Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY/WIPER | |||
| 09/21/2005 | 25000 | ||
| Tl - the contact owns a 2004 mercury mountaineer. the contact stated that she was opening the rear door when the rear lift gate window fractured and dropped on the contact's head. the vehicle was taken to the dealer where the technician advised that the hinges from the lift gate needed to be replaced. the manufacturer was made aware of the failure and advised the contact that the vehicle was not included in any recalls. the vehicle was repaired. the approximate failure mileage was 25,000 and the current mileage was 120,000. kmj | |||
| 09/21/2005 | 25000 | ||
| Tl - the contact owns a 2004 mercury mountaineer. while parked the contact stated she was opening the back door when the window fell on her head due to the lift gate cracked. the vehicle was taken to the dealer were the technician stated the hinges from the front top of the liftgate needed to be replaced. the manufacturer was made aware of the failure and stated the vehicle was not included in any recall. the vehicle was repaired. the approximate failure mileage was 25,000 and the current mileage was 120,000. dr | |||