Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||||
| 052212 | 11/14/2005 | 10018746 | Buck/jerk and miss during drive cycle above 3000 rpm - no dtc - 3.0l 2v gas and ffv engine. *tt | 01/13/2006 | |
| 18614 | 05/01/2005 | 10017916 | Surge, idle roll, rough idle only when the engine cooling fans are operating. *tt | 12/07/2005 | |
| 03111 | 06/09/2003 | 10002772 | Engine cooling fan induced body boom, rough engine idle sensation or unusual engine noise at idle when the engine cooling fan is in the high speed mode. *tt | 09/16/2003 | |
| 0361 | 03/31/2003 | 10001855 | Malfunction indicator lamp on with or without rough running, lack of power, surge or poor fuel economy with diagnostic trouble codes p0401, p0402, p1400, p1401. *tt *jb | 07/23/2003 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 04208 | 01/01/2006 | 0635 | 10019382 | Camshaft tick noise - 3.0l 4v engine only. *tt | 03/13/2006 |
| 02177 | 09/02/2002 | 10008581 | Cooling system-motorcraft premium gold engine coolant-serivce tips. *mj | 08/05/2004 | |
| 17434 | 12/01/2003 | 10008296 | Malfunction indicator lamp (mil) on with continuous memory diagnostic trouble codes (dtc's) p0172/p0175 (system too rich). *tt | 07/27/2004 | |
| 02221 | 11/11/2002 | 10008304 | Engine-gear driven synchronizers-incorrect installation-camshaft position synchronizer (cmp) installation tool correct application. *mj | 07/27/2004 | |
| 02223 | 11/11/2002 | 10008306 | Driveability-malfunction indicator lamp (mil) with p0316 when using winter blend reformulated fuels at temperatures above 50 degrees f (10 degrees c) during winter months-rough or rolling idle after hot soak restart p0191. transaxle-ax4s-1 | 07/27/2004 | |
| 17703 | 04/01/2004 | 10008217 | Ticking noise from left cylinder head with warm engine. *tt | 07/23/2004 | |
| 0415 | 01/26/2004 | 10007358 | Lower engine oil leaks 3.0l 2v vulcan engine. diagnostic service tips. *tt | 06/16/2004 | |
| 17503 | 01/01/2004 | 10007337 | Surge at a steady speed between 35 and 45 mph with no other driveability concerns. *tt | 06/14/2004 | |
| 17234 | 09/01/2003 | 10004089 | Engine oil leaks from the filter area on vehicles with a 3.0l 2-valve engine. *tt | 11/18/2003 | |
| 17224 | 09/01/2003 | 10004081 | Intermittent rolling idle on vehicles equipped with a 3.0l 2-valve engine. *tt | 11/18/2003 | |
| 16982 | 07/01/2003 | 10003851 | Clunking/popping noise from the passenger side of the engine compartment upon acceleration and/or deceleration. *tt | 11/04/2003 | |
| 03144 | 07/21/2003 | 10003744 | Engine misfire or rough running condition with coil on plug (cop) ignition systems may be more accurately diagnosed using the optional worldwide diagnostic system (wds) coil on plug (cop) kit. 2003 super duty f series included. *tt | 10/29/2003 | |
| 16613 | 02/01/2003 | 10002497 | Vehicles with very low odometer miles, may exhibit a higher than normal temporary start-up fast idle (1600-2500 rpm that decreases slowly). no service necessary. *tt | 09/03/2003 | |
| 0335 | 02/17/2003 | 10002482 | Idle air control (iac) valve diagnostic service tips. *tt | 09/03/2003 | |
| 0322 | 02/03/2003 | 10002472 | Streamlined diagnostic procedure for vehicles with malfunction indicator lamp (mil) on and diagnostic trouble codes (dtcs) p0401, p0402, p1400 or p1401, or runs rough, lacks power, surge, poor fuel economy, and the above listed dtcs without | 09/03/2003 | |
| 870197 | 10/22/2002 | 10000592 | Incorrectly installed gear driven camshaft position (cmp) sensor synchronizer assemblies causing surge, lost of power, malfunction indicator lamp on and diagnostic trouble codes p1336, p1309 and p0340. *tt | 03/25/2003 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||||
| 15915 | 05/01/2002 | 637813 | Some vehicles equipped with a 3.0l 2v engine may exhibit a rough run condition and diagnostic trouble code p0316 after a hot restart. *tt | 12/06/2002 | |
| 15680 | 03/01/2002 | 636310 | Some vehicles equipped with a 3.0l 2v engine may ehxibit a runs rough, check engine light and / or diagnostic trouble code p0316 after hot soak restart. *tt | 11/07/2002 | |
| 16035 | 07/01/2002 | 636229 | Some vehicles may exhibit a rough engine idle, engine idle roughness or idle rpm dip with the air conditioner on, a diagnostic trouble code p0191 or 1-2 upshift. *tt | 11/06/2002 | |
| 01246 | 12/10/2001 | 630515 | Engine oil system priming procedures, service tips for reports of premature engine failure. *tt | 04/18/2002 | |
| 15482 | 12/01/2001 | 630589 | Some vehicles equipped with a duratec engine may experience engine damage as a result of microscopic internal cracks in a batch of intake valves. *tt | 04/18/2002 | |
| 0214 | 01/21/2002 | 630001 | Some engine assemblies with aluminum cylinder heads repaired in-vehile have been found to leak coolant and/or oil from the cylinder head gasket area. *tt | 04/11/2002 | |
| 01205 | 10/15/2001 | 627927 | Some vehicles may exhibit vacuum or air leaks in the intake manifold and / or engine system causing diagnostic trouble codes p0171 and or p0174. *tt | 02/26/2002 | |
| 15239 | 09/01/2001 | 625693 | Information on pre delivery temporary fast idle. *tt | 11/30/2001 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||||
