Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| WHEELS | |||
| 04/29/2011 | 75000 | ||
| Left front spring broke gouging an 8 inch tear in tire side wall causing a blowout and damage to anti-lock brake system. transmission mount was also damaged. if this had happened at highway speeds, loss of steering control and braking could have caused serious injuries. ford denies any responsibility. i was told that ford had admitted frequent spring failure on its 1999 to 2001 taurus/sable vehicles and installed guards to protect the tires from blowout. this is second spring failure in 2 years. the first time was the right rear spring broke damaging strut and gouging tire but not causing deflation. two spring failures on the same vehicle in 2 years indicate that it is not an isolated incident. this is time bomb waiting for someone to get seriously injured. | |||
| 04/16/2011 | 134320 | ||
| Tl- the contact owns a 2002 mercury sable. while driving approximately 50 mph the contact heard a banging noise underneath the vehicle. the vehicle was towed to a independent mechanic where the mechanic stated all four coil springs were broken on the front and rear driver and passenger sides. the failure occurred due to corrosion. the vehicle was repaired. the manufacturer was contacted and stated there was not a recall. the dealer stated there were similar failures reported but there was only a recall for the prior year, make and model. the approximate failure mileage was 134,320. ds | |||
| 01/04/2010 | 62000 | ||
| Tl - the contact owns 2002 mercury sable. the contact stated that while leaving a parking space the spring coil broke and punctured the tire. the vehicle was towed into a local shop and its being repaired. the failure and current mileage is 62,000. pm | |||
| 06/15/2010 | |||
| 6/16/10 front springs; coil springs broke causing damage and lose to a 5 month old tire. i am in the process of replacing front coil spring and purchasing a new tire as this just happened yesterday. very dangerous to drive car when this happens but i had to investigate the problem. were i driving when this occurred, it could have been a very dangerous situation. | |||
| 06/20/2008 | 85000 | ||
| Tl* the contact owns a 2002 mercury sable. three of the steel wheels have developed cracks. this conditions causes the tires to lose air pressure. a technician from the dealer confirmed the failure, but referred him to the manufacturer. the manufacturer was notified, but no assistance was provided. the current mileage was approximately 98,000. the failure mileage was approximately 85,000. | |||
| WHEELS - CAP/COVER/HUB | |||
| 10/16/2003 | 33394 | 5 | 11/11/2002 |
| I have a 2002 mercury sable w/ 40,000 miles on it. the car had to be taken back numerous times the hub caps fell off after the 6th time they replaced with alloy wheels. the right & left sway bar end links have been replaced. the altenator went out and was replaced. the transmission had to completely be overhauled. the powertrain control module replaed, the spark plug wire replaced, replaced processor and key. #4 plug wire shorting out caused coil to go bad and fouled #3 ac coil asy-ign replaced after fixing $3 & #4 showed up on power balance retest,but said road test was ok at this time suggested fel management. it scares me that so much can go wrong on a 2002 auto. i did have extended warranty on the altenator and transmission, but i would have hated to pay the $3028.00 charge to fix the problem, i wasn't real happy to pay the deductible. the extended warranty got stuck paying even though i had the car in under orignal warranty for the same problem. *la | |||