Consumer Complaints


Fail datemilesoccurencesPurchase date
EXTERIOR LIGHTING
07/20/2011750001
 (day and mileage are approximate values). 2006 mercury mountaineer awd premier edition. in excess rainfall events, water leaks thru sunroof and down thru roof center lighting console. i've taken it to numerous places to have it evaluated. upon receiving it from a used car dealer (respectable reputation) the sunroof leaked a day or two later. took back to purchasing dealership and they removed entire sunroof assembly, cleaned and replaced all seals. the next rainstorm occurred and i was told to park downhill because there are very thin tubes and they clog easily, causing the water to pool up and leak thru, the center lighting console. i've even asked ford and was told bring it to my local dealership for repair. dealership says repair will be my responsibility, and also says it may not 100% repair since they would do same services the previous establishments performed (remove, clean tracks and tubes, reseal). *tr
07/20/201175000
 (day and mileage are approximate values). 2006 mercury mountaineer awd premier edition. in excess rainfall events, water leaks thru sunroof and down thru roof center lighting console. ive taken it to numerous places to have it evaluated. upon receiving it from a used car dealer (respectable reputation) the sunroof leaked a day or two later. took back to purchasing dealership and they removed entire sunroof assembly, cleaned and replaced all seals. the next rainstorm occurred and i was told to park downhill because there are very thin tubes and they clog easily, causing the water to pool up and leak thru, the center lighting console. ive even asked ford and was told bring it to my local dealership for repair. dealership says repair will be my responsibility, and also says it may not 100% repair since they would do same services the previous establishments performed (remove, clean tracks and tubes, reseal).