Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
TIRES
985204/13/1998601290Information on tire company telephone numbers for customer assistance. *yc07/17/1998
BC519596100110/01/199650472Firestone p235 tires may exhibit a high frequency vibration at 65-75 mph. *tt04/24/1997

Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
07/28/2004623381
 Driver's side and passenger's side right rear tires tread separated from the tires on the same day while on a vacation trip. general tires, size 205/65r15, dot# unknown. *ak the gas station attendant check the passenger side front tire and it only had 17 lbs of pressure. he tested and found multiple defects (separation and leaks) in all four tires. *nm
07/29/200212/01/2097
 I purchased 8 of these exact tires. 4 for my 1994 ford turuas amd 4 for my mercury sable. previosly on my 1994 three of the original 4 tires i purchased had to be replaced. all within a months time all at around 20,000 miles. the first tire blew the right front tire blew out when my wife was driving the car. a week or so later i noted that the tread was seperating form the left from tire. i contacted michelin regarding this and they said it was the way my wife was driving the car. upon inspection the michelin dealer found a nother tire that was doing the same thing and they replaced them both at no chage to us. last week i noticed that on my sable the left front tire side wall was peeling the same as the others had done on my 1994 ford. i notifed michelin this time they informed me to go directly to the dealer. they were not willing to replace this tire although it had the same deffects as the other two that where replaced earlier this year. at or around 20,000 miles the side walls of tires begins to crack and the tread begins to peal away form the side. it has happen to two different cars that i own. the same tire, two different drivers yet the same defect. i am not convienced that i am the only one having problems with these tires. i have purchased 8 of the same tires and 4 of the 8 have gone bad. three tires showed the same tipe of defect. please look into this as others maybe unaware of the danger these michelin symmetry tires. thank you for your time.*ak
08/15/19991
 While traveling 50mph a tire had blownout, vehicle hit guardrail twice. front end smashed. dual air bags failed to deploy upon impact. driver received 6 broken ribs & some brusies. vehicle towed to repair shop. *ak
11/13/1996110/04/1996
 Tires out of balance.
TIRES - SIDEWALL
06/01/20063
 Tl* - the contact stated that she purchased a set of firestone tires that did not last longer than 10 days. when she returned the tires to the dealership, they said that they were not responsible because she didn't get an alignment when she purchased the tires. *ak updated 01/31/07. *jb
203/16/1998
 General tires replaced due to failure of two tires (blowouts), weak sidewalls. yh
TIRES - TREAD/BELT
07/25/200185000701/01/1998
 Tl*- the contact stated that while driving the 1997 mercury sable at 20 mph he felt a wobble. the contact stated if the wobble came from the front tire it would cause the steering wheel to shake. the dealership advised the contact this was due to a belt separation in the tire. the dealership replaced the tire. tire tread separation occurred three times with the front tires and four occurrences involved the rear tires. the tire manufacturer was continental and the model ameri-tech. the vehicle currently had an odometer reading of 86,000 miles. the tires failure mileage was 26,000.*ak the consumer provided invoices for all the tire repairs and states he went to different dealers because he was informed to do so by general tires. update 4/24/07 *tr
07/07/20041
 A general tire 205 65r 15 failed on 7/7/2004. the tire tread came off as i was driving down i20 near terrell, texas. the tread knocked the screws out of the bumper side panel and damaged the panel. i have estimate of over $1400.00 from leadership ford in dallas.*ak
TIRES - VALVE
01/22/20081387071
 Tl*the contact owns a 1997 mercury sable. the vehicle has cooper tires. the day after the contact purchased four new tires, the rear passenger tire flattened. the tire dealer repaired the valve. the purchase date, powertrain, and tire size were unknown. the current and failure mileages were 138,707.