Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION - FRONT - SPRINGS - COIL SPRINGS | ||||||||||||||||
| 04V332000 | FORD MOTOR COMPANY | from 03/28/1998 to 08/13/2001 | V (Vehicle) | 899060 | 01/10/2005 | ODI | FORD MOTOR COMPANY | 07/15/2004 | 07/15/2004 | |||||||
| Defect Summary | On certain passenger vehicles originally sold in or currently registered in the states of connecticut, delaware, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia, the front coil springs could fracture due to corrosion associated with salt used on the roadways during the winter. a fractured spring could move past the spring seat and contact a front tire. | |||||||||||||||
| Consequence Summary | If this occurs, the tire may rupture resulting in a rapid air loss, which could result in a crash. | |||||||||||||||
| Corrective Summary | Dealers will install protective spring shields. in addition, ford is extending the warranty coverage of the front coil springs in all other states, for fracture only, up to 10 years of service or 150,000 miles, whichever occurs first. if the vehicle has already accumulated more than 150,000 miles, this coverage will last until july 31, 2005. if either front coil spring fractures, dealers will replace both front springs at no charge to the owner. an interim notice was sent to owners on august 2, 2004. parts are now available for the 2000-2001 my vehicles and owners were sent a letter on january 10, 2005, advising them to bring in their vehicles for repair parts are expected to be available for the 1999 my vehicles by the end of february 2005 and owners of these vehicles will be notified then. owners should contact ford at 1-800-392-3673. | |||||||||||||||
| Notes | Ford recall no. 04s17.customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION - FRONT | |||||
| 17094 | 08/01/2003 | 10003184 | Rattling or clunking noise from the front suspension under normal driving conditions. *tt | 10/09/2003 | |
| 16710 | 03/01/2003 | 10001950 | Rattling or clunking noise from the front suspension under normal driving conditions. *tt *jb | 07/28/2003 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SUSPENSION - REAR | ||||||
| EA06002 | FORD MOTOR COMPANY | 01/24/2006 | 02/05/2007 | REAR COIL SPRING FRACTURE | ||
| Odi's analysis identified a high complaint rate for the rear coil springs in the salt belt states (approximately 250 per 100,000 vehicles).approximately 59 percent of the complaints alleged that the coil spring failure caused damage to the adjacent rear tire, with about half of these (30 percent of total complaints) alleging that the damage resulted in air loss.because air loss from a rear tire can result in changes in vehicle handling characteristics, odi examined field data, test data and interviewed consumers to assess the safety consequences of such failures in the subject vehicle population.analysis of all available field data did not identify any crashes or injuries resulting from the alleged defect in the subject vehicles.vrtc testing conducted to simulate a coil spring induced rear tire failure did not result in a loss of vehicle control.when interviewed by odi, none of the consumers who experienced incidents of tire air loss due to the alleged defect indicated that the failures caused a loss of vehicle control.tire damage resulting from the alleged defect has involved rubbing/abrasive wear of the inner tire sidewall with the potential for air loss from pin-hole sized leaks in the wear groove.there is no evidence that the alleged defect has caused any sudden, catastrophic tire failures in either straight or turning maneuvers.a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.see document file for additional information regarding this resume. | ||||||
| SUSPENSION - REAR - SPRINGS | ||||||
| EA06002 | FORD MOTOR COMPANY | 01/24/2006 | 02/05/2007 | REAR COIL SPRING FRACTURE | ||
| Odi's analysis identified a high complaint rate for the rear coil springs in the salt belt states (approximately 250 per 100,000 vehicles).approximately 59 percent of the complaints alleged that the coil spring failure caused damage to the adjacent rear tire, with about half of these (30 percent of total complaints) alleging that the damage resulted in air loss.because air loss from a rear tire can result in changes in vehicle handling characteristics, odi examined field data, test data and interviewed consumers to assess the safety consequences of such failures in the subject vehicle population.analysis of all available field data did not identify any crashes or injuries resulting from the alleged defect in the subject vehicles.vrtc testing conducted to simulate a coil spring induced rear tire failure did not result in a loss of vehicle control.when interviewed by odi, none of the consumers who experienced incidents of tire air loss due to the alleged defect indicated that the failures caused a loss of vehicle control.tire damage resulting from the alleged defect has involved rubbing/abrasive wear of the inner tire sidewall with the potential for air loss from pin-hole sized leaks in the wear groove.there is no evidence that the alleged defect has caused any sudden, catastrophic tire failures in either straight or turning maneuvers.a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.see document file for additional information regarding this resume. | ||||||
| PE05054 | FORD MOTOR COMPANY | 09/27/2005 | 01/24/2006 | REAR COIL SPRING FRACTURE | ||
| The office of defect investigation (odi) opened preliminary evaluation, pe05-054, based on 131 vehicle owner questionnaires related to alleged rear coil spring fractures.since opening the investigation there have been an additional sixty-three (63) complaints alleging rear coil spring fracture.an analysis of the vehicle owner questionnaires (voqs) submitted to odi reveals that 42% of the complainants allege that the adjacent tire was punctured as result of a rear coil spring fracture. additionally, an analysis of the complaint data received by odi from ford reveals the following: there were a total of 553 unique vehicle complaints of coil spring fracture. 30% of the complaints allege that the rear coil spring fracture resulted in the adjacent tire being punctured. an engineering analysis (ea06-002) is being opened to further examine the potential safety implications of the rear coil spring fractures as related to tire punctures. | ||||||
| SUSPENSION - REAR - SPRINGS - COIL SPRINGS | ||||||
| PE05054 | FORD MOTOR COMPANY | 09/27/2005 | 01/24/2006 | REAR COIL SPRING FRACTURE | ||
| The office of defect investigation (odi) opened preliminary evaluation, pe05-054, based on 131 vehicle owner questionnaires related to alleged rear coil spring fractures.since opening the investigation there have been an additional sixty-three (63) complaints alleging rear coil spring fracture.an analysis of the vehicle owner questionnaires (voqs) submitted to odi reveals that 42% of the complainants allege that the adjacent tire was punctured as result of a rear coil spring fracture. additionally, an analysis of the complaint data received by odi from ford reveals the following: there were a total of 553 unique vehicle complaints of coil spring fracture. 30% of the complaints allege that the rear coil spring fracture resulted in the adjacent tire being punctured. an engineering analysis (ea06-002) is being opened to further examine the potential safety implications of the rear coil spring fractures as related to tire punctures. | ||||||
| EA06002 | FORD MOTOR COMPANY | 01/24/2006 | 02/05/2007 | REAR COIL SPRING FRACTURE | ||
| Odi's analysis identified a high complaint rate for the rear coil springs in the salt belt states (approximately 250 per 100,000 vehicles).approximately 59 percent of the complaints alleged that the coil spring failure caused damage to the adjacent rear tire, with about half of these (30 percent of total complaints) alleging that the damage resulted in air loss.because air loss from a rear tire can result in changes in vehicle handling characteristics, odi examined field data, test data and interviewed consumers to assess the safety consequences of such failures in the subject vehicle population.analysis of all available field data did not identify any crashes or injuries resulting from the alleged defect in the subject vehicles.vrtc testing conducted to simulate a coil spring induced rear tire failure did not result in a loss of vehicle control.when interviewed by odi, none of the consumers who experienced incidents of tire air loss due to the alleged defect indicated that the failures caused a loss of vehicle control.tire damage resulting from the alleged defect has involved rubbing/abrasive wear of the inner tire sidewall with the potential for air loss from pin-hole sized leaks in the wear groove.there is no evidence that the alleged defect has caused any sudden, catastrophic tire failures in either straight or turning maneuvers.a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.see document file for additional information regarding this resume. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 07/20/2011 | 112000 | ||
| In july of 2011 i noticed a small piece of metal, looked like a piece of the spring to my car. it was on the ground next to the rear driver side tire. at the time i looked at the spring ( not on jack stands nor did i jack the car up) not knowing if it came from my car. i thought it was odd that a piece was on the ground and my car didn't seem to drive any different nor did i hear anything. then march of 2013 i had to change my back brakes, i jacked up the rear driver side and the spring just fell off into pieces. i was lucky that i wasn't on the roadways driving. a neighbor who is a mechanic looked at it and said that was the craziest thing he has saw. i mean this spring was in pieces and the pieces just broke off from one another. there was no cracks, the ends of the pieces did not have rust on them. it was like it just crumbled. i have saw a lot of complaints on the internet and i could imagine all the ones that aren't on the internet. like my self if i didn't see this site in another website that i read, i wouldn't of known that i could write to someone about the rear springs to my car when i saw there wasn't a recall for this. i appreciate if you look into this knowing that this could be a serious matter one of these times, if it hasn't been already. i think ford should be accountable for the faulty rear springs on this vehicle and not just the front. hope this matter can be resolved appropriately with ford taking time to look into it for there loyal customers! | |||
| 09/03/2012 | 106000 | ||
| Tl- the contact owns a 2001 mercury sable wagon. the contact stated that the front driver side sub frame had rusted through. the vehicle was taken to the dealer for a routine service who stated that the vehicle could not be driven due to the corrosion. also, the dealer advised the contact not to purchase a used or after market sub frame for the vehicle. the manufacturer was made aware of the failure who did not offer any assistance and stated that they were no longer manufacturing new sub frames for that specific year model. the vehicle was not repaired. the failure and current mileage was 106,000.pmb | |||
| 09/03/2012 | 106000 | ||
| Tl- the contact owns a 2001 mercury sable wagon. the contact stated that the front driver side sub frame had rusted through. the contact took the vehicle in for a routine service at the dealer and was told the vehicle could not be driven because of the rust. the contact was told by the dealer to not purchase a used or after market sub frame for the vehicle. the contact spoke with the manufacturer and was told that they no longer make new sub frames for this year model. the contact is unable to use the vehicle because it had not been repaired. the failure mileage and current mileages were 106,000.rl | |||
| 03/25/2009 | 75622 | 1 | |
| 1-spring -wife was driving locally, heard loud noise like hitting something; pulled into friend's driveway; walked back into roadway and found spring; towed to ford, bothsprings replaced under recall 04m04 2-fill pipe - 11/12/2010- at routine service dealer said rusted (90672mi) parts had to be replaced - $428. 3-subframe -07/19/2012- routine service (106097mi) dealer said car not road worthy; left front subframe rusted thru, l frt control arm assembly about to break away from subframe - astonishing!!! - had just completed 300mi trip , was about to leave on 700mi trip - would probably have been killed along with drivers of nearby vehicles on interstate; have photos; ford subframe no longer available, never any after mkt mfg; would be crazy to trust used part! can't believe how close i came to major accident/death - [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr | |||
| 03/25/2009 | 75622 | ||
| 1-spring -wife was driving locally, heard loud noise like hitting something; pulled into friend's driveway; walked back into roadway and found spring; towed to ford, bothsprings replaced under recall 04m04 2-fill pipe - 11/12/2010- at routine service dealer said rusted (90672mi) parts had to be replaced - $428. 3-subframe -07/19/2012- routine service (106097mi) dealer said car not road worthy; left front subframe rusted thru, l frt control arm assembly about to break away from subframe - astonishing!!! - had just completed 300mi trip , was about to leave on 700mi trip - would probably have been killed along with drivers of nearby vehicles on interstate; have photos; ford subframe no longer available, never any after mkt mfg; would be crazy to trust used part! can't believe how close i came to major accident/death - dr. peter f. moore | |||
| 03/20/2010 | 65000 | ||
| The vehicle that i drive (2001 sable) was found to have broken rear coil springs at the brake shop and was corkscewing towards my sidwalls (65k). my wife was carrying my daughter in the backseat for a one-hour commute everyday before this was noticed (700 to repair). about two days ago my front coil springs were found to be fractured while visiting a local alignment shop because i found the tires to be wearing unevenly (80k). i called ford to complain and said the recall on the vehicle had expired and that it was a customer courtesy to extend that to ten years or 140k and i was a year too late. she also said that engineers review these reports and sometimes repon claims. i explained to her that i was posting with nhtsa because many families are being placed at risk in these vehicles - we did not make the defective parts, they did. and they should be good about making the repair. it has very little to do with age and more to do with manufaturing processes that they claim are protected by privacy laws. i will not be using their oem parts to replace the front struts and springs - my choice - and will only use aftermarkets parts from now on. last ford i will ever purchase. who wants their family put at risk over a 200.00 spring while a multibillion dollar company ignores them? | |||
