 9/6/00. mileage on tires and vehicle at replacement was 11,457( dot number: w2hl tire size: 235/75r15 ) | |||
| 09/05/1999 | 1 | 05/01/1999 | |
| Tire failed as we were exiting expressway on the passenger rear side. we called for service and roadrunner roadservice came and replaced tire with spare at approximately 4 pm i have copy of receipt. we took tire to a firestone store and they replaced tire free after we forced the issue, they did not want to replace for free at first. tires have been properly rotated on time and tire pressure has been maintained and checked properly. tire manufacturer was checked by ford/mercury service dept and we were told our tires were made in canada and therefore we are not eligible for replacement even though we have had a tire failure. firestone kept the tire that they replaced so we do not have it in our possession. *ak( dot number: vn tire size: 23575r15 ) | |||
| 09/05/2000 | 06/01/2000 | ||
| The dealer was notified on four different occasions of the obvious tire problem. the dealer balanced, rotated and aligned the tires. when the problem persisted the dealer advised that i notify the firestone tire and service center. i went to the firestone dealer and upon inspection of the tires was told that the left front tire was very dangerous because the belts inside the tire were separating. the representative also checked the right front tire and found it to also have separated belts. the firestone representative recommended for safety that i replace all 5 tires. the dealer prorated the tires based on the amount of tread remaining on the tires. as a safety measure i had the tires (wilderness at) replaced with uniroyal tiger paws at a cost of $200.32. i feel that i should not have had to bear the cost of replacing the tires. the belts were separating due to defective manufacture and should have been replaced at no cost to me. as a single individual who uses the vehicle extensively to travel the defective tires were a safety hazard.( dot number: w2/235 tire size: 75 15 ) | |||
| 09/13/2000 | 4 | 06/01/1999 | |
| Tires are showing signs of cracking in the tread. vehicle experiences abnormal shaking during speeds in excess of 40 mph.( dot number: w2hl tire size: p235/75r15 ) | |||
| 1 | 02/01/1999 | ||
| Firestone wilderness at tires (p23575r15) wore unevenly even with tire rotations every 3 months. nlm | |||
| 12/08/1999 | 12/01/1998 | ||
| Tire blowout which damaged the right front rim - couldn't afford a new rim, thus my tire is not in complete balance.( dot number: tire size: p23575r-15 ) | |||
| 10/09/1999 | 1 | 02/01/1999 | |
| Vehicle was going south on nys rte 41 at 40mph and began pulling left, driver steered to the right. the next thing i remember the vehicle had crossed the northbound lane and was on its left side in a 5 ft ditch east of the northbound lane. the front and side airbags did not deploy and the left front tire was off the rim laying under the left front door. all tires had been rotated and properly maintained at 26 lbs as recommended on the manufactures sticker on the left front door. these tires are not included in the recent recall, as they do not have the vd dot #. the tread did not seporate, but was similar to accidents as depicted on the national tv news.( dot number: w2hl 1py tire size: p235/75r15 ) | |||
| TIRES - BEAD | |||
| 09/01/1999 | |||
| All four tires have bad sidewall cracking along tire beads, have talked to local mercury dealer in algonac mi and sent e-mail in regard to this problem to ford. in both case to no results.( dot number: vnhl tire size: p235/75r15 ) | |||
| TIRES - SIDEWALL | |||
| 4 | |||
| Firestone wilderness at tires have visible cracks in the sidewall of all four tires, on one occasion a tire blew bouncing the rear of the car off the ground so hard that the dash lights, cd player and electronic monitor shut down completely. nlm | |||
| 1 | |||
| Consumer was told that the firestone tires were not covered under recall because they were not manufactured in decatur, the tires have pieces of the sidewall beginning to peel away. nlm | |||
| 05/01/1999 | |||
| This tire is not on the recall list, all tires are splitting on the sidewalls. *ak( dot number: w2hl tire size: p225/70r15 ) | |||
| TIRES - TEMPORARY/EMERGENCY SPARE TIRE | |||
| 09/29/2004 | 10009 | 1 | |
| While the vehicle was parked consumer heard a loud noise coming from the rear. dealer inspected the vehicle and noticed that the spare tire was on the floor and that the support cable broke. consumer will contact the dealer in the near future. this information was provided by mrs. zelma's husband john sullivan. *ak *tc | |||
| TIRES - TREAD/BELT | |||
| 09/08/2003 | 88000 | 1 | 08/01/2002 |
| While driving at 65 mph, the rear driver side tire tread separated, which caused the vehicle to spin out of control. *ak the tire remained fully inflated when the tread separated. *sc *jb | |||
| 05/03/2003 | 38000 | 1 | |
| The consumers vehicle was originally equipped with recall firestone wilderness tires which were replaced at 30k miles. the tires were replaced with goodyear wrangler ht tires. with 38k miles on the tire,the rear passenger side tire blew out while driving 75 mph. the consumer proceeded to change the tire when he noticed that the jack points were located where the tire had bunched up. once the consumer found a suitable jack point the jack did not adequately raise the vehicle. *mr *scc *nlm | |||
