Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
POWER TRAIN - AUTOMATIC TRANSMISSION
97V097000FORD MOTOR COMPANYfrom 11/24/1996 to 03/01/1997V (Vehicle)10000006/30/1997MFRFORD MOTOR COMPANY06/09/199706/17/1997
Defect SummaryVehicle description: passenger vehicles equipped with ax4s automatic transaxles. the low/intermediate servo cover can separate from the transaxle while the vehicle is being driven. if this occurs, transmission fluid will leak contacting the catalytic converter.
Consequence SummaryThe catalytic converter temperature may be hot enough to ignite the transmission fluid and cause a vehicle fire.
Corrective SummaryDealers will inspect the transmission and replace these servo covers.
NotesOwner notification:owner notification began june 30, 1997.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673. also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
POWER TRAIN - AUTOMATIC TRANSMISSION - GEAR POSITION INDICATION (PRNDL)
96V166000FORD MOTOR COMPANYfrom 08/01/1996 to 08/28/1996V (Vehicle)4000009/23/1996MFRFORD MOTOR COMPANY09/05/199609/23/1996
Defect SummaryThe park pawl abutment bracket has a sharp edge which can cause the parking pawl to hang up and not engage the park gear. this would allow the vehicle to move even though the gear shift indicator shows that the vehicle is in park.
Consequence SummaryUnintended and unexpected vehicle movement can result in personal injury and property damage.
Corrective SummaryDealers will inspect and, if necessary, replace the park pawl abutment bracket.
NotesOwner notification:owner notification is expected to begin september 23, 1996.note:owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
POWER TRAIN
1735808/01/20041796310008183Groan/buzz/vibration when the gear selector is in park with the vehicle parked on an incline. *tt this bulletin updates previous bulletin 17358, dated 11/01/2003 to include 2005 models. *tt07/22/2004
1537011/01/2001630351Some vehicles may exhibit a groan/buzz/vibration when the gear selector is in park. *tt04/16/2002
1539211/01/2001630356Some vehicles may exhibit a park pullout clunk noise when shifting from park to another gear position. *tt04/16/2002
1217811/01/1998613234Information regarding tsb 98-5a-12 (transaxle/transmission/transfer case-vehicles towed behind recreational vehicles-recommended guidelines) does not list towing information for certain model vehicles. *mjs06/19/2000
994303/08/1999604751Information regarding reprogramming powertrain control modules (pcms). *tt05/11/1999
9711109723711/10/199753663Concerns with harsh engagements and harsh shifts with diagnostic trouble codes (dtcs) 628, p0741 and/or p1744. *yc03/30/1998
POWER TRAIN - AUTOMATIC TRANSMISSION
9915207/26/1999608431Information on the new flush and fill tool available through rotunda. *tt01/05/2001
001501/10/2000612203Information regarding the new transmission cooler flusher- service tip. *mjs06/06/2000
98311202/23/1998607407Some vehicles may exhibit an intermittent neutral condition after driving and coming to a stop. *tt09/22/1999
988804/27/1998601238Information on a new transmission fluid usage chart. *yc07/10/1998
BC238097050105/01/199752820Harsh 1-2 upshift. *tw09/12/1997
9751103/03/199751945Fluid- transmission fluid usage charts. *jd07/17/1997
BC10120970201/02/199751184Verify the transaxle installed in the vehicle is the correct model and model year for the vehicle. *jd06/27/1997
BC004297230101/23/199751392For 1996 3.0l 2-valve vehicles stop updating the processor to the r-12 calibration. this update may cause the vehicle to stall on cold engagement. *jd06/27/1997
BC001197020101/02/199751009A buzz noise in ax4s transaxles on 1996/97 taurus/sable and windstars. *jd06/27/1997
96261312/16/199650998Transaxle - ax4s - extended 2-3 shift and/or higher than expected engine rpm during 2-3 shift at light to medium throttle and/or no 2-3 shift - vehicles equipped with 3.0l engine - service tip. *tw06/17/1997
BC968396100110/01/199650542Procedure for updating the calibration from r-11 to r-12 for stalling on decel & misfire codes on 3.0l vehicles. *tt05/27/1997
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
04210712/13/200404241410014086General (pcm) power train control module programming procedures. *tt04/28/2005
0421711/01/200410013369General power train control module (pcm) programming procedures. *tt04/15/2005
00E1102/01/2001619150Service action 00e11, supplement #1 - update information regarding on-board diagnostic system upgrade. *tt05/16/2001
