Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
STRUCTURE - FRAME AND MEMBERS
98V323000FORD MOTOR COMPANYfrom 10/14/1985 to 06/27/1995V (Vehicle)269700001/18/1999ODIFORD MOTOR COMPANY12/16/199812/18/1998
Defect SummaryVehicle description: passenger vehicles originally sold or currently registered in connecticut, delaware, district of columbia, illinois, indiana, iowa, kansas, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, nebraska, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, virginia, west virgnia, and wisconsin. the rear lower subframe mount plate nut can experience stress corrosion cracking if subjected to long term exposure to road salts. this can result in fracture and loss of the structural integrity of the subframe mount attachment. detachment of the body mounts at the rear corners of the subframe, which supports the engine and transmission, allows the rear corners of the subframe to drop.
Consequence SummaryIf both rear corners drop, steering would become suddenly very difficult, affecting vehicle control and increasing the risk of a crash.
Corrective SummaryDealers will install subframe rear mount bolts, reinforcement plates, and plate nuts.
NotesNote:this recall campaign supercedes recall campaign 93v-106.owner notification is expected to begin january 18, 1999.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS
ONP/95B66A04/01/199540070Certain vehicles have been built with lower door hinges containing bolts which may fracture. *tw11/01/1995
95B605/01/199542060Unknown11/01/1995
ONP95B6604/01/199540072Certain vehicles have been built with lower door hinges containing bolts which may fracture. *tw11/01/1995

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
06/23/200587791112/30/1999
 Re: nhtsa campaign id number : 98v323000* hello, fomoco local dealer & corporate customer relations insist there is no such recall as noted above. after several phone calls and visits in the last month, i call corporate. there too they insisted there was no such thing. i called a second time and was forwarded up the ladder, same results. the next week i received a questionare wanting to know of my satisfaction with my recent inquiries! if you could be of any assistance i would be deeply indebted. thank you sincerely, greg linn * what initiated this whole thing is that my care started clanking and a few other things. took it to the les scwab dealer. he said my frame mounts went. my local mechanic confirmed it.
01/05/2003301/06/1996
 Frequent failure of analog speedometer. i have a 95 mercury sable that has it's third speedometer. first two replaced under warranty. it has failed again. i believe this to be an abnormal failure rate. i called a speedometer repair shop and they were very familiar with the problem on the 95-96 sable and taurus. *nlm
STRUCTURE - BODY
03/01/2001
 The plastic molding that was replaced after crashed is wavy and the place where i got the car fixed and ford said there is nothing they can do about it that's just the way it is. *ak
STRUCTURE - BODY - DOOR
07/29/1996107/16/1996
 Water/air leak on the driver's side door.
12/04/1996107/16/1996
 Doors leak.
05/12/19952
 Front door did not lock from inside, 3-year old wiggled out of car seat, pulled on passenger's side door handle and fell out onto the road while driving. *ak
STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS
06/09/19959
 Right rear door side panel fell off twice. *ak
STRUCTURE - BODY - TAILGATE
 Tailgate was opened and the vehicle was parked , and tailgate window suddenly shattered. dealer has not benn contacted. *ak
STRUCTURE - BODY - TRUNK LID
02/01/1998
 Knocking and jump-shifting transmission during acceleration; knocking transmission during cruising after acceleration; roughing/scratching braking when applying brakes, pads/drums/discs are in the excellent condition. speedmeter needle jumped to 85 mph while driving 55 mph once. sturcture failure in the trunk, up/right corner had a crack which let rain water leaks in the trunk. my air condition gives mildrew/musky when use. my car was never in accident.
STRUCTURE - FRAME AND MEMBERS
05/15/2010103325
 Tl*the contact owns a 1995 mercury sable. while driving at 5 mph, the contact made a right turn and heard a loud noise. the contact inspected the vehicle and discovered that the right rear subframe mounting bushing had broken due to corrosion. the contact called the manufacturer and filed a complaint; however, the manufacturer refused to assist with repair costs and stated that the vehicle was not included in recall 98v323000 (structure: frame and members). the contact planned to have the vehicle repaired at the time of the complaint. the current and failure mileages were 103,325.
12/07/200583090206/01/2004
 Dt: the contact stated there was nhtsa recall o campaign 98v323000 concerning the structure: frame and members. however, the recall did not correct the problem. the vehicle had the same problems again. the dealer has been contacted. the vehicle has not been repaired. *ak
07/25/20031
 Subframe has failed, causing the vehicle engine to drop. dealer notified.*ak
11/01/200283750110/07/1995
 Consumer heard cracking coming from floorboard while operating vehicle. dealer diagnosed that the rear lower subframe is corroding. related to recall 98v323000; but, consumer's vehicle not included due to vin. *ak problem has gotten worse and consumer don't feel safe driving the vehicle. *ph
04/19/2001108/01/2000
 Consumer states subframe bolts as part of recall 98v323 were broken. outside shop had to remove broken bolts and installed 2 new front subframe bolts and mounts. *tt
06/04/2002102/11/2002
 Recall 98 v 323 000/subframe corrosion: upon acceleration from a stop position, driver heard a clunk sound, and then the steering became difficult to steer. dealer was notified, and informed consumer that this vehicle was not covered under the recall due to vin. *ak this vehicle is experiencing the exact problems as outlined in the recall. consumer would like consideration for vehicle to be repaired as per recall. *jg
106/24/1996
 While driving, front coil springs broke, causing front end of the vehicle to drop. *ak lower rear subframe mount plate nut has been replaced. fluctuating speedometer was replaced. starter and wire harness have been replaced. muffler and tail pipe have been replaced. 2 front coil springs and strut bearing plates have been replaced. *slc
02/01/2000
 Received a recall notice 98v323000. took vehicle to dealership and was refused due to mileage on vehicle, and it was no longer under warranty. dealership charged him for mechanic to look at vehicle. please provide any additional information. *ak
11/20/2000110/01/1995
 Consumer received recall 98v323000 concerning subframe corrosion that had been issued two years ago, and consumer complained that it took two years to get letter.*ak *slc
03/28/2000112/30/1998
 Recal 98v323 000/subframe corrosion: subframe detached from body mount, causes loss of steering. dealer notified, and informed consumer that vehicle was not covered under recall due to vin. *ak
03/10/200011/01/1999
 Do not understand why this part would go with only 39,130 miles on it. could the subframe rear plate have anything to do with this matter???? . *ak
01/27/199907/01/1996
 Speedometer failed to operate after repairs were done in aug 1997 with 20,000 mile of wear. dealer notified, and informed consumer repairs would be at consumer's expense. also vehicle stalled and died while driving on the highway. in addition, dealer replaced transmission/ thermostat/multi-function switch/ map sensor/speed control sensor, and rear sub-frame mounts. *ak
06/07/19991
 Recall work denied due to lack of parts (98v-323). mjs
06/22/1999
 Rec'd notice (#98v323000) & notified dealer. was informed that parts were not available for subframe corrosion.
STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS
03/24/200692000105/01/1996
 Dt*: the contact stated the vehicle was making a clicking sound. an independent mechanic determined the sub frame on both sides disintegrated and needed to be repaired.