Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC - PEDALS AND LINKAGES | ||||||||||||||||
| 02V266000 | FORD MOTOR COMPANY | from 05/03/1999 to 09/14/2001 | V (Vehicle) | 369614 | 09/13/2002 | ODI | FORD MOTOR COMPANY | 10/02/2002 | 10/04/2002 | |||||||
| Defect Summary | Certain passenger vehicles equipped with adjustable padels are being recalled in order to adjust the brake and accelerator pedals to a minimum of 50 mm of lateral separation. simultaneous application of both the brake and accelerator pedals could result in an increase in engine rpm. | |||||||||||||||
| Consequence Summary | This could result in a customer experiencing an unintended vehicle speed increase or a perceived unable to stop condition. | |||||||||||||||
| Corrective Summary | Owners will be instructed as to the proper way to set the position of the pedals and to take their vehicles to a dealer to have the spacing between the brake and accelerator pedals measured. if the spacing is found to be less than 50 mm, the dealer will adjust the pedals to increase the distance between them to greater than 50 mm. owner notification began october 28, 2002. owners who do not receive the free remedy within a reasonable time should contact ford at 1-866-436-7332. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC - SWITCHES - BRAKE LIGHT | |||||
| 02176 | 09/02/2002 | 10008580 | Lamp-brake-invadvertent disabling of brake shift interlock. *mj | 08/05/2004 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC | ||||||
| PE02035 | FORD MOTOR COMPANY | 03/15/2002 | 10/22/2002 | BRAKE/ACCEL PEDAL SEPARATION | 02V266000 | |
| Allege that some pedal clusters may have been produced with the brake pedal substantially closer to the accelerator pedal than specified by ford. | ||||||
| SERVICE BRAKES, HYDRAULIC - PEDALS AND LINKAGES | ||||||
| RP03001 | FORD MOTOR COMPANY | 10/31/2003 | 03/23/2004 | BRAKE/ACCELERATOR PEDAL APPLICATION | ||
| Ms. rodman reported that after her vehicle was inspected for the recall, her mother experienced a sudden acceleration and crashed the sable into a light pole.previously nhtsa had conducted an investigation for this issue (pe02-035) that resulted in the recall (02v-266) of 369,000 my 2000-2002 taurus and sable vehicles equipped with adjustable brake and accelerator pedals to insure that the separation between the pedals was at least 50mm..a review of odi's database for complaints regarding recall 02v-266 did not identify any recall remedy complaints other than the petitioner's.ms. rodman | ||||||
| SERVICE BRAKES, HYDRAULIC - SWITCHES - BRAKE LIGHT | ||||||
| RQ03008 | FORD MOTOR COMPANY | 10/23/2003 | 03/05/2004 | BRAKE LIGHT SWITCH FAILURE | 04V106000 | |
| Ford conducted a recall in march, 2001 to correct a defect affecting the brake light switch in my 2000 through early-2001 taurus and sable vehicles equipped with power adjustable pedals (recall 01v-078).rq03-008 was opened to investigate complaints concerning the remedy and scope of 01v-078.odi's analysis identified concerns with post-repair failures in recalled vehicles,failures in my 2001-02 vehicles with adjustable pedals that were not included in recall 01v-078, and failures in my 2000 vehicles with fixed pedals.(note: the manufacturer failure data in this resume includes all crashes and injuries, but the complaint information is limited to my 2001-02 vehicles that were not included in the scope of recall 01v-078.)on march 1, 2004, ford notified nhtsa of a safety defect in my 2000 through early-2003 taurus and sable vehicles equipped with adjustable pedals and my 2000 subject vehicles equipped with fixed pedals (recall 04v-106).the notification identified three factors contributing to brake light circuit failures:(1) continuing grease contamination issues that prompted 01v-078; (2) misalignment of the booster rod pin and the brake light switch; and (3) wire assembly fatigue.the first two conditions were limited to vehicles with adjustable pedals and the latter condition affected vehicles with fixed pedals.ford will instruct owners to bring their vehicles to a dealer to have the brake light switch and associated wiring replaced with a re-designed brake light switch and wiring assembly. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 11/16/2012 | 207800 | ||
| There was a recall on my car back in mar 02 2004 (ford recall number 04s12) for an exterior lighting:brake lights:switch, which was (according to ford) done jan 10 2005. i had failed again on 11/15/2012 leaving me without brake lights and not being able to get it out of park. had to put it in neutral first before i started my car so i could drive it to get fixed. | |||
| 11/14/2011 | 90000 | ||
