Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - HOSE | |||||
| 05253 | 01/01/2005 | 10018936 | Coolant leak -- heater hose connections. *tt | 01/25/2006 | |
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - RADIATOR ASSEMBLY | |||||
| 0638 | 04/13/2006 | 0638 | 10019911 | The lower radiator hose clamps may develop cracks or break due to a concern with the clamp coating. customer satisfaction program 06b38 - lower radiator hose clamp replacement. *tt supplement i. *tt | 05/10/2006 |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| TSB-08-18-2 | 06/01/2009 | 10029205 | Ford/mercury/lincoln: vehicles may exhibit one or more of the following symptoms: drive away hesitation, loss of rpm on deceleration, difficulty starting, and/or idle rpm less than desired. the f53 motorhome chassis is included. * | 06/26/2009 | |
| 07212 | 10/01/2007 | 10023943 | Some 1997-2008 vehicles equipped with a 4.6l 2v, 5.4l 2v, or 6.8l 2v engine--spark plug thread repair procedure--not covered under new vehicle limited warranty. *nj this includes f-53 motorhome chassis. updated 2/23/10. *pe | 02/20/2008 | |
| 061713 | 10021040 | Calibration update 4.0l - various symptoms - surge, hesitation, torque converter cycling, no up shift after forced downshift, and poor a/c performance. *kb | 02/26/2007 | ||
| 061912 | 10020792 | Diagnostic trouble codes (dtc) p0340, p0344, p0345, p0349. are found. *kb | 01/16/2007 | ||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE | |||||
| 052515 | 01/01/2006 | 06710 | 10019010 | Mil on with dtc p2004 through p2008, p151a, p2015, p202 - 4.6l 3v. *tt | 01/31/2006 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 08/22/2012 | 95000 | ||
| Tl-the contact owns a 2006 mercury mountaineer. the contact stated that the radiator was cracked and had to be replaced twice. the dealer replaced the radiator six years ago and also needed replacing recently. the manufacturer was not notified. the failure mileage was 95,000. kmj | |||
| 08/22/2012 | 95000 | ||
| Tl-the contact owns a 2006 mercury mountaineer. the contact stated the radiator was cracked and had to be replace a second time. the dealer replace the radiator six years ago as soon as she purchase the vehicle. the manufacturer was not notified. the failure mileage was 95,000. mw | |||
| 05/25/2012 | 54000 | ||
| Truck cooling system died which caused the truck to catch fire while driving down the highway, smoke poring out, state troopers had to assist us. my daughter was scared to death and now refuses to get back in the truck even though we got a new engine. to make matters worse we spent 3000 on and engine...500 on cooling system and had the transmission reprogrammed. the truck is still have major problems and now for says it needs the transmission rebuilt or replaced. all of this is out of pocket. we cant even trade it in bc they will only give us 1/2 of what we paid for it 2 yrs ago. nightmare and makes me sick that ford doesn't care. *tr | |||
| 05/25/2012 | 54000 | ||
| Truck cooling system died whic caused the truck to catch fire while driving down the highway, smoke poring out, state troopers had to assist us. my daughter was scared to death and now refuses to get back in the truck even though we got a new engine. to make matters worse we spent 3000 on and engine...500 on cooling system and had the transmission reprogrammed. the truck is still have major problems and now for says it needs the transmission rebuilt or replaced. all of this is out of pocket. we cant even trade it in bc they will only give us 1/2 of what we paid for it 2 yrs ago. nightmare and makes me sick that ford doesn't care. | |||
| 01/01/2011 | 70000 | ||
| Tl* the contact owns a 2006 mercury mountaineer. the contact stated that there was a leak in the radiator. the vehicle was taken to a repair shop where the vehicle was repaired by replacing the radiator. the failure recurred and the contact needed a second replacement however the vehicle was not repaired a second time. the manufacturer was not made aware of the failure. the current mileage was 100,000. the approximate failure mileage was 70,000. | |||
| 01/01/2011 | 70000 | ||
| Tl-the contact owns a 2006 mercury mountaineer. the contact stated that there was a leak in the radiator. the vehicle was taken to a repair shop where the vehicle was repaired by replacing the radiator. the failure recurred and the contact needed a second replacement however the vehicle was not repaired a second time. the manufacturer was not made aware of the failure. the current mileage was 100,000. the approximate failure mileage was 70,000. kmj | |||
