Monaco Coach Lapalma 2002
Model Lapalma made in 2002 by Monaco Coach got 21 consumer complains, 2 investigations there are 6 recalls as well as 1 service bulletin. Consumer complaints with reference, among others things, to electrical system, service brakes and unknown or other. Technical service bulletines regarding engine and engine cooling. The car had some investigations: structure, trailer hitches. There were some recalls concerningexterior lighting, fuel system, gasoline and service brakes, hydraulic.
Model 2002
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EXTERIOR LIGHTING | ||||||||||||||||
| 01V360000 | MONACO COACH CORP. | from 05/10/2001 to 12/12/2001 | V (Vehicle) | 455 | 12/04/2001 | MFR | MONACO COACH CORPORATION | 11/27/2001 | 12/04/2001 | 571 | 108 | |||||
| Defect Summary | Vehicle description: certain class a motor homes fail to comply with the requirements of fmvss no. 108, lamps, reflective devices, and associated equipment. front reflectors need to be installed on the side of the front cap. | |||||||||||||||
| Consequence Summary | This does not meet the standard requirements. | |||||||||||||||
| Corrective Summary | Dealers will install a reflector on each side of the front cap. owner notification began december 4, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact monaco at 1-877-466-6226. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS | ||||||||||||||||
| 01V257000 | MONACO COACH CORP. | from 06/01/1999 to 09/21/2001 | V (Vehicle) | 251 | 09/05/2001 | MFR | MONACO COACH CORPORATION | 08/15/2001 | 08/27/2001 | |||||||
| Defect Summary | Vehicle description: motor homes built on workhorse chassis. specific floor plans at issue are 30d, 30pbd, 32pbd, 36dpd, 36pbd, 36wdd, and 37wdd. the supply and return line carrying gasoline to and from the engine, may have been improperly routed and/or secured on your workhorse gasoline chassis. | |||||||||||||||
| Consequence Summary | As a result, the fuel line could become damage, and introduce the risk of a fire. | |||||||||||||||
| Corrective Summary | Dealers will inspect the fuel line routing, install additional means of securing the fuel line, if required, and/or replace the line if damage has occurred. owner notification began september 5, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact monaco at 1-800-685-6545. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | ||||||||||||||||
| 02V278000 | MONACO COACH CORP. | from 04/10/1998 to 09/03/2002 | V (Vehicle) | 8581 | 08/18/2004 | ODI | MONACO COACH CORPORATION | 10/22/2002 | 10/23/2002 | |||||||
| Defect Summary | On certain motor homes, the brake assemblies exhibit elevated temperatures that can lead to catastrophic deterioration of the wheel end components such as bearings, races, spindles, knuckles, seals, hubs, rotors, patch bolts, calipers, brake pads, and abs sensors. | |||||||||||||||
| Consequence Summary | This could result in loss of control, and/or the potential for a fire. | |||||||||||||||
| Corrective Summary | Dealers will inspect the front and rear brake calipers for corrosion and replace or rebuild the calipers as necessary. the recall began on august 18, 2004. owners should contact monaco at 1-800-685-6545. | |||||||||||||||
| Notes | Monaco recall no. r02175.customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| SERVICE BRAKES, HYDRAULIC - SWITCHES - BRAKE WARNING | ||||||||||||||||
| 03V068000 | MONACO COACH CORP. | from 09/01/1999 to 02/28/2003 | V (Vehicle) | 5361 | 05/07/2003 | MFR | MONACO COACH CORPORATION | 03/05/2003 | 03/18/2003 | 571 | 105 S5.3 | |||||
| Defect Summary | Certain motor home chassis fail to comply with the requirements of federal motor vehicle safety standard no. 105, hydraulic and electric brake systems. the brake system warning indicator may not function as required by standard. | |||||||||||||||
| Consequence Summary | In some of the affected vehicles, the brake system warning indicator will not illuminate when the ignition is in the start position or for a low brake fluid condition, if the body builder relied solely upon ford's ivm compliance statement for the brake system warning indicator. | |||||||||||||||
| Corrective Summary | Dealers will repair the brake warning lamp circuit. owner notification began may 7, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact monaco coach at 1-877-477-6226. | |||||||||||||||
| Notes | Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| STRUCTURE | ||||||||||||||||
| 02V237000 | MONACO COACH CORP. | V (Vehicle) | 6223 | 11/05/2002 | MFR | MONACO COACH CORPORATION | 09/09/2002 | 09/12/2002 | ||||||||
| Defect Summary | On certain class a motor homes, the floor truss network support system has a potential to weaken causing internal and external features to become misaligned. the affected vehicles are 1999 - 2003 class a motor homes manufactured on f53 20,500 pound gross vehicle weight rating (gvwr), ford chassis, and 2000-2003 class a motor homes manufactured on w-22 22,000 pound gvwr, workhorse chassis. | |||||||||||||||