520512/01/1998615337Some vehicles may exhibit a ngs error message, total checksum error after ngs / sbts pcm reprogramming. *tt01/13/2001
1216911/01/1998613186Some vehicles may exhibit a ngs error message after ngs/sbts pcm reprogramming. *mjs06/19/2000
9709029718309/02/199754069Experiencing difficulties with the malfunction indicator lamp (mil). *yc03/30/1998
POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES
0314807/21/200310003748New transmission cooler flusher - service tips. 2003 escort and super duty f series included. *tt10/29/2003
POWER TRAIN - AUTOMATIC TRANSMISSION - GEAR POSITION INDICATION (PRNDL)
99612305/01/1999606980Concerns with buzz or vibration with the gear selector in park. *tt09/09/1999
POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT
1261603/01/1999605338Information on transaxle service case replacement with oss (output shaft speed sensor) hole. *tt06/08/1999
POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH
0118109/17/2001625715Brake shift interlock.*jb11/30/2001
POWER TRAIN - AUTOMATIC TRANSMISSION - TORQUE CONVERTER
0312306/23/200310002684Torque converter clutch not engaging when commanded and/or diagnostic trouble codes p0741 or p1744 stored in memory. models from 1996 to 2003. *tt09/10/2003
986503/30/1998601316Torque converter clutch not engaging and/or diagnostic trouble code (dtc) p0741 or p1744 stored in memory. *yc07/22/1998
9624911/18/199650908Torque converter - leak test procedure - service tip. *tw06/17/1997
96261212/16/199650997Transaxle - torque converter replacement guidelines and torque converter/transaxle cooling system cleaning procedures - service tip. *tw06/17/1997
POWER TRAIN - AXLE ASSEMBLY
9918409/06/19996090053Some vehicles equipped with ax4s transaxle, may exhibit a harsh 2-3 downshift may occur when coasting around a corner and then accelerating. *tt03/06/2000
99673508/01/1999608455Some vehicles equipped with the ax4s transaxle may exhibit a harsh 3-2 downshift when coasting around a corner and then stepping into the throttle to accelerate away from the corner. *tt12/01/1999
BC001197230101/23/199751384Buzz noise in ax4s transaxles. *jd06/27/1997
BC068096102410/24/199650357Vehicles shipped w/ low transaxle fluid level. *tt04/24/1997
BC519796100110/01/199650474Some vehicles equipped w/ an ax4s transaxle may have been shipped w/ a low transaxle fluid level. *tt04/24/1997
POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT - SEAL
98267504/01/1998603573A revised forward clutch inner seal for the axod, axode, ax4s & ax4n transaxle is available with improved sealing and reduced chance of the seal rolling during installation. *yc02/25/1999
POWER TRAIN - CLUTCH ASSEMBLY - PEDAL/LINKAGE
1255903/01/1999605294Concerns with reverse clutch that could become sheared or torn in extremely cold temperatures. *tt06/07/1999
POWER TRAIN - DRIVELINE
980216983705/27/1998600590Some vehicles may experience an no forward or reverse movement. *yc05/27/1998
POWER TRAIN - MANUAL TRANSMISSION
980216983805/27/1998600591Transaxles use a new transmission fluid. *yc05/27/1998

Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
04/15/200370000
 I should have learned that sable was a bad car after the engine of my mother's '87 sable exploded, caught fire and busted through the floor of the car beside the gas pedal and brake (1993). luckily she was not in the car. the engine had been off and sitting in park for five minutes when this happened. i bought my 97 sable in 2001. i have never had a car with so many constant problems. i spend about $1200 a year fixing it continually. i'm currently having electrical problems with the radio going out while in reverse or when i press the brake. the window on the passenger side won't move up or down unless the driver and the passenger press the buttons at the same time. the interior light stays on, so we have to unplug the fuse to get it to go off. the seat belt safety light and the window button lights keep clicking on and off. once again, the steering wheel is hard to turn even though the power steering fluid is at the right level. i have to get the wheels aligned several times a year. the car always makes a humming noise and does not block out the sound of wind. the shoulder straps of seat belts alway lock into place too tight. name the problem... i've probably been through it. i will never buy another ford/ mercury again even if it is the #1 selling car.
