Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| SI-20005 | 10/01/2007 | 10032229 | Ford/mercury: some vehicles equipped with 6r60 transmissions may exhibit various transmission performance issues. when compared to other transmissions, some of the shift characteristics are different than previous models due to the 100% s | 02/24/2010 | |
| 061713 | 10021040 | Calibration update 4.0l - various symptoms - surge, hesitation, torque converter cycling, no up shift after forced downshift, and poor a/c performance. *kb | 02/26/2007 | ||
| 05236 | 01/01/2006 | 0611 | 10019029 | Harsh or delayed 1-2, 2-1 and/or 3-2 shift. *tt | 02/09/2006 |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| TSB-08-18-2 | 06/01/2009 | 10029205 | Ford/mercury/lincoln: vehicles may exhibit one or more of the following symptoms: drive away hesitation, loss of rpm on deceleration, difficulty starting, and/or idle rpm less than desired. the f53 motorhome chassis is included. * | 06/26/2009 | |
| TSB-08-9-5 | 10/23/2008 | 10026385 | Ford/mercury: 4.0l/4.6l hard start/rough running; after long hot soak/dip in rpm when coming to a stop; built on or before 4/2/08. may exhibit a dip in rpm below normal idle level of 600 rpm on deceleration. *pe | 10/23/2008 | |
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT | |||||
| TSB-08-19-3 | 05/01/2009 | 10028736 | Ford: some vehicles may exhibit oil separation from the internal lube found in the unitized cartridge seal. oil separation appears to be and is often misdiagnosed, as an axle lube leak. *pe | 05/20/2009 | |
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT - SEAL | |||||
| TSB-08-19-3 | 05/01/2009 | 10028736 | Ford: some vehicles may exhibit oil separation from the internal lube found in the unitized cartridge seal. oil separation appears to be and is often misdiagnosed, as an axle lube leak. *pe | 05/20/2009 | |
| POWER TRAIN - MANUAL TRANSMISSION | |||||
| SI-20005 | 10/01/2007 | 10032229 | Ford/mercury: some vehicles equipped with 6r60 transmissions may exhibit various transmission performance issues. when compared to other transmissions, some of the shift characteristics are different than previous models due to the 100% s | 02/24/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 05/25/2012 | 54000 | ||
| Truck cooling system died which caused the truck to catch fire while driving down the highway, smoke poring out, state troopers had to assist us. my daughter was scared to death and now refuses to get back in the truck even though we got a new engine. to make matters worse we spent 3000 on and engine...500 on cooling system and had the transmission reprogrammed. the truck is still have major problems and now for says it needs the transmission rebuilt or replaced. all of this is out of pocket. we cant even trade it in bc they will only give us 1/2 of what we paid for it 2 yrs ago. nightmare and makes me sick that ford doesn't care. *tr | |||
| 07/20/2009 | 40000 | ||
| In july 2009 at 40000 miles the radiator had a hairline fracture and the radiator had to be replaced, paid out of pocket by owner. in march 2010, at 60000 miles, another radiator is being put in this vehicle, again out of pocket expense for owner. there should not be a need for a vehicle to have had 3 radiators at 60000 miles. the dealership states this is a known issue with thise model and that these are poorly placed and manufactured radiators. ford/mercury should recall these vehicles and reimburse out of pocket expenses for anyone that has proof of radiators being replaced. | |||
| 03/03/2008 | 8000 | ||
| My 2006 mercury mountaineer has intermittently jolted or lurched forward when stopping for lights and stop signs after speeds over 30 mph. hasn't gotten away from me but feels as if i am going to hit something or someone ahead of me. extremely scary when people are in cross walk. i took my car to the ford dealer shortly after buying it used. the dealer checked it out and denied it was happening. that was years ago and tonight i saw numerous complaints on another website about this problem. was looking because now i am getting a grinding noise from my wheels which persists after a brake job that didn't fix it as i thought. both problems are separate but i see a pattern of them on this vehicle now. | |||
| 08/17/2011 | 60500 | ||
| I purchased the 2006 mercury mountaineer in july 2011. when i went to take the kids on vacation the car hesitated and stopped on the highway then felt like we were rear ended, very dangerous with the hesitation on acceleration almost crashed. called the place i purchased they have now replaced the torque converter and reset the tcm the vehicle is even worse and they also have had it for 34 days on and off. called ford they said they have no program to fix and will not replace the transmission which needs to be replaced. the dealer reports without a bad code even though they know the vehicle is hazardous they cannot find the problem to fix, i said please just replace the transmission and unfortunately to no vail i have puchased a $18,000 hazard that i only was able to drive for 30 days, traded my other vehicle and gave them $1600 cash for downpayment i just want my vehicle fixed.... | |||