| 12/26/2011 | 88000 | ||
| Tl* the contact owns a 2001 mercury sable. the contact stated that after taking the vehicle in for a routine wheel alignment, he was advised that the rear springs were fractured and needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and they offered no assistance. the failure and the current mileages were approximately 88,000. the vin was unavailable. | |||
| 12/26/2011 | 88000 | ||
| Tl- the contact owns a 2001 mercury sable. the contact stated that after taking the vehicle in for a routine wheel alignment, he was advised that the rear springs were fractured and needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and they offered no assistance. the failure and the current mileages were approximately 88,000. the vin was unavailable. kmj | |||
| 12/26/2011 | 88000 | ||
| Tl-the contact owns a 2001 mercury sable. the contact stated that after taking his vehicle in for a wheel alignment they advised him that the rear springs had fractured and needed to be replaced. the vehicle had not been repaired. the manufacturer was contacted and they offered no assistance. the failure and current mileages were approximately 88,000. the vin was unvailable. tb | |||
| 09/05/2011 | 86500 | ||
| Tl* the contact owns a 2001 mercury sable. the contact stated that the vehicle was parked when she noticed that the rear was sitting very low to the ground. the vehicle was taken to an independent mechanic and the contact was informed that both rear coil springs were fractured. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 86,500. | |||
| 09/05/2011 | 86500 | ||
| Tl-the contact owns a 2001 mercury sable. the contact stated that the vehicle was parked when she noticed that the rear was sitting very low to the ground. the vehicle was taken to an independent mechanic and the contact was informed that both rear coil springs were fractured. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 86,500. kmj | |||
| 05/07/2009 | 87000 | 1 | |
| Spring on front of sable broke ,it happens a lot on taurus and sable since at least 1995. wonder how many have been killed and injured? *tr | |||
| 09/06/2007 | 56640 | 1 | 07/18/2001 |
| On sep 6, 2007, my 2001 mercury sable at 56,640 miles was determined to have broken rear springs. my local ford dealer replaced rear springs, struts, sway bar links, and upper strut mounts. this seems similar to problems that you have previously investigated. *tr | |||
| 12/01/2005 | 6 | 10/28/2004 | |
| 2001 sable coolant light came on frequently. *ts the coil springs make noise. the brake harness light was defective. all four tires needed air every week (dot numbers w2x8lh01802 and w2x8lh04102). *nm | |||
| 05/25/2005 | 34700 | 1 | 02/07/2002 |
| Dt: consumer stated: heard a loud bang, there was a rubbing sound. took vehicle to a tire store, left rear springs broke. it went through the side of the tire. *ak two struts also had to be replaced. *nm | |||
| 03/01/2005 | 24000 | 1 | 10/29/2001 |
| 2001 mercury sable's ball joints needed to be replaced.*mr *jb | |||
| 02/14/2005 | 47300 | 1 | 11/17/2001 |
| While having recall repairs done for the front coil spring dealer informed the consumer that the rear coil spring broke, and was cutting a grove in the rear left tire. *ak *nm | |||
| SUSPENSION - FRONT | |||
| 06/13/2011 | 127383 | ||
| Tl* the contact owns a 2001 mercury sable. the contact stated that the front driver side coil spring fractured while driving at an unknown speed, puncturing the tire. the spare tire was installed and the vehicle was then taken to an independent repair shop where the coil spring was repaired. the manufacturer was made aware of the failure. the failure mileage was 127,383. the vin was unavailable. | |||
| 06/13/2011 | 127383 | ||
| Tl-the contact owns a 2001 mercury sable. the contact stated that the driver was driving at an unknown speed when the front driver's side coil spring fractured. the driver stopped the vehicle and installed a spare tire. the vehicle was then taken to an independent repair shop where the coil spring was repaired. the manufacturer was made aware of the failure. the failure mileage was 127,383. the vin was unavailable. sm. | |||
| 01/18/2009 | 49000 | 1 | |
| I had a recall performed 2 years ago for the front coil springs. the driver side spring has broken and is cutting into the tire. the car was driven on 01/16/09 and ok. it was parked on the driveway until 01/18/09 when i started to drive, i heard a scraping sound which i thought was ice and snow in the wheel well. i drove aprox. a half block stopped and looked and the wheel wells were clear, i then drove the car back into the driveway and noticed smoke coming from the tire and a grove being cut into the tire. the coil spring is pressing into the tire. *tr | |||
| 12/06/2008 | 50000 | 1 | |
| 2001 mercury sable with 50,000 miles. purchased in california, moved to ohio in 2005. on dec. 6, 2008, while backing out of garage the front coil spring broke and impaled the tire. vin# , ford site shows no recall in effect. i'm guessing it's because we bought outside of the salt belt. did they forget that people move? i was never notified of this problem and was unaware of the limited recall until this happened. could have been a lot worse had this happened while on the road. will have it towed to a dealership tomorrow to see how well they'll stand behind their product. *tr | |||
| 10/01/2007 | 96000 | 1 | |
| Both rear springs on my car are broken. one of the front springs also broke (and has been repaired) and my mechanic has told me the other is about to go. i have found out that ford recalled the front springs due to a substandard material used in construction, which is prone to road salt corrosion. since i live in the northeast, road salt is a common occurrence during the winter months. the rear springs are made of the same material and are also corroding. it'll cost me around $1,600 to compensate for a design flaw that ford is washing it's hands of (at 100,000 miles, my front springs aren't even covered under the recall, even though the problem was there from day-1). one would think ford would do the right thing and replace the defective rear springs as well. i guess the number of potential deaths caused by a rear blow-out is below their threshold, so they'll take their chances in court. this is why we need nhtsa oversite. however, nhtsa has only required ford to recall the front springs to date. ford expects people to buy their cars, but they don't stand behind them (even when it is a known manufacturing defect). that is why many people are buying japanese cars. i, for one, will never buy ford again. *tr | |||
| 09/01/2000 | |||
| At highway speeds, vehicle sways and veers excessively in moderate crosswinds. *ak | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 08/13/2004 | 1 | ||
| Vehicle failed the pennsylvania state inspection. vehicle was taken to the dealership, and technician replaced the upper and lower ball joints on both sides. *ak | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT | |||
| 08/13/2004 | 1 | ||
| Vehicle failed the pennsylvania state inspection. vehicle was taken to the dealership, and technician replaced the upper and lower ball joints on both sides. *ak | |||
| SUSPENSION - FRONT - MACPHERSON STRUT | |||
| 02/13/2007 | 83000 | 1 | 01/23/2004 |
| Tl*- the contact owns a 2001 mercury sable and while driving on the highway at a speed of 65 mph the contact heard a rubbing noise coming from the vehicle, but didn't know exactly where it was coming from until he arrived home. the contact stated that he noticed the driver side rear spring was cracked and that the sharp end of the spring went into the tire. the contact took the vehicle into the local mechanic and the mechanic replaced both rear springs. the contact can provide springs if needed. the current and failure mileage were both 83,000.*ak the dealer informed customer that struts needed to be replaced as well and customer wants to reimbursed for out of pocket expense totaling $564.74. customer states car was fine until rear spring broke. update 4/25/07*tr | |||
| SUSPENSION - FRONT - SPRINGS - COIL SPRINGS | |||
| 06/16/2009 | 78100 | 1 | |
| Back in 2004 a safety recall (04s71) was issued for in certain 1999-2001taurus and sables. the issue was that the front coil springs could potentially fracture when operated in high corrosion areas where salt is used on the roadways during winter months. there is a potential for a fractured spring to move past the spring seat and contact a front tire. if a spring should fracture and come in contact with a tire, the tire may rupture resulting in a rapid air loss, which could increase the risk of a crash without warning. with that said, on june 16, 2009, this exact scenario happened to my back coil spring on my 2001 mercury sable. fortunately, a crash did not result in my case. however, i believe the same protective spring shields that were placed on the front tires to prevent this from happening should also had been and still should be placed on the back to prevent this from happening to avoid a potential unsafe situation. *tr | |||
| 01/10/2009 | 120000 | ||
| Tl*the contact owns a 2001 mercury sable. the contact stated that the rear coil springs are splitting in half on his vehicle. the front coil springs may also be failing. the dealer stated that the vehicle was not included in a recall. the contact wants his vehicle repaired. the failure mileage was 120,000. | |||
| 04/13/2008 | 98500 | 2 | 04/01/2004 |
| Broken front and rear springs 2001 mercury sable. *tr | |||
| 12/01/2007 | 80063 | 3 | 11/30/2006 |
| Tl*the contact owns a 2001 mercury sable. the contact stated that both rear coil springs failed and were replaced. approximately four months later, the front driver side coil spring failed. there is a recall for the front coil springs, but the contact was unaware of the recall. the recall number was unknown. the current mileage was 87,000 and first failure mileage was 80,063. updated 05/05/08 *bf updated 05/05/08 *tr | |||
| 03/08/2008 | 49500 | 2 | 04/12/2003 |
| Tl*the contact owns a 2001 mercury sable. while rotating the tires, the mechanic noticed that the front and rear suspension coil springs failed on the vehicle. the dealer replaced the front and rear coil springs and the tires remained unaffected. there were no warning signs prior to the failures. the contact can provide invoices. the approximate failure mileage was 49,500 and current mileage was 55,000. | |||
| 02/24/2008 | 70000 | 2 | 05/01/2004 |
| Have a 2001 mercury sable ls premium with about 70,000 miles today after backing from the garage, i found a broken piece of coil spring about 6 inches long, laying of garage floor. one end showed a new break, the other end showed a ragged, rusted break showing the spring had also broken at least once before this date. this broken spring was laying towards the rear of the car about where the rear suspension is. i see there is a recall for front springs breaking but none for rear springs, although i have found numerous complaints about the rear springs breaking too, because of salt damage. mycarstats.com shows at least 127 complaints on 2001 sable rear spring breakage, that also cause instant tire deflation. i have been a ford customer since 1955 and i think they are wrong to not cover this faulty rear spring problem as they do with the faulty front springs- i can't help that salt is used on roads, and it is their responsibility to make something as heavy and (should be) as strong as a spring should be, in a reliable manner. this just might end my relationship with ford products although they have always been reliable for me in the past-jd myers. *tr | |||
| 02/09/2008 | 68000 | 1 | 09/10/2001 |
| My 2001 mercury sable rear coil spring broke as my wife was backing out of the garage and a piece of the coil spring fell to the floor. if she were out on the highway, she could have lost control of the vehicle. the dealer said mercury will replace the front coil springs free of charge, since they admitted to a problem with the quality of the springs. but the rear coil springs, even though this is a common problem on this model, they will not stand behind. this car only has 68,000 miles on it. i have owned many cars and put well over 100,000 miles on them and never have had a coil spring break. ford and mercury know they have a problem and will not help the consumer. how many traffic accidents and deaths does it take for action to be taken? what can you do for the owners of these vehicles? *tr | |||
| 01/18/2008 | 1 | ||
| My front spring on mercury sable 2001 gs just broke. it tore my front tire and now the car is not in driving condition. i put the spare tire and it tore it apart as well. *tr | |||
| 04/23/2007 | 50264 | 2 | 04/20/2002 |
| Turning left had extremely loud noise due to fractured right front and left rear coil springs, replaced 4 coil assemblies. *ak | |||
| 10/15/2005 | 65000 | 1 | 10/04/2000 |
| Front coil sring failed and damaged tire as well. i had this happen to the backof the car anf ford covered it. it happened to the back and ford will not cover it. it cost over $1000.00 to repair. car is a 2001 mercury sable. *ak | |||
| 01/24/2007 | 101170 | 1 | 07/09/2001 |
| Tl* - the contact owns a 2001 mercury sable sedan . the contact received safety recall notice, #number 04v332000. the contacts safety repair was being performed. however ,the special service support center has denied repair to associated damaged caused by the fractured coil spring. there was damage to the front tires. the driver side tire has a groove and the front passenger side tire has a puncture. the contact would like to have the tires replaced under the safety recall.*ak | |||
| 04/29/2006 | 82656 | 3 | 10/19/2001 |