06/26/20026
 Vehicle will accelerate without foot pressing the throttle. speedometer doesn't register speed, vehicle's speed was increasing. dealer will be replacing speed control chip for sixth time. also, consumer has checked to see if cruise control did not engage. dealer has duplicated the problem. please provide more information.*ak
06/12/2002106/01/1999
 Speedometer would momentarily operate erratically. needle would jump back and forth while driving, sometimes it operated normally. dealer was not contacted at this time. *ak consumer adds accelerator possibly contributed to erratic operation of the speedometer. *tt
10/01/1999
 While driving transmission completely malfunctioned, cause unknown. also tachometer needle registering too high, smoke coming from under the hood, and oil smell. *ak
POWER TRAIN - AUTOMATIC TRANSMISSION
12/10/2008110/06/1997
 Tl*the contact owns a 1997 mercury sable. the contact noticed transmission fluid leaking onto the catalytic converter. the was informed by a ford representative that his vin was not included in nhtsa campaign id number 97v097000 (power train:automatic transmission), although the failures were identical. the contact still has the vehicle, but is afraid to drive. the failure and current mileages were 37,840. updated 12/30/08. *lj the consumer also discovered oil leaking in the transaxle area. updated 01/05/09. *jb
12/01/2007105000
 Tl*the contact owns a 1997 mercury sable. the contact stated that transmission fluid was leaking and draining onto the catalytic converter. the vehicle was not taken to the dealer for a diagnosis. the manufacturer stated that his vehicle does not have any open recalls and they were unaware of nhtsa campaign id number 97v097000 (power train:automatic transmission). the failure mileage was 105,000 and current mileage was 137,000.
02/13/2006510/12/2003
 Vehicle slow to up shift. while driving at any speed vehicle suddenly dropped to lowest gear would not go over 23 mph. loud roaring! after placing in park; putting into drive transmission slams into first gear, but will not change into higher gear. *jb
08/18/200466000109/01/1997
 When on a incline, the vehicle slipped out of drive to reverse gear. this caused the vehicle to roll back resulting in damage to the vehicle. *jb the dealer replaced the transmission shifter cable.
01/14/20041600003
 Intermittently while driving at any speed there was a clicking sound coming from the steering column. when this occurred the power steering/power windows and abs failed to work properly. *ak (automatic position lever module) the radio had gone on and off as well. *sc *jb
01/01/2003720002
 Transmission rebuilt.head gasket replaced. *ak
08/15/199954000708/15/1999
 1997 mercury sable. *nlm
05/01/20031
 While driving about 65 mph the vehicle stalled. the consumer restarted the vehicle but it would not shift. *nlm
04/22/200310000007/15/2001
 At about 100,000 easy highway miles, we had to replace the torque converter, then the entire transmission, plus for the last two years minor engine repairs to the tune of about $350 every other month, the window won't go down anymore, and now--4 months after the transmission replacement--we have lost overdrive and the engine light is on, again! we have never had a car with this many problems, and will never buy a ford/mercury anything again. our suburban was more reliable. *nlm
01/17/200270000303/27/1997
 About a year back i had transmission problem on my sable at 70,000 miles. it would move in reverse but no forward motion. the vehicle was towed and the transmission was rebuilt at cottman transmission at the cost of over $2000 and loss of vehicle use for a week. a month later, it failed with exactly similar symptoms. it was towed to the same facility and repaired under warranty in four days. six months later, and exactly a month after the warranty on repair work expired (74,000 miles), the transmission started to visibly down shift while driving (at all speeds). took it back to repair facility - was told it's internal transmission problems - once again! i just can't believe this. i can't afford to waste 4,000 on transmission jobs on this car when it's not even worth that much. i scanned through the other complaints and found some other instances when this transmission had given problems to owners. just wondering how many dissatisfied owners would it take for ford to realize that there is a real problem with their sable/mercury transmissions! i had two ford taurus's in the past, and this is third from ford family. i am going to stop spending money on ford cars if this is the level of quality that i get for my money.