| 09/01/2000 | 1 | ||
| Consumer stated that the wilderness at tires were on recall, and replaced with laredo uniroyal tires, at that time the tires were on both ford and firestones approve replacement list. consumer is requesting in writing if the laredo uniroyal tires are approved his vehicle. *yd | |||
| 10/09/2000 | 4 | ||
| Consumer had noticed that tread was separating on all four tires. took vehicle to tire retailer and was inspected. consumer was informed that tires were bad and needed to be replaced. dot, w2hl10y518, p235/75r15, with 2,000 miles.*ak the tires are firestone wilderness at, consumer requests reimbursement for replacement tires. *slc | |||
| 2 | |||
| The original firestone wilderness at tires on the vehicle showed signs of tread failure, the tires were not included in the recall, the firestone dealership replaced the tires with identical tires with the same flaws, consumer request that the scope be expanded to include additional tires in the recall. *mjs | |||
| 09/26/2000 | 4 | 08/01/1999 | |
| Firestone wilderness at tires, p23575r15, dot vdhl1p1323 were showing signs of tread separation, all 4 tires were cracked around the sidewalls, firestone denied refund request because this particular tire is not on recall. *slc | |||
| 08/25/2000 | 1 | ||
| Consumer was on a waiting to get replacement tires for recalled firestone tires, consumer felt the risk was too great to travel on a long distance trip on the faulty firestone tires and replaced them, consumer request reimbursement. nlm | |||
| Owner would like assurance that tires on vehicle are not include in recall (oot-005). tires are wilderness at, dot # beginning with w2ul, recall notice is confusing. *cj | |||
| 05/01/1999 | |||
| I reviewed blowout/failure data and saw a large number of w2hl tires that failed, i am not convinced these tires are any better than the vdhl recalled tires and want the recall to be widened to include the tires made at the wilson, north carolina plant, as they seem to have an unacceptable failure rate. *ak( dot number: w2hl tire size: 235 75 r15 ) | |||
| 08/01/1999 | 0 | 07/30/1999 | |
| Original tires on a 1999 ford mountineer; mechanic that serviced vehicle told consumer tire was bad, consumer was expierencing a very bad vibration, so consumer replaced the firestone tires with michelin, and the vibration went away.*ak firestone wilderness at p225/70/r15 *mw | |||
| 01/01/2000 | |||
| Pe00.020; consumer was traveling on highway and vehicle would shake and vibrate . tires run out sideway, and consumer tooks his vehicle to the dealership. the tire are firestone wilderness#at p235/75r1. he has notified firestone.*ak firestone wilderness at p235/75/15 *mw | |||
| 08/20/2000 | 1 | 08/01/1999 | |
| Pe00020, original equipment on 1999, mercury mountaineer,tire size p23575r15, dot vdhlipy4198. passenger's rear tire tread blewout of the rim which may have caused a crash. luckily, driver had control of vehicle. *ak | |||
| 09/07/2000 | 0 | ||
| Consumer had received a recall notice on the firestone tires, p235/75r15 vd. has to wait on a waiting list to have tires replaced. *ak | |||
| 08/04/2000 | 1 | 07/01/2000 | |
| Consumer has a 99 mercury mountaineer. consumer took vehicle to see if tires were okay. firestone center put the vehicle up on a rack & found that tread could be easily pulled off by the finger. 10 inches & 12 inch portion from each side. they immediately replaced that one with a firestone recall tire. another firestone dealer replaced the set with bridgestone ht. the dot# unknown.*ak the dealer charged the customer 50% of the cost of replacing non recall tires. the customer wants reimbursement of the expenses. *yh | |||
| 09/01/1999 | |||
| I am very concerned that the vehicle maufacturer and the tire company have refused to correct this problem even though they have been aware of it since 1996. ford continues to supply these tires. the purchaser has no choice in the make of tires that ford supplys on the car. it is my life and the lives of my loved ones they are playing with and i don't appreciate it at all. if these tires were on their cars, i am sure they would replace them immediately. why must it take more deaths ,rollovers, accidents for some action to be taken on this matter.*ak( dot number: tire size: p235r15 ) | |||
| 08/21/2000 | 0 | ||
| Pe00 020, consumer was traveling about 45mph on side road and heard a banging noise, vehicle veered left to right. she was able to control vehicle and steered onto the shoulder in the sand. right rear tire tread had separated from rim, and tire was hitting up against vehicle and it was very hot. firestone wilderness at, p23575r15, and dot w2hlity488. there were no injuries. she contacted firestone. manufacturer told her that this tire not on recall. consumer replaced all four tires with michelin tires.*ak firestone wilderness at p235/75/r15 *mw | |||
| 09/05/1999 | 1 | ||
| Was driving 40mph onto a ramp when it felt like the left rear tire had blownout & went flat. pulled over & checked before changing tire & noticed the tread had left the tire. took tire to firestone shop & it was replaced. mechanic indicated consumer ran over an object to cause the flat. did not have the tire. firestone wilderness at size p235/75r15 had 2,000 miles on it. *ak | |||