Newmar Mountain Aire 2003
Model Mountain Aire made in 2003 by Newmar got 17 consumer complains there are 11 recalls as well as 3 service bulletins. Consumer complaints with reference, among others things, to equipment, service brakes, hydraulic and trailer hitches. Technical service bulletines regarding equipment, seat belts. There were some recalls concerningelectrical system, equipment and service brakes, air.
Model 2003
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||||||||||||
| 05V109000 | NEWMAR CORPORATION | V (Vehicle) | 1738 | MFR | NEWMAR CORPORATION | 03/24/2005 | 03/24/2005 | 571 | 101 & 105 | |||||||
| Defect Summary | Certain class a motor homes built on workhorse chassis fail to comply with the requirements of federal motor vehicle safety standard (fmvss) no. 101, controls and display and standard no. 105 hydraulic and electric brake systems. models with actia instrument cluster, the incorrect software programmed into the cluster such that certain warnings are not displayed. | |||||||||||||||
| Consequence Summary | Incorrect software may not have the ability to illuminate warning lamps indicating brake system failures. the standards require driver warning when brake failure codes are set. | |||||||||||||||
| Corrective Summary | Workhorse is conducting the owner notification and remedy for this campaign. owners may contact workhorse at 1-877-294-6773 or newmar at 574-773-7719. | |||||||||||||||
| Notes | Workhorse recall no. 50402-c.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
| EQUIPMENT | ||||||||||||||||
| 10V434000 | NEWMAR CORPORATION | from 08/16/2001 to 06/02/2010 | V (Vehicle) | 435 | 04/06/2011 | ODI | NEWMAR CORPORATION | 09/22/2010 | 09/23/2010 | |||||||
| Defect Summary | Newmar is recalling certain recreational trailers equipped with dimplex electraflame, symphony, or optiflame branded electric fireplaces, stoves, and fireplace inserts. the plug in remote control receiver for the fireplace can overheat. | |||||||||||||||
| Consequence Summary | An overheated receiver could cause a fire. | |||||||||||||||
| Corrective Summary | Newmar is working with dimplex and dimplex will provide owners a free replacement plug-in remote control kit. the safety recall began on april 6, 2011. owners may contact dimplex north america customer service at 1-888-346-7539. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 09V324000 | NEWMAR CORPORATION | from 03/05/2002 to 04/03/2003 | V (Vehicle) | 493 | 06/22/2009 | MFR | NEWMAR CORPORATION | 08/11/2009 | 08/11/2009 | |||||||
| Defect Summary | Newmar is recalling certain model year 2003 and 2004 motor homes and recreational vehicle trailers manufactured between march 5, 2002 and april 3, 2003, equipped with certain norcold refrigerators. the coolant solution in these cooling units can escape. | |||||||||||||||
| Consequence Summary | If a leak occurs and the unit continues to operate, hydrogen gas may be expelled and can be ignited, resulting in a fire, possibly causing serious injury or death. | |||||||||||||||
| Corrective Summary | Newmar is working with norcold to notify owners and the vehicles will be repaired free of charge. the remedy campaign will be conducted by norcold. the safety recall campaign began on october 19, 2009. owners may contact norcold service center at 1-800-767-9101 or newmar at 1-574-773-7791. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 05V170000 | NEWMAR CORPORATION | from 12/01/2002 to 04/01/2005 | V (Vehicle) | 935 | MFR | NEWMAR CORPORATION | 04/25/2005 | 04/25/2005 | ||||||||
| Defect Summary | On certain class a motor homes equipped with vehicle systems' aqua-hot and hydro-hot water heaters, which are equipped with webasto burner tubes, the burner tubes do not meet specifications and could fail prematurely. | |||||||||||||||
| Consequence Summary | Should the burner tube fail, the coolant heater could overheat, possibly resulting in a fire. | |||||||||||||||
| Corrective Summary | Vehicle systems is conducting the owner notification and remedy for this campaign. owners may contact vehicle systems at 1-800-685-4298 or newmar at 574-773-7719. | |||||||||||||||
