Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| 16315 | 10/01/2002 | 10013080 | Headliner grab handles loosen. *tt | 04/07/2005 | |
| 13381 | 10/01/1999 | 6092180 | Subject regarding service tip for sun visor bracket breakage. *tt | 11/27/2000 | |
| 6158 | 05/01/1999 | 606992 | Subject regarding vehicles built on or after march 26, 1999 will no longer be eqquiped with rock guard paint coating on the rocker panels. *tt | 11/09/2000 | |
| 98164 | 04/07/2000 | 609732 | A transeal coating is on the front and rear bumpers. this coating must be removed before delivery to the customer. yd | 04/07/2000 | |
| 7306 | 10/01/1999 | 6090880 | Service tip for vehicles built 11/1/1997 - 2/15/1999 with single illuminated vanity mirror sun visors only, may exhibit a broken sunvisor stowage bracket. *tt | 03/31/2000 | |
| 9912683 | 08/01/1999 | 609001 | This bulletin mentions that vehicles built on or after march 26, 1999 will no longer be equipped with rock guard paint coating on the rocker panels. *tt | 12/06/1999 | |
| STRUCTURE - BODY - DOOR | |||||
| 99-8-15 | 05/03/1999 | 606419 | Subject regarding door trim panel replacement - service tip. *tt | 01/05/2001 | |
| 6171 | 05/01/1999 | 607001 | Concerns with left rear door ajar warning indicator on wagons only. *tt | 11/03/2000 | |
| 99242 | 11/15/1999 | 6090184 | Information on replacing and / or repairing malfunctioning (door, ignition and decklid) locks. *tt | 03/09/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 12/30/2008 | 135030 | ||
| Tl*the contact owns a 1999 mercury sable. the contact stated that the rocker panels were rusted and rotted beyond repair. the only thing holding the vehicle together was the roof of the vehicle. she noticed the issue after the vehicle failed inspection. the manufacturer stated that nothing could be done because the contact did not purchase an extended service plan. the failure mileage was 135,030. | |||
| 05/01/2000 | 2000 | 05/28/1999 | |
| Originally the problem began as a small leak into the passenger compartment during rainfall. now is a major leak during smallest rainfall. cooling/heating ducts began to emit strong musty odor. now air will not pass through any ducts other than floor or defrost (a/c only passes through defrost outlet). leak does not occur going through car wash which may be reason dealer was unable to duplicate problem. they told me there is no leak, you must be bringing the water into the car some other way. the amount of water entering is significant! *nlm | |||
| STRUCTURE - BODY | |||
| 07/04/2002 | 1 | 03/06/2002 | |
| Vehicle was involved in a frontal collision at 40 mph, and neither air bag deployed. dealer and manufacturer were not notified at this time. *ak consumer stated that the ash try would not stay inplace due to center cosole failure and was replaced. *yh | |||
| STRUCTURE - BODY - DOOR | |||
| 04/30/2000 | 2 | 09/01/1999 | |
| Was driving along when the door came open by itself. after the door was shut the locks locked again. the door and others were already locked. the same thing happend this morning except the door was just ajar it didn't completely open. i was traveling about 25 mph when it happened today. when i stopped and shut the door, the locks didn't reset or click as they did last night. *ak | |||
| STRUCTURE - BODY - TRUNK LID | |||
| 06/12/2002 | 8 | 06/01/1999 | |
| Problems with abs. *mr the vehicle was in two accidents due to the inability to control the vehicle during normal driving conditions, where the abs did not work. the vehicle was in for repair 7 times. the following are repairs and or problems the vehicle experienced: torque converter replaced after transmission fluid was found low, exhaust leak fixed, washer fluid would spray when the turn signal and lights were on, shaking when the brakes were applied/resurfaced rotors, trunk leaked water, replaced multi-function switch to fix washer fluid problem, abs not working when there was a panic stop, left and right spindle assembly was replaced, front end rotors were replaced again, wheel alignment, the abs did not engage and caused an accident, and replaced left side outer tie rod end. *scc *jb | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 11/18/2010 | 15700 | ||
| Tl. the contact owns a 1999 mercury sable. the stated the excessive rust and cause the steering column to snap while driving 45 mph. the contact stated this almost cause a crash. the contact was able to drive the vehicle before the steering column completely broke. the contact took the vehicle to a local mechanic. the mechanic looked at the frame and steering and stated the frame was not coated correctly by the manufacturer. the mechanic has repaired the frame and steering column. the contact has called the manufacturer regarding frame and they stated due to the vehicle being out of warranty there is nothing they can do. the contact stated this is a major safety issue that needs to address. the failure mileage was 15,700. jo | |||
| 01/01/2011 | 140000 | ||
| Subframe of vehicle is severely rusted to the point where it is structurally unsound. most of the body rot is covered by the plastic molding under the doors, and is not visible until the molding is removed. it seems that water and road salt must get trapped between the molding and metal leading to the extensive rust. the frame breaking while driving at highway speeds would lead to a catastrophic failure which could cause a potentially fatal accident. | |||
| 11/18/2010 | 15700 | ||
| Tl. the contact owns a 1999 mercury sable. the stated the excessive rust and cause the steering column to snap while driving 45 mph. the contact stated this almost cause a crash. the contact was able to drive the vehicle before the steering column completely broke. the contact took the vehicle to a local mechanic. the mechanic looked at the frame and steering and stated the frame was not coated correctly by the manufacturer. the mechanic has repaired the frame and steering column. the contact has called the manufacturer regarding frame and they stated due to the vehicle being out of warranty there is nothing they can do. the contact stated this is a major safety issue that needs to address. the failure mileage was 15,700. jo | |||
| 01/01/2011 | 140000 | ||
| Subframe of vehicle is severely rusted to the point where it is structurally unsound. most of the body rot is covered by the plastic molding under the doors, and is not visible until the molding is removed. it seems that water and road salt must get trapped between the molding and metal leading to the extensive rust. the frame breaking while driving at highway speeds would lead to a catastrophic failure which could cause a potentially fatal accident. | |||
| 11/18/2010 | 15700 | ||
| Tl. the contact owns a 1999 mercury sable. the stated the excessive rust and cause the steering column to snap while driving 45 mph. the contact stated this almost cause a crash. the contact was able to drive the vehicle before the steering column completely broke. the contact took the vehicle to a local mechanic. the mechanic looked at the frame and steering and stated the frame was not coated correctly by the manufacturer. the mechanic has repaired the frame and steering column. the contact has called the manufacturer regarding frame and they stated due to the vehicle being out of warranty there is nothing they can do. the contact stated this is a major safety issue that needs to address. the failure mileage was 15,700. jo | |||
| 01/01/2011 | 140000 | ||
| Subframe of vehicle is severely rusted to the point where it is structurally unsound. most of the body rot is covered by the plastic molding under the doors, and is not visible until the molding is removed. it seems that water and road salt must get trapped between the molding and metal leading to the extensive rust. the frame breaking while driving at highway speeds would lead to a catastrophic failure which could cause a potentially fatal accident. | |||