Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL
00V396000FORD MOTOR COMPANYfrom 05/02/2000 to 11/11/2000V (Vehicle)49500003/06/2001MFRFORD MOTOR COMPANY11/28/200011/29/2000571225
Defect SummaryVehicle description: certain sport utility vehicles, pickup trucks, and passenger vehicles fail to comply with the requirements of fmvss 225, child restraint anchorage systems. the affected expedition/navigator owner guides do not identify the locations of seating positions equipped with tether anchorages, and do not provide instructions for securing child seats to these tether anchorages. the f150 sc owner guides do not provide the procedure for securing child seats to the tether anchorages. the taurus/sable owner guides do not identify the center rear seating position as having latch compatible lower anchorages.
Consequence SummaryIn the event of a crash, the child seat may not be properly attached increasing the risk of injury to the child.
Corrective SummaryOwners will be provided with owner guide inserts revised to provide the required information, and instructions for affixing these inserts to their owner guides. customers will also be advised that if they prefer, their dealer will affix the inserts to their owner guides.
NotesOwner notification began march 6, 2001. owners who do not receive the free label and installation instructions within a reasonable time should contact ford at 1-800-392-3673.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT
1847103/01/200510014663Rke inoperative. *eh05/05/2005
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
0220810/14/200210013060Climate control a/c service tech tips. *eh04/07/2005
1619009/01/200210008596Lack of a/c cooling. *mj08/09/2004
1588905/01/2002637765Some vehicles equipped with the electronic automatic temperature control (eatc) will not cycle the ai conditioner compressor when the floor mode is selected. *tt12/06/2002

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
10/04/20011
 There is no panel covering underside dashboard, wires/ steering column assembly are exposed, a small child could easily get hands up in wire and possibly be injured. *ak *slc
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
10/19/20073
 03/12/08 - auto temperature control does not work. a/c does not work and blows constant hot air. car has been serviced twice by ford dealerships who admit this is a common problem yet ford has not reacted. interestingly the a/c works for about 6 months after dealership diagnostics then goes hot. my guess it is an electronic component which, when moved / manipulated, makes connection for a short period of time. to repair the a/c, basically completely replacing the system, is $2500. *tr
04/18/200791000210/15/2001
 First the front passenger side leaked water during rain storms. i had that fixed last fall. now the a/c blower motor needs replacement, and it was told to me that these two repairs are related. the cost for the 2001, sable is $2500 in repairs. ford needs to fix this problem. recall #03v087000 and other complaint #10184014. *ak
01/19/20072
 Re:previous repair ted russell invoice # f1cs560238 dated: 1/19/2007 malfunctions that started february 28, 2007 are same as previously stated in referenced invoice as follows: 1)climate control blows hot air while on fresh air and ac 2)coolant light comes on; this usually happens with the malfunction of the ac control system referenced above. i can stop the car, turn everything off and in 15 seconds restart and light goes off. the coolant light will stay off as long as i keep the climate control off however; when driving for a distance (i.e. 30 miles) and then multiple start / stops in traffic the light will come on if i am running the climate control. until the recent malfunction of the climate control wednesday night (2/28/07) this coolant light has not come on since last repair to climate control. for information, the conditions outside were approximately 66 f. obviously i am upset with the continued problems i am having after this vehicle spent one week in your shop for previous repairs for the same malfunctions. additionally, i am extremely dissatisfied with the recommended repairs made by ted russell qualified professionals as discussed with you during my phone conversation yesterday. *jb
07/02/200209/01/2001
 I'd like to report that the temperature control unit for my 2001 mercury sable is not functioning properly. in addition to the a/c not functioning in warm weather, the moisture is not removed from the windshield in cooler weather, causing a safety hazard from the windshield fogging. the tempature control unit only blows very hot air, no matter which tempature is selected. the vehicle has been in for repair four times; the last time was on 10/14/02, but no work was performed becuase the tsb has not been issued. i was informed by the dealership on 9/13/02 that this is a known problem and that ford is working on a technical service bulletin. as far as i know, a tsb has not yet been issued for this problem, even though i am forced to drive the car with the windows fogged up. ford seems unconcerned about the sefety hazard that this problem causes. dt
09/12/2001509/12/2001
 When at a complete stop vehicle will suddenly accelerate without applying gas.*ak a/c shut down while traveling. consumer unable to start the vehicle, the wipers, a/c and blinkers failed due to electrical system failure. *yh
01/10/2002309/12/2001
 Electrical system shut down, loses all power. *ak the auto has accelerated on numerous occasions while stopped in traffic. teh air conditioner shut down while traveling, twice the vehicle experienced complete electrical shut down, on one occasion requiring the vehicle to be towed. consumer is requesting a vehicle replacement and for the failures to be recalled. *jg
EQUIPMENT - ELECTRICAL - ANTI-THEFT DEVICES
538003
 While driving 60 mph, the anti-theft system engaged and caused the vehicle to stall. the driver was able to restart the vehicle. please provide further details. *jb
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
09/24/2001207/01/2001
 When trying to start vehicle, the key would stick, dash is completely inoperable, consumer could hear something running and vehicle would become very hot, dash did not light up, so there was no warning, vehicle made a grinding sound. took to dealer, ignition has been changed twice.*ak. consumer states the power windows were inoperable, the radio did not work, there was no air conditioning or heat, the windshield wipers were inoperative, there was a noise coming from the flywheel, and the dashboard did not light up.*jb