| 10/04/2011 | 53000 | ||
| Tl* the contact owns a 2006 mercury mountaineer. the contact stated that while driving approximately 50 mph, the radiator started to overheat. the driver was able to continue driving and added water to the radiator. the vehicle was not inspected by a dealer nor repaired. the manufacturer was contacted and they advised him that the failure was caused by normal wear and tear. in addition, he noticed that when shifting from park to reverse, the vehicle would hesitate and jerk violently into the correct gear. the failure mileage was approximately 53,000. the vin was unavailable. | |||
| 10/04/2011 | 53000 | ||
| Tl-the contact owns a 2006 mercury mountaineer. the contact stated that while driving approximately 50 mph, the radiator started to overheat. the driver was able to continue driving and added water to the radiator. the vehicle was not inspected by a dealer nor repaired. the manufacturer was contacted and they advised him that the failure was caused by normal wear and tear. in addition, he noticed that when shifting from park to reverse, the vehicle would hesitate and jerk violently into the correct gear. the failure mileage was approximately 53,000. the vin was unavailable. kmj | |||
| 03/04/2009 | 1 | ||
| Two complaints. 1) transmission downshifts hard when slowing, such as for a stop sign. mercury says it is a software problem. they are aware of the problem but won't fix it under the extended warranty. my vehicle has 37,700 miles. 2) extreme wire wear. it came with michlin tires and i have gotten far less than 20,000 miles out of them. i am now replacing with bridgestone. i don't know if it is the tire or something defective with the vehicle. the dealership lied to me when i took it in for them to check. the michlins are wearing in the center of the tread and the dealership told me that it was because i had 45 pounds in the tires. i am very concerned about all aspects of upkeep of my vehicle. it calls for 32 psi front and rear. the tires are always within a couple of pounds of that figure. granted the wear does look like overinflation. something is wrong with the tire or the vehicle. i have made sure the alignment is right on and it does alighn properly so i tend to believe it is the michlin cross terrian 235x65x18 tires. other than the trans which the dealership advises will be fixed with a software upgrade and the tire problem, everything else is very satisfactory with the vehicle. *tr | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 04/11/2011 | 52000 | ||
| Tl- the contact owns a 2006 mercury mountaineer. the contact stated that while driving in reverse, the vehicle would lunge backwards. the dealer diagnosed no failure with the vehicle. the manufacturer was not notified of the failure. the failure was not repaired. the failure mileage was 52,000 and the current mileage was 55,000. nw | |||
| 01/01/2011 | 62000 | ||
| Tl. the contact owns a 2006 mercury mountaineer. the stated when the vehicle shifts from drive to park the vehicle does not move. the took the vehicle to the dealer and the dealer stated the shift solenoid needs to be replaced as well as a transmission flush. the dealer performed the repairs and the next day the vehicle start to experiences the same problem and making a loud thumping noise when the vehicle shifts into reverse. the contact took the vehicle back to the dealer awaiting diagnostic. the contact stated this is a major safety issue that needs to be addressed. the failure mileage as 62,000. jo | |||
| 01/03/2011 | 62000 | ||
| My car is 2006 mercury mountaineer in 2007 already the shift had to be replaced as it continuely got stuck.one dealer told me the shift needed to changed yet again and now when the car is taken out of park into any gear it wont move it takes about 25 mins to actually put into gear.the dealer said it was a shit soleniod i had it replaced a transmission flush and reprogram and still the same problem the car only has 62000miles | |||
| 01/01/2011 | 62000 | ||
| Tl. the contact owns a 2006 mercury mountaineer. the stated when the vehicle shifts from drive to park the vehicle does not move. the took the vehicle to the dealer and the dealer stated the shift solenoid needs to be replaced as well as a transmission flush. the dealer performed the repairs and the next day the vehicle start to experiences the same problem and making a loud thumping noise when the vehicle shifts into reverse. the contact took the vehicle back to the dealer awaiting diagnostic. the contact stated this is a major safety issue that needs to be addressed. the failure mileage as 62,000. jo | |||