| My 2001 mercury sable accelerated as i entered the highway. the car would not stop even when i applied the brake. i called 911. the 911 operator suggested that i apply the parking brake which i did. i went about 15 miles riding the shoulder going between 60-70 miles per hour. i eventually exited the highway but could not stop even at the end of the exit ramp. i made a right hand turn. at this point i had reduced my speed to approximately 30 miles per hour. the car eventually landed in a ditch. at that point, i ended my call with 911. i looked to my left and found four men yelling to me to get out of the car. i then learned that the car was on fire. i exited the car. the four men put the fire out with a fire extinguisher. the car was towed to a mercury dealership where it is documented that it was in fact the speed contol cable that caused the car to accelerate. again, between the 911 call, the information on file with the mercury dealer and the insurance claim, the cause of the incident is documented. | |||
| SERVICE BRAKES, AIR - ANTILOCK | |||
| 03/02/2004 | 9542 | 2 | 11/23/2001 |
| I have a 2001 mercury sable ls with 9000 miles. i was attempting to park the car in front of a store in a shopping plaza located in cocoa beach ,fl. when i applied the brakes to park in the parking place, the brakes failed and the engine made a revving noise and the car leaped forward jumping the curb and crashing into a brick support column. this car was recalled for the brake pedal and accelerator problem and was supposedly fixed at the mercury dealers. i was transported to the hospital by the emergency squad. i was treated for a large gash in the forehead and xrays were taken of the chest, back and ribs which were not fractured but severely bruised. i also sustained two black eyes caused by my sunglasses hitting the steering wheel. i was wearing my seatbelt, however, the airbags did not deploy. estimated cost to repair my car is $7048. *ak | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 03/06/2012 | 81100 | ||
| Brake light came on, replenished brake fluid. service center found rusted brake lines under vehicle- replaced them, on march 8th. | |||
| 11/08/2008 | 47187 | 1 | |
| When stopping for a red light, the brake pedal went to the floor. i was lucky there was no traffic. the dealer replaced several feet of rusted brake line. the dealer told me this happens all the time. why is it not mandatory that brake lines are stainless steel or covered with a protective material? *tr | |||
| 06/27/2008 | 125000 | ||
| Tl*the contact owns a 2001 mercury sable. while the contact's son was driving 25 mph on june 27, 2008, it began to rain slightly. he depressed the brake pedal, but the brakes failed. the vehicle would not stop and crashed. the contact stated that the brakes had never been serviced prior to the failure. a police report was filed. the failure mileage was 125,000. | |||
| 09/21/2006 | 31700 | 1 | 12/23/2003 |
| Dt*: the contact stated while driving 30 mph, the brakes failed, causing the vehicle to crash into a road sign. two occupants incurred minor injuries. a police report was taken at the scene of the crash. the vehicle was taken to a service dealer, where the cause of the problem was unable to be determined. | |||
| 04/15/2004 | 36700 | 2 | |
| While driving down a hill at 30 mph an upon approaching an intersection brake pedal was depressed to slow down and to make a left turn, and brake pedal went to the floor, which resulted in the vehicle going through the intersection. vehicle stopped when it collided with a tree. consumer sustained bruises to chest from the seat belt. prior to the accident vehicle has 2 brake recalls performed by a dealership. *ak | |||
| 10/14/2002 | |||
| Consumer states while traveling at 45 mph and making a turn the brakes failed. consumer feels that the brake and gas pedals are too close. which resulted in the brakes failing. please provide any further information. mr | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 03/10/2008 | 77000 | 1 | |
| I went in to the local dealer to have a coolant leak checked and was told that my rear springs, struts and brakes were all bad, the springs were broken and were hazardous to drive with. total cost of these repairs is well over $1,500. i asked about the recall on the springs and was told it was only for the front of the vehicle. the recall should include the rear also because the same springs were used in the rear as in the front. i should not have to pay to have all these things repaired because of faulty springs. i was also told the other items, struts and brakes were likely cause from the bad springs. ford needs to be accountable, many other people have had this problem. *tr | |||
| 08/10/2007 | 41000 | 1 | 10/28/2001 |