08/15/20013407/15/1997
 I purchased a 1997 mercury sable in july 1977 from don jackson spartan lincoln mercury dealer. i have had continuous trouble with the transmission, the brakes, the plastic bucket holding reserve antifreeze (cracked and leaked antifreeze) and now the windshield wipers work when they want to work (intermittently and steadily). when i contacted don jackson lincoln-mercury at those times when the parts acted up to ask them if there had been any recalls or problems (and i cited each area each time i called), i was told there were no problems reported in any of these areas with the 97 sable. i found there on the internet that there are many. i have paid $2000 for the transmission repair, $550 for brakes, $80 for the antifreeze bucket, and went to purchase a wiper motor ($85) when i was told by the auto store clerk to check the internet, which i am now doing. i find that jackson spartan l/m dealer has not been honest with me and i was not notified by don jackson spartan l/m of these fallacies. what can i do?
08/20/2002205/01/2002
 No summary listed for above vehicle. *ak
08/30/1999504/01/1999
 Consumer stated had to flush radiator out at least five times because of dirty water, it is written in owner's manual that the radiator should be flushed 1 time every 100,000 miles.*jb while flushing the radiator, water got into the transmission and the transmission had to be replaced several times. *yh consumer states that ever since recall 98823 was completed on vehicle, radiator has constantly needed flushed, now causing problems with the transmission. consumer heard a noise in the front wheel area, dealer replaced right front wheel bearing. *slc
01/10/2002103/01/1997
 Without any indication of approaching failure, the transmission failed on me. the car from parked position could be backed in reverse gear to the street, but would not go forward in d it does go forward, but takes up too much engine rpm - slippage?- to pick up speed. then you can switch gears to 2nd and 3rd (d with overdrive off) and 4th (with od engaged) gear. i haven't risked topping 45 mph in my test run. apparently there is some problem with transmission that does not allow it to move forward when put in d and seems like taking too much rpm to pick up load when gears are changed manually. i have browsed through this web site for complaints launched by other '97 sable owners, but i could not find any one with similar problem.*ak
08/01/1999608/01/1999
 Transmission fails pulling out in traffic, when i bought the car they denied it until i made manager drive w/me they rebuilt it free, after fighting with them, i did not have the car a week. they rebuilt it, 1 yr later happened again, said cannot find anything, took it to another dealer, said they always have problems with transmission in these due to the torque converter too strong for the transmission. they know they made a mistake. oil is black, they know something is wrong but they are not going to recall because they would have to recall the car. *ak
0
 Vehicle is revving while engine is running. mph does not move, but rpms go up, possibly due to bands within transmission that are slipping. please provide further information. *ak
03/15/2001
 While driving 70 mph and all of a sudden vehicle slowed to 30 mph, transmission had gone out. dealer found metal shavings. *ak
09/01/2000105/01/1998
 Transmission blew apart. crack in case may have occurred first, causing internal problems (still had fluid) or transmission blowing apart may have caused crack in case (per repairman).
208/01/1999
 Bought the car in aug 1999- brought the car back in sept 1999 for the transmission. shifting very hard into gear. dealership had car for aweek or so claimed to have fixed the problem. problem has been re-occuring for over 3 monthe brought back into dealer. had car another week and said they found nothing wrong. that they ajusted the idol ( has been stalling as well) and did a few other minor things.. not only did they not fix the problem but it's now worse then before.. .. what do i do ... i have only had the car for a little over a year and am having repeated trouble with this problem? should i have to pay to have a new transmission put in seeing how the problem has been occuring since i bought the car .. i don't feel that is right..... any information you can provide is greatly appericated. thank you...
08/07/19995009/01/1997
 Transmission does not engage into gears easily and is delayed on occasions, unable to rectify problem after several repair attempts. mjs
01/04/2000107/01/1999
 Transmission shifts hard during deceleration/acceleration, particulary in stop and go traffic. turning to the right results in growling noise from under hood. interior lights stay on as does door ajar light and warning chime for leaving keys in ignition. *ak
09/15/1999112/01/1998
 Transmission case had 6 crack , differential joint disintergrated, and fluid leaked on to catalytic converter that could have caused a fire.
11/30/199901/01/1998
 Thats it the transmission went out at 45,000, the wheel bearing went out soon after purchased, the interior electrical went out soon after purchase also the power seat quit working.
10/01/1999
 While driving transmission completely malfunctioned, cause unknown. also tachometer needle registering too high, smoke coming from under the hood, and oil smell. *ak
107/30/1999
 Transmission shifts erratically. yh
11/01/19982
 From the day i purchased my brand new 1997 mercury sable i have had transmission problems. the dealership replaced the trans at approx 31,600 miles. now the cooler line is leaking extremely bad. i am unable to drive it and need to have it towed to the dealer. the vehicle has 49,000 miles so 18,000 miles after the transmission was replaced, again i am having transmission problems. please advise.
