Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
VISIBILITY - GLASS, SIDE/REAR
07E104000SAFELITE FULFILLMENT, INC. E (Equipment)165701/15/2008MFRFORD MOTOR COMPANY12/11/200712/11/2007571205
Defect SummaryCertain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as dot-430, and sold for use on certain domestic and foreign vehicles may not break into small pieces as expected of tempered glass and fails to conform to federal motor vehicle safety standard no. 205, glazing materials.
Consequence SummaryIn the event of a vehicle crash, the occupant(s) may be seriously injured by shattered glass.
Corrective SummarySafelite will notify its retail customers and replace the glass free of charge. retail customers can contact safelite toll free at 1-888-843-2906. safelite will notify its wholesale customers and reimburse wholesale customers for current inventory and at a specified rate for replacing their customer's glass. wholesale customers can contact safelite's wholesale division, service autoglass toll free at 1-888-246-6298. the recall began on january 15, 2008.
NotesThis recall only pertains to certain curved tempered replacement glass manufactured by hangzhou safety glass, ltd. (dot-430) and supplied to safelite by auto temp inc., and has no relation to any original equipment installed on the vehicles listed above. customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.
VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR
05V520000FORD MOTOR COMPANYfrom 09/02/2005 to 10/17/2005V (Vehicle)19994211/22/2005MFRFORD MOTOR COMPANY11/09/200511/15/2005
Defect SummaryOn certain trucks, passenger cars and sport utility vehicles, the windshield wiper motor may have been produced without grease being applied to the output shaft gear.
Consequence SummaryAfter a period of continuous use on the high speed setting, lack of grease on the output shaft gear may cause the gear to distort or fracture during operation resulting in a loss of wiper function. inoperative wipers under inclement weather conditions could cause a crash due to impaired visibility.
Corrective SummaryDealers will inspect the wiper motor for the presence of grease and grease the wiper motor gears if necessary. the recall began on november 22, 2005. owners may contact ford at 1-800-392-3673 or lincoln/mercury at 1-800-521-4140.
NotesFord recall no. 05s40. customers may also contact the national highway traffic safety administration

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER
078210022287Thumping/loud flutter - behind dash in defrost mode - lack of airflow to floor - manual a/c. *kb07/25/2007
VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR
061201/01/200610019028Limited or restricted inward movement of exterior rear view mirror glass. *tt02/09/2006

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY - GLASS, SIDE/REAR
04/11/200733001109/06/2005
 Tl*the contact owns a 2006 mercury mountaineer. on a snowy day after driving the vehicle the driver noticed that the back rear door window was broken. the contact stated that there was no previous cracks or evidence of craks in the window. the local dealer informed her that she was responsible for the repairs. on 4/12/07 the dealer informed her that the hydraulic valve that kept the window open and the head of it was cracked. the dealer stated that the failure could have caused the window to break. the current mileage was 33,100, and the failure mileage was 33,001. *ak