| 01/03/2011 | 62000 | ||
| My car is 2006 mercury mountaineer in 2007 already the shift had to be replaced as it continuely got stuck.one dealer told me the shift needed to changed yet again and now when the car is taken out of park into any gear it wont move it takes about 25 mins to actually put into gear.the dealer said it was a shit soleniod i had it replaced a transmission flush and reprogram and still the same problem the car only has 62000miles | |||
| 01/01/2011 | 62000 | ||
| Tl. the contact owns a 2006 mercury mountaineer. the stated when the vehicle shifts from drive to park the vehicle does not move. the took the vehicle to the dealer and the dealer stated the shift solenoid needs to be replaced as well as a transmission flush. the dealer performed the repairs and the next day the vehicle start to experiences the same problem and making a loud thumping noise when the vehicle shifts into reverse. the contact took the vehicle back to the dealer awaiting diagnostic. the contact stated this is a major safety issue that needs to be addressed. the failure mileage as 62,000. jo | |||
| 01/03/2011 | 62000 | ||
| My car is 2006 mercury mountaineer in 2007 already the shift had to be replaced as it continuely got stuck.one dealer told me the shift needed to changed yet again and now when the car is taken out of park into any gear it wont move it takes about 25 mins to actually put into gear.the dealer said it was a shit soleniod i had it replaced a transmission flush and reprogram and still the same problem the car only has 62000miles | |||
| 01/01/2011 | 62000 | ||
| Tl. the contact owns a 2006 mercury mountaineer. the stated when the vehicle shifts from drive to park the vehicle does not move. the took the vehicle to the dealer and the dealer stated the shift solenoid needs to be replaced as well as a transmission flush. the dealer performed the repairs and the next day the vehicle start to experiences the same problem and making a loud thumping noise when the vehicle shifts into reverse. the contact took the vehicle back to the dealer awaiting diagnostic. the contact stated this is a major safety issue that needs to be addressed. the failure mileage as 62,000. jo | |||
| 01/03/2011 | 62000 | ||
| My car is 2006 mercury mountaineer in 2007 already the shift had to be replaced as it continuely got stuck.one dealer told me the shift needed to changed yet again and now when the car is taken out of park into any gear it wont move it takes about 25 mins to actually put into gear.the dealer said it was a shit soleniod i had it replaced a transmission flush and reprogram and still the same problem the car only has 62000miles | |||
| 11/14/2009 | 115584 | 1 | |
| My truck has 115,000 miles on it, transmission is now gone. when i put it in reverse it would jerk back like the it was being hit, all of sudden it started dragging while driving, and having problems shifting into gear, and now its totally gone...only had the vehicle two years. *tr | |||
| 11/09/2009 | 1 | ||
| V8 mountaineer jolts when you come to stop, feels like it has been rear ended, no accidents at this point, but there has been a few close calls. *tr | |||
| 11/03/2009 | 20000 | 1 | |
| 2006 mercury mountaineer transmission problems. hesitation, funny shifting. could get someone in trouble by the random shifting problem. ford dealer i went to said they had never heard of the problem. when you google this it is a problem thanks *tr | |||
| 09/04/2009 | 60650 | 1 | |
| My car has had a continuing problem with the transmission. it shifts roughly and lurches when beginning to move. for example, when stopped at a stoplight, and then beginning to drive, it will lurch, jolting the passengers. our driveway is sloped toward the street. when i park the car, i always set the emergency brake as well. the car always rolls a few inches before the brakes lock, even though it is stopped and in park. on sep. 4, 2009, my mother borrowed my car to go to lunch. she couldn't find the emergency brake release. she put the car in park and got out to locate the emergency brake. she found it and released it. the car popped into reverse and rolled backwards to the street. the door knocked my mother down and she hit her head hard enough to sustain a closed head injury with minor bleeding in her brain. the car rolled across the street, over the curb and hit a neighbor's poplar tree. the entire tailgate was destroyed, there was some interior damage and the frame was warped. the tailgate had to be replaced, the bumper and trailer hitch had to be repaired and the frame straightened. my mother was in hospital overnight and had to have two ct-scans. she still has headaches and transient dizziness. we are just fortunate the car didn't run her over, hit a pedestrian (there are a lot of walkers in our neighborhood), hit a car or a neighbor's house. *tr | |||