| 06/29/2012 | 76500 | ||
| Vehicle starting missing, then shaking. had spark plugs replaced and 3 broke off and stuck. needed special tool/equipment to get out. very costly | |||
| ENGINE AND ENGINE COOLING | |||
| 10/25/2012 | 80000 | 1 | |
| Vehicle needed a radiator. the dealership replaced the radiator and continues to leak antifreeze causing vehicle to over heat. *tr | |||
| 01/09/2011 | 42000 | ||
| Tl-the contact owns a 2006 mercury mountaineer. the contact stated anti-freeze fumes were inside of the vehicle and a pregnant passenger became ill from the fumes. the contact later discovered that the anti-freeze was leaking. the vehicle was taken to the dealer but the dealer was unable to duplicate the failure. the manufacturer had not been notified of the failure nor was the vehicle repaired. the current mileage was 55,000 and the failure mileage was 42,000. the vin was unavailable. kmj | |||
| 01/09/2011 | 42000 | ||
| Tl-the contact owns a 2006 mercury mountaineer. the contact smelled anti freeze inside of the vehicle and noticed that it was leaking. he stated that the smell was harming a pregnant passenger. the dealer was unable to duplicate the failure. the manufacturer had not been notified of the failure, nor was the vehicle repaired. the current mileage was 55,000 and the failure mileage was 42,000. the vin was unavailable. bw | |||
| 11/17/2011 | 62000 | ||
| The radiator coolant system is junk. busted seals and hoses all the time. iam beginning to think this car is a lemon. i replaced my radiator less than 1 year ago, had the part replaced with the factory part ford supplies and once again i have a busted seal and have to replace the radiator again. when are they going to recall this part? seriously i've done my research and the radiators on these vehicles busting isnt an isolated incident. is ford going to pay $400.00 dollars every 6 or so months to replace my radiator. i wish someone would file a class action law suit or something. | |||
| 10/06/2011 | 58753 | ||
| I have leak in my radiator, and after doing some research on the internet i found out that there is alot of complaints about that type of radiator in that vehicle, and every one of the cases is identical and now i am the next victim of this radiator failure. some thing needs to be done about the radiator problems mercury is having on the 2006 mountaineers. my vehicle is very well maintained and don't even have 60,000 miles on it yet.i completely understand there will always be some kind of mechanical issues to deal with nothing last forever, but most radiators usually outlast the vehicle. | |||
| 10/04/2011 | 53000 | ||
| Tl* the contact owns a 2006 mercury mountaineer. the contact stated that while driving approximately 50 mph, the radiator started to overheat. the driver was able to continue driving and added water to the radiator. the vehicle was not inspected by a dealer nor repaired. the manufacturer was contacted and they advised him that the failure was caused by normal wear and tear. in addition, he noticed that when shifting from park to reverse, the vehicle would hesitate and jerk violently into the correct gear. the failure mileage was approximately 53,000. the vin was unavailable. | |||
| 10/04/2011 | 53000 | ||
| Tl-the contact owns a 2006 mercury mountaineer. the contact stated that while driving approximately 50 mph, the radiator started to overheat. the driver was able to continue driving and added water to the radiator. the vehicle was not inspected by a dealer nor repaired. the manufacturer was contacted and they advised him that the failure was caused by normal wear and tear. in addition, he noticed that when shifting from park to reverse, the vehicle would hesitate and jerk violently into the correct gear. the failure mileage was approximately 53,000. the vin was unavailable. kmj | |||
| 11/01/2009 | 30000 | ||
| Tl - the contact owns a 2006 mercury mountaineer. the contact stated that the vehicle was leaking cooling liquid. the vehicle was taken to the dealer who diagnosed that the radiator needed to be replaced. the contact mentioned that he had to replaced the radiator a total of three times as a result of the same failure. the manufacturer was not contacted. the vehicle was repaired. the failure mileage 30,000 and the current mileage was 63,000. pm | |||
| 01/20/2011 | 80000 | ||
| Radiator defect in 2006 mercury mountaineer. replaced at 40,000 miles and at 80,000 miles. not covered under warranty and not recalled as of yet. | |||
| 11/16/2010 | 96000 | ||
