Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SEATS - FRONT ASSEMBLY - RECLINER | ||||||||||||||||
| 03V281000 | FORD MOTOR COMPANY | from 05/13/1997 to 12/24/2000 | V (Vehicle) | 1552880 | 08/29/2003 | ODI | FORD MOTOR COMPANY | 08/05/2003 | 08/07/2003 | |||||||
| Defect Summary | On certain sport utility vehicles equipped with high back seats, the upper bolt on the driver | |||||||||||||||
| Consequence Summary | The driver could potentially lose contact with the steering wheel or foot pedals during such an event, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will replace the driver seat upper bolt with a metal spacer and bolt. in addition, seats with tubular back frames will have the fully threaded lower recliner bolt replaced with a partially threaded bolt. owner notification began on august 29, 2003. owners should contact ford at 1-800-392-3673. | |||||||||||||||
| Notes | Ford recall no. 03s04.customers can also contact the national highway traffic safety administration | |||||||||||||||
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SEATS - FRONT ASSEMBLY - RECLINER | ||||||
| PE03020 | FORD MOTOR COMPANY | 05/21/2003 | 09/05/2003 | FRONT SEAT BACK RECLINER ATTACHMENT | 03V281000 | |
| By letter dated august 4, 2003, ford notified the agency that it is conducting a voluntary safety recall (nhtsa recall no. 03v281) involving certain model year (my) 1998-2001 ford explorer / mercury mountaineer 4-door, my 1998-2000 ford explorer 2-door and my 2001-2002 ford explorer sport and sport trac vehicles equipped with high back seats.complaints allege that the driver's seat back reclined without warning.a bolt between the upper seat recliner attachment and the seat back frame may fracture.ford will replace the bolt that attaches the seat recliner mechanism to the seat back frame on the driver side seat.based on ford's safety recall action, this investigation is closed. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 10/15/2011 | 144000 | ||
| Tl* the contact owns a 2000 mercury mountaineer. the contact stated that while driving 60 mph, the driver side seat fractured and collapsed backward. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle had previous recall repairs done for the same failure. the vehicle was not repaired. the failure and current mileage was 144,000. | |||
| 10/15/2011 | 144000 | ||
| Tl - the contact owns a 2000 mercury mountaineer. the contact stated that while driving 60 mph, the driver side seat fractured and collapsed backward. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle had previous recall repairs done for the same failure. the vehicle was not repaired. the failure and current mileage was 144,000. kmj | |||
| 10/15/2011 | 144000 | ||
| Tl - the contact owns a 2000 mercury mountaineer. the contact stated that while driving 60 mph the driver seat broke and collapse backwards. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure who did not offered any assistance since the vehicle had recall repairs done for the same failure before. the vehicle was not repaired. the failure and current mileage was 144,000. pm | |||
| 08/07/2003 | 38000 | 1 | 10/24/2002 |
| Drivers seat leather is torn. when taken to the dealer was informed that it's a manufacturing defect overstitched but that it is not covered under the extended warranty. contacted ford motor company and received a phone call informing me that they would have to side with the dealership, not to fix the seat | |||
| 09/02/2003 | 1 | 09/06/2001 | |
| Motor vehicle accident caused by defective seat. *cb | |||
| SEATS - FRONT ASSEMBLY - POWER ADJUST | |||
| 1 | |||
| The power seat adjuster broke, which caused the seat to tilt backwards. *jb | |||
| 07/01/2002 | 1 | 02/07/2000 | |
| Consumer stated driver side seat motor had died. vehicle was serviced. technician noticed vehicle was manufactured with the wrong motor. mr *tt | |||
| SEATS - FRONT ASSEMBLY - RECLINER | |||
| 1 | 12/01/1999 | ||
| The consumer took the vehicle to the dealer for recall 03504 related to repairs of the driver's side seat bolt. the dealer promised to have vehicle for only a couple of hours, however the vehicle remained at dealer for one week. *ak *nlm | |||
| 08/29/2003 | 58600 | 2 | 03/31/2001 |
| We were rear ended and both seats broke, flinging us into the back seat. we then went into the oncoming lane (because my wife could no longer reach the steering wheel or the brakes) and were hit head on. complaint #1 - the seats should not have broken. complaint #2 - the airbags never deployed.*ak | |||