Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SERVICE BRAKES, AIR - ANTILOCK - ABS WARNING LIGHT | |||||
| 17215 | 09/01/2003 | 10004076 | The amber anti-lock brake system (abs) warning light on with diagnostic trouble codes c1235, c1236/c1237 stored in memory. *tt | 11/17/2003 | |
| 16918 | 06/01/2003 | 10002629 | Anti-lock brake system (abs) indicator lamp on with codes c1235 and c1236 or c1237. *tt | 09/09/2003 | |
| SERVICE BRAKES, HYDRAULIC | |||||
| 16926 | 06/01/2003 | 10002637 | Stability assist (advancetrac/ivd) systems may not be recalibrated properly using wds. *tt | 09/09/2003 | |
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE | |||||
| 03263 | 07/05/2003 | 10008281 | Anti-lock brake system (abs) lamp illuminated and diagnostic trouble code (dtc) c1235, c1236, c1237 on vehicles with differential-mounted rar wheel speed sensor. *tt | 07/26/2004 | |
| SERVICE BRAKES, HYDRAULIC - SWITCHES - BRAKE LIGHT | |||||
| 02176 | 09/02/2002 | 10008580 | Lamp-brake-invadvertent disabling of brake shift interlock. *mj | 08/05/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC | |||
| 07/07/2011 | 79000 | ||
| Tl-the contact owns a 2003 mercury mountaineer. the contact stated that while driving 45 mph he applied the brakes and the brake pedal depressed to the floor. the vehicle coasted to a stop and was towed to an independent repair shop. the contact was informed that the brake lines ruptured and the vehicle lost all brake fluid. the vehicle was repaired. the manufacturer was not made aware of the failure. the failure mileage was 79,000. sm. | |||
| 05/13/2011 | 112000 | ||
| Tl*the contact owns a 2003 mercury mountaineer. the contact stated the brake and accelerator pedals failed simultaneously. while driving 55 mph with the brake pedal engaged the pedal extended to the floor board. simultaneously, the accelerator pedal and the brake pedal was stuck in the down position. as the vehicle tried to slow down the brakes were on fire. the contact thrust the gear into park, pulled the emergency brake which failed to function, turned the engine off and was able to exit from the vehicle without being injured. the fire was extinguished. the fire department filed a report. the vehicle was towed to an auto repair shop. the dealer was not notified of the failure. the manufacturer was stated there was no recall and offered no assistance. the failure mileage was 112,000. | |||
| 05/13/2011 | 112000 | ||
| Tl-the contact owns a 2003 mercury mountaineer. the contact stated the brake and accelerator pedals failed simultaneously. while driving 55 mph and getting off the exit and pressing the brake pedal the brake went all the way to the floor. at the same time the accelerator pedal went into a stuck position both brake and accelerator pedal was stuck in a down position. as the vehicle was trying to slow down the brake was on fire. the contact stated he thrust the gear into park, pull the emergency brake which did not register, turn the engine off and was able to exit from the vehicle with no other problems. the fire was extinguished; the fire department came who took a report which is available if needed. no one was injured and the vehicle was towed to auto mechanic shop. the dealer was not contacted. the manufacturer was contacted who stated there was no recall and offered no other assistance. the failure mileage was 112,000....mw | |||
| 04/01/2010 | 80000 | ||
| After spending hours trying to remove baclk disk-drums found that the ebrake shoes had relesed from the linings on both sides rear of a 2003 mercur-y mountainner the adheasive on the shoes had released from the shoe | |||
| 08/10/2004 | 30000 | 3 | |
| The rotors were pitted and rusted on the consumers 2003 mercury mountaineer. *jb the brakes would take too long to work. the front pads and rear pads were worn, replaced and resurfaced. *sc *jb | |||
| 08/19/2003 | 6 | 01/01/2003 | |
| The problem persisted and concern with stalled vehicle, serviced and problem still continue. *bf these problems elevated to vehicle stalling, the alternator was replaced, there were continuous occurrences of the battery fail/check engine indicator light, vibration when braking, and the torque converter locked. the consumer requested a new lease and or early termination of the lease. *sc | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 07/21/2006 | 22300 | 8 | 06/01/2004 |
| 2003 mercury mountaineer awd 4.0l. we purchased our mountaineer in june of 2004, with 22,000 miles on the odometer. approximately 300 miles into our ownership, we experienced a front bearing wine. dealership covered defect under 3 year / 36,000 mile warranty. other defects covered...replacement of the rear speed sensor at 23,454 miles. a 2nd abs problem required a new actuator speed control switch assembly at 28,419 miles. transmission shift solenoid replaced at 32,075 miles. driver side passenger window motor replaced at 33,443 miles. recall on rear glass hatch lift struts at 27,379 miles. january 23, 2006 our mountaineer now has 42,777 miles on the odometer. we noticed a low pitch noise starting at 25-30 mph and becoming higher in pitch at higher speeds. our local lincoln / mercury dealership service advisor determined we had a faulty rear axle ring & pinion gear set. they rebuilt our rear axle using the vin # to determine actual bill of sales date, which was june of 2003. this gave us a warranty until june of 2006 thus nearing the end of our 36 months warranty. we regretfully admit paying a $200.00 deductible the dealership asked for. we drove off with our newly rebuilt axle in our mountaineer. our noisy axle never went away. the dealership blamed this due to worn and noisy tires. we replaced these tires at 47,500 miles or 4,500 miles after the original axle noise complaint with no real apparent change to our noisy problem. our mercury mountaineer went back into the shop at 48,300 miles with a noise still distinctive from the rear. again our local mercury dealership took a look at the suv with the service manager riding in the vehicle. his comment... sounds like an on-going rear axle issue. he would check with his district manager about replacing the entire axle assembly this time around. they contacted us by phone the next day. they didn't believe it was the axle, but one of the rear outer hub wheel bearing assemblies. it would cost us $270.00. *jb | |||
| SERVICE BRAKES, HYDRAULIC - PEDALS AND LINKAGES | |||
| 06/19/2005 | 29000 | 1 | 06/02/2003 |
| Dt: contact states while driving 2003 mercury mountaineer she was turning and pressed on the brakes the pedal fell off. the service dealer stated the reason this happened was because the bracket broke. *ak the brake pedal fell off when pressed because a self locking bolt was never installed during assembly. *nm | |||
| 21000 | 1 | ||
| When applying the brakes, sometime the drivers foot hit the gas pedal, and caused a longer stopping distance. the pedals were too close and on the same horizontal plain when the brakes were depressed. *ak *scc *jb | |||