Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||||
| 15139 | 08/01/2001 | 624765 | Information regarding rough idle and check engine lamp on. *yh | 11/08/2001 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL | ||||||
| PE12033 | Ford Motor Company | 10/24/2012 | Stuck throttle | |||
| Odi has received 50 complaints alleging incidents of stuck throttle due to fractured speed control cable collars in model year (my) 2000 through 2003 ford taurus and mercury sable vehicles equipped with 4-valve 3.0l v6 duratec engines (figure 1).the speed control cable assembly is unique to the subject vehicles and the subject failure mode has not been observed in my 2000 through 2003 taurus/sable vehicles equipped with the 2-valve 3.0l v6 vulcan engine or in any of the my 2004 through 2007 taurus/sable vehicles.the fractured cable allows the cable ferrule to move relative to the collar.this may result in a stuck throttle condition if the ferrule hangs up on the shoulder of the collar when the throttle is closing (figure 2).this condition has resulted in throttles stuck at approximately 26% open.a preliminary evaluation has been opened to determine the scope, frequency and safety-related consequences of the alleged defect.the voqs associated with the opening of this investigation are:10478091, 10474454, 10474161, 10470961, 10469448, 10467920, 10467238, 10466606, 10463903, 10460322, 10460032, 10458061, 10458045, 10457969, 10457652, 10457002, 10456928, 10454596, 10454249, 10453061, 10453032, 10452403, 10451751, 10451684, 10451558, 10451501, 10451409, 10451398, 10451389, 10451186, 10451172, 10451167, 10448591, 10424613, 10408634, 10404525, 10364001, 10322447, 10315965, 10312195, 10284692, 10275904, 10228631, 10228233, 10220414, 10181769, 10122020, 10114193, 10089056, 10002901. | ||||||
| VEHICLE SPEED CONTROL - CABLES | ||||||
| PE12033 | Ford Motor Company | 10/24/2012 | Stuck throttle | |||
| Odi has received 50 complaints alleging incidents of stuck throttle due to fractured speed control cable collars in model year (my) 2000 through 2003 ford taurus and mercury sable vehicles equipped with 4-valve 3.0l v6 duratec engines (figure 1).the speed control cable assembly is unique to the subject vehicles and the subject failure mode has not been observed in my 2000 through 2003 taurus/sable vehicles equipped with the 2-valve 3.0l v6 vulcan engine or in any of the my 2004 through 2007 taurus/sable vehicles.the fractured cable allows the cable ferrule to move relative to the collar.this may result in a stuck throttle condition if the ferrule hangs up on the shoulder of the collar when the throttle is closing (figure 2).this condition has resulted in throttles stuck at approximately 26% open.a preliminary evaluation has been opened to determine the scope, frequency and safety-related consequences of the alleged defect.the voqs associated with the opening of this investigation are:10478091, 10474454, 10474161, 10470961, 10469448, 10467920, 10467238, 10466606, 10463903, 10460322, 10460032, 10458061, 10458045, 10457969, 10457652, 10457002, 10456928, 10454596, 10454249, 10453061, 10453032, 10452403, 10451751, 10451684, 10451558, 10451501, 10451409, 10451398, 10451389, 10451186, 10451172, 10451167, 10448591, 10424613, 10408634, 10404525, 10364001, 10322447, 10315965, 10312195, 10284692, 10275904, 10228631, 10228233, 10220414, 10181769, 10122020, 10114193, 10089056, 10002901. | ||||||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | ||||||
| PE12033 | Ford Motor Company | 10/24/2012 | Stuck throttle | |||
| Odi has received 50 complaints alleging incidents of stuck throttle due to fractured speed control cable collars in model year (my) 2000 through 2003 ford taurus and mercury sable vehicles equipped with 4-valve 3.0l v6 duratec engines (figure 1).the speed control cable assembly is unique to the subject vehicles and the subject failure mode has not been observed in my 2000 through 2003 taurus/sable vehicles equipped with the 2-valve 3.0l v6 vulcan engine or in any of the my 2004 through 2007 taurus/sable vehicles.the fractured cable allows the cable ferrule to move relative to the collar.this may result in a stuck throttle condition if the ferrule hangs up on the shoulder of the collar when the throttle is closing (figure 2).this condition has resulted in throttles stuck at approximately 26% open.a preliminary evaluation has been opened to determine the scope, frequency and safety-related consequences of the alleged defect.the voqs associated with the opening of this investigation are:10478091, 10474454, 10474161, 10470961, 10469448, 10467920, 10467238, 10466606, 10463903, 10460322, 10460032, 10458061, 10458045, 10457969, 10457652, 10457002, 10456928, 10454596, 10454249, 10453061, 10453032, 10452403, 10451751, 10451684, 10451558, 10451501, 10451409, 10451398, 10451389, 10451186, 10451172, 10451167, 10448591, 10424613, 10408634, 10404525, 10364001, 10322447, 10315965, 10312195, 10284692, 10275904, 10228631, 10228233, 10220414, 10181769, 10122020, 10114193, 10089056, 10002901. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 01/25/2012 | 135000 | ||
| Accelerator cable broke off from gas pedal. | |||
| 03/15/2013 | |||
| Accelerator cable broke in half as i entered i-295 from on ramp. | |||
| 03/01/2013 | 60000 | ||