| My master cylinder failed causing me to lose my brakes. i crashed my car into a pole. the insurance company totaled my car. after a car is totaled the insurance company would only send it to the salvage yard. i insisted on knowing what went wrong. a simple test was done by turning on the motor and pressing on the brake pedal. if it goes to the floor gradually then you know it was a master cylinder failure. this happened 3 times. the manufacture didn't want to deal with me and the dealership didn't either. how many cars fall between the cracks and the reason for serious brake failure never reaches the very people who can correct it?? *tr | |||
| 08/10/2007 | 42000 | 1 | 10/28/2001 |
| I was driving my car at about 20 miles an hour and i felt a vibration. i made a decision to pull the car over and get off the roadway and stop. when i tried to use my brake i felt the resistance half way down and then it suddenly went all the way to the floor. i saw myself gaining on the car in front of me. i quickly turned to the right and up on the sidewalk hitting the curb in the process and then instead of hitting a store wall i turned slightly to the left and headed dead center for an edison pole. i could have killed someone. i need to talk to someone who can tell me who to get to look into my brake system to see what went wrong. i am so scared to ever drive that car again. my car is only 5 years old and in excellent condition and maintained well. never had any hint that my brakes were faulty. my car has been looked at and he said the body can be fixed. he doesn't know about the brakes. i need an expert to look at those brakes. can you help me???? my air bags did not deploy. *tr | |||
| 12/13/2001 | 1 | 02/01/2001 | |
| While driving, the braking system failed completely without warning. i took extreme measures to avoid a pedestrian and a parking garage. i had the vehicle towed to the dealership and was informed that the abs brain was defective. i am very concerned about the lack of redundancy in the braking system and question if the vehicle is safe. the dealership service advisor claims he has not seen this before and that the needed compnent for repair would take a couple of days to come in. this provides us little piece of mind. please provide us aan un-biased investigation.*ak | |||
| 09/15/2001 | 5 | ||
| Vehicle would accelerate on its own at slow speeds, this happened 5 times. vehicle taken to dealer 2 or 3 times. dealer could not find a problem. then on september 15, 2001 while parking vehicle accelerated. consumer applied brakes, but was not able to stop vehicle, resulting in vehicle running into building. consumer suffered headaches, amount of damage was $ 7000. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||
| When applying brakes vehicle accelerated forward resulting in a collision. dealer has been notified. please provide further information.*ak | |||
| Intermittently when applying brakes pedal goes to the floor, resulting in extended stopping distance. dealer has not been able to duplicate or correct problem. please provide further information. *ak | |||
| 04/01/2002 | |||
| While driving at 5 mph consumer tried to slow down. when applying brakes they were not catching, and consumer ran into another vehicle. contacted dealer. *ak | |||
| 08/05/2001 | |||
| While driving brakes fell onto the ground.*ak | |||
| 03/19/2001 | |||
| When braking vehicle would suddenly accelerate. vehicle was a rental.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC | |||
| 11/27/2003 | 46000 | 5 | |
| Brake application in wet weather, resulting in low frequency vibration, apparently from front brakes, with perceived reduction in brake effectiveness. after one or two brake applications under these conditions, brake function returns to normal with normal effectiveness and no noise or vibration.*ak | |||
| 12/11/2001 | |||
| There is a vibration in vehicle when braking, very noticable on damp pavement. it feels like the vehicle is jumping and jerking. please provide any further information.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER | |||
| 07/20/2003 | 34000 | 2 | 11/23/2000 |
| At approximately 34000 miles left front brake cylinder leaked, and caused sever damage to the braking system in my car. this was covered by the dealer, and they replaced all of the brake shoes, replaced the hydraulicsto the front brakes, turned the rotors etc. now, 20000 miles later, the same type of leak is occuring again. why the same type of failure? i can understand that the brake shoes need replacement periodically, and that the system needs to be serviced, but to have the complete hydraulic system fail (again) seven months after a full replacement?*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||
| 12/15/2006 | 68680 | 1 | 12/11/2004 |
| Tl*- the contact owns a 2001 mercury sable with an odometer reading of 71750 miles. the contact stated that the hoses that ran through the heater core dry rotted and failed, which caused the vehicle to overheat. the contact was driving under normal conditions at 40 mph when the failure occurred. the contact took the vehicle to the dealer to have the problem repaired. the failure mileage was 68,680.*ak the vehicle was leaking coolant at the tubes to the heater core. the front brake pads were very thin. updated 04/12/07. *jb | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 03/01/2003 | 12000 | 5 | 10/13/2001 |