| 05/24/2009 | 50000 | 1 | |
| 2006 mercury mountaineer slipped out of parked in driveway and hit mother inlaws 2005 gmc envoy. this is one of a hand full of times it has slipped off park. took it to the dealership 3 times and nothing, now i am fighting with grand ledge ford, grand ledge, mi to get it fix or replace the transmission before someone get seriously hurt or even dies. this is a very scary situation and needs to be recalled as soon as possible. *tr | |||
| 05/14/2009 | 71000 | 1 | |
| Had to replace two radiators within 30,000 miles of replacement. exactly how many complaints, or should i say deaths (?) are needed to trigger an investigation of a company gladly receiving assistance while outputting inferior vehicles. no vehicle manufactured in 2006 should need three new radiators within 3 year and 70k miles. stop letting ford off the hook and get serious about getting to the bottom of their issues. just do a search on 2006 mercury mountaineer and you will clearly see there are issues with the cooling as well as the automatic transmission. in fact, our model has the same issue that others have reported with the automatic transmission and it will sometimes no moves gears, slip a gear, and tug like it is pulling out of mud at a stop light. open a full blown investigation into their lack of quality control and the lack of professionalism on the part of the dealerships for not reporting this to corporate. *tr | |||
| 12/21/2008 | 20784 | 1 | |
| I have just purchased a used 2006 mercury mountaineer awd v8. when the vehicle is coming to a stop, the transmission lunges forward as it is downshifting. it feels just like another vehicle has hit my vehicle from behind. this is a dangerous situation since as the vehicle lunges forward, it could hit a pedestrian in a cross walk or hit another vehicle in front of me. *tr | |||
| 04/23/2008 | 23000 | 1 | |
| When i stop my tranny kicks and it feels like i got hit in the rear. i took it too fm dealer and they adjusted the comp, but didn't fix the prob. it got worse. *tr | |||
| 10/18/2008 | 66900 | 1 | |
| My 2006 mountaineer has transmission problems. while coming to a stop at a light there is a loud pop or thud like noise as if the transmission is popping into place. also transmission slips when going forward. it jerks especially at low speeds such as pulling out of a parking space. there is definitely something wrong with the transmission. poor design or manufacturing but definitely something is wrong. you feel like you have been struck from behind when the popping/thud noise occurs at a light. very unsettling. also car lurches forward when pulling off from a standing position such as at a light and you feel like your going to hit the car in front of you. *tr | |||
| 09/02/2008 | 38000 | 1 | |
| I own a 2006 mercury mountaineer (v8 awd). everytime i stop the transmission jolts forward as if we have been involved in a rear-end collision. i have called ford motor company to complain and they have agreed that there is a problem but not to the degree that they would initiate a recall. this is very dangerous and someone is eventually going to get hurt if not killed. *tr | |||
| 08/01/2007 | 2 | 12/29/2005 | |
| 2006 mercury mountaineer has transmission problems. consumer states that his vehicle has been service several times but the problem is not fixed. *nj the consumer stated the transmission would slip, most noticeably in frigid temperatures. *jb | |||
| 05/01/2008 | 26000 | 1 | |
| 2006 mercury mountaineer. the transmission has problems. it punches in and out of gears, makes a loud grinding noise and pulls the car to the left. it has problems going into reverse. it does not happen all the time but i would say about 3 to 4 times a week. it is not safe to drive when the car does this. i am driving my 1 year old in this car and i have to concentrate so hard to make the car go straight and to put minimal pressure on the gas pedal so it doesn't jerk us too hard. it is at the dealership now and from what i have read online they will try to put a bandaid on the problem until the warranty runs out! this car only has 26,000 miles on it! i just bought it used about 8 months ago. *tr | |||
| 06/06/2007 | 6000 | 7 | |
| Bought this mercury mountaineer march 2007. worse vehicle ever owned. most of the time when stopping i get that thud noise. i feel like i got hit from the behind. when in traffic i worry alot also. i bought this truck in 7 times and problem still occurs. dealership will not fix it until i show them the problem. i told them it does not happen everyday. with my luck it did not happen when i was there. *tr | |||