| Within the last week my 2001 mercury sable reached the 60,000 mile mark. once over that mark the accelerator pedal began to stick each time i would accelerate the vehilce too much. for example, merging onto the highway and needing to speed up the car would rev the engine as without my foot on the pedal. this would continue as if i was pressing the accelerator pedal to the floor even if my foot was firmly on the brake. the only resolution to this sudden extreme acceleration would be to stomp on the accelerator over and over again. in one instance the vehicle would not stop even after it was put into park, it wasn't until the vehicle was turned off when it stopped. this happened three times before i brought the vehicle into be repaired. | |||
| 01/01/2013 | 125000 | ||
| Tl-the contact owns a 2001 mercury sable. while driving approximately 65 mph, there was an unexpected increase in acceleration. the brake pedal was depressed several times before coming to a stop. the cruise control was not engaged when the failure occurred. the vehicle was in the process of being towed to an independent auto shop. the manufacturer was not notified of the problem. the approximate failure mileage was 125,000. js | |||
| 10/01/2009 | 120000 | 1 | |
| After getting up to cruising speed on the highway my car would continue to accelerate even when i stopped giving it gas. i disconnected the cruise control cable and this fixed the problem, but now i can't use my cruise control. *tr | |||
| 10/01/2009 | 120000 | ||
| After getting up to crusing speed on the highway my car would continue to accelerate even when i stopped giving it gas. i disconnected the cruise control cable and this fixed the problem, but now i can't use my cruise control. | |||
| 11/14/2011 | 90000 | ||
| My 2001 mercury sable accelerated as i entered the highway. the car would not stop even when i applied the brake. i called 911. the 911 operator suggested that i apply the parking brake which i did. i went about 15 miles riding the shoulder going between 60-70 miles per hour. i eventually exited the highway but could not stop even at the end of the exit ramp. i made a right hand turn. at this point i had reduced my speed to approximately 30 miles per hour. the car eventually landed in a ditch. at that point, i ended my call with 911. i looked to my left and found four men yelling to me to get out of the car. i then learned that the car was on fire. i exited the car. the four men put the fire out with a fire extinguisher. the car was towed to a mercury dealership where it is documented that it was in fact the speed contol cable that caused the car to accelerate. again, between the 911 call, the information on file with the mercury dealer and the insurance claim, the cause of the incident is documented. | |||
| 10/01/2009 | 120000 | ||
| After getting up to crusing speed on the highway my car would continue to accelerate even when i stopped giving it gas. i disconnected the cruise control cable and this fixed the problem, but now i can't use my cruise control. | |||
| 10/26/2012 | 126000 | ||
| Without applying pressure to accelerator, the car accelerated uncontrollably. needed to apply brakes completely and put trans in neutral to stop car. | |||
| 11/14/2011 | 90000 | ||
| My 2001 mercury sable accelerated as i entered the highway. the car would not stop even when i applied the brake. i called 911. the 911 operator suggested that i apply the parking brake which i did. i went about 15 miles riding the shoulder going between 60-70 miles per hour. i eventually exited the highway but could not stop even at the end of the exit ramp. i made a right hand turn. at this point i had reduced my speed to approximately 30 miles per hour. the car eventually landed in a ditch. at that point, i ended my call with 911. i looked to my left and found four men yelling to me to get out of the car. i then learned that the car was on fire. i exited the car. the four men put the fire out with a fire extinguisher. the car was towed to a mercury dealership where it is documented that it was in fact the speed contol cable that caused the car to accelerate. again, between the 911 call, the information on file with the mercury dealer and the insurance claim, the cause of the incident is documented. | |||
| 10/26/2012 | 126000 | ||
| Without applying pressure to accelerator, the car accelerated uncontrollably. needed to apply brakes completely and put trans in neutral to stop car. | |||
| 11/14/2011 | 90000 | ||
| My 2001 mercury sable accelerated as i entered the highway. the car would not stop even when i applied the brake. i called 911. the 911 operator suggested that i apply the parking brake which i did. i went about 15 miles riding the shoulder going between 60-70 miles per hour. i eventually exited the highway but could not stop even at the end of the exit ramp. i made a right hand turn. at this point i had reduced my speed to approximately 30 miles per hour. the car eventually landed in a ditch. at that point, i ended my call with 911. i looked to my left and found four men yelling to me to get out of the car. i then learned that the car was on fire. i exited the car. the four men put the fire out with a fire extinguisher. the car was towed to a mercury dealership where it is documented that it was in fact the speed contol cable that caused the car to accelerate. again, between the 911 call, the information on file with the mercury dealer and the insurance claim, the cause of the incident is documented. | |||
