Consumer Complaints


Fail datemilesoccurencesPurchase date
OTHER
90001/01/1997
 The seat belt always locks up on the passenger side front. it's a safety issue because the belt always jams and mercury dealership won't do a thing since its no longer under warranty unless you got $200.00. i heard ford had similar problems on their other ford/mercury products, which my car isn't under recall. on the engine light matter. if you forget to put on the gas cap or raditior cap on or something very minor. the engine light will come on. i noticed this will happen also with my dad's taurus also. i have heard this happens to all 1995 or newer cars. thing is most people see the engine light on and go right to the mechanic which can be costly in repairs if really the repair is not necessary because its something minor like a gas cap not tightened. maybe the auto company's found a new way to rip us off? what do u think? *ak
05/31/200103/01/1999
 Had car in garage several times over 1 1/2 year for engine light, always code po3o3-misfire cylinder 3, dealer always found something wrong so it seemed, light contined to come on. finally, at 81,000 driving on highway engine light flashes, lose all power, pull over, coolant blown all over engine, car towed to dealer, find it is blown head gasket, engine damage, need new engine. told vehicle overheated several times, never once did it overheat while driving it. find numerous problems with these cars and head gasket problems, aske questions of dealer and ford motor co. never a straight answer, just not your car and it's not under warranty, we can't help you now owner must pay 3200 + to replace engine and add coolant bypass system to new engine because of problems with the engine coolant system. ford motor co. taking no responsibility at all. read numerous reports of blown heads, blown engines, coolant problems. need anwers, please!!!! no one is cooperating at all.*ak
09/01/1997
 Paint has peeled and now the metal is rusting around all edges of the hood. no safety defect. *ak
111/01/1997
 Low coolant indicator light failed. nlm