Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 12/28/2009 | 89631 | 1 | |
| Right front spring broke, puncturing the tire. thankfully, we were just pulling out of the garage, not driving on the expressway at 70 mph. *tr | |||
| 06/23/2008 | 55000 | 1 | |
| I bought these tires and they only have a few thousand miles on them. they were 60,000 miles tires. with my alzheimer's husband under the care of hospice i went to run errands. i also recently bought 2 new front tires. when putting them on the told me they looked dry rotted and to take them back. merchants tires has moved. it cost money to drive around trying to find where they moved to. hospice only gives me 1 hr. tell me how i am suppose to take care of this? *tr | |||
| 05/18/2008 | 39863 | 1 | |
| 2002 mercury sable. 40k miles. front driver's side coil spring failed (broke) while backing car from driveway. spring failure caused rupture of front driver's side tire. spring caused the front wheel to lock up, disabling the vehicle. it was towed to dealership where the damaged tire and all 4 coil springs were replaced as a preventative measure. there did not appear to be any corrosion on the broken coil spring. the paint was intact, there was no evidence of pitting or bubbling, and the steel looked like a clean break. *tr | |||
| 08/17/2007 | 2 | 08/19/2004 | |
| Car not handling properly. brakes squealing. very poor gas mileage. car riding lower in back. sounded/felt like i was riding on a flat, tire pressure was down, but not badly (3 lbs). took to mechanic for tuneup. advised rear tire bad with flat spots. purchased tires to be installed. when mechanic pulled tire/wheel to install, noticed rear spring was broken. pulled tire/wheel from other side. it too, was broken. one break was new, the other older as ends were rusted over. there are rub marks and wear on the rubber covering over both springs as well as the coating coming off. i have the broken springs and have taken photos that show brakes and discoloration. two (2) new tires, two (2) rear springs and alignment cost $614.68. i frequently have my grandchildren with me. either one or both of them could have been severely injured has the pieces come through the seats. *tr | |||
| 03/14/2007 | 74236 | 2 | 01/01/2003 |
| Tl*- while backing out of the driveway at 5 mph in the 2002 mercury sable the front passenger side tire went flat when the coil spring snapped , causing the sharp end of the spring to puncture the inside wall of the front tire. failure mileage was at 74,236 miles. *ak | |||
| 01/26/2006 | 39989 | 2 | 07/20/2005 |
| On thursday, january 26th, i was driving home and had a flat on the front driver's side tire. i replaced the tire. two weeks later on friday, february 10 i had another flat (rear passenger) tire. both of these tires were continental touring contact as p215 s60/16. my concern is whether or not there was a recall on these tires. i have 2 more left. i purchased the car from carmax in richmond, va in july 2005 (2002 mercury sable ls). currently there are 39,981 miles on the car. *jb | |||
| Please add details. mr | |||
| TIRES - TREAD/BELT | |||
| 07/14/2007 | 18000 | 1 | 06/23/2006 |
| Tl*the contact owns a 2002 mercury sable. the contact stated that all four tires on her vehicle have no tread. these tires were the original tires on the vehicle (continental, size p215/60r16). the dealer has not been notified. the passenger side tire had a bulge. the vehicle is rarely driven. the tires were rotated at the scheduled time, most recently on june 1, 2005. the dot# was not confirmed; it could be fp-3f1213480aa. recall # 4512 was listed in her owner's manual, however, it indicated that it was repaired. the fuel system and tire pressure were unknown. the current and failure mileages were 18,000. | |||
| 06/23/2007 | 66695 | 1 | 11/13/2004 |
| I drove from my home to oxon hill, md, a distance of approximately 30 miles and the steering was bumpy. when i reached my destination, i did a visual inspection of the tires and nothing appeared unusual. after approximately 45 minutes, i resumed driving. about 11 miles later at exit 15 (214/central avenue east) on 95/495 northbound, the sidewall of the right front tire blew out. i was traveling at a speed of about 65 mph. i pulled off the interstate and looked at the tire. the tread had separated from the sidewall and was approximately 3/4 detached. i got off at the 214/central avenue east ramp and pulled to the side of the road. by this time, the tread had separated completely from the sidewall. the tire had 20,000 miles on it and was a starfire flite-line iv p21560r16. we will go back to the retailer who sold us the four tires and plan to get all four tires replaced. *ak | |||