| 09/07/2012 | 120000 | ||
| Tl* the contact owns a 2001 mercury sable. the contact stated that while driving 40 mph, the vehicle continued accelerating independently up to 50 mph. the contact had not engaged the accelerator pedal when the failure occurred. the contact then applied the brakes and shifted into neutral in order to stop the vehicle. the vehicle was completely shut off and then restarted however, the engine roared with an increase in rpms of over 4000. the contact had to maintain pressure on the brake pedal. the vehicle was not taken to a repair shop or the dealer for diagnostic testing or repairs. the manufacturer was not made aware of the failure. the vin was unavailable. the failure and current mileage was 120,000. | |||
| 09/07/2012 | 120000 | ||
| Tl-the contact owns a 2001 mercury sable. the contact stated that while driving 40 mph, the vehicle continued accelerating independently up to 50 mph. the contact had not engaged the accelerator pedal when the failure occurred. the contact then applied the brakes and shifted into neutral in order to stop the vehicle. the vehicle was completely shut off and then restarted however, the engine roared with an increase in rpms of over 4000. the contact had to maintain pressure on the brake pedal. the vehicle was not taken to a repair shop or the dealer for diagnostic testing or repairs. the manufacturer was not made aware of the failure. the vin was unavailable. the failure and current mileage was 120,000. kmj | |||
| 09/07/2012 | 120000 | ||
| Tl-the contact owns a 2001 mercury sable. the contact stated that while driving at 40 mph and removed foot from accelerator pedal; the vehicle continued accelerating independently up to 50 mph. the contact depressed the brake pedal, and put vehicle in neutral to stop vehicle. the contact then turned off and restarted vehicle; however the engine revved, tachometer displayed over 4,000 rpms. the contact had to maintain brake pedal depressed. the vehicle was not taken to a repair shop or dealer for diagnostic or repair. the manufacturer was not made aware of the failure. the vin was unavailable. the vehicle failure and current mileage was 120,000. yn | |||
| 08/01/2012 | 215000 | ||
| Tl- the contact owns 2001 mercury sable. the contact stated that while driving 45 mph, the vehicle began to accelerate independently. the contact tried to slow the vehicle but the brakes failed. the contact had to repeatedly apply abrupt force to the brake pedal before the vehicle would respond. the contact shut the vehicle off and noticed that there was a piece of plastic broken and sitting on the accelerator throttle. the vehicle was not repaired. the cause of the failure was unknown. the manufacturer was not notified. the failure mileage was 215,000. kmj | |||
| 08/01/2012 | 215000 | ||
| Tl- the contact owns 2001 mercury sable. the contact stated that while driving 45 mph, the vehicle began to accelerate on its own without warning. the contact stated that she tried to slow down but the brakes failed. the contact stated that the brake pedal had to slam on the pedal in order for it to stop. the contact pulled the vehicle over and shut it off. the contact had someone come look at the vehicle and noticed that there was a piece of plastic broken and sitting on the accelerator throttle. the vehicle was not repaired. the cause of the failure was unknown. the manufacturer was not notified. the failure mileage was 215,000. ap | |||
| 02/24/2010 | 118399 | ||
| Driving on the hwy with my 3 yr old daughter @ approx 65 mph the veh started accelerating on its own. even with pressing the brake veh would slow down but kept accelerated on its own ( and it kept climbing until i pressed on the brake) and got upto approx 80 mph. i was able to safely get veh off the hwy with depressing the brake extremely hard (and veh kept creeping forward, luckily the light turned green quickly) and a ford dlrshp was right next to the hwy. dlrshp performed repairs. they replaced the accelerator cable assembly for the throttle control. i was adv by dlrshp that the plastic piece on the cruise control throttle broke and got stuck on my regular accelerator cable. i cant begin to say how frightened i was for my daughters safety as well as my own. i seen there is an investigation for 2005 & 2006 taurus's...you need to also look @ the 2001 sables for the same problem! someone is going to get killed if they dont do something about it. | |||
| 01/23/2012 | |||
| Whenever i turn on the air conditioner or heater my car accelerates suddenly in a randomly manner for no reason by itself, when heater or air conditioner is turned off the problem stops, there's no check engine light on and an inspection yielded no problems, i am not sure if the problem is electrical or anything else and a local ford dealer has refused to fix the issue. | |||
| 03/10/2004 | 65000 | ||