| 08/01/2007 | 11000 | 50 | 06/15/2006 |
| Transmission kicks from 2nd gear to 1st gear when coming to a stop. it is intermittent and jarring to the vehicle and passengers. the vehicle was taken in for repair to an authorized dealership. the transmission fluid was changed and the computer was reflashed, however the problem with the shift shock continues.*cn | |||
| 08/12/2007 | 411 | 6 | 08/12/2007 |
| Tl*the contact owns a 2006 mercury mountaineer. the contact started the vehicle and it immediately stalled. the vehicle was towed to a local dealer and they stated that the entire computer system failed and was replaced. two months later, the engine light illuminated. she took the vehicle to the dealer and they stated that there was emission failure. the contact also began experiencing failures with the front passenger window and the frame was replaced. the engine light still continued to illuminate and the dealer stated that it was due to the catalytic converter, in addition to the transmission. the dealer did not know how to repair the failures. the current mileage was 1,500 and failure mileage was 411. | |||
| 12/22/2006 | 5500 | 1 | 04/26/2006 |
| I bought my 2006 mercury mountaineer april 26, 2006. i started having the transmission problems december 2006. when you put on breaks to stop you hear a thud and the vehicle will actual throw you forward in the seat. it feels like you might not actually stop when it first happens. this happens daily. the fist time i took the vehicle in and left it with them, they drove it and said they did not find anything. january 2007 i took the car back to them and they did dive it and have the same problem. the called ford and ford told them there was a recall on it and they needed to put it on the computer and do a recalibrating. they did this and the problem was gone for a week and it returned. i took it back to them and they replaced a part in the transmission, this lasted a week and it started the same thing again. i am now still fussing with them about getting if fixed. they kept it 5 days last week and did nothing to it. i had an appointment with a ford rep. last week and this past week and he did not show for either appointment. *tr | |||
| 03/01/2006 | 5000 | 1 | 01/18/2006 |
| I received my vehicle 1/18/2006 a mercury mountaineer. on my survey that i returned to ford in march of 2006, i told them that i hated their slip-o-matic transmission. i do not have all the visits documented but the second problem we had was the vehicle would come to a stop at a stop light and then a few seconds later you would feel a thud like you were hit from behind by another vehicle. we had the transmission reprogrammed and the valve replaced and that problem seemed to be resolved. but the slipping through the gears continued to be a persistent problem. it is almost as if when you pull out into the highway that you are in suspended animation for 1 to 1.5 seconds. this is particularly unsettling when crossing several lanes of traffic from a stopped position... like pulling out of a gas station (with the traffic) while a semi is coming up behind you real fast or turning across traffic with out the green arrow and you really have to get across quickly sometimes it works sometimes it doesn't. this occurs randomly but yet approximately 10 to 20 times a week. right now the suv is in the service center. i have requested the next repair to be performed via tsb 07-13-8 but the dealer is insisting that i must demonstrate the problem before they will repair it per above mentioned tsb....... they took my word before for the reprogramming and the valve replacement but now they do not seem to believe me anymore. *jb | |||
| 05/22/2006 | 1 | 03/21/2006 | |
| Vehicle would not shift gears. 4 rpms at 25 mph. vehicle slowed. pulled over and front brakes were on fire. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||
| 06/08/2007 | 10750 | 6 | 12/24/2006 |
| Transmission problems that resulted after recalibration in response to recal notice. vehicle now lurches forward by itself when stopped at a traffic light. one needs to stand on the brakes to prevent vehicle from striking other vehicles. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - FLOOR SHIFT | |||
| 12/01/2006 | 1 | 11/17/2006 | |
| The transmission in my 2006 mercury mountaineer has popped into reverse twice once it was placed into park, causing it to roll backwards. it also rolls forward and backwards when placed in park until it catches and finally locks in place. when climbing hills or steep grades, the transmission will surge, and when coming to a stop, the transmission will shift hard and jerk. *nm | |||