Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 15692 | 03/01/2002 | 636326 | Some vehicles may exhibit a squeak, snap, rattle, or clunk in the front end when turning or going over bumps. *tt | 11/07/2002 | |
| 14371 | 09/01/2000 | 618639 | Subject regarding pop / creak noise from the rear underbody while driving. *jb | 04/18/2001 | |
| SUSPENSION - REAR | |||||
| 16735 | 04/01/2003 | 10002643 | Various noise issues from the rear leaf springs while driving. *tt | 09/09/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 11/27/2000 | 500 | 22 | 11/10/2000 |
| Problems with radio, paint and rear windshield wiper.*mr there was a loud grinding noise coming from the front of the vehicle as well as the engine area, when the noise stopped, a cloud of black emitted from the vehicle. *ts the dealer stated it was normal, because the all wheel drive had activated for the first time. the weather stripping around the windshield was replaced and there was a problem with the power train. *jb | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 02/12/2008 | 83000 | 1 | 01/28/2007 |
| Left front side of the suv was squeaking. just within a week, it became extremely loud and embarrassing to drive. i brought it to the dealership and they said it's the ball joints which is very common for this type of vehicle. *tr | |||
| SUSPENSION - REAR | |||
| When driving down a hill, the rear end went into a spin, the mechanic told the consumer to put some heavy items in the trunk to way it down. *jb | |||
| SUSPENSION - REAR - SPRINGS - LEAF SPRING ASSEMBLY | |||
| 02/25/2005 | 35245 | 1 | 01/28/2005 |
| Dealer installed ford towing hitch and wiring assembly. i noticed that the driver's rear side of the vehicle was significantly lower than the passenger's rear side of the vehicle. the service writer indicated that the driver's rear leaf spring was sagging , and that this was common for this era of explorers/mountaineers. he indicated that it was safe to tow as-is and that it was not necessary to replace the spring. when at a body shop this week i showed it to the manager who said that the problem was common to explorers/mountaineers of the era and he recommended having ford replace the spring under recall or customer service/technical bulletin, if there was one. i called ford 800 number. they indicated that there was no defect or recall issue.*ak | |||