| I registered this complaint before via telephone. now i see that the nhtsa is looking into ford taurus with the same acceleration problem. the problem is the e-ring on the end of the cruise control cable. even though you're not using the cruise control, if the e-ring fails the cable gets caught and the car accelerates. this happened a few times and when i brought it in, the dealer couldn't find the problem. there's a cover over the cruise control cable where the e-ring is. i ripped off the cover and worked the accelerator by hand and saw the problem. i never replaced the e-ring and just tied off the cruise control cable and not use the cruise control. i haven't had any problems since. thank you. cheers, glenn waver | |||
| 08/05/2011 | 150000 | ||
| I was driving my 2001 sable (24v dohc) and the car began acting like the gas pedal was stuck. i could lift the pedal up with my toe and that did not stop the accelaration. i shifted into neutral and turned the car off and coasted into a parking lot. when i restarted the car the engine was racing. i opened the hood and found the problem to be a broken (plastic) retainer ring at the end of the cruise control cable by the trottle body as someone else described it better than i could in technical details. i could reset the cable and seemed to be fine unless i accelerated too quickly, because that seemed to what triggered it to get stuck. i could still go fast (interstate speed), but i could not go fast too quickly. i temporarily fixed the problem by taping the broken cable with duct tape or electrical tape which seemed to work for a couple months. i experienced the problem about 10 times in a four month period before trading the vehicle to a dealer. due to the recent recall of the later models tauruses i thought i should report the issues i had. i never informed the manufacturor about this and i never took it to a professional for diagnosis. | |||
| 01/23/2012 | |||
| Whenever i turn on the air conditioner or heater my car accelerates suddenly in a randomly manner for no reason by itself, when heater or air conditioner is turned off the problem stops, there's no check engine light on and an inspection yielded no problems, i am not sure if the problem is electrical or anything else and a local ford dealer has refused to fix the issue. | |||
| 03/10/2004 | 65000 | ||
| I registered this complaint before via telephone. now i see that the nhtsa is looking into ford taurus with the same acceleration problem. the problem is the e-ring on the end of the cruise control cable. even though you're not using the cruise control, if the e-ring fails the cable gets caught and the car accelerates. this happened a few times and when i brought it in, the dealer couldn't find the problem. there's a cover over the cruise control cable where the e-ring is. i ripped off the cover and worked the accelerator by hand and saw the problem. i never replaced the e-ring and just tied off the cruise control cable and not use the cruise control. i haven't had any problems since. thank you. cheers, glenn waver | |||
| 08/05/2011 | 150000 | ||
| I was driving my 2001 sable (24v dohc) and the car began acting like the gas pedal was stuck. i could lift the pedal up with my toe and that did not stop the accelaration. i shifted into neutral and turned the car off and coasted into a parking lot. when i restarted the car the engine was racing. i opened the hood and found the problem to be a broken (plastic) retainer ring at the end of the cruise control cable by the trottle body as someone else described it better than i could in technical details. i could reset the cable and seemed to be fine unless i accelerated too quickly, because that seemed to what triggered it to get stuck. i could still go fast (interstate speed), but i could not go fast too quickly. i temporarily fixed the problem by taping the broken cable with duct tape or electrical tape which seemed to work for a couple months. i experienced the problem about 10 times in a four month period before trading the vehicle to a dealer. due to the recent recall of the later models tauruses i thought i should report the issues i had. i never informed the manufacturor about this and i never took it to a professional for diagnosis. | |||
| 01/23/2012 | |||
| Whenever i turn on the air conditioner or heater my car accelerates suddenly in a randomly manner for no reason by itself, when heater or air conditioner is turned off the problem stops, there's no check engine light on and an inspection yielded no problems, i am not sure if the problem is electrical or anything else and a local ford dealer has refused to fix the issue. | |||
| 03/10/2004 | 65000 | ||
| I registered this complaint before via telephone. now i see that the nhtsa is looking into ford taurus with the same acceleration problem. the problem is the e-ring on the end of the cruise control cable. even though you're not using the cruise control, if the e-ring fails the cable gets caught and the car accelerates. this happened a few times and when i brought it in, the dealer couldn't find the problem. there's a cover over the cruise control cable where the e-ring is. i ripped off the cover and worked the accelerator by hand and saw the problem. i never replaced the e-ring and just tied off the cruise control cable and not use the cruise control. i haven't had any problems since. thank you. cheers, glenn waver | |||
| 08/05/2011 | 150000 | ||
