Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
VEHICLE SPEED CONTROL
07V336000FORD MOTOR COMPANYfrom 06/16/1998 to 09/27/2000V (Vehicle)360000008/13/2007ODIFORD MOTOR COMPANY08/03/200708/03/2007
Defect SummaryOn certain pickup trucks, passenger vehicles, sport utility vehicles, and motor homes chassis, the speed control deactivation switch may, under certain conditions, leak internally and then overheat, smoke, or burn.
Consequence SummaryThis could result in an underhood fire.
Corrective SummaryDealers will install a fused wiring harness. owners of the passenger cars included in this campaign will be instructed to return their vehicles to their dealers to have the speed control deactivation switch disconnected as an interim repair. as soon as repair parts are available (expected october 2007), owners will be instructed to return to the dealers for installation of a fused wiring harness. the recall began on august 13, 2007, and mailing completed by september 19, 2007. owners may contact ford at 1-888-222-2751.
NotesFord recall no. 05s28.customers may also contact the national highway traffic safety administration;s vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.
VEHICLE SPEED CONTROL - CABLES
03V280000FORD MOTOR COMPANYfrom 03/05/1999 to 12/24/2000V (Vehicle)44800508/29/2003MFRFORD MOTOR COMPANY08/05/200308/07/2003
Defect SummaryOn certain sport utility vehicles equipped with speed control and 4.0l sohc engines, if the strand cover on the speed control cable becomes flared at the end, the speed control cable may bind when the speed control is activated.
Consequence SummaryThe throttle return spring force may not be sufficient to overcome the binding condition when the speed control is disengaged. braking function would be maintained though stopping distances may be increased.
Corrective SummaryDealers will inspect the speed control cable and, if necessary, replace it. owner notification began august 29, 2003. owners should contact ford at 1-800-392-3673.
NotesFord recall no. 03s03.customers can also contact the national highway traffic safety administration

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
820002/01/2000612413Some vehicles with 4.0l sohc engine and built prior to 9/21/99 may exhibit a vibration or buzz felt through the accelerator pedal which is most noticeable during acceleration under 2000 rpms. *tt06/08/2000
VEHICLE SPEED CONTROL - CRUISE CONTROL
1315708/01/19996091969Subject regarding vehicles exhibit higher than normal base idle speed of 1200 - 1600 rpm when the vehicle is initially received from the assembly plant. *tt11/17/2000
692909/01/19996090268Some vehicles may exhibit a higher than normal base idle speed of 1200 - 1600 prm when vehicle is received from assembly plant. *tt03/13/2000
VEHICLE SPEED CONTROL - LINKAGES
1354511/01/1999610923Some vehicles equipped with 4.0l ohv or 4.0l sohc engines may exhibit various driveability symptoms due to injector(s) contamination. *tt05/18/2000
991303508/01/1999609033Vehicles may experience a no start condition when parked on an incline with the vehicle in a nose down position and less than 1/4 tank of fuel. *tt12/07/1999

Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
05/25/2012132000
 Brake lights were not lighting. fuse was blown, replaced fuse, stepped on brake pedal, then poof of smoke at fuse inside, and under hood smoke continued for 2 minutes. found connector for switch on master cylinder was melted and switch is still bad. disconected connector from shorted switch causing fuse to blow. then replaced fuse and now brake lights work. cruise control was intermittent for the past 2 months prior to this event. connector is tied to keep it secure until repair is made.
03/24/2012
 While i was parking the car in the garage, i came to a stop about 12 inches from a file cabinet against the back wall. then i put the car in reverse to move back a few inches for better clearence. all of a sudden the car unexpectently accellerated forward and crashed into the file cabinet and totaled it plus damaged the front bumper, grill and hood. note that applying the brake did not stop it. very thankful that no one was in the front of the car when this happen.