| Notes | Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
| EQUIPMENT - RECREATIONAL VEHICLE | ||||||||||||||||
| 07V075000 | NEWMAR CORPORATION | from 04/01/1997 to 05/31/2003 | V (Vehicle) | 16190 | 01/30/2008 | MFR | NEWMAR CORPORATION | 03/05/2007 | 03/05/2007 | |||||||
| Defect Summary | Certain class a and diesel pusher motor homes and fifth wheel trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in the boiler tube. pressurized coolant solution could be released into an area where an ignition source (gas flame) is present. | |||||||||||||||
| Consequence Summary | Release of coolant under certain conditions could ignite and result in a fire. | |||||||||||||||
| Corrective Summary | Newmar will be working with dometic in order to repair these refrigerators (please see 06e076). dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. dometic has retained stericycle inc. to manage this campaign. stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. owners may contact dometic/stericycle at 1-888-446-5157 or newmar at 1-574-773-7791. | |||||||||||||||
| Notes | Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
| SERVICE BRAKES, AIR - DISC - CALIPER | ||||||||||||||||
| 04V019000 | NEWMAR CORPORATION | V (Vehicle) | 37 | 05/20/2004 | ODI | NEWMAR CORPORATION | 01/09/2004 | 01/15/2004 | ||||||||
| Defect Summary | On certain motorhomes built on workhorse chassis and equipped with bosch zops brake calipers, the pads can drag on the rotor surface due to the pin slide. | |||||||||||||||
| Consequence Summary | A hang up or lock up may cause the calipers to over heat and not allow the driver to stop safely. this could cause overheating of the brake calipers which could result in a vehicle fire. | |||||||||||||||
| Corrective Summary | Workhorse is notifying customers and will arrange to have the calipers and brake pads replaced on the affected vehicles. owners should contact workhorse at 1-877-294-6773 or newmar at 1-574-773-5153. | |||||||||||||||
| Notes | Customer's can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| SERVICE BRAKES, AIR - SUPPLY | ||||||||||||||||
| 05V263000 | NEWMAR CORPORATION | V (Vehicle) | MFR | NEWMAR CORPORATION | 06/02/2005 | 06/08/2005 | ||||||||||
| Defect Summary | On certain motor homes equipped with ametek ngi gauges, the air gauges are not properly calibrated and the low air warning indicator may be activated when actual air reservoir pressure readings are below the federal motor vehicle safety standard required range of 60 to 65psi. | |||||||||||||||
| Consequence Summary | This may cause the parking brake to engage without warning, thus throwing the passenger forward, creating the potential for injury to occupants. | |||||||||||||||
| Corrective Summary | Spartan is conducting the owner notification and remedy for this campaign. dealers will install a harness jumper cable to each air sender. owners may contact spartan at 800-543-4277 or newmar at 574-773-7719. | |||||||||||||||
| Notes | Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
| SERVICE BRAKES, HYDRAULIC | ||||||||||||||||
| 09V217000 | NEWMAR CORPORATION | from 07/24/2000 to 03/18/2009 | V (Vehicle) | 2578 | 05/01/2009 | ODI | NEWMAR CORPORATION | 06/11/2009 | 06/11/2009 | |||||||
| Defect Summary | Newmar is recalling 2,578 motorhomes equipped with axles that include bosch zops or zoht pin slide hydraulic disc brakes. when combined with occasional or seasonal vehicle operation may experience calipers sticking in the applied position. this can result in abnormal heat generation at the wheel end causing brake drag. the driver would normally have warning of the brake drag if undetected by the driver. | |||||||||||||||
| Consequence Summary | The driver would normally detect the brake drag but if undetected the temperature increase at the wheel end can eventually lead to soft pedal conditions due to brake fluid boil, and possible extended stopping distance increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will inspect and replace the necessary components free of charge. workhorse is handling the remedy and owner notification for this campaign please see 09v-110. owners may contact workhorse at 1-877-246-7731. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| SERVICE BRAKES, HYDRAULIC - SWITCHES - BRAKE WARNING | ||||||||||||||||