| Consequence Summary | Conditions can result in the bottoming out the suspension and amplification of the stress placed on the floor truss network. the additional stress can result in the fracture of welds securing the floor truss network system to the chassis frame rail and/or fracture of the floor truss network support system. the possibility exists that there could be damage to electrical wiring and/or fuel lines which could potentially lead to a fire. | |||||||||||||||
| Corrective Summary | Dealers will inspect the floor truss network support system, reinforce the existing structure, and repair, as needed, the floor truss network support. owner notification began november 5, 2002. owners should contact monaco at 1-800-685-6545. | |||||||||||||||
| Notes | Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| TRAILER HITCHES | ||||||||||||||||
| 07V010000 | MONACO COACH CORPORATION | from 09/05/2000 to 11/05/2002 | V (Vehicle) | 2086 | 02/15/2007 | ODI | MONACO COACH CORPORATION | 01/16/2007 | 01/16/2007 | |||||||
| Defect Summary | On certain class a motor h0mes built with gasoline engines, the frame extension lower flange may crack allowing the hitch to bend and possibly separate from the motor home. | |||||||||||||||
| Consequence Summary | This could result in separation of the towed vehicle. | |||||||||||||||
| Corrective Summary | Dealers will add an addition of two pieces of angle steel to the frame extension and hitch mounting point in order to reinforce the frame extension flange free of charge. the recall began on february 15, 2007. owners may contact monaco at 877-466-6226. note: the ending manufacturing date for indiana built motor homes is march 8, 2002 while the oregon built motor homes were built through november 2002. the federal id label located on the wall next to the driver's seat specifies in which state the motor home was built. | |||||||||||||||
| Notes | Monaco recall no.r02206.customers may also contact the national highway traffic safety administration?s vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE | |||||
| 138 | 01/01/2004 | 10005616 | Generator exhaust pipe replacement. service procedures and parts purchase order form. *tt | 03/08/2004 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STRUCTURE - FRAME AND MEMBERS | ||||||
| PE06047 | MONACO COACH CORPORATION | 10/24/2006 | 01/22/2007 | TOW HITCH/FRAME FAILURE | 07V010000 | |
| Odi opened this investigation after receiving a congressional inquiry and determining the existence of two failures.additional reports werenoted on the internet.the reports claim that the frame extension lower flange is cracking and allowing the hitch to bend down towards the ground.monaco had previously produced a service bulletin addressing this matter.odi sent an information request to monaco and had several discussions with monaco officials.as a result,monaco coach inc submitted a 573 and is recalling the subject vehicles. monaco will reinforce the frame extension flange with two pieces of angle iron. this investigation is closed.odi believes that monaco's actionaddresses the problem.odi has excused monaco from answering the information request letter. odi is unaware of the number of failures, if any reported to monaco, since the information request was unanswered. | ||||||
| TRAILER HITCHES | ||||||
| PE06047 | MONACO COACH CORPORATION | 10/24/2006 | 01/22/2007 | TOW HITCH/FRAME FAILURE | 07V010000 | |
| Odi opened this investigation after receiving a congressional inquiry and determining the existence of two failures.additional reports werenoted on the internet.the reports claim that the frame extension lower flange is cracking and allowing the hitch to bend down towards the ground.monaco had previously produced a service bulletin addressing this matter.odi sent an information request to monaco and had several discussions with monaco officials.as a result,monaco coach inc submitted a 573 and is recalling the subject vehicles. monaco will reinforce the frame extension flange with two pieces of angle iron. this investigation is closed.odi believes that monaco's actionaddresses the problem.odi has excused monaco from answering the information request letter. odi is unaware of the number of failures, if any reported to monaco, since the information request was unanswered. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 08/10/2012 | 60000 | 1 | |
| There was a recall for electrical problems and fractures of the floor truss network support system. we were notified of the recall. having major problems we took vehicle to three rv service vendors. all of them contacted dealer and manufacturer, and were falsely told that the recall work had been done. we took vehicle back to dealer (guaranty in junction city, oregon) which refuses to do the recall repair unless we pay for it. this is a major safety hazard. *tr | |||
| 08/10/2012 | 60000 | ||
| There was a recall for electrical problems and fractures of the floor truss network support system. we were not tofieid of the recall. having major probloems we took vehicle to three rv service vendors. all of them contacted dealer and manufacturer, and were falsely told that the recall work had been done. we took vehicle back to dealer (guaranty in junction city, oregon) which refuses to do the recall repair unless we pay for it. this is a major safety hazard. | |||