| I was driving my 2001 sable (24v dohc) and the car began acting like the gas pedal was stuck. i could lift the pedal up with my toe and that did not stop the accelaration. i shifted into neutral and turned the car off and coasted into a parking lot. when i restarted the car the engine was racing. i opened the hood and found the problem to be a broken (plastic) retainer ring at the end of the cruise control cable by the trottle body as someone else described it better than i could in technical details. i could reset the cable and seemed to be fine unless i accelerated too quickly, because that seemed to what triggered it to get stuck. i could still go fast (interstate speed), but i could not go fast too quickly. i temporarily fixed the problem by taping the broken cable with duct tape or electrical tape which seemed to work for a couple months. i experienced the problem about 10 times in a four month period before trading the vehicle to a dealer. due to the recent recall of the later models tauruses i thought i should report the issues i had. i never informed the manufacturor about this and i never took it to a professional for diagnosis. | |||
| 01/23/2012 | |||
| Whenever i turn on the air conditioner or heater my car accelerates suddenly in a randomly manner for no reason by itself, when heater or air conditioner is turned off the problem stops, there's no check engine light on and an inspection yielded no problems, i am not sure if the problem is electrical or anything else and a local ford dealer has refused to fix the issue. | |||
| 03/10/2004 | 65000 | ||
| I registered this complaint before via telephone. now i see that the nhtsa is looking into ford taurus with the same acceleration problem. the problem is the e-ring on the end of the cruise control cable. even though you're not using the cruise control, if the e-ring fails the cable gets caught and the car accelerates. this happened a few times and when i brought it in, the dealer couldn't find the problem. there's a cover over the cruise control cable where the e-ring is. i ripped off the cover and worked the accelerator by hand and saw the problem. i never replaced the e-ring and just tied off the cruise control cable and not use the cruise control. i haven't had any problems since. thank you. cheers, glenn waver | |||
| 08/05/2011 | 150000 | ||
| I was driving my 2001 sable (24v dohc) and the car began acting like the gas pedal was stuck. i could lift the pedal up with my toe and that did not stop the accelaration. i shifted into neutral and turned the car off and coasted into a parking lot. when i restarted the car the engine was racing. i opened the hood and found the problem to be a broken (plastic) retainer ring at the end of the cruise control cable by the trottle body as someone else described it better than i could in technical details. i could reset the cable and seemed to be fine unless i accelerated too quickly, because that seemed to what triggered it to get stuck. i could still go fast (interstate speed), but i could not go fast too quickly. i temporarily fixed the problem by taping the broken cable with duct tape or electrical tape which seemed to work for a couple months. i experienced the problem about 10 times in a four month period before trading the vehicle to a dealer. due to the recent recall of the later models tauruses i thought i should report the issues i had. i never informed the manufacturor about this and i never took it to a professional for diagnosis. | |||
| 01/23/2012 | |||
| Whenever i turn on the air conditioner or heater my car accelerates suddenly in a randomly manner for no reason by itself, when heater or air conditioner is turned off the problem stops, there's no check engine light on and an inspection yielded no problems, i am not sure if the problem is electrical or anything else and a local ford dealer has refused to fix the issue. | |||
| 03/10/2004 | 65000 | ||
| I registered this complaint before via telephone. now i see that the nhtsa is looking into ford taurus with the same acceleration problem. the problem is the e-ring on the end of the cruise control cable. even though you're not using the cruise control, if the e-ring fails the cable gets caught and the car accelerates. this happened a few times and when i brought it in, the dealer couldn't find the problem. there's a cover over the cruise control cable where the e-ring is. i ripped off the cover and worked the accelerator by hand and saw the problem. i never replaced the e-ring and just tied off the cruise control cable and not use the cruise control. i haven't had any problems since. thank you. cheers, glenn waver | |||
| 08/05/2011 | 150000 | ||
| I was driving my 2001 sable (24v dohc) and the car began acting like the gas pedal was stuck. i could lift the pedal up with my toe and that did not stop the accelaration. i shifted into neutral and turned the car off and coasted into a parking lot. when i restarted the car the engine was racing. i opened the hood and found the problem to be a broken (plastic) retainer ring at the end of the cruise control cable by the trottle body as someone else described it better than i could in technical details. i could reset the cable and seemed to be fine unless i accelerated too quickly, because that seemed to what triggered it to get stuck. i could still go fast (interstate speed), but i could not go fast too quickly. i temporarily fixed the problem by taping the broken cable with duct tape or electrical tape which seemed to work for a couple months. i experienced the problem about 10 times in a four month period before trading the vehicle to a dealer. due to the recent recall of the later models tauruses i thought i should report the issues i had. i never informed the manufacturor about this and i never took it to a professional for diagnosis. | |||