| Tl. the contact owns a 2006 mercury mountaineer. the contact stated the radiator keeps leaking coolant. the contact has had the radiator replaced two time both due to leaking. the leaking has not caused the vehicle to over heat but the contact stated this is a safety issue because the coolant smell fills the vehicle. the contact called the manufacturer and they stated the vehicle is out of warranty and there is no recall so there is nothing they can do. the failure mileage was 96,000. jo | |||
| 02/01/2009 | 1 | ||
| The exhaust system from the catalytic converter disengaged. *tr | |||
| 07/10/2008 | 20800 | 1 | |
| My 2006 mercury mountaineer has a problem with the a/c fan unit. the a/c fan will not decrease in blower intensity even if manually downgrading the fan or turning up the temperature. does not matter whether you are in auto or manual a/c mode. *tr | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 05/04/2011 | 57300 | ||
| Tl* the contact owns a 2006 mercury mountaineer. the contact stated that he noticed a puddle of unknown fluids leaking from the vehicle. he then took the vehicle to a independent mechanic and they advised him that the radiator was fractured and causing the leak. the vehicle was not repaired. the manufacturer was contacted and they advised him that there were no recalls for the failure. the failure mileage was approximately 57,300. | |||
| 05/04/2011 | 57300 | ||
| Tl-the contact owns a 2006 mercury moutaineer. the contact stated that once moving his vehicle from the driveway he noticed a puddle. he then took the vehicle to a independent mechanic and they advised him that his radiator had fractured causing the leak. the vehicle has not been repaired. the manufacturer was contacted and they advised him that there were no recalls for that failure. the failure mileage was approximately 57,300. tb | |||
| 04/26/2011 | 98000 | ||
| Radiator has failed a second time in 3 years on 2006 mercury mountaineer | |||
| 05/04/2011 | 57300 | ||
| Tl-the contact owns a 2006 mercury moutaineer. the contact stated that once moving his vehicle from the driveway he noticed a puddle. he then took the vehicle to a independent mechanic and they advised him that his radiator had fractured causing the leak. the vehicle has not been repaired. the manufacturer was contacted and they advised him that there were no recalls for that failure. the failure mileage was approximately 57,300. tb | |||
| 04/26/2011 | 98000 | ||
| Radiator has failed a second time in 3 years on 2006 mercury mountaineer | |||
| 04/18/2011 | |||
| As of april 18,2011 my radiator is craked and i have to replace it for the third time. my mercury mountaineer is a 2006 and in 2008 i had to replace the radiator which cost me around 800.00 with labor and here we are in april of 2011 and i have to replace my radiator again. this is costing me to much money and with all these complaints about the radiator, you would think that they would have a recall on the 2006 mercury mountaineer radiator. somebody needs to do something about this because a radiator should not have to be replace 3 or more time in less then 5 years. please do something about this. thanks | |||
| 11/01/2009 | 45000 | ||
| Tl*the contact owns a 2006 mercury mountaineer. the contact stated that the radiator was leaking on the upper right hand side of the vehicle. he had to replace the radiator three times due to the identical failure. the vehicle was taken to the dealer who confirmed that there was a leak and stated that the radiator needed to be replaced. the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 45,000 and current mileage was 95,000. | |||
| 11/01/2009 | 45000 | ||
| Tl - the contact owns a 2006 mercury mountanier. the contact stated that the vehicle radiator was leaking on the upper right hand side on the passenger side. he mentioned that he had to replaced the radiator three times before do to the same failure. the vehicle was taken to the dealer who diagnosed a leak and advised that the radiator needed to be replaced. the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 45,000 and current mileage was 95,000. pm | |||
| 02/03/2011 | 80000 | ||