| SERVICE BRAKES | |||
| 07/15/2005 | 18000 | ||
| Tl- the contact owns a 2002 monaco coach lapalma rv. the contact stated that while driving approximately 50 mph, the brake light illuminated on the instrument panel. as the brake pedal was depressed, the pedal abnormally traveled to the floor board. the contact stopped the vehicle and after inspecting under the hood, noticed vapors coming from the master cylinder. the front driver and passenger side wheels seized and would not turn. the contact noticed smoke coming from both front wheels. the vehicle was taken to the dealer for diagnostic testing where the technician advised that the vehicle was included in the recall under nhtsa campaign id number: 02v278000 (service brakes, hydraulic:foundation components). after the recall repair was performed, the failure recurred. the manufacturer stated that they would cover the repair costs because the recall was already performed. the vehicle was taken to the dealer for the repair. the technician then advised that the master cylinder, front brake lines, and the brake fluid would have to be replaced. the vehicle was repaired but to no avail. the failure was not corrected. the approximate failure mileage was 18,000. kmj | |||
| 07/15/2005 | 18000 | ||
| Tl- the contact owns a 2002 monaco coach lapalma. while driving approximately 50 mph the brake light illuminated on the instrument panel and the brake pedal fell to the floor board. the contact stopped the vehicle and after inspecting under the hood noticed vapor coming from the master cylinder. the contact stated the front driver and passenger side wheels were locked and would not turn. the contact noticed smoke coming from both front wheels. the vehicle was taken to the dealer for diagnostic testing. the technician stated the vehicle was included in the recall under nhtsa campaign id number: 02v278000 (service brakes, hydraulic:foundation components). after the recall repair was performed the the failure occurred a second time. the manufacturer stated they would cover the repairs because the recall was already performed. the vehicle was taken to the dealer for repair. the technician stated the master cylinder, the front brake lines, and the brake fluid would have to be replaced. after the repair the failure occurred a third time. the vehicle was not repaired. the approximate failure mileage was 18,000. da | |||
| UNKNOWN OR OTHER | |||
| 08/10/2012 | 60000 | 1 | |
| There was a recall for electrical problems and fractures of the floor truss network support system. we were notified of the recall. having major problems we took vehicle to three rv service vendors. all of them contacted dealer and manufacturer, and were falsely told that the recall work had been done. we took vehicle back to dealer (guaranty in junction city, oregon) which refuses to do the recall repair unless we pay for it. this is a major safety hazard. *tr | |||
| 08/10/2012 | 60000 | ||
| There was a recall for electrical problems and fractures of the floor truss network support system. we were not tofieid of the recall. having major probloems we took vehicle to three rv service vendors. all of them contacted dealer and manufacturer, and were falsely told that the recall work had been done. we took vehicle back to dealer (guaranty in junction city, oregon) which refuses to do the recall repair unless we pay for it. this is a major safety hazard. | |||
| 01/01/2010 | 48000 | ||
| Notified by norcold,inc. of a fire hazard caused by my refrigerator . this is the second such recall , because the first one was an attempt to do a cheap quick fix and it didn't work . now , they are doing it over to correct their first screw up. they refused to come to me to fix the problem .causing me to spend my money and time to have the problem repaired , maybe!! the letter states the installation of the high temperature sensor will be at no cost to you . they lied ! i do have to pay to have it repaired . i realize the nhtsa has no power to resolve these problems , so i don't understand why i have to send a complaint to you anyway . norcold inc. said if i had a complaint i had to notify you, they had no further responsibility . than to notify me and furnish the part's and in-shop labor . any food loss and additional cost's are at my expense . if a law suit results from their mistakes and errors the on -site cost will seem trivial . thanks for your time . | |||
| VISIBILITY | |||
| 09/13/2011 | 40021 | ||
| The drivers side power sunvisor manufactured by carefree of colorado fell unexpectedly while i was driving. this caused a full blockage of foward sight of the two lane road i was traveling on. i was able to panic stop and pull off the road unharmed. my inspection of the shade showed that the plastic mounting clips had deteriorated where the mounting screws are located causing the fully extended shade to fall. | |||