| Dt*: the contact stated while the vehicle was parked in the driveway a portion of the rear spring on the driver's side fractured and fell off. the dealer has been contacted. also, contacted ford motor company, and they were not interested in taking care of the problem since there was no recall on the rear springs. front spring fractured and broke on 07/08/2004 at 54101 miles. both front springs were replaced. a recall was issued for them in august 2004. springs were replaced again on 03/02/2005 as per the recall. the consumer was reimbursed by ford motor company for the cost to replace front springs on 07/08/2004. updated 06/07/2006. *ak *ts | |||
| 02/13/2006 | 74635 | 1 | |
| 2001 mercury sable ls tire blew out. the front coil spring and strut assembly fractured, piercing the tire. this caused the tire inside wall to shred. *ts the vehicle was taken to an independent repair shop for repairs. the consumer later found out that the front coil spring had been recalled. the consumer contacted the manufacturer who advised her to contact the local dealer and submit the invoice for reimbursement. the invoice was taken to the local dealer but they refused to accept it because the repair were not made by them or at another ford dealer. *nm | |||
| 03/30/2006 | 1 | 06/30/2003 | |
| Took my car to a repair shop for noise coming from right rear, thought maybe the brakes. repair shop showed me broken spring and strut had cut groove in right rear tire. i bought car used in 2003 with only 16,000 miles on it. i t now has 33,000 miles on it. i am a 52 year old woman that is the sole person driving this car. i haven't driven this car more than 17,000 in almost three years. this kind of problem should not be on this car. the repair shop told me that this repair is common on this particular car! i think this part is has been defective since manufactured. can i get any reimbursement for this repair? it is costing me over $900!! *nm | |||
| 08/08/2004 | 54000 | 1 | 04/22/2003 |
| Dt: the contact received program 04m04 notification in august 2004 regarding the front springs. he called the number listed on the letter. the recorded message stated that if the front springs fracture they could puncture a tire which could lead to an accident . the contact felt that ford motor company should replace both front springs at no cost to him before this happens. *ak updated 12/07/05. *jb | |||
| 03/01/2005 | 1 | ||
| Problems getting recall repair complete on 2001 mercury sable.*mr when the consumer arrived at the dealership for his appointment, he was told no vehicles would be fixed in the state of montana. *jb | |||
| 12/28/2004 | 4 | 01/10/2002 | |
| Recall campaign 04v332000 concerning front coil spring failure. consumer made several attempts to get the dealer to honor this manufacturer recall since mid december 2004, every time consumer called the dealer, he informed the consumer that no parts were available. *ak evoq returned, insufficent address. * tt *nm | |||
| 08/01/2004 | 1 | ||
| Nhtsa campaign 04v332000; ford issued a front coil springs recall. this vehicle was included in the recall, but the dealer did not have the parts available in order to repair.*ak | |||
| 08/10/2004 | 1 | ||
| Consumer received a recall letter for the front coil springs, and to date the manufacturer had not made contact to advise the consumer that the parts were in as the letter stated.*ak | |||
| 12/15/2004 | 1 | ||
| Nhtsa recall 04v332000; ford has issued a front coil springs recall. this vehicle was not included in the recall. the parts still were unavailable from the manufacturer. consumer has been waiting since september for the parts.*ak | |||
| 12/14/2004 | 1 | ||
| Consumer received recall 04v332000/ manufacturer's recall 04s17/04m04. contacted dealership, and was informed no parts were available for the front coil spring repairs. *ak | |||
| 10/01/2004 | 1 | ||
| Recall notice for defect in ford and lincoln mercury. *bf suspension:front:springs:coil springs recall id number : 04v332000. *tc | |||
| 01/01/1901 | 1 | ||
| The consumer received a recall for the vehicle's coil springs. the repairs can not be made until december 2004 because the parts are not available. *nm *nm | |||
| 08/01/2004 | 1 | ||
| Recall regarding front coil springs on 2001 mercury sable. *mr mercury/ford stated the part would not be available until december. *sc *jb | |||
| 08/10/2004 | 38000 | 1 | |
| Consumer received recall 04332000, however, recall repairs could not be done because parts will not be available for until december 2004.*ak | |||
| 04/09/2004 | 27600 | 1 | 01/01/2003 |
| While backing out of the driveway, the front driver side coil spring broke. as a result, the tire was punctured, almost tipping the vehicle over. *ak when it was discovered that the left front coil had broken, it sliced the tire across the top and caused the link on the sway bar to break. *sc *jb | |||
| 03/22/2004 | 1 | 11/01/2001 | |
| I had a coil spring on the front passengerside brake an cut my tire. if i was on a highway going sixty five i could have killed someone or my passengers .there is more to this story than this if you want to call me.now what i want is to get the word out to the other people that have this car a mercury sable 2001 to have it checked right away and maybe we can save some lives.when i picked my car up today from the ford dealer where it was being fixed he told me they had another call today the23 it happened to someone else. thank you mrs. c.vreeland. *ak | |||
| SUSPENSION - REAR | |||
| 08/09/2011 | 48836 | ||
| Tl- the contact owns a 2001 mercury. the contact noticed the rear coil springs were fractured. the dealer replaced the rear coil springs. the manufacturer was aware of the failure. the current and failure mileages were 48,836. bw | |||
| 01/10/2011 | 101000 | ||
| Tl- the contact owns a 2001 mercury sable. while driving approximately 20 mph the contact went over a bump in the road and heard a knocking noise coming from the rear of the vehicle. the vehicle was taken to the dealer where the technicians stated the rear coils springs were broken and needed to be replaced. the vehicle was repaired. the approximate failure mileage was 101,000. ds | |||
| 05/24/2011 | 45000 | ||
| Rear spring broken | |||
| 08/01/2009 | 57800 | 8 | |
| My 2001 mercury sable has now failed me over 8 times without warning. i would drive turn the car off then try to start it again and it would not start. it was completely dead. i called aaa had the car towed. i took it to the dealer and they charged me for everything. a battery, an alternator, wiring, the works then, the same thing happened. the last time my car was at the dealer for a week before i was told it needed a fuel pump. i have now decided to never buy another mercury after being a long time customer. i never received a notice of a recall and just now found out the rear springs which i replaced was also happening to other customers. they have not fixed my problem and the car is sitting because i'm to frighten to drive anywhere. it's sad. all the money spent could gone toward some other car where service people care of course, now the warranty is expired. the miles on my car is 58,000. *tr | |||
| 01/15/2008 | 98000 | 1 | |
| Real coil spring broke was in a accident not sure if the accident caused the real coil spring to brake replaced one on driver side, insurance paid to replace it,but could not afford to replace passenger side. have replaced the front coil spring. if the front one broke ford should be forced to replace the back one so there is no car accident or death from this as they could puncture the tire. how many complaints need to be done before they are responsible for this repair? *tr | |||
| 09/19/2009 | 89940 | 1 | |
| Daughter was driving her car from school at approximately 35 mph. left rear coil spring broke, puncturing tire. broken end of coil spring was high enough to allow using the doughnut spare to drive to service shop. local mechanic is replacing both rear coil springs. approximate cost for replacing tire and coil springs is $395.00. *tr | |||
| 08/14/2009 | 104233 | 1 | |
| Noticed that car was low in rear (both sides), brought car in for oil change, had mechanic check rear suspension, he found two broken rear coil springs. *tr | |||
| 07/18/2009 | 84000 | 1 | |
| I have 2001 mercury sable with 84,000 miles. both rear springs broke and have to have them replaced. *tr | |||
| 06/16/2009 | 78100 | 1 | |
| Back in 2004 a safety recall (04s71) was issued for in certain 1999-2001taurus and sables. the issue was that the front coil springs could potentially fracture when operated in high corrosion areas where salt is used on the roadways during winter months. there is a potential for a fractured spring to move past the spring seat and contact a front tire. if a spring should fracture and come in contact with a tire, the tire may rupture resulting in a rapid air loss, which could increase the risk of a crash without warning. with that said, on june 16, 2009, this exact scenario happened to my back coil spring on my 2001 mercury sable. fortunately, a crash did not result in my case. however, i believe the same protective spring shields that were placed on the front tires to prevent this from happening should also had been and still should be placed on the back to prevent this from happening to avoid a potential unsafe situation. *tr | |||
| 06/06/2009 | 117000 | 1 | |
| I took my daughters 2001 sable in for it's annual safety inspection and was advised by the mechanic that the passenger side rear coil spring was broken and needed to be replaced. he advised me that this was a common problem on these vehicles and he thought there was a recall. i called my local dealer and was advised that the recall only covered the front coil springs. i will be checking into the replacement of the front springs under the recall. since we purchased the vehicle used approx. 1 year ago it's possible the prior (original) owner had them replaced previously. i believe based on the number of complaints that the recall should be expanded to include the rear springs. since discovering this issue i have purchased replacement springs and struts at a cost of $330.00 and will be installing them asap. *tr | |||
| 04/18/2009 | 81228 | ||
| Tl*the contact owns a 2001 mercury sable. while driving approximately 71 mph, the contact heard a loud noise coming from the rear of the vehicle. she took her vehicle to a local dealer and they stated that the rear coil springs fractured and punctured the tire. the repair would cost $756.52. the manufacturer did not assist. the failure and current mileages were 81,228. | |||
| 04/30/2009 | 64000 | 1 | |
| Coil spring fractured due to corrosion. the fractured spring moved past the spring seat and made contact with the rear driver's side tire. the tire ruptured and nearly resulted in a crash. manufacturer recall specific to front coil springs only. *tr | |||
| 04/22/2009 | 45000 | 1 | |
| Rear springs broke ruining a brand new tire. replaced springs. *tr | |||
| 04/07/2009 | 51876 | 1 | |
| Both rear coil springs broke made car unstable coil springs were replaced by dealer on 4/07/09 and billed to me. *tr | |||
| 02/11/2009 | 30000 | ||
| Tl*the contact owns a 2001 mercury sable. while driving 55 mph, the contact felt the vehicle move sideways and nearly crashed into another vehicle. the vehicle was towed to an auto repair shop and the mechanic stated that the rear coil spring failed and punctured the tire. the contact is waiting for the parts to become available to have the vehicle repaired. the vin was unknown. the failure and current mileages were 30,000. | |||
| 12/08/2008 | 170000 | 1 | |
| Rear coil spring has broken and has the potential to puncture the tire. i caught it early enough that it didn't. *tr | |||
| 01/12/2009 | 59 | 1 | |
| Heard a loud bang a couple of weeks ago and did not find anything wrong and then heard a loud bang again on 1/12/2009 and took car in to find i had two broken coil springs in the rear. i am finding this to be a problem and why don't they make it a recall. *tr | |||
| 12/25/2008 | 79342 | 1 | |
| Drove 10 hours from louisville kentucky to carlisle pennsylvania. stopped at a holiday inn for the night. no problems noted with the car during the drive. when attempting to back up 2001 mercury sable in hotel parking lot, a grinding noise was heard coming from the right rear side of the vehicle. tire was removed by aaa and the right rear suspension spring coil was found to be failed with a portion missing. the remaining end of the coil had embedded itself into the inner wall of the right rear tire creating a gouge. the tire did not rupture. the car was towed to l.b. smith ford lincoln mercury located at 1100 market st. lemoyne, pa 17043 (717) 697-2273 by aaa. the right rear coil spring was found to be broken. one (1) part no. 4f1z*5560 was removed and replaced. one ast*52* shock absorber assembly was removed and replaced. one rear tire was removed and replaced with a 9007*1004552* p215/60r6 tire. the tire was mounted and balanced. all four wheels were aligned. total charge for the repair by the dealership was $504.47. *tr | |||
| 12/10/2008 | 80500 | 1 | |
| The rear springs on my 2001 mercury sable have both fractured. the car is in the shop right now being repaired and no one in the shop can believe that both of the springs have fractured. they are amazed!! this is a very big job to fix and is very dangerous. the repair tech could not believe that the car was even drivable. i would like ford motor company to contact me with a response. i see on the internet that many 2000-2001 sables are effected by this problem and yet ford did nothing, allowing people to drive unsafe cars. this should have been recalled and corrected. if i do not hear back, this will be my very last ford car. i would like a reply from ford motor co. i am just glad no one was hurt. thank god!! please see : ea06002 and pe05-054. *tr | |||
| 09/01/2008 | 75000 | 1 | |
| Rear coil springs on 2001 mercury sable were both broken and positioned such that the spring was about to puncture the tire. *tr | |||
| 06/29/2008 | 111788 | 1 | |
| While backing car from lawn onto driveway (not a significant incline), i heard a loud noise. later when i drove the car i heard a continuous noise from the rear (thought something broke in the brake assembly but discovered spring rubbing on tire). the repair shop inspected and found a broken rear spring. they replaced both springs (unclear if 1 or both were broken). *tr | |||
