Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION - FRONT - WHEEL BEARING
05171010/07/20050525810018064Noise from rear wheel hub bearings. *tt12/14/2005
SUSPENSION - REAR
05061801/01/20050512610016789Rear axle noise repair. *sc10/07/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
04/10/2012143000
 Tl- the contact owns a 2004 mercury mountaineer. while traveling 5 mph in reverse, the contact noticed a thumping sound coming from the rear passenger side of the vehicle. moments later, the contact noticed that the vehicle would no longer accelerate. the vehicle was taken to the dealer where the rear differential was replaced. the contact stated that the failure was recurring. the current and failure mileages were 143,000. kmj
04/10/2012143000
 Tl- the contact owns a 2004 mercury mountaineer. while traveling 5 mph in reverse the contact noticed a thumping sound coming from the rear passenger side of the vehicle, moments later the contact noticed the vehicle would no longer accelerate . the vehicle was taken to the dealer where the rear differential was replaced for the second time. the current and failure mileages were 143,000. bml
SUSPENSION - FRONT
08/12/201040800
 2004 mercury mountineer with 40k miles had driver side upper and lower ball joint failure. this was uncover during a normal state inspection. replacment of both joints was required to safely drive this car.