Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC - PEDALS AND LINKAGES | ||||||||||||||||
| 02V266000 | FORD MOTOR COMPANY | from 05/03/1999 to 09/14/2001 | V (Vehicle) | 369614 | 09/13/2002 | ODI | FORD MOTOR COMPANY | 10/02/2002 | 10/04/2002 | |||||||
| Defect Summary | Certain passenger vehicles equipped with adjustable padels are being recalled in order to adjust the brake and accelerator pedals to a minimum of 50 mm of lateral separation. simultaneous application of both the brake and accelerator pedals could result in an increase in engine rpm. | |||||||||||||||
| Consequence Summary | This could result in a customer experiencing an unintended vehicle speed increase or a perceived unable to stop condition. | |||||||||||||||
| Corrective Summary | Owners will be instructed as to the proper way to set the position of the pedals and to take their vehicles to a dealer to have the spacing between the brake and accelerator pedals measured. if the spacing is found to be less than 50 mm, the dealer will adjust the pedals to increase the distance between them to greater than 50 mm. owner notification began october 28, 2002. owners who do not receive the free remedy within a reasonable time should contact ford at 1-866-436-7332. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC - SWITCHES - BRAKE LIGHT | |||||
| 02176 | 09/02/2002 | 10008580 | Lamp-brake-invadvertent disabling of brake shift interlock. *mj | 08/05/2004 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC - PEDALS AND LINKAGES | ||||||
| RP03001 | FORD MOTOR COMPANY | 10/31/2003 | 03/23/2004 | BRAKE/ACCELERATOR PEDAL APPLICATION | ||
| Ms. rodman reported that after her vehicle was inspected for the recall, her mother experienced a sudden acceleration and crashed the sable into a light pole.previously nhtsa had conducted an investigation for this issue (pe02-035) that resulted in the recall (02v-266) of 369,000 my 2000-2002 taurus and sable vehicles equipped with adjustable brake and accelerator pedals to insure that the separation between the pedals was at least 50mm..a review of odi's database for complaints regarding recall 02v-266 did not identify any recall remedy complaints other than the petitioner's.ms. rodman | ||||||
| SERVICE BRAKES, HYDRAULIC - SWITCHES - BRAKE LIGHT | ||||||
| RQ03008 | FORD MOTOR COMPANY | 10/23/2003 | 03/05/2004 | BRAKE LIGHT SWITCH FAILURE | 04V106000 | |
| Ford conducted a recall in march, 2001 to correct a defect affecting the brake light switch in my 2000 through early-2001 taurus and sable vehicles equipped with power adjustable pedals (recall 01v-078).rq03-008 was opened to investigate complaints concerning the remedy and scope of 01v-078.odi's analysis identified concerns with post-repair failures in recalled vehicles,failures in my 2001-02 vehicles with adjustable pedals that were not included in recall 01v-078, and failures in my 2000 vehicles with fixed pedals.(note: the manufacturer failure data in this resume includes all crashes and injuries, but the complaint information is limited to my 2001-02 vehicles that were not included in the scope of recall 01v-078.)on march 1, 2004, ford notified nhtsa of a safety defect in my 2000 through early-2003 taurus and sable vehicles equipped with adjustable pedals and my 2000 subject vehicles equipped with fixed pedals (recall 04v-106).the notification identified three factors contributing to brake light circuit failures:(1) continuing grease contamination issues that prompted 01v-078; (2) misalignment of the booster rod pin and the brake light switch; and (3) wire assembly fatigue.the first two conditions were limited to vehicles with adjustable pedals and the latter condition affected vehicles with fixed pedals.ford will instruct owners to bring their vehicles to a dealer to have the brake light switch and associated wiring replaced with a re-designed brake light switch and wiring assembly. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES, AIR - DISC - ROTOR | |||
| 05/01/2003 | |||
| While traveling on the highway without prior warning another vehicle apply his brakes in front of him forcing him to hit from behind. please fill in additional information dealer is aware of the problem. | |||
| SERVICE BRAKES, ELECTRIC | |||
| 06/04/2009 | 36251 | 1 | |