10/27/2010
 Tl-the contact owns a 2000 mercury mountaineer. the vehicle was parked and unexpectedly engulfed into massive flames. the fire department extinguished the fire. the cause of failure was related to the cruise control. a police report was filed with no personal injury. the vehicle was completely destroyed and towed to a towing facility. the failure mileage was unknown. js
08/27/2007101/02/2001
 Tl*the contact owns a 2000 mercury mountaineer. the contact received a ford recall notice for the vehicle speed control in august of 2007. she immediately scheduled an appointment to have the vehicle repaired. the cruise control switch was disconnected and she was informed that the parts would be unavailable until november of 2007. in january of 2008, the dealer stated that they would notify her via mail when the parts arrive. as of april 2, 2008, the contact has not received a notice. a representative from the dealer informed her that they still did not know when the parts would be available. there had been no failure to date. the recall number was 05s28. the current mileage was 48,000. updated 04/16/08. *lj
01/01/19011
 2000 mercury mountaineer with a recall for speed control. consumer stated that she received the recall in august of 2007 and the vehicle has yet to be repaired. *kb the dealer disconnected the cruise control. *jb
08/01/2007102/27/2002
 I received a motive in august 2007 which advised me to contact my local dealer who was authorized by ford motor company to install a fused wiring harness into the speed control system of my 2000 mercury mountaineer (recall: 05s28). that until this repair was completed, i should park my vehicle away from structures to prevent a potential underhood fire from spreading. i have attempted to have this repair completed at least 10 times since receiving this notice, always being told that the required parts are not in yet. i believe i have worn down the service department with my calls, since i was last told: they will probably never be in !! *tr
09/17/200760000101/01/2000
 Tl*the contact owns a 2000 mercury mountaineer. while pulling into the driveway at 20 mph, the contact noticed smoke coming from under the hood. within five minutes, the vehicle burst into flames without warning. she received a recall letter (05s28) in august of 2007. the manufacturer was notified and they advised her to send photos under reference number 383940900. the ford investigation concluded that the motor was too badly burned to determine if the fire was caused by the recall. the investigator agreed with her, but he had to follow the company's decision. the current and failure mileages were 60,000. updated 12/12/07
09/14/2007009/02/2000
 Tl*the contact owns a 2000 mercury mountaineer. the contact received a recall notice regarding nhtsa campaign id number 07v336000 (vehicle speed control). the dealer and manufacturer stated that the parts were unavailable until november of 2007. he felt that his vehicle was not being repaired in a reasonable amount of time. he was advised to have the speed control switch disconnected, but had not done so. there had been no failure to date. the current mileage was 90,000.
05/10/2006102000106/05/2000
 2000 mercury mountaineer 2wd. caught fire in a parking lot within a few minutes of turning off the ignition. sparks fell from under the engine compartment and then caught fire. fire dept. responded to fire. *jb
11/17/200581000104/10/2001
 Put car in reverse, had very fast sudden high acceleration without touching the throttle. held brakes with both feet unti i could turn ignition off. after looking for obvious sign of problem (found none), turned car back on and it acted normal. almost ran over my son. *nm
01/23/2005152000211/22/1999
 While driving, the throttle became stuck in the open position. the consumer had to place both feet on the brake to try and stop the vehicle. the vehicle continued to surge forward while depressing the brake with both feet. upon entering the interstate; the throttle stuck again. the consumer took the vehicle to the dealer. the service center performed a cleaning on the throttle. *jb *sc *jb
01/05/2004311/15/2001
 The speed control of my 2000 mercury mountineer, sticks causing the vehicle to excerlerate out of control the only way to stop it is to slip the transmission into neutral and shut the vehicle off. it has happened three times and is getting more frquent. i have reported it to the dealer (sellers sexton waynesville, mo) they say nothing is wrong and they cant find a problem.*ak
01/10/200324000101/09/2003
 Throttle body was covered with carbon that caused the accelerator to stick while driving.*ak this condition also caused the vehicle to surge forward or backwards when additional pressure was applied to the accelerator pedal to release the stuck pedal. cleaning of the throttle body seemed to remedy the problem. *ts *nlm
06/04/20021
 While applying brakes, vehicle suddenly started to accelerate, forced vehicle out of control into severe accident. dealer and manufacturer were notified. *ak consumer states while proceeding to put vehicle in park, it lunged forward, causing an accident and one injury. *slc
06/04/2002105/16/2000
 With brakes applied attempting to put vehicle in park, the vehicle lunged forward and was out of control and struck a light pole, went over concrete barrier onto next street, and neither air bag deployed. *ak consumer also compalined several times about the brakes. *tt
12/12/2000311/09/1999
 Vehicle experiences sudden acceleration, consumer changed floor mats because he thought they were getting under the accelerator, however after the change it happened again causing a rear end collision, dealer can not figure out the problem. *slc
07/06/2000501/01/2000
 While sitting in drive ie: at a light the car will start to race and then accelerate and take off the brakes will not stop the car. the only way to stop the car is to put throw it into park. the first two times it happened i thought it was something i had done. however on the third time while pulling out of my driveway the car took off and shoot across the street i was only able to stop it after entering my neighbors' front lawn. i was very fortunate that no cars were coming down the street and no children were nearby. however it did take down part of my driveway fence. of course it was taken back to the dealer they couldn't find anything wrong . then a week and a half later it happens again while sitting at a light twice. the dealer had my car since thurs and can't find anything wrong i'm afraid to go and get it. *ak
 When coming to a stop engine revs , and pushes forward through intersections. dealer can't find cause of the problem. *ak
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
04/09/20012501/27/2001
 I heard on the radio that there is an investigation into 2002 my ford explorers and mercury mountaineers. i have a 2000 mercury mountaineer that seems to have the same problem. i have had it to the dealership several times and they refuse to admit there is a problem.
