Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
05/07/20033
 There is a defect in the configuration of the steering wheel.*mr. in the process of turning left at an intersection or parking lot, the steering wheel brushed the top of the consumer's leg and with slight motion it caused the consumer' foot to move over to the accelerator. the consumer stated when he attempted to brake, his foot slipped off the brake pedal and hit the accelerator and crashed into a wall. the consumer stated the brake and accelerator pedal were designed too close together. the manufacturer did acknowledge there was a defect and a recall had been issued. *jb
01/27/2003400001
 Steering had gone out, and caused it to become impossible to steer/turn. ts scc
104/01/2002
 The steering wheel vibrated while in idle, the structure of the vehicle rocked back and forth or from side to side. vehicle also picked up speed on its own without pressing the accelerator. ts *jb
STEERING - HYDRAULIC POWER ASSIST SYSTEM
08/17/200554000112/24/2000
 Recently my 2001 mercury sable ls caught fire very shortly after the power steering system completely failed. *jb
STEERING - RACK AND PINION
11/20/2009550001
 Tl*the contact owns a 2001 mercury sable. while driving 35 mph the driver side curtain air bag deployed without warning. the vehicle has not been diagnosed by the dealer. the current and failure mileages were 55000. updated 01/05/10. *lj the air bag in the driver seat deployed for no reason. also, the rack and pinion needed to be replaced. updated 01/07/10.*jb
STEERING - WHEEL AND HANDLE BAR
08/12/2010100000
 When getting car safety inspected mechanic found rear coil springs broken. research on internet found recall for front springs but nor rear. they are the same type of springs as the front so why would they not be included in the recall!!!!! many other owners have also had the same problem with the rear springs also. i'm just glad the failure did not result in a crash or anyone being injured. ford motor company should include the rear springs in the recall also.