| When having to make an emergency stop you better pray, this is one of the worst cars i have ever driven for having to make a panic stop. i have had this problem checked by the dealer only to say there is no problem well, yes there is if i am only one of 50 other people who seems to have the same problem. what happened to safety for the people? *tr | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 11/25/2012 | 170242 | 1 | |
| Driving at appox 30 mph car began to accelerate to over 60 mph with brakes being fully applied. slowed car as much as possible before shifting car into park and car skidding off road to a stop. brakes were smoking from trying to stop car. car towed to mechanic. accident happened on rt 16 east of rt 395 in webster ma at 11:30 am. *tr | |||
| 04/29/2011 | 75000 | ||
| Left front spring broke gouging an 8 inch tear in tire side wall causing a blowout and damage to anti-lock brake system. transmission mount was also damaged. if this had happened at highway speeds, loss of steering control and braking could have caused serious injuries. ford denies any responsibility. i was told that ford had admitted frequent spring failure on its 1999 to 2001 taurus/sable vehicles and installed guards to protect the tires from blowout. this is second spring failure in 2 years. the first time was the right rear spring broke damaging strut and gouging tire but not causing deflation. two spring failures on the same vehicle in 2 years indicate that it is not an isolated incident. this is time bomb waiting for someone to get seriously injured. | |||
| 02/03/2007 | 8000 | 50 | 04/03/2003 |
| Every since i got this car the brakes have not stopped like they should. i feel this is a safety issure. has there been any other complaints like this? *jb | |||
| 05/08/2005 | 43000 | 1 | 09/01/2003 |
| I put my foot on the brake, and the car accelerated and i was unable to stop causing an accident. this has also happened on several other occassions causing near miss accidents. *nm | |||
| 01/19/2004 | 18029 | 1 | |
| While driving brakes proceeded to the floor and the vehicle surged forward. as a result, driver had to put the vehicle into neutral. dealer stated theat battery voltage was low. *ak | |||
| 42000 | 1 | ||
| While driving 60 mph the vehicles brakes were applied and the brake pedal went to the floor. the vehicle skid about one hundred feet before it rear ended another vehicle. *nlm | |||
| 04/02/2003 | 20 | 05/01/2002 | |
| When the brakes were applied, the pedal traveled to the floor, the dealer was unable to duplicate the problem. *jb when traveling at high speeds the problem would occur. scc | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 08/17/2007 | 2 | 08/19/2004 | |
| Car not handling properly. brakes squealing. very poor gas mileage. car riding lower in back. sounded/felt like i was riding on a flat, tire pressure was down, but not badly (3 lbs). took to mechanic for tuneup. advised rear tire bad with flat spots. purchased tires to be installed. when mechanic pulled tire/wheel to install, noticed rear spring was broken. pulled tire/wheel from other side. it too, was broken. one break was new, the other older as ends were rusted over. there are rub marks and wear on the rubber covering over both springs as well as the coating coming off. i have the broken springs and have taken photos that show brakes and discoloration. two (2) new tires, two (2) rear springs and alignment cost $614.68. i frequently have my grandchildren with me. either one or both of them could have been severely injured has the pieces come through the seats. *tr | |||
| 07/05/2005 | 1 | ||
| Mercury sable, 2002, total brake failure while driving at about 55 mph on freeway 101, i-5 i-10 interchange in heavy morning traffic in los angeles, around 10: o'clock. no collision. required about two miles to come to a stop. chp report: ncic # 9590. vin: 1mefm55s2g626338. *nm | |||
| 03/25/2005 | 1 | ||
| While driving a tractor trailer jumped in front of consumer's vehicle. driver applied the brakes and the pedal went to the floor. driver lost control of the vehicle and slid underneath tractor trailer. the driver's side airbag did not deploy, but the passenger's side air bag did deploy. driver sustained head injuries and died thirty minutes later. *ak | |||
| 10/25/2004 | 1 | ||
| While driving consumer applied the brakes to avoid another vehicle and it crashed into the other vehicle on the passenger's side. no injuries reported. vehicle was towed to the dealer for inspection, but mechanic could not duplicate the problem. on 11-01-04 the problem recurred. the*ak | |||