| 03V064000 | NEWMAR CORPORATION | from 08/31/1999 to 09/26/2002 | V (Vehicle) | 1227 | 04/14/2003 | MFR | NEWMAR CORPORATION | 03/26/2003 | 03/17/2003 | 571 | 105 S5.3 | |||||
| Defect Summary | Certain motor home chassis fail to comply with the requirements of federal motor vehicle safety standard no. 105, hydraulic and electric brake systems. the brake system warning indicator may not function as required by standard. | |||||||||||||||
| Consequence Summary | In some of the affected vehicles, the brake system warning indicator will not illuminate when the ignition is in the start position or for a low brake fluid condition, if the body builder relied solely upon ford's ivm compliance statement for the brake system warning indicator. | |||||||||||||||
| Corrective Summary | Dealers will revise the brake warning lamp circuit. owner notification began april 14, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact newmar at 1-574-773-7791. | |||||||||||||||
| Notes | Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| UNKNOWN OR OTHER | ||||||||||||||||
| 02V198000 | NEWMAR CORPORATION | from 03/14/2002 to 06/07/2002 | V (Vehicle) | 88 | 07/31/2002 | MFR | NEWMAR CORPORATION | 07/25/2002 | 07/26/2002 | |||||||
| Defect Summary | On certain diesel pusher, and class a motorhomes, a bracket securing the tv in place in the front overhead cabinet above the driver may not support the weight of the tv. | |||||||||||||||
| Consequence Summary | The tv could become loose and fall out on the driver causing a loss of control of the vehicle and bodily injury. | |||||||||||||||
| Corrective Summary | Dealers will remove the tv from the front overhead cabinet and replace the installation brackets. owner notification began july 31, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact newmar at 1-800-731-8300. | |||||||||||||||
| Notes | Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| VEHICLE SPEED CONTROL | ||||||||||||||||
| 08V025000 | NEWMAR CORPORATION | V (Vehicle) | 5575 | ODI | NEWMAR CORPORATION | 01/24/2008 | 01/24/2008 | |||||||||
| Defect Summary | On certain class a motor homes constructed on ford f-53ty1 and p131 motor home chassis and equipped with speed control, the speed control deactivation switch may overheat. | |||||||||||||||
| Consequence Summary | Overheating could result in smoke or burn and an underhood fire. | |||||||||||||||
| Corrective Summary | Newmar is working with ford in conducting this recall. ford will install a fused wiring harness into the speed control system free of charge. owners may contact ford at 1-866-436-7332 or newmar at 574-773-7791. (note: also see ford recalls 05v017, 05v388, and 06v286) | |||||||||||||||
| Notes | Newmar recall no. 05s28.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT | |||||
| 343 | 06/02/2008 | 10025862 | Newmar corporation: all motorized rv. a thermal limit switch is added to certain 1200 lr, 1200 lrim, and 1201 lrim refrigerators to prevent possible excess or overheating conditions in the heater area of the cooling unit to exceed a certa | 09/11/2008 | |
| EQUIPMENT - RECREATIONAL VEHICLE | |||||
| 344 | 06/04/2008 | 10025861 | Newmar corporation: all motorized equipped with norcold refer. change cooling unit heating element vendors; there is a new style electric heating element that must be used in certain new cooling units. *pe | 09/11/2008 | |
| SEAT BELTS | |||||
| TSB-372 | 04/30/2010 | 10034235 | Newmar corp.: failed amsafe seat belts being returned to newmar for warranty coverage. please note that when changing out warranty amsafe seat belts, both harness strap with clip and buckle portion will need to be returned. all motorized | 10/27/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 06/13/2011 | 61000 | ||