| 01/01/2006 | 50000 | 1 | |
| Noticed a few years ago a rattle in the rear passenger side, thought it might be a sheet metal brace inside a covered panel or something like that. my son made an observation this year of how low the rear of the car was. took it in for service and found that both rear coil springs were destroyed, one having ground a groove on the inner sidewall down to the cord. total cost of repair - $1395.14, $243.90 of which was for replacing 2 good tires damaged by the springs. incident date is just an educated guess, as the failure was not readily noticed by me. repair was done 7-12-08. this is an obvious defect that has not been addressed yet. ford should be made to reimburse those owners who have had to pay for repairs. i have owned many ford products over the years and have never had an issue like this occur. a catastrophic tire failure at highway speed could have caused injury or even death that could have been avoided had this issue been properly dealt with. *tr | |||
| 01/01/2008 | 90000 | 1 | |
| Broken rear springs (both sides), only consequence so far is sagging rear end and cost to replace rear springs replaced, consider it lucky no other damage was done. *tr | |||
| 10/01/2007 | 96000 | 1 | |
| Both rear springs on my car are broken. one of the front springs also broke (and has been repaired) and my mechanic has told me the other is about to go. i have found out that ford recalled the front springs due to a substandard material used in construction, which is prone to road salt corrosion. since i live in the northeast, road salt is a common occurrence during the winter months. the rear springs are made of the same material and are also corroding. it'll cost me around $1,600 to compensate for a design flaw that ford is washing it's hands of (at 100,000 miles, my front springs aren't even covered under the recall, even though the problem was there from day-1). one would think ford would do the right thing and replace the defective rear springs as well. i guess the number of potential deaths caused by a rear blow-out is below their threshold, so they'll take their chances in court. this is why we need nhtsa oversite. however, nhtsa has only required ford to recall the front springs to date. ford expects people to buy their cars, but they don't stand behind them (even when it is a known manufacturing defect). that is why many people are buying japanese cars. i, for one, will never buy ford again. *tr | |||
| 08/02/2008 | 89130 | 1 | |
| I had been hearing a rubbing sound coming from rear of car for a few days and after experiencing a flat tire on the same side, further inspection revealed that the rear coil springs were broken. driver side rear spring (sharp edge)was scraping the inside of the tire, which caused the flat tire. both rear springs and struts plus new tires were replaced costing $1,200.00. *tr | |||
| 12/17/2005 | 80408 | 1 | |
| Discovered a rubbing sound coming from rear of car and further inspection reviled that the rear coils springs were broken. right rear spring (sharp edge)was scraping the inside of the tire, but not enough to puncture. both rear springs, struts and stabilizers links were replaced costing $1023.00 i still have the old broken springs. *tr | |||
| 07/20/2008 | 140000 | 1 | |
| Right rear coil spring broke and caused tire to blow out. *tr | |||
| 07/20/2008 | 90381 | 1 | |
| Rear coil spring broke , possible rear tire puncture. *tr | |||
| 07/30/2008 | 62896 | 1 | |
| July 30th 2008, i took my car in for routine maintenance of oil change, tire rotation, etc. repair shop discovered the left and right rear coil springs were broken. broken in such a way that they were surprised that the jagged end of the coil springs was not rubbing into my tire. i have no ideal when this might have happened, there was no indication that they had failed. although the casing around the coil spring easily tore by hand and the broken part of the coil spring is rusted. it scares me to think of how long i might have been driving around with my car on the edge like this. my car has 62,896 miles on it, but exactly when these coil springs failed is unknown. they want upwards of $800.00 to replace coil spring and struts. $500.00 just for coil springs. i had no choice other than to get coil springs replaced. it seemed odd to me that both sides would fail and both side are broken in pretty much the same place. so i gave myself july 31, 2008 for researching the rear coil springs on my 2001 mercury sable, hence my complaint to nhtsa. on aug 1, 2008 i will take my car back to repair shop for repair. i will keep my old coil springs in the hope that someone finally realizes that this is a issue that needs to be addressed in the manner of a recall. i have read some of the other complaints and failure of these rear coil springs can come at any time with or without the owners knowledge. please don't wait until something more fatal happens before ford and nhtsa acknowledges that there is a serious problem with these rear coil springs. *tr | |||
| 07/24/2008 | 121000 | 1 | |
| Flat tire due to broken coil spring scrapping away tire sidewall rubber and eventually puncturing the tire. *tr | |||
| 06/09/2008 | 80000 | 1 | |
| Rear springs broke on my 2001 sable. cost me several hundred dollars to replace. this is wrong -- ford has know this was an ongoing problem for a long time on specific years. *tr | |||
| 06/07/2008 | 22621 | 1 | |
| Rear coil spring broke. *tr | |||
| 05/30/2008 | 77000 | 1 | |
| Left rear tire blew out while driving on highway. service station replaced tire. during test drive, new tire was damaged to almost blow out. replaced tire again and discovered broken rear spring. replaced both rear springs and struts, in addition to the 2nd new tire. (also had rear brakes replaced one month earlier. the original issue was that the car shook. altogether, i spent $2,400. on springs, struts, tires, and brakes.) *tr | |||
| 05/19/2008 | 1 | ||
| Just found out i have two broken rear springs on my 2001 mercury sable. researched this and discovered this is not uncommon due to poor design by ford. a prior recall covered the front springs, but not the rear. not fair to consumer, springs should not break from normal driving. i have had this vehicle for almost 7 years, only 65,000 miles. this could cause accidents, if it hasn't already. ford should issue recall to fix this like they did on the front springs. *tr | |||
| 03/10/2008 | 77000 | 1 | |
| I went in to the local dealer to have a coolant leak checked and was told that my rear springs, struts and brakes were all bad, the springs were broken and were hazardous to drive with. total cost of these repairs is well over $1,500. i asked about the recall on the springs and was told it was only for the front of the vehicle. the recall should include the rear also because the same springs were used in the rear as in the front. i should not have to pay to have all these things repaired because of faulty springs. i was also told the other items, struts and brakes were likely cause from the bad springs. ford needs to be accountable, many other people have had this problem. *tr | |||
| 06/25/2007 | 62661 | 2 | 07/18/2001 |
| Rear of my 2001 mercury sable had been sagging for some time, to the point i was afraid that the top of the wheel well would hit the top of the tire, (on several occasions the rear end did bottom out on slightly steep inclines). i finally took it to a mechanic, who said that both rear springs had failed (broke), and from the rust accumulated on the brake areas, it had been broken for sometime. i called the local ford dealer in quincy who said that this wasn't an issue. i had another mechanic, (my brother due to the high cost), replace the rear springs and shocks. i know that there has been a recall on the front springs (road salt corrosion), but i would be curious to find out how many other sables/taurus's have had the same problem. *tr | |||
| 05/24/2005 | 16154 | 1 | 09/11/2001 |
| Separation of rear coil part of rear suspension system strut assembly. this vehilce had a recall for the sheild to prevent this situation on the front suspension. now i have the rear give way. vehicle only has 16,000 miles on it as well. | |||
| SUSPENSION - REAR - SPRINGS | |||
| 04/13/2008 | 98500 | 2 | 04/01/2004 |
| Broken front and rear springs 2001 mercury sable. *tr | |||
| 04/04/2008 | 88000 | 1 | 11/04/2004 |
| A loud bang from the rear of my 2001 mercury sable. i removed one of the rear tires and found that the rear spring had broke on the drivers side. it had a sharp edge on it that could puncture the rear tire. the front springs had a recall done on them. why are the rear springs not covered under this recall? *tr | |||
| 02/24/2008 | 70000 | 2 | 05/01/2004 |
| Have a 2001 mercury sable ls premium with about 70,000 miles today after backing from the garage, i found a broken piece of coil spring about 6 inches long, laying of garage floor. one end showed a new break, the other end showed a ragged, rusted break showing the spring had also broken at least once before this date. this broken spring was laying towards the rear of the car about where the rear suspension is. i see there is a recall for front springs breaking but none for rear springs, although i have found numerous complaints about the rear springs breaking too, because of salt damage. mycarstats.com shows at least 127 complaints on 2001 sable rear spring breakage, that also cause instant tire deflation. i have been a ford customer since 1955 and i think they are wrong to not cover this faulty rear spring problem as they do with the faulty front springs- i can't help that salt is used on roads, and it is their responsibility to make something as heavy and (should be) as strong as a spring should be, in a reliable manner. this just might end my relationship with ford products although they have always been reliable for me in the past-jd myers. *tr | |||
| 01/28/2008 | 72370 | 1 | 11/17/2001 |
| Had to replace right rear coil spring, which broke and was scraping the tire, which was a very hazardous condition. the front coil springs were replaced in a ford recall about 3 years ago, the left rear coil spring also broke in 2005 and i had to have it repaired privately as there was and still is no recall for the rear springs. (filed a dot complaint at that time also -- 3/9/05). *tr | |||
| 01/05/2008 | 86000 | 1 | 09/10/2001 |
| Tl*the contact owns a 2001 mercury sable. the contact took the vehicle to have maintenance work performed, and learned that the rear springs on both sides of the vehicle failed. the cost to replace the struts and springs would be approximately $600. the current and failure mileages were 86,000. updated 02-14-08. *kb | |||
| 12/10/2007 | 98000 | 1 | 07/10/2007 |
| Left rear spring broke while sitting in parking lot. when driven next the rear tire was shredded! vehicle had to be towed. *tr | |||
| 08/25/2007 | 62417 | 1 | 07/12/2002 |
| Broken rear spring, causing tire damage. (front springs replaced by ford 2 months ago free under replacement program, dealer tells me that the ford replacement program does not apply to rear springs). *tr | |||
| 06/26/2007 | 2 | ||
| 2001 mercury sable taken in for tire rotation and balance. when the rear tires were removed, mechanic noticed that both coil springs were broken at base. he said i was lucky in that the breaks were to the center of the car and not towards the tire side, which would have blown the tire. the left rear tire would not balance, it wobbled, resulting in purchasing a new tire. cost to repair, $550.00. i am no metallurgist, but looking at the breaks i'd say that it looks like poor heat treatment of the metal coil that caused the breaks. searching the internet revealed numerous complaints regarding 2001 taurus for same coil breaking problem (same body as sable). why is there no recall by ford to rectify this problem?. because in this country there has to be serious injury or death before any one reacts. how pathetic is that!. | |||
| 05/07/2007 | 85456 | 2 | 08/31/2001 |
| We own a 2001 mercury sable which was recalled previously due to problems with the front springs breaking on certain vehicles. guards were placed on the front springs to avoid tire punctures.*ak in may 2007 my wife travelled about 200 miles with passengers. upon returning, one of the front springs fell apart in our yard. after the dealer inspected the vehicle, both front springs were broken, along with one of the rear springs. she was driving on highways with three broken springs! the rear springs seem similar in design to the front, if not identical. they have never been subject to a recall and the bill for replacement of both the rear springs was $632.30. the dealer refused to help. after speaking to the service manager at the dealer, she suggested pursuing this, claiming they have repaired lots of rear springs on these vehicles. she seemed to imply they have been a problem as well as the front units, although they have never been recalled and therefore not covered by ford. travelling 65 mph on three broken springs is an accident waiting to happen. ford should be recalling these vehicles before someone gets killed. | |||
| 05/25/2007 | 57552 | 2 | 07/10/2002 |
| Ford motor company recall for front springs on 2001 mercury sables but not rear springs my vehicle has just over 60,000 miles and i had to replace both rear springs due to braking how is the rear springs any less of a danger then the front springs | |||
| 01/03/2007 | 110100 | 1 | |
| Rear spring broke on 2001 mercury sable-4 dr. sedan. car sat in unheated garage for 1 week while on vacation. temperature in garage approx. 30 degrees. when vehicle used first time after vacation on jan. 3, 2007, while backing out of garage, heard loud noise of something breaking or possibly being run over. stopped vehicle to check for anything behind or under vehicle. found nothing. continued to drive vehicle to work, approx. 25 miles without further incident. noticed upon return home that evening that vehicle was setting low at rear of vehicle. i did not take to a dealership until april 2, 2007. used another vehicle for transportation. wife used this vehicle only as needed until the dealership visit this morning. was informed of the broken rear spring. *jb | |||