| 16094 | 08/01/2002 | 636110 | Some vehicles may exhibit fuel diagnostic trouble codes p0171, p0172, p0174, p0175 or mass air flow diagnostic trouble codes p0102, p0103, p0112, p0113. *tt | 11/05/2002 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - GAS RECIRCULATION VALVE (EGR VALVE) | |||||
| 02M01 | 06/01/2004 | 02M01 | 10007207 | Customer satisfaction program 02m01 supplement #4. certain ford 2000 through 2003 vehicles equipped with a tube-mounted egr pressure sensor - additional egr pressure sensor warranty coverage. *tt supplement #3. *mj supplement #6 | 06/03/2004 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 04/05/2012 | 88000 | ||
| Tl-the contact owns a 2002 mercury sable. while driving 35 mph, the contact noticed that the vehicle had suddenly began to accelerate without warning. in order to stop the vehicle, the contact had to shift into neutral and then shut the vehicle off. the failure had not been diagnosed and had not been repaired. the failure and current mileages were 88,000. sm. | |||
| 04/05/2012 | 88000 | ||
| While traveling 35 mph the contact noticed that the vehicle had suddenly began to accelerate without warning, inorder to stop the vehicle the contact had to shift into neutral and then shut off the vehicle. the vehicle has not been diagnosed and has not been repaired. the current and failure mileages are 88000. bml | |||
| 03/14/2012 | 102000 | ||
| Engine suddenly began racing, (as if the accelerator was stuck) while pulling into a parking space at the mall. was able to stop the car by firmly applying the brakes. checked and verified that the floor mat was not interfering with the accelerator pedal. | |||
| 12/14/2010 | 105000 | ||
| When cruise control is on and active and gas pedal manually depressed ( to pass car) throttle will stick open. ball on throttle plate comes out of saddle on cruise control cable. when foot taken off gas ball on throttle plate does not return to original saddle position at end of cruise control cable. ball on throttle plate gets stuck on edge of enterance to cable saddle. throttle sticks partway open with amount open depending on cruise control cable position / amount of throttle commanded by cruise control. i fixed by placing a piece of 1/2 o.d. tube over cable (slit along length and then over cable, cable tie in position). this is enough to keep ball on throttle from coming out of saddle on cruise cable. basically snap lock in saddle is wearing out after repeatedly pressing on gas while cruise control is on and active. no more problems for 20,000 miles. | |||
| 03/14/2012 | 102000 | ||
| Engine suddenly began racing, (as if the accelerator was stuck) while pulling into a parking space at the mall. was able to stop the car by firmly applying the brakes. checked and verified that the floor mat was not interfering with the accelerator pedal. | |||
| 12/14/2010 | 105000 | ||
| When cruise control is on and active and gas pedal manually depressed ( to pass car) throttle will stick open. ball on throttle plate comes out of saddle on cruise control cable. when foot taken off gas ball on throttle plate does not return to original saddle position at end of cruise control cable. ball on throttle plate gets stuck on edge of enterance to cable saddle. throttle sticks partway open with amount open depending on cruise control cable position / amount of throttle commanded by cruise control. i fixed by placing a piece of 1/2 o.d. tube over cable (slit along length and then over cable, cable tie in position). this is enough to keep ball on throttle from coming out of saddle on cruise cable. basically snap lock in saddle is wearing out after repeatedly pressing on gas while cruise control is on and active. no more problems for 20,000 miles. | |||
| 03/14/2012 | 102000 | ||
| Engine suddenly began racing, (as if the accelerator was stuck) while pulling into a parking space at the mall. was able to stop the car by firmly applying the brakes. checked and verified that the floor mat was not interfering with the accelerator pedal. | |||
| 12/14/2010 | 105000 | ||
| When cruise control is on and active and gas pedal manually depressed ( to pass car) throttle will stick open. ball on throttle plate comes out of saddle on cruise control cable. when foot taken off gas ball on throttle plate does not return to original saddle position at end of cruise control cable. ball on throttle plate gets stuck on edge of enterance to cable saddle. throttle sticks partway open with amount open depending on cruise control cable position / amount of throttle commanded by cruise control. i fixed by placing a piece of 1/2 o.d. tube over cable (slit along length and then over cable, cable tie in position). this is enough to keep ball on throttle from coming out of saddle on cruise cable. basically snap lock in saddle is wearing out after repeatedly pressing on gas while cruise control is on and active. no more problems for 20,000 miles. | |||
| 08/01/2008 | 95000 | 1 | |