| Dt: the contact stated when applying brake pressure there was difficulty depressing the brake pedal. she took the vehicle to a certified dealer, who cleaned and resurfaced the rotors multiple times. these repairs have not corrected the problem. *ak | |||
| 07/13/2004 | 28859 | 1 | 09/28/2000 |
| Vehicle steering wheel would vibrate when applying the brakes at 45 mph. vehicle is at the dealer. the dealer informed the consumer that both front rotors needed to be turned. the consumer is concerned that the rotors are wearing excessively although the vehicle is under 29,000 miles of wears. *la *nm | |||
| SERVICE BRAKES, HYDRAULIC - PEDALS AND LINKAGES | |||
| 01/23/2006 | 106190 | 3 | |
| Brake and accelerator pedals on -2001 mercury sable was checked in august 2003 without finding any problem with the car. i had just bought the car a couple of months prior. i informed the dealer (roundtree-moore) that i wanted to wait until later for this because if this is a certified car then it want show any thing until later,and i wanted to know that i could bring the vehicle back without a charge to repair. now i'm being told there will be a service charge to repair and a diagnostic fee of $90.00. i got a diagnostic from an independent mechanic which they will not accept. *ak | |||
| 01/01/1901 | 3 | ||
| Consumer 2001 mercury sable brake system caused 3 accidents. *ts the consumer had already had the accidents by the time the recall was issued. the consumer requested a full report relating to the recall. *jb | |||
| 06/14/2004 | 64000 | 1 | |
| Recall no.#04v106000, brake light switch: the consumer complained that the dealer charged for the recall work. the manufacturer explained to the consumer that the vehicle was not taken to a mercury dealership, which was the reason the work was charged. *la | |||
| 05/07/2003 | 3 | ||
| There is a defect in the configuration of the steering wheel.*mr. in the process of turning left at an intersection or parking lot, the steering wheel brushed the top of the consumer's leg and with slight motion it caused the consumer' foot to move over to the accelerator. the consumer stated when he attempted to brake, his foot slipped off the brake pedal and hit the accelerator and crashed into a wall. the consumer stated the brake and accelerator pedal were designed too close together. the manufacturer did acknowledge there was a defect and a recall had been issued. *jb | |||
| 03/04/2003 | 57000 | 1 | |
| The vehicle experienced the same defect as stated in recall 02 v 266000. *jb | |||
| 11/13/2002 | 1 | 09/01/2001 | |
| Consumer states she received a recall #02 v266000, which states she needed to take her vehicle to her dealer and have her brakes pedals adjusted, but the dealer told her that she did not need her pedals adjusted. she states she asked him why because that is what the recall called for, and he said that he was going by ford's specification, which states if the brake pedal and the gas pedal is 2 inches from each other then no adjustment is required. consumer states she took her auto to liberty lincoln mercury 790 rte 3, clifton, nj 07012- 973-473-6455. she would like a call to find out if that is true. mr due to the design of the gas and brake pedal consumer's foot will get stuck between the two. *tt | |||
| 11/10/2001 | 5000 | 1 | 06/01/2001 |
| The brake and accelerator pedal was designed too close together, when consumer attempted to apply the brake, the accelerator was also applied and therefore the vehicle continued to increase in speed and ran over a cement parking block. ts. consumer suffered injuries.*jb | |||
| 09/05/2001 | 3 | 08/04/2001 | |
| Consumer states when applying the brakes, if consumers foot touches gas pedal, the vehicle accelerates instead of stopping. consumer feels pedals are too close together.*jb | |||
| 06/01/2001 | 1 | 05/29/2001 | |
| When brakes are applied brake pedal is depressed and it goes down flush with accelerator pedal, causing unintentional acceleration. brake pedal sits higher than accelrerator pedal. so acclerator does not cause a problem, untile brake is applied. ford sent a letter stating it was within design specifications for the vehicle.*ak the consumer depresses the accelerator pedal and the brake pedal at the same time unintentionally due to faulty design of the pedal. *yh | |||
| 03/30/2001 | 0 | ||
| A feature that was used to sell car, made for taller drivers, did not work well. when pedal was in the high position driver's foot could go under pedal. when in low position it couldn't go under pedal. there was not enough foot room for left foot. please provide any further information.*ak | |||