| 2006 mercury mountaineer driving on the highway, suddenly the coolant temperature went up crazily and the engine sounded horrible and lost power. fortunately stoped by the roadside and found the radiator was leaking and coolant is almost empty. searched around the web and found that for 4.0 engine from ford and mercury, this is pretty normal problem due to a design defect. people are changing radiator every year. never heard such ridicious thing that nowdays the radiator last so short time. it should last life time of the car. ford apparently knew it, however, they only announced a tsb in 2009 when most of the warranties were gonna expire. they should issue a recall. this is a design problem and it poses life threatening risks. i guess they just don't care about customers. the customers need to repair out of they own pockets, which support ford's chain dealers service departments. well, sounds a good plan for them. well, the customers are not stupid. they are change to japanese cars, which have far less problems. i will never a ford?mercury car and would be glad to see them go bankcrupcy. | |||
| 12/20/2010 | 42000 | ||
| Tl - the contact owns a 2006 mercury mountaineer. the contact stated that while the vehicle was having a regular maintenance performed the mechanic noticed the radiator was cracked. also, the temperature gage did not indicated that the vehicle was hot. the vehicle was taken to the dealer who stated that the radiator was cracked causing a leakage and it needed to be replace. the manufacturer was contacted who refused to provided any assistance. the vehicle was repaired. the failure mileage 42,000 and current mileage was 48,000. pm | |||
| 02/03/2011 | 80000 | ||
| 2006 mercury mountaineer driving on the highway, suddenly the coolant temperature went up crazily and the engine sounded horrible and lost power. fortunately stoped by the roadside and found the radiator was leaking and coolant is almost empty. searched around the web and found that for 4.0 engine from ford and mercury, this is pretty normal problem due to a design defect. people are changing radiator every year. never heard such ridicious thing that nowdays the radiator last so short time. it should last life time of the car. ford apparently knew it, however, they only announced a tsb in 2009 when most of the warranties were gonna expire. they should issue a recall. this is a design problem and it poses life threatening risks. i guess they just don't care about customers. the customers need to repair out of they own pockets, which support ford's chain dealers service departments. well, sounds a good plan for them. well, the customers are not stupid. they are change to japanese cars, which have far less problems. i will never a ford?mercury car and would be glad to see them go bankcrupcy. | |||
| 12/20/2010 | 42000 | ||
| Tl - the contact owns a 2006 mercury mountaineer. the contact stated that while the vehicle was having a regular maintenance performed the mechanic noticed the radiator was cracked. also, the temperature gage did not indicated that the vehicle was hot. the vehicle was taken to the dealer who stated that the radiator was cracked causing a leakage and it needed to be replace. the manufacturer was contacted who refused to provided any assistance. the vehicle was repaired. the failure mileage 42,000 and current mileage was 48,000. pm | |||
| 01/17/2011 | 65000 | ||
| My 2006 mercury mountaineer radiator needs replacing because it is busted. i only have an estimate of 65,000 miles on it. the part will cost me $285.00 not including the labor. this vehicle is only 4 years old how could a part like this already need replacing. | |||
| 10/01/2010 | 57000 | ||
| Radiator leak. complete radiator was replaced with new radiator and hoses and still leaked. i believe ford's radiators are defective. | |||
| 11/02/2010 | 51500 | ||
| Radiator began leaking in my 2006 mercury mountaineer at 51,500 miles | |||
| 05/24/2010 | 33244 | ||
| Tl*the contact owns a 2006 mercury mountaineer. while the contact was driving approximately 2 mph in a parking lot, there was a strong odor of anti-freeze coming from the vehicle. the failure occurred whenever the vehicle was in operation at any given speed being traveled. the vehicle was taken to an independent mechanic for diagnosis. the failure was contributed to a crack in the radiator which caused excessive anti-freeze leakage. the mechanic advised the anti-freeze leakage was a common problem. the vehicle had not been repaired at the time of the compliant. the failure mileage was 33,244. | |||
| 03/23/2010 | 54175 | ||
| The radiator in the 2006 ford explorer/mercury mountaineer is a weak link in the vehicle. my radiator is leaking and i'm not the only one, i have found other complaints of this on other explorers and mountaineers of this year. | |||
| 07/01/2009 | 65000 | ||