| While traveling 5 mph and attempting avoid a crash consumer depressed brake pedal with force to floorboard resulting in accelerator pedal being depressed at the same time. this caused a crash. please provide further information.*ak | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE | |||
| 05/31/2003 | 16990 | 2 | 05/31/2003 |
| 1. vehicle is still under manufacturer's 3 yr bumper to bumper warranty but they will not repair a rupture in the body (fatigue?) which has allowed the driver side door lock to come loose. the rupture is progressively increasing. brought to attention of dealer, mall of georgia ford in buford ga, tel. 770-932-4060, on 10-27-2003. dealer promised to order part and call my wife at home on its arrival. i went out of the country for 4 months. my wife never rec'd any call. on my return, i called the dealer and was told sorry! procedure has now been changed. bring in vehicle, we'll photograph it, send it to ford for a decision. after going through this procedure i was told ford does not acknowledge this to be a manufacturing defect and will not pay. talked to ford mercury people but they say the dealer decided that it was not covered under warranty, dealer says ford mercury made that decision. i am stuck in the middle trying to argue with both, with each side putting blame on the other. there is no damage to the body where the body rupture exists around the lock assembly hole in the door body: there has been no accident, nobody trying to jimmy open the lock to steal the cart ( an alarm is installed in the car) and i can find no other reason for the body to start splitting at the hole where the lock assembly fits. i need your help to have ford mercury live up to their warranty and, if appropriate, have a neutral party evaluate the problem. 2. on 5-31-2003 while driving the vehicle on i-75 about 30 mile se of atlanta, the vehicle started to skid when the brake was applied even though it has an abs system installed and a scrunching sound was heard as though metal was rubbing against metal. the same exact situation occurred again once more on hwy 29 near my home in lawrenceville, ga. this is a problem that occurs occasionally, not everytime that the brakes are applied, and has proved impossible to replicate whenever a mechanic has tried to diagnose it. *nm | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||
| 06/27/2002 | 1 | 01/05/2002 | |
| While driving brakes went out, causing a vehicle crash. cause unknown. dealer notified.*akjlg | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||
| 05/06/2005 | 31900 | 4 | 03/01/2002 |
| Dt: the contact owns a 2002 mercury sable ls. the vehicle had less than 31,900 miles on it. on 5/6/05 front brakes were replaced. front brake pads cut the front rotors. resurfaced the rotors, replaced and machined them which cost $250-275. . then on 7/25/05 had the rear brakes replaced/machined rear drums/replaced shoes/ flushed the brake system, and replaced brake cylinder. which cost consume r around $425. the vehicle now only has 33,544. the dealership has been very good about doing work on this vehicle. consumer contacted the manufacturer, and they told him the problem was with the vehicle. they said they would call the dealership. all they did was contact the dealership, and they gave consumer $50 off. that was all the manufacturer did, and they never contacted him back. he dealt with the manufacturer before, and they did nothing for him then. consumer did not like the way customer service handled his concerns. brakes went out after three years. also contacted consumer reports, and they informed him that they were going to do a report on car brakes. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 05/06/2005 | 31900 | 4 | 03/01/2002 |
