Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| TIRES - TREAD/BELT | ||||||||||||||||
| 00T005000 | BRIDGESTONE/FIRESTONE, INC. | T (Tire) | 14400000 | 08/26/2000 | ODI | FORD MOTOR COMPANY | 08/21/2000 | 08/10/2000 | ||||||||
| Defect Summary | Tire description: firestone wilderness at, size p235/75r15, produced at the decatur, illinois tire plant and all firestone radial atx and radial atx ii tires, size p235/75r15. operation of these tires at low inflation pressures, high speed, and in hot weather, can contribute to separation of the tire tread. | |||||||||||||||
| Consequence Summary | If the tread separates from the tire, the driver can lose control of the vehicle, possibly resulting in a crash causing injury or death. | |||||||||||||||
| Corrective Summary | The replacement/reimbursement program for this campaign expired on august 29, 2001. however, customers should contact firestone customer service at 1-800-465-1904 for possible assistance. | |||||||||||||||
| Notes | ||||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| TIRES | |||||
| 01B77 | 10/01/2001 | 628153 | Owner notification program supplement 7 revised information - regarding replacement of wilderness at tires. *tt | 03/05/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 03/14/2009 | 30000 | ||
| Tl*the contact owns a 2000 mercury mountaineer. the vehicle has goodyear wrangler rts tires, size p/235/75/r15. the contact noticed that the front passenger side tire would spontaneously lose tire pressure. he took the tires to a tire repair shop and a technician stated that the inner sidewall was separating on all four tires. he concluded that the tires needed to be replaced. all of the tires were replaced and the contact still has possession of the old ones. the vehicle failure mileage was 30,000. the tire failure mileage was 13,140. | |||
| 08/01/2001 | 10 | 07/01/2001 | |
| The problems have existed since i bought the truck. at 55/60 miles the front end starts bumping up and down to the point it's unsafe. the dealer has changed the tires and the driftshaft assembly, but the problems persists. both the dealer and the ford rep. say this is a normal part of driving this vehicle, but when the truck is vibrating and bumping on the highway i do not believe it's normal. other mountaineener drivers tell me this is not normal. just this past week the goodyear dealer identified a bad tire and replaced it. goodyears says i also have two bent rims and the lincoln dealer says i don't. they did replace the two front rims because goodyear identified the fact that all four rims were/are bent. i am continuing to work with the dealer but feel this problem should be documented and would like to know if there is data concerning this problem. the ford reg. rep and the ford service dept. have said point blank their responsibility is to support the local dealer. where does a consumer get help?*ak | |||
| 06/18/2001 | 1 | 09/01/2000 | |
| I had a blow out with the firestone recalled tires. the rim cracked. the dealership said that i must of hit something to crack the rim and cause the flat because ther was nothing wrong with the tire. i did not! i said the the rims may be defective or it was caused by the unsafe tires. they dismissed it right away. i called ford motor company and got tangled up in alot of red tape. i'm writing so these possible rim defects may be investigated, so other people that drive these suv's don't run the risk of getting injured if they are defective. *ak (tiresize: 15 inch)( dot number: tire size: 15 inch ) | |||
| 12/01/1999 | 1 | 12/01/1999 | |
| The vehicle was sold with the wrong size tires on the vehicle, which was the possible caused of problems with the speedometer readings. *mjs | |||
| 11/01/1999 | 1 | 05/19/2000 | |
| Firestone wilderness at tires (p235/75r15) experienced vibrations while driving, the consumer heard a thud while driving 45mph-50mph, the consumer replaced the tires because firestone and ford would not help . *slc | |||
| 08/01/2000 | |||
| It is disappointing that the recall of tires is not broadened to encompass all manufacturer codes versus just the decatur plant. without definitive reports that only the decatur plant code is 100% responsible for the shredding tires, no one with these tires can feel safe on the road. i would like a report that clearly defines only the decatur code is shredding and none other.*ak (tiresize: 275r15)( dot number: tire size: 275r15 ) | |||
| Tire is included in recall 00t005 but dealer doesn't have any tires to replace them with(firestone wilderness at p235/75r15 #vd). nlm | |||
| 09/20/2000 | 1 | ||
| Original equipment on a mercury, mountineer 2000, p235/75r15 dot e4027477. while driving can feel, and hear/ feel a bumping noise coming from the tire.*ak | |||
| 4 | |||
| The vehicle experienced continued problems with extreme vibration while traveling at high speeds, the tires were firestone and not included in the recall, however the consumer replaced all tires and the vehicle is not experiencing vibration problems. *mjs | |||
| 1 | 09/01/2000 | ||
