Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN | |||||
| 16935 | 07/01/2003 | 10003831 | An uncommanded shift to 4x4 low. *tt | 11/04/2003 | |
| 0282 | 04/29/2002 | 637922 | Some vehicles built prior to 9/15/2001 may exhibit low line pressure readings while in drive, no 2nd gear, no 3rd gear, no engine braking in manual 1st and slipping shifts and / or delayed engagements. *tt | 12/09/2002 | |
| 15887 | 05/01/2002 | 637755 | Some vehicles may exhibit a no 1-2 upshift, no 2-3 upshift, a no engine braking condition in manual 1 or diagnostic trouble code p0732 (gear 2 incorrect ratio) or p0733 (gear 3 incorrect ratio). *tt | 12/04/2002 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 03261 | 01/05/2003 | 10008279 | New service part - number 5 needle bearing and race kit - 4r70w transmission - service tip. *tt | 07/26/2004 | |
| 01137 | 07/09/2001 | 620988 | Some vehicles equipped with a 4r70w automatic transmission may exhibit a clunk noise during the 2-1 downshift event. *tt | 09/05/2001 | |
| 13725 | 03/01/2001 | 620267 | Some vehicles with a4wd may exhibit a vibration / moan at highway speeds. *tt | 07/23/2001 | |
| 0015 | 01/10/2000 | 612203 | Information regarding the new transmission cooler flusher- service tip. *mjs | 06/06/2000 | |
| 13482 | 11/01/1999 | 610895 | Some vehicles may exhibit a vibration / groan on acceleration or take-off due to the rear transmission mount being twisted and allowing a ground out condition to occur. *tt | 05/18/2000 | |
| 7353 | 11/01/1999 | 610785 | Some vehicles may exhibit a condition of no 4x4 low range engagement or a stuck in 4x4 low range, with no diagnostic trouble codes stored in the gem module. *tt | 05/15/2000 | |
| 7468 | 11/01/1999 | 610834 | Some vehicles may exhibit a vibration / groan on acceleration or take off. | 05/15/2000 | |
| 13412 | 10/01/1999 | 609668 | Some vehicles may exhibit a condition of no 4x4 low range engagement or a stuck in 4x4 low range, with no (dtc) diagnostic trouble code stored in the gem. *tt | 04/06/2000 | |
| 991412 | 07/12/1999 | 608428 | Service procedure for green service tagged 4r70w transmissions. *tt | 11/30/1999 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| 042107 | 12/13/2004 | 042414 | 10014086 | General (pcm) power train control module programming procedures. *tt | 04/28/2005 |
| 04217 | 11/01/2004 | 10013369 | General power train control module (pcm) programming procedures. *tt | 04/15/2005 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES | |||||
| 03148 | 07/21/2003 | 10003748 | New transmission cooler flusher - service tips. 2003 escort and super duty f series included. *tt | 10/29/2003 | |
| 002310 | 11/13/2000 | 616522 | Subject regarding contamination from prior transmission concerns or excess wear may be trapped in the transmission fluid cooling system. *tt | 03/05/2001 | |
| 8035 | 02/01/2000 | 612227 | Transmission fluid leak at the radiator cooler line fitting. *tt | 06/07/2000 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT | |||||
| 14586 | 01/01/2001 | 617969 | Some 4.0l vehicles with a4wd built prior to 9/13/99 may exhibit a vibration / pulsation at 0-45 mph on dry pavement under light to moderate acceleration in 4 auto mode which may characteristic with the control trac 4x4 system. *jb | 04/02/2001 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH | |||||
| 01181 | 09/17/2001 | 625715 | Brake shift interlock.*jb | 11/30/2001 | |
| POWER TRAIN - AXLE ASSEMBLY | |||||
| 030508 | 04/01/2005 | 05620 | 10017891 | Front axle leaks fluid from vent tube - vehicles equipped with 4x4 or awd. *tt | 12/06/2005 |
| 0358 | 03/17/2003 | 10001922 | Fluid may leak out of the front axle vent tube. *tt *jb | 07/25/2003 | |
| 0242 | 03/04/2002 | 636056 | Certain vehicles with 4x4 or all-wheel drive may have a fluid leak from the front axle vent tube. *tt | 11/04/2002 | |
| 01114 | 06/11/2001 | 622642 | Some 4x4 vehicles may exhibit a high-pitched squeal or whistle type noise from the front axle area of the vehicle at speeds from 16 to 64 km/h (10 to 40 mph). *tt | 10/22/2001 | |
| 01411 | 03/05/2001 | 619427 | High-pitched front axle squeal or whistle type noise from the front of the vehicle at speeds from 16 to 64 km/h (10 to 40 mph). *tt | 05/30/2001 | |
| 14819 | 04/01/2001 | 619314 | Some 4x4 vehicles may exhibit a fluid leak from the front axle vent tube. *tt | 05/23/2001 | |
| 14847 | 04/01/2001 | 619330 | Concerns with vehicles exhbit fluid leakage from the front axle vent tube. *tt | 05/23/2001 | |
| 0186 | 04/30/2001 | 619276 | On some vehicles, including sport and sport trac, the front axle leaks fluid from the vent tube. *tt | 05/22/2001 | |
