Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN | |||||
| 041512 | 09/06/2004 | 041710 | 10011157 | 4f50n transaxle no 1-2 upshift and diagnositc trouble code p0732. *tt | 01/04/2005 |
| 17358 | 08/01/2004 | 17963 | 10008183 | Groan/buzz/vibration when the gear selector is in park with the vehicle parked on an incline. *tt this bulletin updates previous bulletin 17358, dated 11/01/2003 to include 2005 models. *tt | 07/22/2004 |
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 17481 | 01/01/2004 | 10007325 | Hesitation when accelerating or during transmission upshift. on 3.0l 2-valve engine with powertrain control module (pcm) tear tag ptf3. *tt | 06/10/2004 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| 0607 | 12/06/2006 | 10022203 | Extended warranty coverage for vehicles with hard start when operating on e85 fuel, powertrain control module (pcm) calibration. warranty extended for 10 years or 100,000 miles which ever comes first. sample consumer letter attached. *kb | 07/23/2007 | |
| 042107 | 12/13/2004 | 042414 | 10014086 | General (pcm) power train control module programming procedures. *tt | 04/28/2005 |
| 04217 | 11/01/2004 | 10013369 | General power train control module (pcm) programming procedures. *tt | 04/15/2005 | |
| POWER TRAIN - DRIVELINE | |||||
| 05145 | 10016808 | Erratic fluid level reading on transaxle dipstick-leaks-4f50n, ax4n, ax4s transaxle. *sc | 10/11/2005 | ||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 05/30/2012 | 59000 | ||
| Tl* the contact owns a 2004 mercury sable. the contact stated while driving 8 mph the vehicle suddenly stopped and it would not accelerate or move. the contact mentioned that no warning lamps illuminated. the vehicle was taken to the dealer who diagnosed that the transmission was defective and needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 59,000. | |||
| 05/30/2012 | 59000 | ||
| Tl - the contact owns a 2004 mercury sable. the contact stated while driving 8 mph the vehicle suddenly stopped and it would not accelerate or move. the contact mentioned that no warning lamps illuminated. the vehicle was taken to the dealer who diagnosed that the transmission was defective and needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 59,000. rvk | |||
| 05/30/2012 | 59000 | ||
| Tl - the contact owns a 2004 mercury sable. the contact stated that while driving 8 mph the vehicle suddenly stop and it would not accelerate or move. the contact mentioned that no warning lamps illuminated. the vehicle was taken to the dealer who diagnosed that the transmission was defective and needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 59,000. pm | |||
| 04/06/2012 | 155000 | ||
| Tl-the contact owns a 2004 mercury sable. the contact stated that while driving 65 mph, the vehicle stopped accelerating. the contact was able to safely coast to a stop. the vehicle was then towed to an independent repair shop and the contact was informed that the transmission needed to be replaced. the vehicle was in the process of being repaired. the manufacturer was not made aware of the failure. the failure mileage was 155,000. kmj | |||
| 04/06/2012 | 155000 | ||
| Tl-the contact owns a 2004 mercury sable. the contact stated that while driving 65 mph, the vehicle stopped accelerating. the contact was able to safely coast to a stop. the vehicle was then towed to an independent repair shop and the contact was informed that the transmission needed to be replaced. the vehicle was in the process of being repaired. the manufacturer was not made aware of the failure. the failure mileage was 155,000. sm. | |||
| 06/10/2010 | 61000 | ||
| Without warning i expeirenced a loss of power with my 2004 mercury sable. after driving my car approximately 46 miles (i live 47 miles from job) i came to a stop sign and when i went to proceed through the stop sign, i was not able to do so. i had lost forward and reverse gears and the car would not move. there were no warning signs. no slipping, no banging, no grinding or any other noises that almost always are associated with transmission failure. i had the car towed to a transmission shop (aamco of mineola, ny) and the transmission was replaced. i never in all my 32 years of driving had a transmission fail in the manner that this transmission did. i also truely felt it was a tourque converter or input shaft failure but i am not a mechanic (i do have a good knowledge of how a car and it's components work) and just decided to get the transmission fixed. i did not think much about this until i recieved a notice that my ford freestar is involved in a recall (11s25/nhtsa recall 12v-006) which described the same failure. it just so happens that it is also a model year 2004 and is equipped with the same model transmission (ax4s). i am now very confident that the transmission's torque converter failed just as it is described in the recall for my ford freestar. i believe that there is a design problem with the splines in the torque converter when it is maufactured and a possible failure of the input shaft (which the torque converter spins on). | |||
| 04/06/2012 | 155000 | ||
| Tl-the contact owns a 2004 mercury sable. the contact stated that while driving 65 mph, the vehicle stopped accelerating. the contact was able to safely coast to a stop. the vehicle was then towed to an independent repair shop and the contact was informed that the transmission needed to be replaced. the vehicle was in the process of being repaired. the manufacturer was not made aware of the failure. the failure mileage was 155,000. sm. | |||
| 06/10/2010 | 61000 | ||