| 01/27/2007 | 48867 | 1 | 10/22/2001 |
| Rear coil spring fracture / passenger side- 2001 mercury sable - resulting in minor additional damage to tire. | |||
| 11/22/2006 | 101000 | 1 | 09/20/2001 |
| 2001 mercury sable - right rear spring broke. *nm | |||
| 10/26/2006 | 49435 | 1 | 04/28/2006 |
| 2001 mercury sable ls right rear spring broke while operating the vehicle. a piece of the spring protruded and gouged the inside sidewall of the right rear tire down to the tires metal core. the car was being operated at highway speeds in heavy traffic immediately following the incident. tire fail is imminent. had this occurred while the vehicle was being operated loss of control and a collision would be very likely. *nm | |||
| 10/13/2006 | 115000 | 1 | 09/16/2004 |
| Rear left coil spring reported broken by my ford dealer on my 2001 mercury sable. spring will be replaced. *nm | |||
| 08/18/2006 | 56000 | 1 | 09/01/2001 |
| Dt*: the contact stated the rear coil springs fractured. an independent mechanic determined the rear coil springs fractured during a routine tire check to have the tires rotated. there were no problems with the vehicle prior to the tire rotation. updated 09/21/06. *jb | |||
| 07/02/2006 | 125000 | 1 | 06/15/2003 |
| Driver side rear coil spring broke and grooved tire. strut,tire, spring and alignment are required for repair. *jb | |||
| 06/04/2006 | 63362 | 1 | 01/29/2001 |
| Dt*: the contact stated there was a rumbling noise coming from the rear suspension at various speeds. upon inspection the dealership determined the rear springs fractured causing both rear tires to tear. updated 6/23/2006 - *nm | |||
| 05/30/2006 | 33000 | 2 | 09/08/2005 |
| 2001 sable rear coil spring corroded and broke. the broken spring punctured the tire causing a blowout. our dealer informed us that both springs needed to be replaced. additionally we were informed that there was a recall on the front springs o4s17. however the recall is not to replace the springs, they will be installing special shields on the front springs so that if a spring does fail it will not cause the tire to blow out. this to me is unacceptable! how can you allow the ford to produce and sell faulty and unsafe automobiles without demanding that they fix the problem and not apply a band-aid? | |||
| 12/30/2005 | 59777 | 2 | 09/28/2001 |
| While eating breakfast, my wife heard a metal popping sound outside near our 2001 mercury sable. when she went out to investigate, she found a piece of the rear right coil spring. this happened minutes before she was to leave with our children. i contacted ford and the dealer and was left to pay for the towing and repairs $80 & $303.99 for a total of $383.99. this is the second time this has happened. the first being a front coil spring and tire which was blown out then subsequently replaced by ford on a recall. i find it disturbing that the springs with the same faulty metal were allowed to remain on the rear suspension and not replaced. twice my family has averted disaster connected with these coil springs. when is ford going to do the right thing and replace all these faulty springs? maybe after enough people are injured or die! *jb | |||
| 11/17/2005 | 1 | 09/09/2001 | |
| The rear coil spring of the 2001 sable is fractured. although no damage is yet done, i am concerned the same type of contact with a tire can happen as with the front springs. ford does no, but should have a recall and program like the front coil spring. *jb | |||
| 06/20/2004 | 40669 | 1 | 11/30/2000 |
| I had new tires put on my 2001 mercury sable. i wanted an alignment done also. the tire dealer called me and told me the tires were put on but they could not do an alignment because i had a rear coil spring that was broke. i didn't even realize it. the original manufacturers warranty was past but i purchased an extended warranty. the dealer replaced the rear coil spring but i did have to pay a deductible. *jb | |||
| 05/20/2005 | 41000 | 1 | |
| Hi i am writing to file a complaint about the 2001 mercury sable i currently own. the coil spring on my vehicle broke causing my tire to wear out. when i took it to be fixed the mechanic who fixed it said my tire could have blown out at anytime. it could have caused an accident. i read in my local paper that other people have had this problem and ford is looking into recalling this car. i strongly recommend it be recalled for the safety of others. it also was a very expensive to have replaced it cost me over $400. for the repair and new tire. please look into this matter. thank you. cindy barr. *jb | |||
| 08/20/2005 | 1 | 02/28/2001 | |
| I have a 2001 mercury sable and i got a flat tire when the left rear coil spring broke and cut into the inside wall of my tire. in fact, i got two flats because the tire repair company did not see the problem the first time. the mercury dealer repaired the spring at my expense and i also paid for a new tire at the tire repair store. *jb | |||
| 01/01/1901 | 35300 | 1 | |
| 2001 mercury sable left rear coil spring had broke and cut the tire.*mr *jb | |||
| 07/21/2005 | 80000 | 1 | 03/01/2004 |
| Dt: the consumer stated that the two rear springs broke while driving. the vehicle was a 2001 mercury sable. the consumer received a recall on the front springs, but not on the rear springs. while driving the consumer heard a grinding noise and took the car to a goodyear dealer to have brakes checked. the mechanic found that the springs were broken. the consumer had no idea when the springs broke. the car was not driven that much. the consumer talked to the dealership, and they said that the car was not under warranty and it was the consumer's tough luck. ford said the same thing about the warranty. ford was not willing to help the consumer with the expenses for the repairs. the repair work was done with no help from ford. *ak *sc | |||
| 06/25/2005 | 65000 | 1 | 05/10/2003 |
| My daughter was driving the car ( mercury sable ls ) on saturday night when she experienced a high speed ( 55 mph ) right rear tire blow out. the inside wheel well of the tire was peeled off. these are brand new michlen p225-60r16 tires with approx. 10,000 miles of usage. someone helped her change the tire. after i purchased a new tire and went to change the spare tire i saw that the right rear spring had come off the shoulder of the strut. this vehicle is on recall for the front springs which could cause a front tire blow out but ford motor company said that they were not aware of any problems with the rear springs. the car goes in the shop on thursday 6-30-2005 for the front spring recall and i'm going to let them look at the failure on the right rear spring. if i don't get satisfaction from them i will repalce the spring and strut at a cost for materials of approx. $300.00.. | |||
| 04/28/2005 | 43500 | 1 | 01/19/2002 |
| No specific event lead to failure. rear spring broke causing spring to rub inside side wall of tire. dealer is replacing both rear springs. part would be at dealer: t.e. clarke ford hudson ohio | |||
| 01/02/2005 | 81000 | 1 | 05/10/2003 |
| After getting into the vehicle consumer heard a loud noise. consumer got out of vehicle and made an inspection. nothing could be found. consumer got back into the vehicle shift it into reverse, and vehicle made a loud scrapping noise. vehicle was taken to a repair shop, and mechanic determined that the right rear spring fractured and punched the tire.*ak | |||
| SUSPENSION - REAR - SPRINGS - COIL SPRINGS | |||
| 10/04/2010 | 1 | ||
| 2001 mercury sable. consumer writes regarding mercury rear coils springs. *tgw the consumer stated neither his mechanic or the local dealership could explain why the rear coils rusted through completely. the mechanic found a recall, but it was only for the front coil springs. *jb | |||
| 01/10/2009 | 120000 | ||
| Tl*the contact owns a 2001 mercury sable. the contact stated that the rear coil springs are splitting in half on his vehicle. the front coil springs may also be failing. the dealer stated that the vehicle was not included in a recall. the contact wants his vehicle repaired. the failure mileage was 120,000. | |||
| 02/09/2009 | 80000 | 1 | |
| Tl*the contact owns a 2001 mercury sable. while driving 30 mph, a rubbing sound was heard in the rear of the vehicle. the vehicle was taken to a maintenance shop and the contact was informed that the rear springs failed. after inspecting the front springs, it was discovered that the front springs were chipped. the dealer referenced nhtsa campaign id number 04v332000 (suspension:front:springs:coil springs), but there was no recall for the rear springs. the current and failure mileages were approximately 80,000. updated 03-27-09 *bf | |||
| 12/08/2008 | 170000 | 1 | |
| Rear coil spring has broken and has the potential to puncture the tire. i caught it early enough that it didn't. *tr | |||
| 12/02/2008 | 86000 | 1 | |
| Tl*the contact owns a 2001 mercury sable. the contact stated that the rear coil springs failed and punctured the tires. he will take the vehicle to be repaired on december 4, 2008. the contact feels that this is a safety issue because the tires could have blown out and caused a crash. the current and failure mileages were 86,000. updated 01/14/09. *lj updated 01/21/09.*jb | |||
| 12/01/2007 | 80063 | 3 | 11/30/2006 |
| Tl*the contact owns a 2001 mercury sable. the contact stated that both rear coil springs failed and were replaced. approximately four months later, the front driver side coil spring failed. there is a recall for the front coil springs, but the contact was unaware of the recall. the recall number was unknown. the current mileage was 87,000 and first failure mileage was 80,063. updated 05/05/08 *bf updated 05/05/08 *tr | |||
| 03/08/2008 | 49500 | 2 | 04/12/2003 |
| Tl*the contact owns a 2001 mercury sable. while rotating the tires, the mechanic noticed that the front and rear suspension coil springs failed on the vehicle. the dealer replaced the front and rear coil springs and the tires remained unaffected. there were no warning signs prior to the failures. the contact can provide invoices. the approximate failure mileage was 49,500 and current mileage was 55,000. | |||
| 11/15/2007 | 84000 | 1 | 11/21/2001 |
| During a routine servicing in nov. 2007 a rear coil spring was noted to be broken, which i had replaced. subsequently in february 2008 a similar incident was reported to me, however it was a front coil spring which was replaced under a recall (nhtsa action #peo4044). i then investigated to see if a recall existed for the rear spring and found that under ea06002 although their were 162 incidents reported the only action is continued monitoring. i believe with this many incidents ford should have been required to issue a recall and return the cost of repair to the owners. *tr | |||
| 04/01/2008 | 39600 | 1 | 07/03/2001 |
| Tl*the contact owns a 2001 mercury sable. while driving 50 mph, the contact heard a grinding noise coming from the rear of the vehicle. the vehicle was taken to an automotive shop and it was discovered that the coil springs in both rear tires failed. the dealer stated that there was no recall for the rear coil springs. the powertrain was unknown. the current and failure mileages were 39,600. | |||
| 01/15/2008 | 62000 | 1 | 06/15/2001 |
| Three springs are broken on my 2001 mercury sable - one front and two back. the dealership told me they would replace the one broken front spring and nothing more. i have since read that they are responsible to replace both front but not the rear. it seems apparent that there is a general problem with the springs whether front or back and ford/mercury should be responsible enough to admit and fix the problem. i am told they will do nothing about the rear springs even though this issue (front & rear springs) seems to effect many people by stuff i have read on the internet. ford/mercury needs to step up to the plate and fix this problem. *tr | |||
| 03/11/2008 | 56425 | 1 | 03/10/2004 |
| Tl*the contact owns a 2001 mercury sable. the contact stated that her vehicle was repaired under the recall for the suspension:front:springs:coil springs. currently, she is experiencing issues with the rear coil spring and believes a recall should be available. the contact has to pay for the repair. the recall number was unknown. the current and failure mileages were 56,425. | |||
| 03/18/2008 | 43000 | 1 | 07/01/2001 |
| Tl*the contact owns a 2001 mercury sable. the contact found a piece of coil spring on the floor of his garage. he took his vehicle to the dealer for inspection and was informed that both rear springs failed. the edge of the passenger side spring was touching the tire. both coil springs were replaced because the recalls were for the front coil springs, not the rear. the contact believes that the rear springs should be recalled as well. the recall number was unknown. the failure and current mileages were 43,000. updated 4/7/08 *cn updated 04/07/08 *tr | |||
| 02/20/2008 | 74000 | 1 | |
| Rear coil spring broke in multiple locations causing severe tire rub. if not caught immediately tire would have been punctured. *tr | |||
| 03/12/2001 | 85600 | 1 | 03/12/2001 |
| I have a 2001 mercury sable and while driving down the road today the rear coil broke and went through the inside of my tire. *tr | |||
| 03/10/2008 | 77000 | 1 | |
| I went in to the local dealer to have a coolant leak checked and was told that my rear springs, struts and brakes were all bad, the springs were broken and were hazardous to drive with. total cost of these repairs is well over $1,500. i asked about the recall on the springs and was told it was only for the front of the vehicle. the recall should include the rear also because the same springs were used in the rear as in the front. i should not have to pay to have all these things repaired because of faulty springs. i was also told the other items, struts and brakes were likely cause from the bad springs. ford needs to be accountable, many other people have had this problem. *tr | |||
| 01/26/2008 | 28000 | 1 | 10/03/2006 |
| Tl*the contact owns a 2001 mercury sable. while driving 30 mph, the contact heard a loud noise. he pulled into a gas station, heard a loud pop, and noticed that the rear driver side tire was losing air. while replacing the tire with the spare, the contact noticed loose wires. the vehicle was towed to the dealer and they confirmed that the rear driver side coil spring failed and punctured the tire. the contact was urged to file a complaint with the manufacturer because the failure could become a recall. the transmission type was unknown. the current and failure mileages were 28,000. | |||