| This is a recurring problem with my 2002 mercury sable. water leaks into the interior blower motor and shorts it out. i've replaced the motor and switch 3 times each over the last year and it keeps happening. ford wants about $400 to repair. i discovered that a lot of people have this problem with this make and model and the taurus. *tr | |||
| 07/22/2008 | 77912 | 1 | |
| While driving- car jerked, dash lights lit, engine stopped. car towed to clovis ford dealer- defective engine cam position sensor (p/n 1f1z6b288 ba) and cam position sensor drive (da 2089). *tr | |||
| 03/01/2007 | 35000 | 6 | 06/01/2006 |
| Tl*the contact owns a 2002 mercury sable. the contact stated that he experiences intermediate failure with the vehicle. in march of 2007, while coming to a complete stop at 5 mph, the engine revved and the rpms maxed out on the engine. while the vehicle continued to rev, the contact depressed the brake pedal, placed the vehicle in neutral, and shut off the vehicle. the contact has experienced the same failure five times since the first failure. the dealer stated that they could find no failures with the vehicle. the vin, engine size, number of cylinders, powertrain, and transmission type were unknown. the current mileage was 40,000 and failure mileage was 35,000. | |||
| 02/11/2006 | 1 | 08/18/2002 | |
| Engine cut off while at a light. *nm | |||
| 02/01/2006 | 2000 | 6 | |
| After stopping at intersection, traffic light, etc., unexplained engine surge and engine noise, makes car lurch forward even when applying all possible pressure to brakes. surge ceases only when transmission put in neutral. towed to dealer first time, driven several times. this has happened several times. dealer can find nothing wrong. i am always apprehensive when driving this vehicle. *jb | |||
| 10/01/2004 | 3 | ||
| While driving, the engine completely shut down. once the vehicle has been turned completely off, the vehicle would start again after a few minutes. please provide any further information. please provide vehicle identification number. *jb | |||
| 04/01/2004 | 3 | ||
| Vehicle stalled intermittently while driving. *nm vehicle gave no warning before it died. service dept can not find the problem. *tc | |||
| 06/10/2004 | 10297 | 1 | |
| While driving on the highway oil light came on, and the vehicle started shaking. vehicle stalled while the consumer was pulling off the highway. consumer then checked the oil level which indicated empty. vehicle was towed to a dealership and stayed there for 3 weeks before they indicated that engine lost its oil. vehicle was then towed to a mechanic, who did tsb 10007358 print out that indicated that this was a common failure with these vehicle.*ak | |||
| 11/15/2003 | 0 | ||
| I bought my car two months ago august 10,2003, from hoodriver ford mercury, and so far, it has been in the shop twice. while i am sitting,it dies and will not keep idling after 5 minutes. i have taken it in twice to the shop at the ford dealer, and they have already cost me $48.00 on my ford credit card for a fuel pump. they also said that they put in new sensors too. i don't want to use up my full warranty in a few months.... two days ago, i took it back and they put in four other parts with something to do with leaking valves and or something else. it is now sitting in the shop again, as they haven't resolved anything, it still will not idle for long. i tried to get them to replace the car with something else, but they refused to do so. now, i drive for the senior services, and i need a dependable car that i can rely on for my work. | |||
| 03/01/2003 | 1 | 12/29/2002 | |
| In march 2003 while driving 52 mph vehicle was involved in a collision where front end was damaged, and front air bags did not deploy. dealer stated that front air bags should have deployed. *ak the vehicle check engine light illuminated and it's experiencing problem with the egr valve and fuel pump. *nm | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 07/15/2003 | 7500 | 9 | 12/22/2001 |
| After 18 months of proper operation, the automatic heater/ac temperature control started to malfunction on my vehicle. when started from a cold start, the interior temperature is maintained at a comfortable 77 to 78 degrees. as time passes, it is necessary to keep increasing the temperature until after an hour has passed, the setting is at 85 degrees and it is still too cold. the next setting is 90 degrees which is full heat to car. it doesn't take long for the heat to run you out. then it has to be set back to 85 degrees. this is not only annoying and uncomfortable, it is unsafe, because while driving, i have to continually make the adjustments. the problem is a permanent one; it does not come and go. had it back to dealer 4 times, most of the time they ran the can in the heated and air conditioned shop and could not duplicate the problem. at my last time to the dealer, the service manager told me that they had spent all the time and money they were going to on my vehicle unless they could come up with an error code. they showed me how to read the error code but there is no error code. it seems as though the temperature sensor in the cabin module is heating up with operation, or changing for some other reason. the system did not operate like this for the first 18 months life of the car and should not now. ford apparently cannot solve a problem without an error code. again, it is a safety problem to me as well a comfort problem. the actual date that it started is approximate. the very poor temperature control accounts for a good portion of the low mileage on the car. my little mercury tracer is able to keep us very comfortable and warm and cost a whole lot less. *ak | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN | |||
