Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 15692 | 03/01/2002 | 636326 | Some vehicles may exhibit a squeak, snap, rattle, or clunk in the front end when turning or going over bumps. *tt | 11/07/2002 | |
| 14371 | 09/01/2000 | 618639 | Subject regarding pop / creak noise from the rear underbody while driving. *jb | 04/18/2001 | |
| 13166 | 08/01/1999 | 6091985 | Some vehicles may exhibit a squeak noise from the rear while driving, especially when going over bumps. *tt | 11/17/2000 | |
| 13843 | 02/01/2000 | 612437 | Engineering is currently investigating concerns with vehicles exhibiting a vibration at highway speeds. *tt | 06/08/2000 | |
| 8090 | 02/01/2000 | 612287 | For vehicles exhibiting a vibration at highway speeds, engineering is currently investigating this issue and is looking for vehicles that have been into the dealership more than once for the concern. *tt | 06/07/2000 | |
| 8037 | 02/01/2000 | 612230 | Some vehicles may exhibit a vibration at highway speeds. engineering is currently investigating this issue and is looking for vehicles that have been into dealerships more than once for the concern. *tt | 06/07/2000 | |
| 13426 | 10/01/1999 | 609691 | Exhibiting very light steering vibration / shimmy / nibble at engine idle or low speeds. *tt | 04/06/2000 | |
| 13350 | 10/01/1999 | 609644 | Some vehicles with a4wd built prior to 9/13/99 may exhibit a vibration / pulsation at 0 - 45 mph. *tt | 04/05/2000 | |
| 6937 | 09/01/1999 | 6090283 | Concerns with squeak -type noise from the rear while driving or going over bumps. *tt | 03/13/2000 | |
| SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION SYSTEM | |||||
| 13483 | 11/01/1999 | 610896 | Some vehicles equipped with rear load leveling system may exhibit an air suspension light on with diagnostic trouble code c1726 in self test. *tt | 05/18/2000 | |
| 7470 | 11/01/1999 | 610835 | Some vehicles equipped with rear load leveling system may exhibit an air suspension light on with diagnostic trouble code c1726 in self test. *tt | 05/15/2000 | |
| SUSPENSION - FRONT - STABILIZER BAR | |||||
| 7360 | 11/01/1999 | 610786 | Some vehicles may exhibit a squeak noise from the rear while driving, especially when going bumps. *tt | 05/15/2000 | |
| SUSPENSION - REAR | |||||
| 16735 | 04/01/2003 | 10002643 | Various noise issues from the rear leaf springs while driving. *tt | 09/09/2003 | |
| 0083 | 04/17/2000 | 613577 | Some vehicles equipped with a 5.0l engine may exhibit a rubbing noise during right hand turns from the rear of the vehicle. **mr | 07/21/2000 | |
| 13193 | 09/01/1999 | 6090555 | Information regarding rear axle whine at highway speeds. *mjs | 03/21/2000 | |
| 7005 | 09/01/1999 | 6090378 | Information regarding rear axle whine at highway speeds. *mjs | 03/20/2000 | |
| SUSPENSION - REAR - SPRINGS - COIL SPRINGS | |||||
| 13415 | 10/01/1999 | 609679 | Exhibiting a squeak type noise from the rear stabilizer bar while driving, especially when going over bumps. *tt | 04/06/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| While driving at high speed or when wind is at high speed vehicle becomes erratic, swaying side to side out of control. took vehicle to dealer. but, problem not remedied as of yet. please provide any further information.*ak | |||
| SUSPENSION - FRONT | |||
| 08/01/2001 | 10 | 07/01/2001 | |
| The problems have existed since i bought the truck. at 55/60 miles the front end starts bumping up and down to the point it's unsafe. the dealer has changed the tires and the driftshaft assembly, but the problems persists. both the dealer and the ford rep. say this is a normal part of driving this vehicle, but when the truck is vibrating and bumping on the highway i do not believe it's normal. other mountaineener drivers tell me this is not normal. just this past week the goodyear dealer identified a bad tire and replaced it. goodyears says i also have two bent rims and the lincoln dealer says i don't. they did replace the two front rims because goodyear identified the fact that all four rims were/are bent. i am continuing to work with the dealer but feel this problem should be documented and would like to know if there is data concerning this problem. the ford reg. rep and the ford service dept. have said point blank their responsibility is to support the local dealer. where does a consumer get help?*ak | |||
| 02/09/2000 | 1 | 12/01/1999 | |
