Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES - VALVE
05/15/20081
 Nhtsa action number pe08036 we purchased a set of michelin tires on oct, 06, from ntb in fredericksburg, va to put on my 2004 mercury sable. within the past 2 mths, i have had to replace all four valve stems. the first went flat, i took it back to ntb, they replaced it. within 2 weeks, another tire was leaking air. i took it to a different dealer, replaced that valve stem. the next morning i drove to work, when i parked the car, i heard air and another tire was leaking air. i had the last two valve stems replaced. the valve stems broke off. the last tire dealer , little tire in fredericksburg, va, gave me one they took off my car and said they looked as if the valve stems had dry-rotted. i contacted ntb about this problem asking if there was a defect or recall on the valve stems. they told me they would check it out and i have never heard back. i do think these valve stems need to be recalled. it is very dangerous. luckily, i pay close attention to my car and tires and noticed the leakage before the tire went completely flat or blew out but not all people do that. this is definitely a very serious problem. *tr