| 13315 | 10/01/1999 | 6092139 | Some vehicles equipped with 5.0l engines and 3.73:1 ratio / 8.8 inch ring gear rear axles may exhibit a whine noise during various drive modes at speeds between 45 to 65 mph. *tt | 11/27/2000 | |
| 0083 | 04/17/2000 | 613577 | Some vehicles equipped with a 5.0l engine may exhibit a rubbing noise during right hand turns from the rear of the vehicle. **mr | 07/21/2000 | |
| 7241 | 10/01/1999 | 6090821 | Vehicles equipped with 5.0l engines and 3.73:1 ratio / 8.8 inch ring gear rear axles may exhibit a whine noise during various drive modes at speeds between 45 to 65 mph. *tt | 03/30/2000 | |
| 13176 | 09/01/1999 | 6090530 | Information regarding rear axle whine at highway speeds. *mjs | 03/21/2000 | |
| 6992 | 09/01/1999 | 6090301 | Some vehicles may exhibit a whine noise from the rear axle during various drive modes at highway speeds. *tt | 03/14/2000 | |
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT - SEAL | |||||
| 13752 | 03/01/2001 | 620270 | Some 4x4 vehicles may exhibit an oil leak from the front axle pinion seal. *tt | 07/23/2001 | |
| 13404 | 10/01/1999 | 6092199 | Some 4x4 vehicles may exhibit an oil leak from the front axle pinion seal. *tt | 11/27/2000 | |
| 14056 | 04/01/2000 | 613704 | Some vehicles may exhibit an oil leak from the front axle pinion oil seal area. **mr | 07/27/2000 | |
| 8512 | 04/01/2000 | 613657 | Some vehicles may exhibit an oil leak from the front axle pinion oil seal area. **mr | 07/26/2000 | |
| 14011 | 03/01/2000 | 612967 | Some 2000 and 2001 model year vehicles may exhibit an oil leak from the inside diameter of the rear axle pinion oil seal. *tt | 06/14/2000 | |
| 8423 | 03/01/2000 | 612847 | Some vehicles may exhibit an oil leak from the inside diameter of the rear axle pinion oil seal. *tt | 06/13/2000 | |
| 13504 | 11/01/1999 | 610907 | Concerns with vehicles exhibiting an oil leak from the front axle pinion seal. engineering is currently addressing this issue through the high milage / time-in-service concern resolution process. *tt | 05/18/2000 | |
| 7316 | 10/01/1999 | 609601 | Some vehicles may exhibit an oil leak from the front axle pinion seal. *tt | 04/04/2000 | |
| POWER TRAIN - MANUAL TRANSMISSION | |||||
| 02138 | 11/10/2003 | 032210 | 635998 | Low line pressure reading at wide open throttle (wot), slipping shifts and / or delayed engagements with possible diagnostic trouble codes p0732, p0733, p1762 set on vehicles built before 12/1/2001. *tt | 11/04/2002 |
| POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE) | |||||
| 13723 | 01/01/2000 | 612712 | Some all wheel drive vehicles may experience a low speed whining noise from the transfer case. *mjs | 06/12/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 06/17/2011 | 70000 | ||
| I have a 2000 mercury mountaineer that started having transmission problems at 70k miles. it has an aod transmission and it wouldn't shift into gear when i would hit the gas to drive. i took it into the dealer i bought the suv from and they told me that i was low on transmission fluid and that was the problem so i had them fill the fluid. almost immediately it started going through fluid and at around 85k miles it slowly started having the shifting problems again. now it hardly shift at all. i did some research and it sounds like there is a major defect in the 2000's transmissions for both the mercury mountaineer and ford explorers. i truly believe that ford should be issuing a recall and fix the problem. there have many times where i was merging into oncoming traffic only to have my transmission fail to engage and i've almost been broadsided by the oncoming car. here is a website that talks about the transmission failures: http://www.carcomplaints.com/mercury/mountaineer/2002/transmission/transmission_failure.shtml please check it out and help us get the problem fixed. | |||
| 01/07/2009 | 59976 | 1 | |
| 2000 mercury mountaineer transmission failure vehicle has only 64,000 miles, transmission has been power flushed by our local ford dealership with no correction, we were told the problem was shift flare, with the o/d light flashing is common with all 5r55e transmissions with 4.0l v6 engines. we were told it would be best to replace the transmission with a factory remanufactured unit, rather than try to repair the old transmission at a cost of $2500.00 to $3000.00 dollars. we are now to a point where we cannot drive the vehicle any great distance other than right around town. assistance from ford would be greatly appreciated this vehicle is the fourth ford product we have owned, we now have doubts about our 2005 f150 4x4 supercrew we use to pull our 26' travel trailer approx 4860lbs. our vehicle is in wonderful condition and we do not want to get rid of it, the manufacture needs to step up and help all the loyal ford owners that have believed in there products for many years. *tr | |||