| 06/19/2011 | 71898 | ||
| Tl- the contact owns a 2001 mercury sable. while merging unto a highway, the accelerator pedal began to stick. the contact pushed the brake and then proceeded to tap on the accelerator which avoided the pedal from sticking again. the dealer and manufacturer were notified of the failurel, but did not diagnose the failure. the failure was not repaired. the failure mileage was 71,989 and the current mileage was 72,000. nw | |||
| 01/07/2007 | 60000 | 1 | |
| My wife was driving her 2001 mercury sable and when she took her foot off of the accelerator the car continued to accelerate at a high rate of speed. she didn't drive the car for a year. i took the car to the dealer and a couple of garages and nobody could find the problem. i finnaly tried to fix it myself and found the problem to be a broken retainer ring at the end of the cruise control cable by the trottle body. i never replaced the retainer due to fear it would break again and maybe cause an accident. i tied the cable back with a tie wrap. i did call and report this incident, but never heard anything. now with all the new recalls i wanted to report it again. thank you. *tr | |||
| 04/19/2001 | 200 | 10 | |
| My wife purchased a 2001 mercury sable ls on 1/31/01,i drove the auto for 2 days, when i put the auto in gear the gas pedal reacted as though the pedal was pushed to the floor board. i called port motors and told them about the situation and told them i refused to drive the auto. the next day they came and towed the auto away. when i went to the dealer they gave me another auto,for which i still have the old vin #. after driving the new auto they gave i began having the same problems. over the past 8 years the accelerator problem has occurred about 9 or 10 times. when i put the car in gear i always make sure my foot is always on the brake as i fear the auto will accelerate as though the pedal goes to the floor,my wife refuses to drive this auto and i will not let anyone drive as i don't know when this racing will occur. i have reported this to ford motor but got know positive response, i also reported this to national safety board and they gave me a complaint #. *tr | |||
| 02/01/2001 | 1000 | 2 | 01/31/2001 |
| Tl*the contact owns a 2001 mercury sable. the contact stated that when putting the vehicle in gear, the vehicle would start to race and the engine would rev as if someone put the pedal to the floor board; if he did not have his foot on the brake pedal, the vehicle would lunge forward. he depressed the brake pedal, shifted into neutral and turned off the vehicle. when he re-started it, the problem seemed to correct itself. the failure has occurred approximately 12 times since the vehicle was purchased. he previously owned the identical failure which had the same problem. when he towed the vehicle to the dealership, the dealer gave him this vehicle (same year, make and model). he had not taken this vehicle to the dealership and had not called the manufacturer to-date. the vehicle had not been repaired at the time of the complaint. the current mileage was approximately 37,000. the failure mileage was approximately 1,000. updated 03/26/10. *lj updated 05/17/10.*jb | |||
| 11/21/2006 | 54960 | 3 | 08/25/2001 |
| Dt*: the contact stated while driving 15 mph under normal road conditions, the vehicle suddenly accelerated. there were no warnings prior to the incident. the vehicle was taken to the service dealer, who could not duplicate the problem. | |||
| 07/09/2005 | 49500 | 1 | 06/17/2005 |
| Dt: the contact states on occasion when he puts on the brakes instead of braking the car will accelerate and the engine will rev. has to stomp on the brakes, turn off the ignition and/or put the car in neutral to get it to stop. the contact noticed this just after purchasing the car in june. it has gotten progressively worse. vehicle is a 2001 mercury sable. the dealer cannot duplicate the problem. he has not talked to the manufacturer. *ak the cigarette lighter was inoperative, the fuse was replaced. *jb | |||
| 04/26/2005 | 3 | 08/26/2004 | |
| Dt: car accelerated without warning three different times while driving, once to consumer, and twice to her sister. when she hit the brakes they did not hold. her sister had to throw the car into reverse to get the car to stop. they almost had a crash all three times, she never knew when it was going to happen until it happened. dealer said they could not help unless it happened while they were driving the car. manufacturer said the same thing.*ak *sb | |||
| 04/11/2003 | 13000 | 1 | 07/02/2001 |
| When the gear was switched from park to reverse, the vehicle lurched forward and almost caused an accident. *jb..*ak | |||
| 1 | 04/01/2002 | ||
| The steering wheel vibrated while in idle, the structure of the vehicle rocked back and forth or from side to side. vehicle also picked up speed on its own without pressing the accelerator. ts *jb | |||
| When applying brakes vehicle accelerated forward resulting in a collision. dealer has been notified. please provide further information.*ak | |||