| 02/09/2008 | 68000 | 1 | 09/10/2001 |
| My 2001 mercury sable rear coil spring broke as my wife was backing out of the garage and a piece of the coil spring fell to the floor. if she were out on the highway, she could have lost control of the vehicle. the dealer said mercury will replace the front coil springs free of charge, since they admitted to a problem with the quality of the springs. but the rear coil springs, even though this is a common problem on this model, they will not stand behind. this car only has 68,000 miles on it. i have owned many cars and put well over 100,000 miles on them and never have had a coil spring break. ford and mercury know they have a problem and will not help the consumer. how many traffic accidents and deaths does it take for action to be taken? what can you do for the owners of these vehicles? *tr | |||
| 06/25/2007 | 62661 | 2 | 07/18/2001 |
| Rear of my 2001 mercury sable had been sagging for some time, to the point i was afraid that the top of the wheel well would hit the top of the tire, (on several occasions the rear end did bottom out on slightly steep inclines). i finally took it to a mechanic, who said that both rear springs had failed (broke), and from the rust accumulated on the brake areas, it had been broken for sometime. i called the local ford dealer in quincy who said that this wasn't an issue. i had another mechanic, (my brother due to the high cost), replace the rear springs and shocks. i know that there has been a recall on the front springs (road salt corrosion), but i would be curious to find out how many other sables/taurus's have had the same problem. *tr | |||
| 02/01/2008 | 2 | 01/27/2001 | |
| The rear coil springs in my 2001 mercury sable have failed. this is a wide spread problem with these cars and well known. it is not a question if your sable/taurus springs will fail but when they will fail. you should head out of were ever it is and get ford to do something about this. *tr | |||
| 08/13/2007 | 90000 | 1 | 12/20/2002 |
| Passenger side; rear spring and strut of 2001 mercury sable failed causing an abrupt stop and minor loss of control. vehicle was taken to repair shop where both rear springs and struts had to be replaced. passenger side rear strut was bent. repair cost over $700. was told front springs under recall but not rear. *tr | |||
| 04/14/2006 | 58000 | 2 | 10/01/2001 |
| Tl*the contact owns a 2001 mercury sable. the rear springs continue to fail. the failure has occurred twice and punctured the tires on both occasions. the contact paid $237 for both repairs. the dealer and manufacturer have not offered any assistance. ford motor company took a complaint on his behalf (claim number 1529113467). he stated that there was a recall (nhtsa campaign id number 04v332000) for the front springs, but not for the rear coil springs. the failure mileage was 58,000 and current mileage was 75,000. updated 01/02/08 *bf updated *jb | |||
| 12/05/2007 | 80000 | 2 | 12/07/2005 |
| I sent car in for inspection. i got a phone call from the shop and was told both rear strut assembly and springs were broke. i understand there have many complaints about this problem. why is nothing being done and where am i going to come up with $650.00 to get the repair done. *tr | |||
| 09/06/2007 | 56640 | 1 | 07/18/2001 |
| On sep 6, 2007, my 2001 mercury sable at 56,640 miles was determined to have broken rear springs. my local ford dealer replaced rear springs, struts, sway bar links, and upper strut mounts. this seems similar to problems that you have previously investigated. *tr | |||
| 01/01/1901 | 1 | ||
| 2001 ford sable gs with broken rear coil springs customer states that this is a design defect**nar**cc the consumer stated while getting a routine oil change it was discovered both rear springs were broken and the springs and struts had to be replaced. the consumer stated he would like an investigation to be done and reimbursed for out of pocket expenses for the defect. *tr | |||
| 08/07/2007 | 72000 | 1 | |
| Have a 2001 sable that the left rear coil spring busted. cost is over $900 to replace. saw on many forms that other sable owners are having same issue. mercury replaced front coils, but not back......why not? *tr | |||
| 05/27/2001 | 96000 | 1 | |
| Got in my '01 sable and heard a loud bang. couldn't find the problem so drove home. some days later i had the brakes repaired and the mechanic found a broken coil spring, driver's side rear. i haven't figured out why ford put shields on the front and not the back. actually, i can't figure out why ford doesn't replace these at n/c. i hate paying for other's mistakes like we're beta testers. i also had to replace both rear springs on my aerostar after they broke. you'd think the ford engineers learned... unfortunately, i also own an '01 taurus. *tr | |||
| 06/04/2007 | 85000 | 1 | 06/04/2007 |
| Tl*the contact owns a 2001 mercury sable. the contact noticed that the vehicle was lower to the ground on the driver side than on the passenger side. prior to purchasing the vehicle and during the vehicle inspection, the dealer stated that the rear coil spring on the driver side needed to be replaced. the coil spring was replaced. the front coil springs were a part of recall # 04v332000 (suspension:front:springs:coil springs). the contact was advised that since the front coil springs have after market parts, he would be required to pay $250 for the repair. the current mileage is 86,000 and failure mileage was 85,000. | |||
| 12/01/2006 | 40000 | 2 | 10/01/2002 |
| Tl*the contact owns a 2001 mercury sable. while driving 55 mph, the passenger side rear coil spring snapped. by the time the contact was able to pull over, the tire was shredded. he replaced the spring assembly at the time of failure. he later noticed that the driver side rear spring had failed in the same place as the passenger side spring. ford motor company stated that there is a recall for just the front springs, not the rear. the current mileage is 45,000 and failure mileage was 40,000. the consumer stated the problem was due to corrosion from salt. the consumer stated does not know why the salt corrosion affected the front spring but not the rear spring. updated 07/31/07 *tr | |||
| 06/21/2007 | 52000 | 1 | 01/01/2001 |
| Tl*the contact owns a 2001 mercury sable. the contact stated that the driver side rear coil spring failed and caused damage to the vehicle. the failure occurred while driving 25 mph. the ford dealer stated that there was a defect with the coil spring. the manufacturer stated that there was a recall regarding the front coil springs, but not the rear coil springs. the current and failure mileages were 52,000. updated 02-01-08 *bf | |||
| 04/23/2007 | 50264 | 2 | 04/20/2002 |
| Turning left had extremely loud noise due to fractured right front and left rear coil springs, replaced 4 coil assemblies. *ak | |||
| 06/24/2007 | 95630 | 1 | |
| I work nights in kankakee,i had just got off of work and was heading home on route 45/52 south 3 miles from kankakee at 60 mph when i heard a noise coming from under the car about 15 seconds later the left tire blew,i pulled over to change the tire,when i removed the wheel i noticed the tire (side facing coil spring)looked as though it had been cut open like the top of a tin can,i then noticed the coil spring was broken and had a sharp edge protruding toward where the inner side wall would be,i mean this tire was cut all the way in a perfect circle aproximately 2 inches from the wheel edge,while changing the tire i was almost hit by a car that was passing another car. *ak | |||
| 05/19/2007 | 92500 | 1 | 03/15/2007 |
| Tl*the contact owns 2001 mercury sable. while driving 25 mph he heard a noise in the right rear. he looked in the right side mirror and he could see part of the coil spring falling off the vehicle. the contact retrieved the coil spring. the dealer noticed there was missing pieces on the passenger side rear coil springs. there is a recall for the front coil springs (recall #04v332000). the failure mileage was 92,500 and the current mileage was 93,000. | |||
| 06/01/2007 | 102000 | 1 | 04/06/2003 |
| Right rear coil spring broke - puncture tire while driving. *tr | |||
| 05/30/2007 | 67000 | 1 | 07/25/2001 |
| Tl*the contact owns a 2001 mercury sable. while driving 50 mph, the front end of the vehicle would vibrate. the dealer noticed a fracture on the drivers side rear coil spring during a routine inspection. the vehicle is currently being repaired. there was recall # 04v332000 for the front coil springs. the current and failure mileages were 67,000. | |||
| 05/27/2007 | 48130 | 1 | 10/30/2003 |
| Left rear coil spring failure on my 2001 mercury sable with only 48,000 miles. spring was rubbing on the tire. little damage to the tread. not enough to warrant tire replacement. i learned of an nhtsa probe of this problem on consumer affairs.com. *tr | |||
| 05/21/2007 | 86957 | 1 | |
| Heard a loud bang in rear of vehicle while driving. further inspection revealed a broken driver's side rear spring. i then found out there was a dealer recall on the front springs due to them breaking prematurely, but no recall on the rear spring. i will have to replace rear strut and spring. *ak | |||
| 05/20/2007 | 130000 | 1 | 09/01/2003 |
| Tl*the contact owns a 2001 mercury sable. while driving 20 mph, the contact heard a loud noise. she noticed that the rear driver side tire was flat because the coil spring punctured the tire. there was a recall for the front coil springs (recall# 04v332000). the contact feels that the rear coil spring should be included in the recall. the current and failure mileages were 130,000. | |||
| 05/02/2007 | 57000 | 1 | 07/31/2001 |
| Yet another ford taurus - mercury sable rear spring failure and no corrective action to date by the company or nhts. your database is full of complaints. the mfg has recognized the failure of the front spring (recall# 04v332000), yet will not offer repair service or corrective action on the rear springs that appear to be the exact same part/design and are exhibiting the same defect. how many people don't even know of the website or the recall? ford plays off the front spring failures to less than 2% failure, but mechanics performing state safety say they fail more then 25% of this model for the exact problem. if it's a failure for a state safety inspection, then it must be a safety concern, someone needs to take immediate action and add the rear springs to the recall list. i see avg repairs totaling over $500-$600 + cost of a new tire. some one please review this major concern. *tr | |||
| 04/24/2007 | 1 | ||
| The rear coil springs in my 2001 mercury sable both broke within days of one another. i believe that this may be a similar situation to the recall that was made on the front coil springs related to salt problems. *tr | |||
| 03/31/2003 | 9500 | 1 | 03/30/2001 |
| I had my front coil springs replaced in 01/2007 under the standing recall on 2001 mercury sables. now i have to replace the rear springs that are obviously defective and no recall has been initiated. how ford/mercury is not required to issue a recall is beyond me. as i drive i notice numerous sables and taurus with rear ends that are sagging due to this obvious defect......and ford does nothing....and nhtsa follows suit. *tr | |||
| 04/26/2007 | 1 | 10/25/2001 | |
| I own a 2001 mercury sable sedan. on april 26 i was driving on the highway at approximately 9 mph when my rear passenger tire blew out. i was able to keep control of the car with difficulty, and get it to the side of the road. upon having the car inspected by a mechanic, it was found that the rear passenger side boot had broken and the coil spring had pierced my tire. i had the 2 front boots and springs replaced on january 10, 2006 because the same thing happened to the driver side front coil and boot. i found out at that time that this was a recalled problem. upon calling the ford dealership on april 27 to notify them, i was informed that this is a frequent problem with the taurus and sables, but there is no recall for the back coil springs. i then notified the ford motor company and was informed that what the dealer told me was true. this could have been a fatality. the public should be made aware that not just the front coils are an issue. the car is having both rear springs repaired at a cost of approximately $470.00 this does not include the cost of replacing the destroyed tire which will cost an additional $85.00. thank you. *ak | |||
| 03/22/2007 | 63638 | 2 | 06/19/2001 |
| My wife was driving home from the hair dresser when she heard a noise under our 2001 sable that she never heard before. she then called to tell me the tire was going flat. when i got home from work i tried to put air in the tire and it would not hold any air. i pulled the tire off to take it to get repair and i noticed that the tire had been damaged beyond repair, i had just brought all new tires two weeks prior. after getting the tire replaced i put it back on and went to spin the tire around as i reinstalled the lug nuts and it would not move. i then pulled the tire back off and found that the right rear coil spring had broken and that's what damaged the tire beyond repair. i called ford motor customer assistance because i knew of the front recall but i was told they ford motor company were not doing anything about the rear springs because it wasn't in the recall. i then took pictures of the broken spring as the car was jacked up in my garage because i need to cut the portion of spring that was sticking out so i could put the new tire on so i could drive the car to the repair shop. as it turned out the left rear coil spring was also broken but it was broken at the top on the left hand side. i had the car repair at t.c. auto service in ann arbor and they have seen more then just mine. to make a long story short i think this is bull that ford/mercury knew they had a problem and would only cover the front springs by putting a spring protector on the front spring to prevent it from damaging the tire when it failed. i have both rear struts and coil spring assembly. i had them changed as assembly not just the coils. *tr | |||