12/01/20013002/07/2000
 Consumer noticed while traveling at any speed gas pedal would stick. dealer have been contacted. mr this condition increased to 2 to 4 times a day. dealer could not find anything wrong. *tt
02/07/2002103/24/2000
 While leaving parking lot, accelerater pedal became stuck. driver came to a stop by hitting other cars. air bags did not deploy. cause unknown. *ak *tt
11/25/2000209/28/2000
 At 25 mph while applying gas pedal, engine revved, but vehicle slowed down instead. took to dealer who found transmission needed to be replaced. ford will replace it with remanufactured transmission. *ak traveling at 30-40 mph, the transmission slipped badly. *yh
11/25/2000109/28/2000
 At 25 mph while applying gas pedal, engine revved, but vehicle started to slow down instead. took vehicle to dealer who found that transmission needed to be replaced. ford replaced it with remanufactured transmission. *ak at a speed of 30 to 40 mph, the transmission slips and was replaced. *yh
VEHICLE SPEED CONTROL - CRUISE CONTROL
08/14/200546827101/11/2000
 Last night while traveling home on the nys thruway, approximately 5 miles from my exit, the cruise control didn't disengage. it was late, and we came upon some road work, so i depressed the coast button several times to lower my speed. i have done this numerous times before without any mechanical/electrical/software problem. when this didn't lower my speed, i depressed the off button numerous times-this didn't work-so i depressed the brake-and this didn't work. i became scared and immediately put the suv in neutral. the engine rpm went high over 5 on the tachometer so i put the transmission back into drive. the speed control indicator dash light was no longer on but the suv's rpm was still higher than normal like the speed control was still engaged. the suv now was not trying maintain previous speed but it was still pulling ahead without and any gas pedal. using a lot of brakes, i was able to slow down way in advance and stop. i was able to drive and stop in my driveway (approximately 1.5 miles from the thruway exit). i purchased my 2000 mountaineer new and have never abused it. no off road - mostly just winter driving. less than 47 k miles. i noticed a recall for the speed control cable which can become flared at the end. this is for certain mountaineers equipped with 4.0l sohc engines. my engine is a v-8; the older 5.0l that earlier mustangs had. i am thankful that this happened late at night with no traffic on the thruway and very little in the village of saugerties. so there you have it. i'm not sure where this glitch is-possibly the speed control cable is flared and will not loosen to allow regular idle, or something else in the speed control software or something else. i consider myself an above average driver. this could have been tragic if this happened in traffic with a less experienced driver. good luck and keep up the good work. not an easy thing to do considering everything you do. thank you for making our daily lives safer. *nm
04/28/2005896001
 Dt: 4/28/05 brake lights stopped working, fuses were checked by technician, cruise control/brkake fuse was blown. fuse was replaced by technician, after technician parked vehickle, smoke was noticed coming from underneath the dash. technician disconnected cruise control from master cylinder and smoke stopped. technician noticed wires were melted. vehicle is regularly serviced with service records available.