| 01/01/2010 | 70104 | 3 | |
| 2000 mercury mountaineer transmission is defective. i have had to repair my transmission 3 times now. *tr | |||
| 08/13/2009 | 1 | ||
| Just bought a used 2000 mercury mountaineer and this morning we experienced a problem with the transmission. put it into reverse and it immediately shut down and started to roll backwards because of being on a slight incline. put it back into park and tried again to have it happen again and again. looked up on google and now find that this seems to be an inherited problem that ford is not addressing. what is our recourse on this matter? *tr | |||
| 11/17/2007 | 42238 | 1 | 02/11/2001 |
| Transmission failure at 42,000 miles w/o warning while driving at highway speeds! *tr | |||
| 07/13/2004 | 58000 | 2 | |
| Consumer noticed an extreme amount of fluid in the driveway which did not appear to be oil. after taking the vehicle to the dealer it was discovered that head gasket blew out. consumer had the repairs done. less than two months later, while driving , the gears would not connect properly. consumer had to have the transmission replaced.*ak | |||
| 04/09/2004 | 57000 | 1 | 01/15/2001 |
| While driving at low speeds, the vehicle down shifted to low range. *ak the 4wd and overdrive lights where flashing and whining along with an alarm sound coming from the dash. the engine was shut off and the key was removed, but the whining sound continued. *sc the consumer disconnected the battery and the noise stopped. *jb | |||
| 05/12/2001 | 8 | ||
| When accelerating, the driver heard a knocking noise and the vehicle lost acceleration. *ak the vehicle bucked and banged into gear, the over drive light flashed. *jb | |||
| 03/06/2003 | 50500 | 1 | 09/29/2000 |
| 2000 mercury mountaineer diagnosed with transmission failure - slipping between 2nd & 3rd gears. vehicle only has 50000 miles.*jb | |||
| 11/25/2000 | 1 | 09/28/2000 | |
| At 25 mph while applying gas pedal, engine revved, but vehicle started to slow down instead. took vehicle to dealer who found that transmission needed to be replaced. ford replaced it with remanufactured transmission. *ak at a speed of 30 to 40 mph, the transmission slips and was replaced. *yh | |||
| 11/25/2000 | 2 | 09/28/2000 | |
| At 25 mph while applying gas pedal, engine revved, but vehicle slowed down instead. took to dealer who found transmission needed to be replaced. ford will replace it with remanufactured transmission. *ak traveling at 30-40 mph, the transmission slipped badly. *yh | |||
| 06/15/2000 | 06/01/2000 | ||
| Vehicle rolls backward on even the slightest incline while in drive. this appears to be a safely hazard as automatic transmission vehicles should not roll backward. the dealership's service department has refused to do anything as they say this is how the trucks normally work.*ak | |||
| POWER TRAIN - DRIVELINE | |||
| 09/03/2010 | 85000 | ||
| Car was in park - after releasing the emergency brake - i tried to put the car in drive and the gear shaft broke off - could not put the car in gear - vehicle was parked on a hill at the time | |||
| POWER TRAIN - DRIVELINE - DRIVESHAFT | |||
| 08/01/2001 | 10 | 07/01/2001 | |
| The problems have existed since i bought the truck. at 55/60 miles the front end starts bumping up and down to the point it's unsafe. the dealer has changed the tires and the driftshaft assembly, but the problems persists. both the dealer and the ford rep. say this is a normal part of driving this vehicle, but when the truck is vibrating and bumping on the highway i do not believe it's normal. other mountaineener drivers tell me this is not normal. just this past week the goodyear dealer identified a bad tire and replaced it. goodyears says i also have two bent rims and the lincoln dealer says i don't. they did replace the two front rims because goodyear identified the fact that all four rims were/are bent. i am continuing to work with the dealer but feel this problem should be documented and would like to know if there is data concerning this problem. the ford reg. rep and the ford service dept. have said point blank their responsibility is to support the local dealer. where does a consumer get help?*ak | |||