| 05/15/2006 | 49946 | 2 | 08/18/2003 |
| 1. driving in hot weather 2. a/c and fans inoperable, slight smell of smoke 3. replace fan motor, resistor,cowel panel and rain hat seal. this failure was addressed in the nhtsa item# 10011149. *nm | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 04/01/2009 | 2 | ||
| 2002 mercury sable ls. consumer states problems with fuel injector and damaged valve *tgw the consumer stated when the check engine light illuminated, the vehicle developed an engine miss. the problem was diagnosed as a faulty #5 fuel injector. codes po305 and po316. the cost of the repair was $800 plus dollars. when the consumer retrieved the vehicle, he was informed there was some carbon deposits present and the vehicle might run a little rough until the carbon burned off. one week later, the check engine light illuminated again. it was the same two codes from a previous repair. the dealer informed the consumer of a damaged valve and the cost would be anywhere from $1600-$2000. the consumer filed a complaint with the attorney generals office and was refunded his money from the previous repair. *jb | |||
| 06/16/2006 | 51000 | 3 | 01/05/2004 |
| My car (2002 mercury sable) continues to fail smog inspection due to faulty oxygen sensors. i have taken it to the dealer and it costs at least $200 each time i take it in and they never completely fix it stating it is an ongoing problem with this car. the check engine light is always on. *nm | |||
| 11/12/2005 | 1 | 04/08/2005 | |
| 2002 sable sl -purchased may 2005 - w/14,000 miles- nov. drove on freeway- exited to restaurant- with in 4 minutes of exiting car front end was engulfed w/flames reaching into dash- fire dept. on seen- when car was placed on tow 5 minutes later car started fire again- had to get fire dept. again- engine completely melted- tow yard and varsity dealer rep. stated a very suspicious fire seeing there is only 16,000-17,000 miles. ford will not investigate and refuses to give me an answer to why and how i almost died in a severe car fire - there is not much left to the vehicle- it is sitting at stu evans ford mercury, garden city, michigan- your help would be greatly appreciated. i only had limited insurance and could not afford fire and theft for i just graduated from college trying to find a job. 1 week before this incident i retained a job and now have no vehicle. my mother purchased it for 12,000.00 for a grad. gift for me so i wouldn't have a car payment to worry about. now i have nothing. the car was running fine, no noises or anything,. an oil change was done 4 weeks prior to the incident. *nm | |||
| 05/02/2003 | 8530 | 1 | 08/23/2002 |
| Dt: the consumer said that he got out of the car to go get a hair cut, and when he came out the car was running although he had the keys in his hands. when the consumer popped the hood, the engine was running, and when he closed the hood it stopped all of a sudden. the consumer had no idea that this was going to happen. the consumer saw on cnn news about ford. the consumer had become concerned and wanted someone to help him. the dealer said that they could not find anything wrong with the car. the manufacturer said that the car was not on recall. the caller was very concerned because he needed the car and wanted someone to help him. *ak the problem may be due to the cruise control switch. *sc *jb | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 05/09/2006 | 1 | 06/21/2003 | |
| My car was running fine, i purchased the car june 2003, i have kept up with typical vehicle maintenance. my last oil change the mechanic said it was low, checked for leaks and did not find anything. i was driving home from work the engine light started to blink and the car would not accelerate. i pulled over, turned the car off. i let the car rest for 10 minutes tried to start again and the engine would run but chugged and vibrated. had the car towed to the family mechanic and found out the camshaft broke. my sable has 72,000 miles, i purchased the car with 21,000 miles from columbia ford in columbia ct. my mechanic said the engine was built poorly because this should not have happened, it is very rare. so here i am, three years into my loan and three years to go--$8000 left to pay and it is going to cost $3000+ to put in a new engine. anyone want a car for $8000 without an engine? i would never by a ford or a mercury again!! *jb | |||
| 09/20/2002 | 1 | ||
| While driving the vehicle at any speed engine will stall, vehicle has been serviced several occasion at the dealer and problem still reoccurs. nlm | |||