| Without warning i expeirenced a loss of power with my 2004 mercury sable. after driving my car approximately 46 miles (i live 47 miles from job) i came to a stop sign and when i went to proceed through the stop sign, i was not able to do so. i had lost forward and reverse gears and the car would not move. there were no warning signs. no slipping, no banging, no grinding or any other noises that almost always are associated with transmission failure. i had the car towed to a transmission shop (aamco of mineola, ny) and the transmission was replaced. i never in all my 32 years of driving had a transmission fail in the manner that this transmission did. i also truely felt it was a tourque converter or input shaft failure but i am not a mechanic (i do have a good knowledge of how a car and it's components work) and just decided to get the transmission fixed. i did not think much about this until i recieved a notice that my ford freestar is involved in a recall (11s25/nhtsa recall 12v-006) which described the same failure. it just so happens that it is also a model year 2004 and is equipped with the same model transmission (ax4s). i am now very confident that the transmission's torque converter failed just as it is described in the recall for my ford freestar. i believe that there is a design problem with the splines in the torque converter when it is maufactured and a possible failure of the input shaft (which the torque converter spins on). | |||
| 04/06/2012 | 155000 | ||
| Tl-the contact owns a 2004 mercury sable. the contact stated that while driving 65 mph, the vehicle stopped accelerating. the contact was able to safely coast to a stop. the vehicle was then towed to an independent repair shop and the contact was informed that the transmission needed to be replaced. the vehicle was in the process of being repaired. the manufacturer was not made aware of the failure. the failure mileage was 155,000. sm. | |||
| 06/10/2010 | 61000 | ||
| Without warning i expeirenced a loss of power with my 2004 mercury sable. after driving my car approximately 46 miles (i live 47 miles from job) i came to a stop sign and when i went to proceed through the stop sign, i was not able to do so. i had lost forward and reverse gears and the car would not move. there were no warning signs. no slipping, no banging, no grinding or any other noises that almost always are associated with transmission failure. i had the car towed to a transmission shop (aamco of mineola, ny) and the transmission was replaced. i never in all my 32 years of driving had a transmission fail in the manner that this transmission did. i also truely felt it was a tourque converter or input shaft failure but i am not a mechanic (i do have a good knowledge of how a car and it's components work) and just decided to get the transmission fixed. i did not think much about this until i recieved a notice that my ford freestar is involved in a recall (11s25/nhtsa recall 12v-006) which described the same failure. it just so happens that it is also a model year 2004 and is equipped with the same model transmission (ax4s). i am now very confident that the transmission's torque converter failed just as it is described in the recall for my ford freestar. i believe that there is a design problem with the splines in the torque converter when it is maufactured and a possible failure of the input shaft (which the torque converter spins on). | |||
| 03/11/2012 | 58000 | ||
| Tl-the contact owns a 2004 mercury sable. the contact stated that while driving approximately 65 mph, the vehicle stalled without warning. the vehicle was towed to a local mechanic where a diagnostic was performed, which located the failure at the transmission. the transmission was replaced. the manufacturer was made aware of the failure. the failure and the current mileage was 58,000. kmj | |||
| 03/11/2012 | 58000 | ||
| Tl-the contact owns a 2004 mercury sable. the contact stated while driving at approximately 65 mph the vehicle stalled without warning. there was no warning light before, or after the failure occurred. the contact was able to coast the vehicle to the shoulder of the road. the vehicle was towed to the local mechanic, a diagnostic was performed which locate the failure at the transmission. the transmission was replaced. the vehicle was repaired. the manufacturer was made aware of the failure. the failure and the current mileage was 58,000. li | |||
| 12/01/2011 | |||
| 2004 mercury sable ls premium with dohc v-6 automatic engine. bad slippage occurs when reverse is engaged with the transmission being warm. only occurs when the transmission is warm. milleage is currently at 61,000. vehicle was purchased in 2007 with 48,000 miles with full factory warranty. i notified ford.mercury. because the car is now out of warranty, they wont do a fix ... only under the full cost of rebuilding or replacing the transmission | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 01/27/2011 | 18500 | ||
| My complaint is for a 2004 mercury sable sl prem wagon with a 4f50n transmission. it has approx 18500 miles. while driving close to home, the dash 'transmission' light came on, but almost instantly went off. i called the dealer, who i use for maintenance and repair. they advised it might have been a fluke or nothing, to see what happened next time. the next day i backed the car out of my driveway,no light came on. i started to drive, uo the hill, the light came on and immediately the car stopped moving forward. we had it towed to the dealer and have been told the transmission is bad, that it must be replaced at a cost to us of over $3,000. this transmission failed without expectation and suddenly. if this had happened in traffic, i could have had a serious accident. vehicle is at the dealer. this seems to fit in with the problems indicated in nhtsa action no. ea09016 | |||
| 09/02/2006 | 52548 | 1 | |
| While driving home at 11pm on september 2, 2006 my car stopped moving as i was making a left-hand turn. the engine was running, the electrical system was in order; the car simply would not move. luckily, i was able to coast across the road and stop the car in a safe location. as i live in a rural area, the road was empty or i could have been seriously injured. i walked to a nearby bar where i called aaa to come and tow the car. i had the car towed to my home, then after my husband determined it was a serious problem, we had the car towed to the dealership where we purchased it the previous march. the mechanic determined that the transmission was shot and needed to be completely replaced! i was shocked as i had serviced the transmission as recommended at 35,000 and the vehicle only had 52,000 on it. *tr | |||
| 03/07/2005 | 3 | ||
| While the consumer was parking the vehicle, it inadvertently went into reverse and subsequently the consumer vrashed into the garage. *jb | |||
| 11/17/2004 | 1 | 10/29/2004 | |
| Vehicle jumps forward about 3 feet when it is started. occasionally, the same problem occurs when idling. *nm | |||