Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 02/15/2011 | 70000 | ||
| Tl- the contact owns a 2004 mercury mountaineer. the contact stated there is a crack in the panel on the rear lift gate. the contact stated the crack goes from the bottom of the window to the base of the lift gate. the contact had not taken the vehicle to the dealer at the time of the complaint. the contact stated they have cannot use the rear lift gate. the failure mileage and current mileages were 70,000.rl | |||
| 09/15/2008 | 52000 | 1 | |
| 2004 mercury mountaineer rear window panel cracked and hinges will not stay tight. ford dealer said this is a common problem but ford will not repair if vehicle is not under warranty. vehicle has 53,000 miles but i had dealer check vehicle while it was under warranty and they said all it needed was adjusting. *tr | |||
| 05/01/2008 | 1 | ||
| Transmission slipping and recently within this month noticed a crack in the liftgate and the liftgate will not rise fully. *tr | |||
| 10/06/2008 | 61845 | 1 | |
| My wife was closing the rear window portion of the rear hatch and the 2 hinges snapped off and the whole window fell down to the bumper she had to get a chair to put under it so it didn't crash to the floor all this by herself trying to take the kids to school she could not go anywhere i think what it actually is the struts are bad and they are what caused the problem. *tr | |||
| LATCHES/LOCKS/LINKAGES - TAILGATE - LATCH | |||
| 06/21/2007 | 60000 | 1 | 10/08/2006 |
| Tl*the contact owns a 2004 mercury mountaineer. while lifting the rear lift gate, the hinge detached and caused the glass to fall from the vehicle. the contact's daughter attempted to catch the glass and her hand got caught between the glass and the bumper. the dealer stated that the hinges needed to be replaced. the current and failure mileages were 60,000. | |||