| Tl- the contact owns a 2003 new mar motorhome 3778. the contact stated that the hitch fractured at the weld while pulling another vehicle. the dealer was notified and forwarded the information onto the manufacturer on the contacts behalf. the current and failure mileages were 61,000. the vin was unavailable. bw | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 05/15/2009 | 0 | ||
| Tl-the contact owns a 2003 newmar mountain aire motor home with a workhorse w22 chassis. the contact referenced recall 09v217000, service brakes, hydraulic the contact was upset that the parts has not come in after more than 1 year. he stated he received a recall letter in may 2009, december 2009 and september 2010. the contact stated he checked 2 days ago and the parts were still not in for the recall. the contact stated he has not experienced a failure. the current mileage was approximately 67,000. vwb | |||
| 06/23/2009 | 30500 | 1 | |
| A burning smell was coming from the front of the vehicle and the brakes were beginning to grab and not release. after sitting for an hour the brakes cooled enough to drive to cummins-bridgeway, who are the local workhorse service garage. they examined the brakes, said they had overheated but they were ok to drive on vacation and charged $70.70 for the inspection. on june 26, in lancaster, pa the same problem occurred. knowing the diagnosis we just cancelled vacation and brought the motorhome back home. *tr | |||
| 09/02/2008 | 37000 | 1 | |
| Right fronts brake lock up causing loss of control pulled me into the ditch. second problem 2000 thousand miles later, right rear brake dragging and over heating. right front wheel over heated and caused oil to boil out of bearing, towed to repair shop for fix. *tr | |||
| 12/28/2007 | 22500 | 1 | |
| Abs brake failure and loss of cruise control. happened during stop and go traffic. calipers hung up and over heated brakes burning out abs sensor. same problem on 2002, 2001 workhorse chassis. recall should have included 2003 as problem is the same. many complaints about same year and same situation as mine. workhorse should have notified owners to lube caliper slides immediately. *tr | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER | |||
| 03/03/2005 | 2 | 08/30/2003 | |
| Recall campaign 04v084000 concerning workhorse-bosch zops brake calipers: after having recall repairs performed, within 800 miles or less, the brakes locked up, and almost caused a vehicle crash. the consumer took the vehicle to another dealer, who informed the consumer that this vehicle's recall repairs were not performed. *ak the front bearings kept losing fluids. both inner wheel seals were leaking therefore both front inner and outer seals on the rotors were replaced. *sc | |||
| TRAILER HITCHES | |||
| 08/10/2004 | 27272 | 1 | 04/01/2003 |
| While driving at a low speed, the trailer hitch broke in half while the towing a vehicle. the trailer was manufactured with a hidden hitch, serial 64-6100 , five thousand pound weight. the motor home was damaged and the vehicle which was being pulled.*ak *jb | |||
| VISIBILITY | |||
| 06/01/2008 | 33000 | ||
| Tl*the contact owns a 2003 newmar mountain aire recreational vehicle a class. the windshield separated at the drivers upper left side. the contact took the recreational vehicle to a local glass shop who replaced the windshield three times, but the failure was not corrected. the windshield continued to separate at the driver upper left side. the manufacturer will be contacted. the failure mileage was 33,000 and the current mileage was 42,020. | |||
| 06/01/2008 | 33000 | ||
| Tl-the contact owns a 2003 newmar mountain aire recreational vehicle a class. the windshield separated at the driver upper left side the failure was experienced several times. the contact took the recreational vehicle to the local glass shop whom replaced the windshield three times, but the failure was not corrected. the windshield continued to separate at the driver upper left side. the manufacturer will be contacted. the failure mileage was 33,000 and the current mileage was 42,020. li | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| FL | PENSACOLA | 32522-7488 | SANDY SANSING | 850/476-2480 |
| TX | BOERNE | 78006 | RON HOOVER RV |