| 03/02/2007 | 2 | ||
| Rear springs breaking on mercury sables and ford taurus. my sable is a 2001. the service manager told me that it happens very often. *jb | |||
| 02/13/2007 | 83000 | 1 | 01/23/2004 |
| Tl*- the contact owns a 2001 mercury sable and while driving on the highway at a speed of 65 mph the contact heard a rubbing noise coming from the vehicle, but didn't know exactly where it was coming from until he arrived home. the contact stated that he noticed the driver side rear spring was cracked and that the sharp end of the spring went into the tire. the contact took the vehicle into the local mechanic and the mechanic replaced both rear springs. the contact can provide springs if needed. the current and failure mileage were both 83,000.*ak the dealer informed customer that struts needed to be replaced as well and customer wants to reimbursed for out of pocket expense totaling $564.74. customer states car was fine until rear spring broke. update 4/25/07*tr | |||
| 01/28/2007 | 58000 | 1 | |
| I have experienced a rear coil spring failure as described in complaint ea06-002. while backing my car out of my driveway i heard a grinding noise that got louder the faster i went. i stopped and looked under the car and noticed a black ring on the inside of the passenger rear tire. i removed the wheel and noticed that a gouge had been dug into the inside of the tire by a spring that looks to have been welded to the strut. it appears that the weld failed causing the spring to detach. i consider myself lucky because this did not happen while i was driving on the highway. at highway speeds this failure could have caused a crash that could have resulted in injury or even death. coincidently i recently received a recall notice in the mail stating that this exact failure could happen to the front struts and that i should bring the car to a lincoln/mercury dealer to have them fixed. i was going to schedule an appointment to do so, but this has happened. it seems as though there should be a recall on the rear strut assemblies as well. ford/lincoln/mercury performed the recall repair on the front coil/strut assemblies. they offered to repair the rear coil/strut assemblies for approximately $850.00. (both rear coil/strut assemblies, rear alignment, and a tire) they stated that both rear coil/strut assemblies should be replaced because they expect that the drivers rear will fail soon also. most disturbing is that ford/lincoln/mercury said that they would be replacing the failed coil/strut assemblies with the same parts. parts that will fail in this manner in the future! there needs to be a recall on the rear coil/strut assemblies in addition to the front. they have the same design defect and someone will eventually die in a crash caused by the coil piercing a tire at driving speed. i have not repaired my car yet, but i plan to have it repaired soon. i would welcome an inspection. *nm | |||
| 01/24/2007 | 51000 | 2 | |
| Tl* - the contact owns a 2001 mercury sable. the rear coil springs cracked on the vehicle the contact stated the tires were leaking air, and the rear driver and passenger tires were resealed. while repairing the tire the mechanic noticed the rear coil springs were cracked. the contact also stated that the lights on the dashboard will not turn on until 20 minutes after the vehicle has been started. he was unable to view the speed on the speedometer and other gauges. *ak updated 02/27/07. *jb | |||
| 09/04/2006 | 29255 | 2 | 10/20/2001 |
| 2001 sable (purchased new 10/20/2001) had four new goodyear tires installed on 3/24/2006 at 25,998 miles. after several weeks of listening to my son, the driver of the car, complain that the rear was very low to the ground, i took it into the goodyear dealer on 9/4/2006 with 29,255 miles. they discovered the cause was fractured rear coil springs on both the driver and passenger sides of the vehicle. the knife sharp fractured ends of the broken springs were extending down below the spring seats and resting up against the tires making slight contact with the inside walls of both rear tires. the service mechanic advised that it was unsafe to drive the vehicle. being labor day and with no mercury dealerships open, i had them replace the fractured springs with monroe quick struts at a total cost of $740.92. since the service tech advised me that this was a common occurrence on the taurus and sable models, i decided i should check for recalls. i see that there is an investigation underway on these rear springs and felt compelled to voice my complaint after reading ford's unacceptable response to the nhtsa initial inquiry. i saved the original springs/struts which show multiple fractures in each spring in case someone wanted to check the metallurgical properties of the steel. both of these springs have failed within 5 months of each other. these should be recalled before someone is seriously injured. i consider myself fortunate to discover these defective springs before they punctured the side walls of the tires. *jb | |||
| 05/30/2006 | 59000 | 1 | 10/01/2001 |
| I was starting to drive home after visiting a friend, and i heard a very strange noise coming from under the car. i had my friend listen and he determined i should go home and call right away to my car dealer/repair shop. *jb | |||
| 07/16/2006 | 82970 | 1 | |
| Dt*: the contact stated while driving at 55 mph., on a clear dry day, the rear driver side tire blew out. when the tire was changed, the interior side wall was observed to be worn away and had been punctured by a fractured coil. the vehicle was driven to the dealer service for repairs. the manufacturer was also alert. | |||
| 07/13/2006 | 27495 | 1 | 09/30/2001 |
| Dt*: the contact stated while driving at 45 mph, a loud indescribable noise was heard from the rear passenger side of the vehicle. upon investigation, the source of the noise was undetectable. the noise continued when travel resumed. an independent service mechanic inspected the vehicle and discovered the rear passenger side coil was fractured and shredded the inside sidewall of the tire. the tire and both rear coils were replaced. updated 10/25/06. *jb | |||
| 05/16/2006 | 95000 | 1 | 12/13/2001 |
| Broken rear coil springs on my 2001 mercury sable, one spring ripped my left rear tire. both springs replaced along with the tire. *nm | |||
| 05/14/2006 | 54306 | 1 | 04/20/2003 |
| I own a 2001 mercury sable with 54,300 miles on it. as i was driving, i noticed a particular noise coming from the back end of the car. i needed to have the oil changed anyway, so when i took it in to the dealership, i asked them to check the back end because it sounded as if the brakes were hanging up. when the dealership checked, they told me that both of the back springs were broken and that one of the springs with a pointed portion had ruined my new tire (the tires had 7,000 miles on them). when i asked about a recall or warranty, i was told by the dealership that only the front coils/springs had been recalled and the total cost would be my responsibility. thus, i had to purchase two rear coils/springs, a new rear tire, and have my car aligned again. at first, i considered myself lucky because i was not in an accident and hurt myself or someone else. but after i heard that the front coils/springs were recalled by ford, then i did not understand why the back ones were not as well. now that i have done some research on the matter, i understand that this has been a problem with other consumers and that the nhtsa is investigating the 2001 and 2002 ford taurus and mercury sable because of consumer complaints of fractures in the rear coil springs. *jb | |||
| 04/29/2006 | 82656 | 3 | 10/19/2001 |
| Dt*: the contact stated while the vehicle was parked in the driveway a portion of the rear spring on the driver's side fractured and fell off. the dealer has been contacted. also, contacted ford motor company, and they were not interested in taking care of the problem since there was no recall on the rear springs. front spring fractured and broke on 07/08/2004 at 54101 miles. both front springs were replaced. a recall was issued for them in august 2004. springs were replaced again on 03/02/2005 as per the recall. the consumer was reimbursed by ford motor company for the cost to replace front springs on 07/08/2004. updated 06/07/2006. *ak *ts | |||
| 04/26/2006 | 84734 | 1 | 01/10/2001 |
| Had a failure of the left front coil spring while starting up from a stop and turning right. there was no lose of control of the vehicle since the speed was only 10-15 mph at the time. the failure was contained by the spring shield and this spring was replaced under a recall. when the service department took the car in to replace the front springs, they noted that the left rear coil spring had also failed and the right side was about to fail too. they told me this was a common problem but it was not covered under the present recall though it maybe covered by a future recall. the failure caused the bottom of the spring to pass by the lower spring mounting and the point of the spring was less than 1/4 from the sidewall of the left rear tire. any further travel of the spring would have punctured the tire and this failure was not visible unless the tire was removed or the vehicle was lifted. both rear springs have been replaced and the failed springs have been saved. *nm | |||
| 04/21/2006 | 113000 | 2 | 06/28/2004 |
| Failure of rear coil springs, similar to safety recall #04v332000 applicable to front springs. both rear coils broke, and sharp end of right rear contacted inside of tire. ford offered no help or remedy. *nm | |||
| 04/19/2006 | 70000 | 2 | 08/04/2004 |
| 2001 mercury sable both rear coil springs fractured while turning a corner. nothing in the car except the driver. no other damage. *jb | |||
| 07/07/2005 | 50000 | 1 | 10/01/2001 |
| Defective rear springs in 2001 mercury sable. the manufacturer admits a defect in the front coil springs and launched a recall. however, the rear coil springs also proved to be defective on my vehicle. manufacturer refused to cover expense. the rear coil spring broke which in turn damaged the strut and gouged the new tire while vehicle was traveling on highway. it is apparent there was a flaw in the metal. the total amount of the repairs was $446.66 fortunately i was not involved in an accident when the tire blew out. *nm | |||
| 03/27/2006 | 96007 | 1 | 04/17/2001 |
| The rear coil spring on my 2001 mercury sable broke days after i had the vehicle in to a ford dealer for the recall on the front coil spring. after the rear coil spring broke it was rubbing against the inside of the tire and would have punctured the tire if i drove the vehicle beyond to the repair garage. due to the rear spring breaking i needed to replace both rear coil springs and struts. *nm | |||
| 03/10/2006 | 49402 | 1 | 04/09/2001 |
| Sable/2001 rear spring broke in not one but two spots,front springs are under recall for this problem,but the rears are not! why are thay not under recall! *jb | |||
| 02/23/2006 | 65000 | 1 | 12/15/2003 |
| Dt*: the contact stated the rear suspension of the vehicle appeared too close to the ground. the vehicle was taken to the dealer for inspection. the dealer suggested replacing the rear coil springs because they were cracked. the rear coil springs were replaced which corrected the problem. updated 04/11/06. *jb | |||
| 02/28/2006 | 15200 | 1 | 11/01/2005 |
| Dt*: the contact stated while pulling out of the driveway at 5 mph it felt as if the parking brake was on. upon inspection, the contact noticed the wheel wells were resting on the tires. the vehicle was towed to the dealership where they determined the front driver and rear passenger side coil springs was fractured. the front coil springs were replaced under recall, but the rear coil springs were not repaired. the rear coils springs were reapired under the recall as well. updated 03/28/06. *jb | |||
| 02/22/2006 | 82994 | 1 | 10/01/2001 |
| On 2/22/06 the right rear coil spring on my 2001 mercury sable fractured. the vehicle was traveling at 30 m.p.h. on a smooth paved roadway. the sable has just over 80,000 miles. when the coil spring fractured, it caused severe damage to the brand new tire, leaving it unusable. i was advised by mercury, the would not cover repair cost because there is no open recall for the rear springs, just the front. i am in the process of purchasing a new spring ($50 )& tire ($150). it will cost $80 in labor to make repairs & $45 for an alignment. total cost to me: $325!!!!!!!!!!!!!! *jb | |||
| 02/20/2006 | 110900 | 1 | 11/22/2004 |
| Right rear coil spring broken. *jb | |||
| 02/07/2006 | 30753 | 1 | 10/13/2001 |
| Dt*: the contact stated while driving in normal conditions at 15 mph, a noise was heard in the right rear tire well. the vehicle was taken to the dealer for inspection. the dealer discovered the right rear spring fractured, broke in half and rubbed a 360 degree groove on the tire. the dealer replaced both rear springs and rear tires to ensure additional safety measures. updated 3/17/2006 - *nm | |||
| 02/13/2006 | 55000 | 1 | 10/08/2001 |
| While at my mercury dealer for a routine oil change and tire rotation i was informed by the service rep the drivers side rear coil spring was fractured/broken and continued use could result in punctured rear tire and a potentially dangerous situation. the vehicle which i purchased new and has 55,000 miles on it. i have no idea when the coil springs failed. the service rep suggested replacing both rear coil springs, both rear struts and stabilizer rods the cost of which would be $610!! the suggestion to replace both rear springs leads me to believe the one broken spring is not an isolated incident! after looking at the complaints on this site regarding similar complaints with the coil springs i'm convinced ford is well aware of the inferior quality coil springs they have installed in these vehicles. the recall for the front coil springs leads me to believe that the rear coil springs are of the same inferior quality and present a dangerous situation which ford has elected to ignore. i will no doubt grudingly have the repair done but will no longer trust or purchase the ford product line which is unfortunate because i do like my sable. *nm | |||
| 01/31/2006 | 74000 | 1 | 07/06/2004 |
