Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
10/31/20014
 1999 mercury sable, original equipment, tire size p205/65r15, while pulling into driveway, the right front tire felt spongy. *ak dot number p5ur4423900, consumer states there was a split about 1 inch from the rim and 1/4 of an inch from the circumference of the tire, consumer also states that the other 3 tires are dry rotted in the same area and some are beginning to show signs of splitting, consumer is requesting reimbursement. *jb
02/25/2000102/01/2000
 Tire developed a 3 inch long bubble in sidewall, dealer would not replace, told to take it to general tire. general claimed i ran over something (which i had not) and would not replace under warranty. i replaced tire at my expense for safety reasons.( dot number: tire size: p205/65/r1 )
TIRES - SIDEWALL
 Consumer noticed a large crack or split on the side wall of the left rear tire. the three remaining tires are starting to crack in the same way. ts
TIRES - TREAD/BELT
02/09/2002112/01/1998
 While traveling at approximately 35 miles per hour on a two lane road i saw a tire tread shoot in front of my vechicle. i then heard a loud noise coming from the rear of my automobile i attempted to pull over and stop. the entire cap part of the tire was missing. only the side walls remained. it took me quite some time to obtain tow service because i has in a dead zone for my cell phone. the tow truck driver which changed my tire said he would take care of the old cap. i was so tired from this ordeal and long wait for the tow truck after having to walk until i was able to get a cell signal that i did not think to save the cap. controlling the car to a stop was very stressfull. there is damage to the mag whell and to the guards that surround that tire. i had the dealer examine the remaining 3 tires but found them to look ok. the car had been serviced by this dealer at a little of 35000 miles.i am fearfull that the remaing tires will fail without warning. the dealer took digital photographs to be forwarded to the engineers at ford.*ak (dot number: adur442368 tiresize: p205/65r15)
TIRES - VALVE
10/01/2004111/16/1999
 Problems with tire equipment on vehicle.*mr the vehicle's rims cut the tires and valve stems. the consuemr has spent over $150n on tire repairs. *nm