| 01/10/2002 | 3 | 09/12/2001 | |
| Electrical system shut down, loses all power. *ak the auto has accelerated on numerous occasions while stopped in traffic. teh air conditioner shut down while traveling, twice the vehicle experienced complete electrical shut down, on one occasion requiring the vehicle to be towed. consumer is requesting a vehicle replacement and for the failures to be recalled. *jg | |||
| 09/12/2001 | 5 | 09/12/2001 | |
| When at a complete stop vehicle will suddenly accelerate without applying gas.*ak a/c shut down while traveling. consumer unable to start the vehicle, the wipers, a/c and blinkers failed due to electrical system failure. *yh | |||
| 11/30/2001 | 2 | 09/28/2001 | |
| While at stop brakes applied, vehicle surged forward. consumer shifted to park to stop vehicle. dealer reprogrammed power module. vehicle surged again at a stop on 20 mar 2002, dealer found no problem.ak *mj | |||
| 09/15/2001 | 5 | ||
| Vehicle would accelerate on its own at slow speeds, this happened 5 times. vehicle taken to dealer 2 or 3 times. dealer could not find a problem. then on september 15, 2001 while parking vehicle accelerated. consumer applied brakes, but was not able to stop vehicle, resulting in vehicle running into building. consumer suffered headaches, amount of damage was $ 7000. *ak | |||
| 08/04/2001 | 1 | 07/18/2001 | |
| Before consumer's wife could take foot off the brake, and after shifting from park to drive, vehicle suddenly accelerated and went 30 feet before hitting a building. consumer bruised, but otherwise not seriously injured. *ak manufacturer is stating that accident was caused not caused by a defect in the vehicle. *slc | |||
| 02/09/2001 | 1 | 01/23/2001 | |
| While at a stop light engine started to rev. then consumer crashed into another car. recently, authorized mechanic's foot accidentally engaged the gas pedal while applying the brake pedal and drove consumer's vehicle into a work bench causing extensive damage to the vehicle. *ak the gas pedal and brake pedal are too close together and are a dangerous safety hazard. this problem was a design defect. *yh consumer has experienced 3 accidents due to the design of the gas and brake pedal. by inspected dealership and dept. of highway administration, the brake and gas pedal assemblies were replaced. *tt | |||
| 03/19/2001 | |||
| When braking vehicle would suddenly accelerate. vehicle was a rental.*ak | |||
| 03/10/2000 | 1 | ||
| While driving, consumer tried to move the front seat back by using what he thought was the power seat adjustment switch on the left side of the driver's seat, however the consumer really was adjusting an electric pedal adjustment switch that moved brake and gas pedal closer to consumer causing sudden acceleration, consumer states that these two switches should not be located near each other and that the pedal switch should only be able to be used while in park. *slc | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 01/23/2006 | 106190 | 3 | |
| Brake and accelerator pedals on -2001 mercury sable was checked in august 2003 without finding any problem with the car. i had just bought the car a couple of months prior. i informed the dealer (roundtree-moore) that i wanted to wait until later for this because if this is a certified car then it want show any thing until later,and i wanted to know that i could bring the vehicle back without a charge to repair. now i'm being told there will be a service charge to repair and a diagnostic fee of $90.00. i got a diagnostic from an independent mechanic which they will not accept. *ak | |||
| 03/13/2005 | 52000 | 3 | 05/22/2004 |
| Mercury sable had acceleration while using cruise control at highway speed. car continued to accelerate in spite of turning off cruise, pulling up the accelerator, and only stopped when the car was put into neutral, stopped and the engine turned off. could not stop with the brakes to the point of the brake pads smoking while the car kept accelerating.*ak | |||
| 03/02/2004 | 9542 | 2 | 11/23/2001 |
| I have a 2001 mercury sable ls with 9000 miles. i was attempting to park the car in front of a store in a shopping plaza located in cocoa beach ,fl. when i applied the brakes to park in the parking place, the brakes failed and the engine made a revving noise and the car leaped forward jumping the curb and crashing into a brick support column. this car was recalled for the brake pedal and accelerator problem and was supposedly fixed at the mercury dealers. i was transported to the hospital by the emergency squad. i was treated for a large gash in the forehead and xrays were taken of the chest, back and ribs which were not fractured but severely bruised. i also sustained two black eyes caused by my sunglasses hitting the steering wheel. i was wearing my seatbelt, however, the airbags did not deploy. estimated cost to repair my car is $7048. *ak | |||
| 10/19/2002 | |||
| Consumer states that the new brake pedal that was install due to a recall is now to big and to high for the consumer to reach causing their foot to go under the pedal. dealer notified ts | |||
| 03/15/2002 | 3 | 04/01/2001 | |