| Dt*: the contact stated while accelerating from a stop to driving 2 mph there was a loud noise and a rubbing sound coming from the rear of the vehicle. the vehicle was seen by an independent repair shop. the mechanic determined the left rear coil springs was broken and rubbed into the tire. both the left and right rear coil springs, left tire and struts have been replaced. the manufacturer was notified. updated 2/21/2006 - *nm | |||
| 01/15/2006 | 53000 | 1 | 01/15/2002 |
| Rear driver's side coil spring broke while backing out of garage. the spring was within 1/4 of poking my tire. my mercury has 53,000 miles. the front coil springs have a recall but not the rear!?!?! i am sure glad that it happened in my driveway.*ak | |||
| 12/28/2005 | 52400 | 1 | 01/16/2001 |
| While driving on a busy toll way i heard some strange noises -- a loud banging and scraping or rubbing. in less than a minute, my right rear tire blew out. i pulled to the shoulder to change the tire. when i removed the tire, it had a groove cut into the inner sidewall with a puncture in the groove. i examined the wheel-well to determine the cause of the damage and saw a piece of the coil spring sticking out. i took the car directly to the dealer who informed me that the coil spring had broken and that both rear springs needed to be replaced. i asked what would cause that and he told me that usually it was due to corrosion. i remembered there had been a recall associated with the coil spring corrosion failure but the dealer informed me that the recall applied only to the front springs (though surely the front and rear springs would be made from the same metal). he further told me that he would not be able to get the ford parts for nearly a week but he could get 3rd-party parts immediately, though at a higher price. i could not afford to go a week without my car (and given that the ford parts had failed at five years with only 50000 miles, perhaps a new ford part wouldn't really be that much of a bargain) so i opted for the aftermarket springs. they replaced both springs with the aftermarket parts but afterwards the car did not handle correctly and continued to make loud percussive sounds when going over even modest road irregularities. i took the car back a few days later and the dealer informed me that both rear struts needed to be replaced, adding that they were probably damaged when the spring broke. after the new struts were installed the car seems to be mostly back to normal. the total for all repairs was around $1000, plus i spent another $120 on a new tire and $70 for car rental while waiting on repairs. i do not have any of the old parts available. *jb | |||
| 01/04/2006 | 68330 | 1 | 01/11/2000 |
| Dt*: the contact stated the both rear coil springs broke and was rubbing against the tire. this occurred while the consumer was pulling into the driveway at 5 mph. a noise was heard, and the contact removed the rear tire and found the failure. there were no prior warnings of a failure until the coil spring broke, and the noise was heard. the manufacturer recommended that the vehicle be taken to a local dealership for repair. there is an open investigation, nhtsa pe05054 for this problem. *ak updated 01/25/06. *jb | |||
| 12/28/2005 | 19300 | 1 | 10/12/2001 |
| The rear coil spring (driver side) is broken. previously i heard an occasional scratching sound (mostly in reverse), then while driving something started dragging. before i could stop and check, something fell off and the dragging noise stopped. the car was serviced today (oil change) and asked the mechanic to check to see if the corrosion shields (safety recall) installed on the coil springs had become loose or had fallen off. mechanic discovered broken coil spring. *jb | |||
| 07/01/2005 | 40000 | 1 | 01/01/2001 |
| Dt: the consumer stated that while driving he heard a noise in the rear of the vehicle. as he was taking the vehicle to the service dealer he experienced a flat tire on the rear passenger side. while replacing the tire he also noticed that the rear coil spring punctured the tire. the dealer repaired the vehicle by replacing both rear coil springs and struts. there is an investigation open for this component. *ak (11/23/05) *sc | |||
| 10/21/2005 | 54000 | 1 | 07/20/2001 |
| (1) i removed the right rear tire to inspect the brakes when i discovered that the coil spring had fractured and was making contact with the sidewall of the tire. had i not investigated the brake grinding sound, i would not have realized the spring was broken. it is not a question of if, but when the tire would have blown out. (2) the minimum results of the spring failure is that when the spring finally wore through the tire, i would have been stranded somewhere. the maximum consequences is that when the tire finally wore through, i could have lost control of my vehicle and been involved in a severe automobile accident. (3) at present the vehicle is undrivable and sits on blocks in the garage. ford motor company and the dealerships are taking no responsibility for the faulty spring even though a year earlier a recall was initiated on the front springs of the same vehicle. the repairs on the front springs was at no cost to me. since ford does not consider the broken spring to be a problem, i don't want ford to replace the springs as the service parts may be from the same manufacturer of the faulty springs currently on the vehicle. the springs on both sides of the vehicle are to be replaced by an independent repair facility. i will request the facility to return the broken spring to me.*jb | |||
| 05/17/2005 | 76247 | 1 | 02/17/1999 |
| On may 17 2005, when entering my 2001 mercury sable i heard a sharp cracking noise. upon close inspection the drivers side quarter panel was lowered over the tire. i was luckily i was just a few miles from john lance ford of westlake ohio. the service writer knew exactly what was wrong, the strut spring had broken and was within 1/16 of the side wall of my tire. had this event occurred at speed i probably wouldn't be here today. the service advisor informed me that ford was acknowledging that they had a problem with the front springs, but were not admitting to any failures of the rear springs. i had to therefore pay for the repair, however ford would retro fit the front springs with a containment device for no additional charge. ford realizes that failure of the front strut spring will result in loss of control of the vehicle. having an automotive back ground i began questioning why the failure had occurred on such a late model vehicle. the explanation i received was that any moisture on the spring would lead to corrosion and subsequent failure of the metal. i found this very interesting given the fact that i own a 1970 ford torino with original springs, which after 35 years appear very rusty, and yet still support the weight of the vehicle. the dealer response was, well ford out sources these springs to india and the quality of the metal is very suspect. i still have the lower coil of the spring in my possession, which will be available to you at any time for your inspection. in viewing the cross section break, one can clearly see rust half way across the diameter of the coil, with fresh metal on the remaining.*jb | |||
| 06/25/2005 | 47623 | 1 | 02/01/2004 |
| Dt: the consumer stated that the passenger side coil spring broke and punctured the tire. this caused the tire to blow out. the consumer was slowing down when the tire blew out. this happened on dry pavement. the tires were serviced regularly, but the consumer heard some type of noise. this happened on june 25, 2005. the dealer said that the noise was due to the coil spring. the dealer replaced the rear coil spring and the rear tire. *ak (11/17/05) *sc | |||
| 04/10/2005 | 95000 | 1 | 11/13/2002 |
| I have had my rear tire damaged because of my rear coil spring breaking on my 2001 mercury sable. *nm | |||
| 06/03/2005 | 87000 | 1 | 01/30/2002 |
| Dt: the consumer states his 2001 mercury sable rear coil spring broke on the driver's side. when the spring broke it punctured a hold in the tire and caused it to go flat. the vehicle had a recall for the front springs and it will be fixed tomorrow. the nhtsa campaign #04v332000, he received this notice a couple of days ago and he called ford and was told the rear coil springs was not covered. this happened on june 3, 2005. the springs had to be replaced. *jb | |||
| 06/24/2005 | 85000 | 1 | 10/01/2001 |
| Dt: contact ownes a 2001 mercury sable. both back coil springs on the busted. one went through a tire. dealer said both back springs had to be replaced. ford will not stand behind the fact that these were weak springs.*ak | |||
| 05/16/2005 | 44000 | 1 | 12/28/2000 |
| Dt: while driving the vehicle was not responding correctly. the driver noticed something was wrong. the driver heard a hissing, sound, and noticed that there was a leak in the right rear tire, although tire was not flat, the mechanic determined that the coil spring broke and slashed the tire. the mechanic suggested that a new coil spring and tire would be needed and to come back next monday. the repair was done by a personal mechanic. the consumer called ford, but they stated that there was only a recall on the front coil spring and won't do anything to help about the rear coil spring problem. *ak *sc *jb | |||
| 03/22/2005 | 39315 | 1 | 11/17/2001 |
| Dt: while in florida, heard a rubbing noise on driver's side rear. took to goodyear and found that the rear coil spring was broken and it was sticking in the sidewall of tire. took to a dealer to see if vin# was in recall and have them fix the rear spring. there is a recall on the front springs, but not the rear springs. problem was fixed at owner's expense. manufacturer will not help with expenses. work was done in florida by maroone lincoln mercury, 3626 northlake blvd, lake park, florida 33403. 561-622-0700. *tt | |||
| 03/26/2005 | 1 | ||
| While driving on the highway heard a loud bang at the rear of the car. no obvious cause. continued to drive a few minutes, then heard a flapping noise indicating a flat tire. pulled over and replaced flat, left rear tire with a spare. drove to automobile service center, where it was discovered that the left/rear coil spring broke, puncturing the tire. put on new tire. broken coil spring has not yet been repaired.*ak | |||
| 03/26/2005 | 1 | ||
| Driving at 70mph heard a loud bang, but no obvious cause. continued driving. a few minutes later, heard a flapping noise indicating a flat tire. pulled over to the side of the road and replaced flat left rear tire with a spare. drove to nearby auto service center. mechanic discovered that the left rear coil spring had broken and punctured the tire. as of yet, broken left rear coil spring has not been replaced, and is still attached. *ak | |||
| 11/10/2004 | 33012 | 1 | 09/29/2001 |
| Mercury sable 2001, faulty suspension rear springs. *bf the springs also punctured the tire. *jb | |||
| 03/11/2005 | 64000 | 1 | |
| While driving at approximately 15 mph driver heard a rubbing sound, and shortly after, the tire blew out. owner had the vehicle inspected at a tire shop when it was discovered that the rear coil spring broke and punctured the tire on the right rear. *ak | |||
| 02/28/2005 | 50000 | 1 | 11/18/2000 |
| The rear coil spring, not the front per the recall, cracked and nearly ruptured the tire. we heard a rubbing sound and stopped the car. i have since changed the springs.*ak | |||
| 02/21/2005 | 36500 | 1 | |
| The consumer went into the dealer to have the front coil spring repaired on a recall and it was discovered the rear coil spring was broken. the consumer made contact with the manufacturer and contact will be made on the repair. *jb | |||
| 01/25/2005 | 4 | ||
| While driving approximately 35 mph left rear tire ruptured. pulled to side of road, and the tire was changed. that tire was replaced several times. mechanic informed consumer that part of the coil spring was sticking out, and that caused the tire to rupture. *ak | |||
| 01/30/2005 | 105000 | 2 | 03/14/2002 |
| Rear coil spring fractured while driving causing the right rear tire to blow out......didn't realize the cause until it happened again and was inspected further.*ak | |||
| 12/31/2004 | 48000 | 1 | |
| While driving at 35 mph consumer lost control of the vehicle , and veered into the other lane. consumer pulled over, and driver's rear tire shredded. consumer called aaa, and the vehicle was towed to the dealer, where it was discovered the rear coil spring fractured, causing the tire to flatten.*ak *er *jb | |||
| 12/29/2004 | 37900 | 1 | 04/06/2004 |
| My 2001 sable ls had the rear driver side tire blow out this morning. i took it to the tire shop and it turns out that the rear coil spring broke and punctured the tire. i took the car to stu evan linc merc in garden city, mi and i was told that only the front coil springs are covered by the recall, not the rear coil springs. it's the same part, just at a different location on the vehicle - and it had the same exact failure as that described in the recall for the front coil springs. seems that the rear springs should also be covered by the recall. dealer will replace the rear coil spring and perform the recall on the front - i still don't understand how they could recall just the front and not the rear. *nm | |||
| 11/16/2004 | 23000 | 2 | |
| The driver's side rear coil spring broke and caused the tire to be punctured while driving. the car was taken in for repair and found that the passenger rear coil spring was also broken. called ford and found that there was a recall for the front springs only. the car is currently not safe to drive. my sable has 23,000 miles on it.*ak | |||
| 08/16/2004 | 75000 | 1 | |
| While driving rear coil spring punctured the rear tires. dealership was notified, but did not resolve the problem. *ak | |||
| 09/01/2004 | 68400 | 1 | |
| Rear passenger side coil spring broke , puncturing the tire. recall 04v332000 was issued concerning front coil spring. however, the manufacturer stated the rear was not affected, and the claim could not be honored. *ak | |||
| 01/01/1901 | 45000 | 1 | |
| Rear driver's side coil spring fractured completely while driving puncturing the driver's side rear tire.*mr the manufacturer has issued a recall on the front coil springs but not the rear. *nm | |||