| The steering gear was replaced, the dealership did not complete front end alignment after replacement which resulted in excessive wear of the front tires, consumer is requesting reimbursement for replacement tires that were required. *mjs | |||
| SUSPENSION - FRONT - CONTROL ARM | |||
| 12/23/2002 | 18000 | 4 | 12/06/2002 |
| My 2000 mountaineer had 17,000 when purchased. i had noticed the dealer had just put new 235/75r15 goodyear wrangler r/ts on it. i was not suspicious but should have been. ever since purchased i have had a vibration in the front end and my front tires have worn on the inside al the way down to a unsafe tread depth within 10,000 miles. the dealer alligned the front and checked for front end problems two days after purchase. at that time they found it was out but claimed they had just alligned it three days before also. at around 30,000 miles i had to replace the front tires because they were unsafe. i took them to the dealer and the gm told me that it was normal tire wear. i know quite a bit about cars but he did not know that. at that time they checked the front end allignment again and check for problems again and found nothing. a few weeks later the vbration got worse so i jacked it up myself and found that the one a-arm nut was loose. i tightend it and drove back to the dealerand showed one of their mechanics the problem. it had loosend up again already so he tightend all the a-arm nuts. ileft and within 10 miles one was loose again. i went back to the dealer and told them to replace all the a-arm bolts and nuts. i have since went through 2 more sets of front tires ,so that is 4 sets of tires in 63,000 miles, but they say there is nothing wrong . anyone having these same uneven tire wear and vibration problems please contact me. 865-776-2246 brian | |||
| SUSPENSION - FRONT - STABILIZER BAR | |||
| 07/05/2005 | 1000 | 1 | 09/12/2000 |
| I have a 2000 mercury mountaineer and my stabilizer bars have broken twice now when i spoke to ford mechanics they stated that it was unusual for that to happen when i looked for recalls on internet i found that (ford corp) had recalled 95-97 for this safety problem as a suv can turn over. when i contacted (ford) they said sorry not our problem this issue has been going on since we bought the vehicle in 2000 now they want me to repair it again and they do not want to be responsible at any point and i believe that to be wrong and how many other mountaineers or explorers have the same issues and wont know about it till there vehicles turn over and take a life is this what ford waits for before they act and recall a vehicle please help i felt so alone when i spoke to ford. i believe that ford should stand behind there product . thank you. *nm | |||
| 12/23/2002 | 18000 | 4 | 12/06/2002 |
| My 2000 mountaineer had 17,000 when purchased. i had noticed the dealer had just put new 235/75r15 goodyear wrangler r/ts on it. i was not suspicious but should have been. ever since purchased i have had a vibration in the front end and my front tires have worn on the inside al the way down to a unsafe tread depth within 10,000 miles. the dealer alligned the front and checked for front end problems two days after purchase. at that time they found it was out but claimed they had just alligned it three days before also. at around 30,000 miles i had to replace the front tires because they were unsafe. i took them to the dealer and the gm told me that it was normal tire wear. i know quite a bit about cars but he did not know that. at that time they checked the front end allignment again and check for problems again and found nothing. a few weeks later the vbration got worse so i jacked it up myself and found that the one a-arm nut was loose. i tightend it and drove back to the dealerand showed one of their mechanics the problem. it had loosend up again already so he tightend all the a-arm nuts. ileft and within 10 miles one was loose again. i went back to the dealer and told them to replace all the a-arm bolts and nuts. i have since went through 2 more sets of front tires ,so that is 4 sets of tires in 63,000 miles, but they say there is nothing wrong . anyone having these same uneven tire wear and vibration problems please contact me. 865-776-2246 brian | |||
| SUSPENSION - REAR - AXLE - NON-POWERED AXLE ASSEMBLY | |||
| 12/01/2004 | 1 | ||
| 2000 mercury mountaineer having problems with rear axle thumping noise when make a turn. *bf when the vehicle was pulled out on the rear tire, the axle moved and made a knocking sound. *sc | |||