Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES, AIR | |||
| 02/11/2005 | 0 | 9999 | |
| 2005 - mercury mountaineer. this vehicle has what i believe is a braking design flaw. i have bee complaining about this brake in this vehicle form day one as we first thought that the brake rotors had tire dressing on them. this was not the case. it now appears that the brake pedal is designed for the shorter persons, around 5 ft, 2 in. the brake pedal with a person of this size would simply push the brake pedal almost straight down downward towards the ground. a person over 6 ft like myself (6 ft, 6in), cannot push this brake pedal downward in the same fashion as the shorter person. the taller person like myself pushes the brake pedal towards the firewall. this braking energy is not translated properly to the brake pedal, causing following: the vehicle | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 04/16/2012 | 90000 | ||
| Brake pedal went to floor, then lifted pedal, then i had breaks, i shouldnt have to pump my brakes to stop my vehicle, service center replaced front rotors, pads, and rear rotors and pads, bleed the system, this lasted all but 3 days and it happened again, what gives with ford, mercury brake issues......? | |||
| 12/12/2007 | 36000 | 1 | |
| On december of 2007, i drove into my garage at a slow speed. i applied the brakes to be able to park the suv. the car would not stop until it hit the inner wall of the house. the air bag did not go off after the impact.. took the car in after repair to front of car was done. the dealer's service department could not find anything wrong. 01/10/08 on june 17, 2008, my husband was parking the car to let me out to go to the doctor's office, the suv would not stop until my husband put the suv in park and shut the engine off. *tr | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 08/01/2005 | 100 | 1 | |
| Had warped rotors within first 2,000 miles. ford would only ground rotors but dealer replaced them at no charge. i have also experienced a loud, thumping noise when i am making a sharp turn to left or right at a very low speed. also, often when putting car in reverse many times there is a large thump and vehicle appears to shift hard. finally, when stopped on a steep hill, after removing foot from brake, vehicle rolls backwards many times. *jb | |||