Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT - ELECTRICAL | |||||
| 17729 | 04/01/2004 | 10008230 | Message center displays computing fuel instead of distance to empty. *tt | 07/23/2004 | |
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| 02208 | 10/14/2002 | 10013060 | Climate control a/c service tech tips. *eh | 04/07/2005 | |
| 16309 | 10/01/2002 | 10013078 | High side pressure fluctuations on vehicles equipped with a fixed scroll a/c compressor. *tt | 04/07/2005 | |
| 17217 | 09/01/2003 | 10004079 | Air conditioner hooting noise during light load acceleration at low speeds, from 1000-1300 rpm. *tt | 11/18/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 12/08/2009 | 78898 | 1 | |
| Purchased the 2003 mercury mountaineer in 2007. we only drive the car locally for school and work and within 30 days of purchase, the car would not go into reverse. was told the transmission was slipping and made the dealership/warranty pay for $1600 repair. since then the check engine light comes on every 3 months. we get check fuel cap message, replaced that twice (last one from actual ford dealership) because they told us it wasn't the original from the car. car leaks water through the rear window/roof seal and now my light stays on when i lock the car and it tells me every time we get in the car that there is a door ajar no matter if we get out and reclose all 4 doors and back door. r&r wheel speed sensor and ball joints had to be replaced 8/29/08 for $555. just recently had my transmission go out again (12/8/09) and had to have complete rebuild of a mercury transmission which cost us another $4000. it still slightly vibrates going between 30 and 40 miles per hour. also the back hatch has cracked completely down through the logo. our ford dealer charges $200 just to look at the vehicle! *tr | |||
| 11/13/2002 | 1 | 11/13/2002 | |
| To this date the following problems are present: gas gauge sticks, air bag warning light comes on and off, driver's side door rattles and knocks, driver's side window taps, driver's side window grinds while moving up and down, clock and radio do not light up or work when start vehicle, sun roof rattles and knocks, wind gets caught between roof and headliner which creates a loud vibration, the passenger side window also rattles and knocks, there is a loud rhythmic chirp toward rear of vehicle, heating and cooling controls squeal when turning on or switching vent settings, driver's seat feels rough when moving on seat track, the 3rd steering wheel still has defect under the leather which protrudes, driver's side leather seat was damaged after being at the dealership, 2nd row middle seat is almost impossible to lock in folded position, front windshield wiper control does not stay within setting, the vehicle vibrates and the steering wheel shakes when turning the wheel at a slow speed, the third row cup holder on the driver's side does not stay down in the fitting, there is a strong exhaust smell in the cabin when engine is in hard acceleration, engine starts to stall while driving. steering wheel was defective by being malformed causing the airbag to be ineffective. the second steering wheel was also ill fitted causing sharp protruding parts on the steering wheel. the dealership has had to repair or replace the following: body work to defective paint on roof, front hood, and driver's side fender. the dealership damaged paint in two areas and only provided touch up paint. replaced noisy rear windshield wiper motor, rear hatch glass because defrost would not work, rear hatch hinges, driver's side seat track. suspension problems with vibration and pitching. vehicle lurches forward upon acceleration. *la | |||
| EQUIPMENT ADAPTIVE | |||
| 01/01/2009 | 98000 | ||
| I want ford to recall there mercury mountaineer as it has a major safety issue. all of there mercury from 2002 onward have a crack on there rear lift gate. i done google and almost net is full of complaints on this. crack starts right below mercury logo and keep increasing and increasing. my car logo not came off, but few cars, this logo blown off. also now i learnt that car hinges holding this very rear hood came off.. i thought its mine, but again, almost web is full of complaints on this and knowing how risky this is, trying best to go to every look and corner so to ensure that ford does repair asap | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 09/01/2006 | 2 | 01/29/2004 | |
| 2003 mercury mountaineer transmission made a clunking sound, slid backwards and forwards while shifting into reverse. a/c blower motor made a humming sound. while driving the motor would misfire. *kb while driving the consumer noticed that the dash light went out. the consumer attempted to correct the problem by turning the lighting switch. when the switch was turned the dash light came on but the headlights went out. the consumer's indicated that they sometimes hear popping sounds while driving, which seems to be of an electrical nature. | |||
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||
| 11/13/2002 | 1 | 11/13/2002 | |
| To this date the following problems are present: gas gauge sticks, air bag warning light comes on and off, driver's side door rattles and knocks, driver's side window taps, driver's side window grinds while moving up and down, clock and radio do not light up or work when start vehicle, sun roof rattles and knocks, wind gets caught between roof and headliner which creates a loud vibration, the passenger side window also rattles and knocks, there is a loud rhythmic chirp toward rear of vehicle, heating and cooling controls squeal when turning on or switching vent settings, driver's seat feels rough when moving on seat track, the 3rd steering wheel still has defect under the leather which protrudes, driver's side leather seat was damaged after being at the dealership, 2nd row middle seat is almost impossible to lock in folded position, front windshield wiper control does not stay within setting, the vehicle vibrates and the steering wheel shakes when turning the wheel at a slow speed, the third row cup holder on the driver's side does not stay down in the fitting, there is a strong exhaust smell in the cabin when engine is in hard acceleration, engine starts to stall while driving. steering wheel was defective by being malformed causing the airbag to be ineffective. the second steering wheel was also ill fitted causing sharp protruding parts on the steering wheel. the dealership has had to repair or replace the following: body work to defective paint on roof, front hood, and driver's side fender. the dealership damaged paint in two areas and only provided touch up paint. replaced noisy rear windshield wiper motor, rear hatch glass because defrost would not work, rear hatch hinges, driver's side seat track. suspension problems with vibration and pitching. vehicle lurches forward upon acceleration. *la | |||