| On three occasions i have unintentionally hit the accelerator pedal because it is too close to the brake. after backing out of a parking place . i applied the brake and moved the gear lever to drive. at the same time my foot also hit the accelerator causing the car to move forward. the engine was racing. i turned off the ignition. if i had not had my foot on the brake, the car would have lurched forward out of control. another time i was slowing down for a red light and my foot momentarily hit the accelerator.*ak | |||
| 03/15/2002 | 12 | 10/01/2001 | |
| On numerous occasions, while attempting to depress brake pedal in my vehicle, i have inadvertantly depressed the accelerator at the same time. at first i thought it was my big feet, (size 13), in conjunction with me purchasing a smaller car than i was used to. but after hearing about your investigation into the matter based on other complaints, i had to add my concern as well. *ak | |||
| 4 | 05/09/2001 | ||
| Accelerator pedal and gas pedal are so close together when the brakes are applied consumer mistakenly steps on accelerator. *ak consumer has come close to having a collision due to this design. *jg | |||
| 02/09/2001 | 3 | 01/23/2001 | |
| When applying gas pedal it would get stuck, gas and brake pedals on this model are too close together, allowing the gas pedal to be accidentally engaged while applying the brake to stop, and has been involved in 3 accidents. *ak. *et | |||
| 12 | 11/01/2000 | ||
| Brake pedal & accelerator are too close together. manyt times both are depressed when only the brake was meant to be applied. vehicle was almost involved in 6+ collisions due to this problem.*ak | |||
| 06/01/2001 | 1 | 05/29/2001 | |
| When brakes are applied brake pedal is depressed and it goes down flush with accelerator pedal, causing unintentional acceleration. brake pedal sits higher than accelrerator pedal. so acclerator does not cause a problem, untile brake is applied. ford sent a letter stating it was within design specifications for the vehicle.*ak the consumer depresses the accelerator pedal and the brake pedal at the same time unintentionally due to faulty design of the pedal. *yh | |||
| 02/09/2001 | 1 | 01/23/2001 | |
| While at a stop light engine started to rev. then consumer crashed into another car. recently, authorized mechanic's foot accidentally engaged the gas pedal while applying the brake pedal and drove consumer's vehicle into a work bench causing extensive damage to the vehicle. *ak the gas pedal and brake pedal are too close together and are a dangerous safety hazard. this problem was a design defect. *yh consumer has experienced 3 accidents due to the design of the gas and brake pedal. by inspected dealership and dept. of highway administration, the brake and gas pedal assemblies were replaced. *tt | |||
| VEHICLE SPEED CONTROL - CABLES | |||
| 09/09/2006 | 1 | ||
| 2001 sable accelerator cable come out of the housing, causing the engine to decelerate. *ts *jb | |||
| 07/01/2005 | 29500 | 1 | 06/10/2002 |
| Dt: consumer was driving through hotel parking lot at low speed when the vehicle quickly accelerated striking 2 cars and scaling a 3 1/2 feet wall, dropping over and finally coming to a rest. the attending officer discovered that there was a broken throttle cable and suspected this was the cause of loss of control of the vehicle. it was totaled. *ak | |||
| 06/28/2005 | 29500 | 1 | 06/11/2002 |
| Dt: consumer was driving through parking lot at low speed when the car suddenly accelerated at great speed. the consumer was unable to slow the vehicle down before it struck 2 vehicles, and sped over a 3 1/2 foot high wall where it went over and came to a rest. upon inspection, the attending police officer discovered a broken throttle cable which he believed caused the vehicle to act the way that it did. the car was totaled. currently awaiting insurance report. *ak *jb | |||
| 10/15/2004 | 24943 | 1 | 07/01/2001 |
| The accelerator cable snapped while driving on a bridge. the vehicle was towed to the dealer and repaired. *jb *tc | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 06/15/2011 | 1 | ||
| 2001 mercury sable. consumer writes in regards to cruise control failure *tgw the consumer stated the vehicle rolled over twice. the consumer and his wife had to be extricated from the vehicle. the vehicle was totaled.*jb | |||
| 02/21/2008 | 60000 | 3 | 02/01/2007 |
| Tl*the contact owns a 2001 mercury sable. the contact stated that the cruise control would not disengage when he depressed the button. the cruise control button is currently inoperable. the current mileage was 61,111 and failure mileage was 60000. | |||
| VEHICLE SPEED CONTROL - LINKAGES | |||
| 07/16/2001 | 4 | 03/28/2001 | |
| On several occasions vehicle revved and accelerated suddenly and unexpectedly. dealer inspected vehicle, and could not duplicate or correct the problem. after dealer's inspection, vehicle, revved and accelerated forward gain, resulting in a collision. vehicle was totaled. please provide additional information.*ak consumer states three times at speeds ranging from 3 to 20 mph when jamming n the brakes either in foward or revers the engine would rev up at high speed and the vehicle would lurch either backwards or fowards, depending on whaat gear consumer was in, consumer was informed that the problem could not be duplicated, on the last occasion the vehicle went out of conrtol and was totalled.*jb | |||