 While waiting ata stop sign transmission jumped out of gear. *ak
01/24/1998107/29/1997
 Jumped into drive from reverse causing an accident
 When the vehicle is put in drive the vehicle takes off in reverse. the dealer has been notified. *ak
07/01/19970
 Transmission jumped out of park and into neutral while parked, causing accident.
POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES
 While traveling a hot oil smell was coming from vehicle. also, transmission fluid was leaking, contacting the catalytic converter. please provide further information. *ak
POWER TRAIN - AUTOMATIC TRANSMISSION - GEAR POSITION INDICATION (PRNDL)
09/06/2005106000110/03/1999
 Dt: the contact owns a 1997 mercury sable. when parking the car the shifter indicates it is in park, but it is actually in reverse. there is a recall #96v166000, but the vehicle was not included in the recall due to the vin. the consumer noticed this problem on 9-6-05. *ak *mr
1
 Transmission jumped out of parked gear into neutral, resulting in vehicle rolling back into the garage door causing minimal damage.
POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH
05/10/2000802/01/1998
 Vehicle exhibits an intermittent neutral condition after driving and coming to a stop (i found service bulletin number 983112 on nstha web site) almost caused an accident when brake was released vehicle rolled onto busy highway and i had to come to a complete stop almost struck by semi. mercury dealer did not find a problem. i can never tell when this is going to happen. there is absolutely no warning. *ak
POWER TRAIN - AUTOMATIC TRANSMISSION - TORQUE CONVERTER
08/01/1999608/01/1999
 Transmission fails pulling out in traffic, when i bought the car they denied it until i made manager drive w/me they rebuilt it free, after fighting with them, i did not have the car a week. they rebuilt it, 1 yr later happened again, said cannot find anything, took it to another dealer, said they always have problems with transmission in these due to the torque converter too strong for the transmission. they know they made a mistake. oil is black, they know something is wrong but they are not going to recall because they would have to recall the car. *ak
09/01/20001
 When driving vehicle overheated which prevented clutch from going into gear. also, passenger's side rear door would not open from either inside or outside. consumer has contacted the dealer.*ak the cam shaft sensor was broken. the torque converter failure. *yh
POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT
11/30/199901/01/1998
 Thats it the transmission went out at 45,000, the wheel bearing went out soon after purchased, the interior electrical went out soon after purchase also the power seat quit working.
POWER TRAIN - CLUTCH ASSEMBLY
09/01/20001
 When driving vehicle overheated which prevented clutch from going into gear. also, passenger's side rear door would not open from either inside or outside. consumer has contacted the dealer.*ak the cam shaft sensor was broken. the torque converter failure. *yh
POWER TRAIN - DRIVELINE - CONSTANT VELOCITY JOINT
07/23/2000
 While driving at normal highway speed all of a sudden vehicle cut off. driver was able to pull to the side of the road safely, turned off the ignition, and got out of vehicle. this was when driver and family noticed vehicle was on fire. vehcle was towed to the dealership. cv boot exploded and threw grease onto the catalytic converter, which started the fire. vehicle was being repaired. please provide any further information. *ak
POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT
09/15/1999112/01/1998
 Transmission case had 6 crack , differential joint disintergrated, and fluid leaked on to catalytic converter that could have caused a fire.
POWER TRAIN - MANUAL TRANSMISSION
09/01/200390000105/01/2002
 The automatic transmission lever position module failed. when this occurred, the windshield wipers/power steering and other components malfunctioned. the consumer replaced the part. the dealer indicated that this was a common failure with this make/model, but the cause was undetermined.*ak *cb *jb
07/12/2002
 While parking the vehicle engage from drive to reverse and the transmission failure to move didn't work. dealer fixed the transmission. please provide further information. ts
11/06/2002
 Consumer stated that while driving at any speed and without the transmission failed causing the vehicle not to accelerate. dealer notified. ts
4
 The transmission failed causing the vehicle not to move while at a stop light.
107/30/1999
 Transmission shifts erratically. yh
POWER TRAIN - MANUAL TRANSMISSION - FLOOR SHIFT ASSEMBLY
07/17/19981
 Vehicle would not shift due to failure of the transmission shift cable which broke. *mjs