| Tl* the contact owns a 2006 mercury mountaineer. he has experienced several failures with the vehicle. in an attempt to diagnose the failure the vehicle was taken to several different repair centers, to no avail. when contacting his local dealer the contact was advised that the vehicle would need several repairs including a failed radiator, thermostat, water pump, brake drums, rotors and a grease treatment, all at his own expense. the manufacturer was contacted and would not offer any assistance. the failure mileage was approximately 65,000 and the current mileage was 107,253. | |||
| 02/13/2010 | 1 | ||
| Broken radiator in my 2006 mercury mountaineer with 52,000 miles. *tr | |||
| 01/29/2010 | 41500 | 1 | |
| Cracked radiator with only 41,000 miles. dealership indicated repair cost would be $1,000. when i questioned possible defect they said they had no recalls but also indicated they had just replaced another one last week. i called another dealership to check price they estimated $750 and also indicated they had to replace 2-3 in the last few months. judging from this site and others this is a major defect with 2006 ford explorers and mountaineers. why doesn't anyone hold the manufacturer accountable? *tr | |||
| 07/10/2009 | 69543 | ||
| Leaky radiator was 1st detected by myself but mechanics were unable to determine the leak because anti-freeze was not visibly leaking but the resevoir was always empty. i was told it was a problem with my tires. the problem was not addressed by mechanics until they saw that the radiator could not hold coolant any longer. now it has been identified as having a hole in the radiator. | |||
| 12/20/2009 | 36500 | 1 | |
| Had to replace radiator at 36,500 miles. purchased vehicle on sept 9, 2009 as a certified mercury vehicle and within 3 months had a leak in the radiator that needed to be replaced. *tr | |||
| 05/14/2009 | 71000 | 1 | |
| Had to replace two radiators within 30,000 miles of replacement. exactly how many complaints, or should i say deaths (?) are needed to trigger an investigation of a company gladly receiving assistance while outputting inferior vehicles. no vehicle manufactured in 2006 should need three new radiators within 3 year and 70k miles. stop letting ford off the hook and get serious about getting to the bottom of their issues. just do a search on 2006 mercury mountaineer and you will clearly see there are issues with the cooling as well as the automatic transmission. in fact, our model has the same issue that others have reported with the automatic transmission and it will sometimes no moves gears, slip a gear, and tug like it is pulling out of mud at a stop light. open a full blown investigation into their lack of quality control and the lack of professionalism on the part of the dealerships for not reporting this to corporate. *tr | |||
| 03/03/2009 | 1 | ||
| I have had to replace three radiators in my vehicle since purchasing the auto in sept of 06. the first one was replaced at 26,048 miles (under warranty) the 2nd 33,202 miles (under warranty)and the last one occurred with 53000 miles (no longer covered). each time they replaced the radiator with a brand new one. i have also contacted ford / mercury to look for assistance on this problem and why this is happening and they directed me back to the dealership. i do not believe this is normal wear and tear on my vehicle. *tr | |||
| 01/22/2009 | 39390 | 1 | |
| There is a big problem with the 2006 mercury mountaineers and ford explorers with the v6's radiator. at very low mileages the radiator separates at the seams on the side causing a leak. this is very dangerous and expensive. i have done research on the problem and it is terrible that you only get 40k or less out of a radiator. there needs to be a recall on this problem!!! please help. *tr | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CATALYTIC CONVERTOR | |||
| 08/12/2007 | 411 | 6 | 08/12/2007 |
| Tl*the contact owns a 2006 mercury mountaineer. the contact started the vehicle and it immediately stalled. the vehicle was towed to a local dealer and they stated that the entire computer system failed and was replaced. two months later, the engine light illuminated. she took the vehicle to the dealer and they stated that there was emission failure. the contact also began experiencing failures with the front passenger window and the frame was replaced. the engine light still continued to illuminate and the dealer stated that it was due to the catalytic converter, in addition to the transmission. the dealer did not know how to repair the failures. the current mileage was 1,500 and failure mileage was 411. | |||