| These tires are brand new on a brand new 2000 mountaineer. they did not fail in any manner (i had to put numbers in the failure field or the form would not accept the report)there were no failures whatsoever. i am only concerned that they may be recalled due to all the fatals involving these tires(dot # on inside of tires is 8xhl) and all the publicity. the dealer advises these tires are not part of the recall but i would just like confirmation from nhtsa that these particular tires are safe to drive at all speeds. i am employed by the nj division of highway traffic safety and we recieve our funds directly from nhtsa region 2 in white plains, ny. again, this report was filed on the advice of the nhtsa webmaster and no crashes occurred and these tires did not fail but i am concerned ...thank you very much for any info about the safety and roadworthiness of these tires. *ak( dot number: 8xhl tire size: p235/75r15 ) | |||
| 06/01/2000 | |||
| Although i do not have the recalled firestone tires on my vehicle, i do not feel safe driving it with non-recalled firestone tires. i have tried talking to ford, my selling dealer and firestone dealers to receive credit for my tires towards the purchase of 5 goodyear replacements. i feel that ford made the decision to put firestone tires on my vehicle at the factory and should be required to provide credit towards the purchase of a safer tire. this whole recall is a mess and is confusing, i believe, on purpose. the only thing i hear is how consumers were mis-using the tires. how can you misuse a tire on an suv? the automakers show them driving across the desert, up mountains and through rivers. | |||
| 08/11/2000 | 1 | 06/01/2000 | |
| Firestone recalled wilderness at from decatur, my tires were not recalled. because of tire losing air pressure and becoming flat, i did not feel safe and purchased 5 new tires; firestone and ford refuses to give me any satisfaction in this matter, as neither of them will reimburse my $571.00 to replace firestone tires!!!( dot number: ?? tire size: p235/75/15 ) | |||
| 06/16/2000 | 4 | 06/01/2000 | |
| Alarming vibration ford aware of this defect internal memo 11 oct 1996 ford and their dealer will do nothing( dot number: tire size: p235/75 ) | |||
| 05/01/2000 | 1 | 06/01/2000 | |
| Firestone wilderness/atx rear right tire blewout while traveling at 65 mph. dealer has been contacted. *ak | |||
| TIRES - SIDEWALL | |||
| 08/10/2000 | 1 | 02/24/2000 | |
| Consumer noticed a three inch crack on the inside sidewall of the right front tire and found another on the inside sidewall of the right rear tire (the tires had 8,600 miles at failure), consumers tires were not included in recall 00t-005 , (attorney for consumer) firestone wilderness p235/75r15. nlm | |||
| TIRES - TREAD/BELT | |||
| 12/23/2002 | 18000 | 4 | 12/06/2002 |
| My 2000 mountaineer had 17,000 when purchased. i had noticed the dealer had just put new 235/75r15 goodyear wrangler r/ts on it. i was not suspicious but should have been. ever since purchased i have had a vibration in the front end and my front tires have worn on the inside al the way down to a unsafe tread depth within 10,000 miles. the dealer alligned the front and checked for front end problems two days after purchase. at that time they found it was out but claimed they had just alligned it three days before also. at around 30,000 miles i had to replace the front tires because they were unsafe. i took them to the dealer and the gm told me that it was normal tire wear. i know quite a bit about cars but he did not know that. at that time they checked the front end allignment again and check for problems again and found nothing. a few weeks later the vbration got worse so i jacked it up myself and found that the one a-arm nut was loose. i tightend it and drove back to the dealerand showed one of their mechanics the problem. it had loosend up again already so he tightend all the a-arm nuts. ileft and within 10 miles one was loose again. i went back to the dealer and told them to replace all the a-arm bolts and nuts. i have since went through 2 more sets of front tires ,so that is 4 sets of tires in 63,000 miles, but they say there is nothing wrong . anyone having these same uneven tire wear and vibration problems please contact me. 865-776-2246 brian | |||
| 12/17/2002 | 37879 | 08/20/2000 | |
| The treads are coming apart. *nlm | |||
| 08/29/2000 | 5 | ||
| Firestone wilderness at tires were included in recall 00t005, however consumer replaced tires after hearing nothing from firestone and requests a reimbursement for all 5 tires. *slc | |||
| 07/28/2000 | 2 | 11/01/1999 | |
| Lost complete control of vehicle when 2 right-side tires blew out off rims and left me to drive on only the rims.*ak( dot number: tire size: p255/70r16 ) | |||
| 05/23/2000 | 1 | ||
| Whil driving approximately 65 mph on wet pavement, the left rear tire blew out and when i was able to pull to the side of the road, the tire was shredded off of the rim. this matches the description of the problem involved in the current firestone recall. the vehicle is owned by ford motor company. i am a ford motor company employee who leases the vehicle from the company. *ak( dot number: tire size: p235/75r15 ) | |||
| 02/15/2000 | 02/15/2000 | ||
| Vehicle experienced a right rear blowout(tire size p235/75r15/dot # unavailable) while traveling at 45 mph in a 2000 mercury mountaineer, tire was the original equipment, no injuries were reported. replacement was made at dealer, and tire not available for analysis. please provide any further details. *ak firestone atx p235/75/r15 *mw | |||