Bulletins
Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
---|---|---|---|---|---|
TIRES | |||||
9852 | 04/13/1998 | 601290 | Information on tire company telephone numbers for customer assistance. *yc | 07/17/1998 |
Consumer Complaints
Fail date | miles | occurences | Purchase date |
---|---|---|---|
TIRES | |||
12/21/2007 | 143000 | ||
98 sable wagon. (spring plate gave and spring blew out tire and damaged front end rods or arms, shock according to ford service analysis) and left front end almost sitting on the ground. according to ford analysis). i thought it was just a blow out so i had aaa come to tow it to my dealership. when the aaa driver saw the damage, he said he's seen this several times and that there was a safety recall out for this specific situation. ford dealership looked up recalls for my car and said there was one for what happened to my car but it was for 99 and newer models and that there was nothing they could do about repairing it under a recall. i called ford corporate customer service and they told me that there was nothing they could do and wouldn't invest their money into repairing my car. fortunate for me the incident occurred while backing out of my driveway. if it were on the highway, it would have been a catastrophe. i've been told that the 98s and 99s are very similar, so i don't understand why ford wouldn't make the repairs at their cost under the safety recall. *cn | |||
1 | |||
While driving 45 mph outer right rear tire blewout . consumer changed tire, noticing rear spring struts broke and caused blowout of tire. *ak | |||
10/01/1998 | 1 | 04/30/1998 | |
Tire worn out (general p205/65r15). yh | |||
10/10/1999 | |||
While traveling and turning off freeway at appoximately 5-10 mph, vehicle hydroplaned. no injuries reported. seeking nhtsa help on this matter. *ak | |||
TIRES - BEAD | |||
03/22/1999 | |||
Front steel tire steel separation from cord, causing vehicle to vibrate while driving. also, steering coupling was loose. dealer notified. *ak | |||
TIRES - SIDEWALL | |||
07/03/2000 | 1 | ||
Rear passenger firestone tire ripped at sidewall a few months after purchase (p20565r15). nlm | |||
TIRES - TREAD/BELT | |||
12/21/2007 | 143000 | ||
98 sable wagon. (spring plate gave and spring blew out tire and damaged front end rods or arms, shock according to ford service analysis) and left front end almost sitting on the ground. according to ford analysis). i thought it was just a blow out so i had aaa come to tow it to my dealership. when the aaa driver saw the damage, he said he's seen this several times and that there was a safety recall out for this specific situation. ford dealership looked up recalls for my car and said there was one for what happened to my car but it was for 99 and newer models and that there was nothing they could do about repairing it under a recall. i called ford corporate customer service and they told me that there was nothing they could do and wouldn't invest their money into repairing my car. fortunate for me the incident occurred while backing out of my driveway. if it were on the highway, it would have been a catastrophe. i've been told that the 98s and 99s are very similar, so i don't understand why ford wouldn't make the repairs at their cost under the safety recall. *cn | |||
05/03/2001 | 2 | ||
In middle of traffic while traveling 55-60mph vehicle felt funny. then, heard a loud blast. vehicle began to collapse. pulled over, and noticed thread of tire coming off from inside to outside at 48000 miles. contacted aaa , and right front tire was replaced. second time going onto freeway at 35mph, heard an explosion. was the same problem as first time, only left front tire was affected at 49500 miles. general tires p205/65r15 on 1998, mercury, sable. *ak the first blowout caused extensive damage to the right front fender and door (second tire dot a3ur442238), p205/65r15, am g4s. nlm | |||
08/12/1999 | 1 | ||
American general continental tire's (p205 65 r15) steel belt flew off, consumer's head hit the steering wheel and the window. *slc |