Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 10/01/2011 | 64000 | ||
| Tl* the contact owns a 2005 mercury sable. the contact stated that the vehicle would make a rattling noise when the contact would turn the steering wheel. a local mechanic diagnosed that the defect could have been a clock spring defect. the vehicle was not repaired. the dealer was not contacted. the manufacturer denied any assistance with repairing the defect. the failure mileage was 64,000 and the current mileage was 65,000. | |||
| 10/01/2011 | 80000 | ||
| Tl* the contact owns a 2005 mercury sable. the contact stated the vehicle made a rattling noise when the contact turned the steering wheel. a local mechanic diagnosed that the defect could have been a clock spring defect. the vehicle was not repaired. the dealer was not contacted. the manufacturer denied any assistance with repairing the defect. the vin was unknown. the failure mileage was 80,000 and the current mileage was 80,900. | |||
| 10/01/2011 | 64000 | ||
| Tl* the contact owns a 2005 mercury sable. the contact stated that the vehicle would make a rattling noise when the contact would turn the steering wheel. a local mechanic diagnosed that the defect could have been a clock spring defect. the vehicle was not repaired. the dealer was not contacted. the manufacturer denied any assistance with repairing the defect. the failure mileage was 64,000 and the current mileage was 65,000. | |||
| 10/01/2011 | 80000 | ||
| Tl* the contact owns a 2005 mercury sable. the contact stated the vehicle made a rattling noise when the contact turned the steering wheel. a local mechanic diagnosed that the defect could have been a clock spring defect. the vehicle was not repaired. the dealer was not contacted. the manufacturer denied any assistance with repairing the defect. the vin was unknown. the failure mileage was 80,000 and the current mileage was 80,900. | |||
| 10/01/2011 | 64000 | ||
| Tl* the contact owns a 2005 mercury sable. the contact stated that the vehicle would make a rattling noise when the contact would turn the steering wheel. a local mechanic diagnosed that the defect could have been a clock spring defect. the vehicle was not repaired. the dealer was not contacted. the manufacturer denied any assistance with repairing the defect. the failure mileage was 64,000 and the current mileage was 65,000. | |||
| 10/01/2011 | 80000 | ||
| Tl* the contact owns a 2005 mercury sable. the contact stated the vehicle made a rattling noise when the contact turned the steering wheel. a local mechanic diagnosed that the defect could have been a clock spring defect. the vehicle was not repaired. the dealer was not contacted. the manufacturer denied any assistance with repairing the defect. the vin was unknown. the failure mileage was 80,000 and the current mileage was 80,900. | |||
| 10/01/2011 | 64000 | ||
| Tl- the contact owns a 2005 mercury sable. the contact stated that the vehicle would make a rattling noise when the contact would turn the steering wheel. a local mechanic diagnosed that the defect could have been a clock spring defect. the vehicle was not repaired. the dealer was not contacted. the manufacturer denied any assistance with repairing the defect. the failure mileage was 64,000 and the current mileage was 65,000. rvk | |||
| 10/01/2011 | 80000 | ||
| Tl- the contact owns a 2005 mercury sable. the contact stated the vehicle made a rattling noise when the contact turned the steering wheel. a local mechanic diagnosed that the defect could have been a clock spring defect. the vehicle was not repaired. the dealer was not contacted. the manufacturer denied any assistance with repairing the defect. the vin was unknown. the failure mileage was 80,000 and the current mileage was 80,900. rvk | |||
| 10/01/2011 | 64000 | ||
| Tl- the contact owns a 2005 mercury sable. the contact stated that the vehicle would make a rattling noise when the contact would turn the steering wheel. a local mechanic diagnosed that the defect could have been a clock spring defect. the vehicle was not repaired. the dealer was not contacted. the manufacturer denied any assistance with repair to the defect. the failure mileage was 64,000 and the current mileage was 65,000. nw | |||
| 10/01/2011 | 80000 | ||
| Tl- the contact owns a 2005 mercury sable. the contact stated that the vehicle would make a rattling noise when the contact would turn the steering wheel. a local mechanic diagnosed that the defect could have been a clock spring defect. the vehicle was not repaired. the dealer was not contacted. the manufacturer denied any assistance with repair to the defect. the failure mileage was 80,000 and the current mileage was 80,900. nw | |||
| 08/31/2009 | 73000 | ||
| Tl*the contact owns a 2005 mercury sable. the contact states that while driving approximately between 45-50 mph on normal road conditions. the vehicle began to shake and vibrate excessively. the failures occurred the following day and the check engine warning light indicator illuminated on the instrument panel. the failures occurred without warning. the warning indicator illuminated until the engine was turned off. the contact was in the process of taking the vehicle to an authorized dealer for inspection. the failure and current mileages were 73,000. | |||
| STEERING - LINKAGES - KNUCKLE - SPINDLE - ARM | |||
| 10/06/2006 | 30296 | 1 | 03/29/2006 |
| Traveling down road, heard a loud noise, and lost control of car. car is one year old and has 30,000 miles. car pulls to the right and slams into guard rail. $4000 of body and suspension damage. car sent to local ford dealer where purchased from. dealer instructed to retain all suspension parts by me and the insurance appraiser. dealer conveniently loses the steering knuckle which from my initial investigation appeared to have been the cause of the accident(i have high res. digital photos of the part). the pa state police deemed the cause of the accident mechanical failure. driver was stiff and sore with serious emotional issues due to accident that she had no control over. still do not have car back after 3 weeks(repair was supposed to take 8 days). no one has stated that ford is going to make this right. the car is still under warranty but at this time it seems myself and insurance company will be paying the bill. *nm | |||