| Dt: the contact owns a 2002 mercury sable ls. the vehicle had less than 31,900 miles on it. on 5/6/05 front brakes were replaced. front brake pads cut the front rotors. resurfaced the rotors, replaced and machined them which cost $250-275. . then on 7/25/05 had the rear brakes replaced/machined rear drums/replaced shoes/ flushed the brake system, and replaced brake cylinder. which cost consume r around $425. the vehicle now only has 33,544. the dealership has been very good about doing work on this vehicle. consumer contacted the manufacturer, and they told him the problem was with the vehicle. they said they would call the dealership. all they did was contact the dealership, and they gave consumer $50 off. that was all the manufacturer did, and they never contacted him back. he dealt with the manufacturer before, and they did nothing for him then. consumer did not like the way customer service handled his concerns. brakes went out after three years. also contacted consumer reports, and they informed him that they were going to do a report on car brakes. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - SHOES/LININGS | |||
| 05/06/2005 | 31900 | 4 | 03/01/2002 |
| Dt: the contact owns a 2002 mercury sable ls. the vehicle had less than 31,900 miles on it. on 5/6/05 front brakes were replaced. front brake pads cut the front rotors. resurfaced the rotors, replaced and machined them which cost $250-275. . then on 7/25/05 had the rear brakes replaced/machined rear drums/replaced shoes/ flushed the brake system, and replaced brake cylinder. which cost consume r around $425. the vehicle now only has 33,544. the dealership has been very good about doing work on this vehicle. consumer contacted the manufacturer, and they told him the problem was with the vehicle. they said they would call the dealership. all they did was contact the dealership, and they gave consumer $50 off. that was all the manufacturer did, and they never contacted him back. he dealt with the manufacturer before, and they did nothing for him then. consumer did not like the way customer service handled his concerns. brakes went out after three years. also contacted consumer reports, and they informed him that they were going to do a report on car brakes. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - WHEEL CYLINDERS | |||
| 05/06/2005 | 31900 | 4 | 03/01/2002 |
| Dt: the contact owns a 2002 mercury sable ls. the vehicle had less than 31,900 miles on it. on 5/6/05 front brakes were replaced. front brake pads cut the front rotors. resurfaced the rotors, replaced and machined them which cost $250-275. . then on 7/25/05 had the rear brakes replaced/machined rear drums/replaced shoes/ flushed the brake system, and replaced brake cylinder. which cost consume r around $425. the vehicle now only has 33,544. the dealership has been very good about doing work on this vehicle. consumer contacted the manufacturer, and they told him the problem was with the vehicle. they said they would call the dealership. all they did was contact the dealership, and they gave consumer $50 off. that was all the manufacturer did, and they never contacted him back. he dealt with the manufacturer before, and they did nothing for him then. consumer did not like the way customer service handled his concerns. brakes went out after three years. also contacted consumer reports, and they informed him that they were going to do a report on car brakes. *ak | |||
| SERVICE BRAKES, HYDRAULIC - PEDALS AND LINKAGES | |||
| 01/01/2004 | 2 | 04/01/2003 | |
| Windshield on 2002 mercury sable is defective. *mr the consumer heard a noise coming from the right side of the windshield in the area of the glove box. the problem was intermittent. the problem would seem to get worse during cold weather. (rattling and whistling) the rear brake light would stay lit after the consumer exited the vehicle. the consumer would have to reopen the vehicle and step on the brake pedal a few times before the brakes would go out. (this was an occasional problem) the brake pedal was on recall which was #04106000, but the windshield was not. the windshield recall #03v087000. *sc *jb | |||
| 04/20/2002 | 2 | 11/03/2001 | |
| Brake and gas pedals are too close together, more than once, vehicle failed to stop because when applying the brake consumers foot hit the gas pedal and vehicle would not stop.*ak .*jb | |||
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST | |||
| 03/09/2007 | 2 | 01/15/2003 | |
| We have a 2002 mercury sable ls premier model. this failure has happened several times now, but neither of us communicated to the other about it until today. it is an intermittent surge of the car when braking. the latest time was today, and it happened to my wife. it happened to me also several weeks ago as well. i stepped on the brakes and instead of stopping, the car seemed to go faster and not want to stop. extreme force was needed to stop the car. then it was fine. *jb | |||