Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE
BC341097230101/23/199751457Water leak at the right front floor on vehicles, check for a broken cowl top inner panel shield. *jd06/27/1997
STRUCTURE - BODY
9816404/07/2000609732A transeal coating is on the front and rear bumpers. this coating must be removed before delivery to the customer. yd04/07/2000
98232311/23/1998603930Information regarding replacement and / or repairs on any lock component. *yc03/11/1999
983102/16/1998600585Repairs to vinyl covered surfaces. *yc05/27/1998
STRUCTURE - BODY - DOOR
99-8-1505/03/1999606419Subject regarding door trim panel replacement - service tip. *tt01/05/2001
9816308/17/19986090873Locks failed. yd03/31/2000
9924211/15/19996090184Information on replacing and / or repairing malfunctioning (door, ignition and decklid) locks. *tt03/09/2000
976103/17/199751980Locks- remote keyless entry (rke)- location of rke fobs- service tip- vehicles built after 3/17/97. *jd07/17/1997
STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS
BC015297020101/02/199751046Water leak in the rear of a taurus or sable wagon, check for water entering in at the rear hatch hinges. *jd06/27/1997
STRUCTURE - BODY - HOOD
98349601/16/1998607811Some vehicles may exhibit b1522 or gem hood sw pid concerns. *tt11/03/1999
STRUCTURE - FRAME AND MEMBERS
BC102149723001/23/199751575Water leak at the right front floor, check for a broken cowl top inner panel shield. *jd06/27/1997
972301/20/199751380Frame - subframe insulators - clunk on heavy acceleration and/or deceleration heard or felt in floor pan area - vehicles built through 2/28/97. *tw06/27/1997
9626112/16/199650987Body - product changes for 1997 taurus/sable and taurus sho vehicles electrical - product changes for 1997 taurus/sable and taurus sho vehicles miscellaneous - product changes for 1997 taurus/sable and taurus sho vehicles. *tw06/17/1997
96251512/02/199650971Noise-creaking in a-pillar when going over bumps and/or turning-vehicles built through 12/31/96. *jd06/17/1997

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE - BODY
04/17/200106/01/1999
 The floor pan under our car that holds our rear suspension and wheels in place. *ak
STRUCTURE - BODY - DOOR
01/15/20000
 Automatic lock on driver's side door does not stay locked. consumer enters the automobile and locks all four doors. once the engine starts, driver's side lock pops open. this occurs about 70% of the time when consumer starts the automobile. also, area dealer have been receiving numerous complaints of the same problem with the same automobile. *ak
04/05/2000
 Automatic power locks would intermittently unlock while driving. appointment being made at the dealer. *ak
109/01/1997
 Door malfunctioned. *yc
STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS
12/15/200694000309/01/1997
 Tl*the contact owns a 1997 mercury sable. in cold weather, the driver's side door will shut, but not latch until the vehicle is driven 3-4 miles with the heater on full blast. the failure has occurred for the past two winters. the dealer stated that it was the contact's responsibility. when the driver's side door is shut, one of the trim panels detaches from the interior door panel due to deterioration of the plastic attachments (christmas tree). he was informed not to worry about the failure because it was not harmful. the rear driver's side door does not latch because the plastic mechanism does not work properly. the contact has to manually work the door handle to reactivate the latch. the dealer stated that this was not an issue, and that the door needed to be taken apart and relubricated at his expense. the purchase date was unknown. the current mileage was 95,000 and failure mileage was 94,000. updated 04/21/08 *bf
STRUCTURE - BODY - TRUNK LID
07/09/1999
 The trunk light burned a shopping bag and started to smoke which almost caused a fire. please provide further information. *ak
STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS
09/25/2004100000512/28/2003
 This was a failure that fortunately was caught before a crash. i purchased the vehicle used last december. from the time i purchased it there was a clunking sound that came from under the front on the driver's side. at the end of september my husband noticed that the engine was moving back and forth (front to back) when the car would start out and back up. he continued to monitor it for a few days when it started to sound if it were whirring and grinding on the driver's side. he took it to a repair place, fisher auto body and repair in somerset. there they found the following, the front struts were bad, the driver side was leaking and had little function, the passenger side was weak; the front subframe assembly mount had rusted through and had seperated; the rear motor mount was defective and had to be replaced; the rear subframe assembly mounts needed to be replaced (to cure the clunking); the driver side wheel bearing had gone and needed to be replaced (to repair the whirring sound), plus strut mount, cushion, etc. the total cost of the repair was nearly $1600. although i suspect the weak struts allowed the subframe to slam to the ground on hills or sharp gulleys which contributed to the front mounts breaking, they were clearly not designed to stand up in the long run. the same design was used on the 93 taurus for instance and you recalled the rear mounts and required a beefed up mounting plate and design. you should force ford (mercury) to do the same with this car. *ak