Orion Vii 2007
Model Vii made in 2007 by Orion got 2 consumer complains, 2 investigations there are 6 recalls as well as 2 service bulletins. Consumer complaints with reference, among others things, to electrical system, fuel system, other. Technical service bulletines regarding visibility. The car had one investigation (visibility). There were some recalls concerningengine and engine cooling, seats and visibility.
Model 2007
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | ||||||||||||||||
| 07V379000 | DAIMLERCHRYSLER COMMERCIAL BUSES NA | from 02/01/2005 to 06/30/2007 | V (Vehicle) | 71 | 01/25/2008 | MFR | DAIMLER COMMERCIAL BUSES NA | 08/28/2007 | 08/28/2007 | |||||||
| Defect Summary | On certain transit buses equipped with cummins engines configured with diesel particulate filters (dpf) and ultra compact modules (ucm), the ucm may fail. the ucm is located in a wiring harness inside the engine compartment on the curb side. | |||||||||||||||
| Consequence Summary | The engine may stall and the ucm may fail causing a fire. | |||||||||||||||
| Corrective Summary | Owners will be provided with instructions and parts to replace the 5 amp circuit breaker with a 2 amp fuse to mitigate the failure of the ucm from subsequently causing a fire. the recall began on january 25, 2008. owners may contact dcbusna/orion bus at 905-403-7832. | |||||||||||||||
| Notes | Customers may also contact the national highway traffic safety administration | |||||||||||||||
| ENGINE AND ENGINE COOLING - ENGINE - DIESEL | ||||||||||||||||
| 08V480000 | DAIMLER BUSES NORTH AMERICA, INC. | from 11/01/2004 to 07/31/2008 | V (Vehicle) | 175 | 10/20/2008 | MFR | DAIMLER TRUCKS NORTH AMERICA | 09/29/2008 | 09/24/2008 | |||||||
| Defect Summary | Daimler buses is recalling 175 my 2004-2008 orion v and vii buses equipped with a cummins isl diesel engines. due to various alternator cable routing configurations, it may be possible for the cable to rub on engine components. | |||||||||||||||
| Consequence Summary | When the cable rubbing is not detected during regular maintenance inspections, the insulation can rub to expose the electrified cable. arcing can cause a fire to occur. | |||||||||||||||
| Corrective Summary | Daimler buses will reroute the alternator cable to ensure that the cable does not contact engine components. the recall is expected to begin on or before january 2009. owners may contact daimler buses at 1-800-716-7466. | |||||||||||||||
| Notes | Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | ||||||||||||||||
| 07V326000 | DAIMLERCHRYSLER COMMERCIAL BUSES NA | from 11/01/2004 to 06/30/2007 | V (Vehicle) | 96 | 09/03/2007 | MFR | DAIMLER COMMERCIAL BUSES NA | 07/26/2007 | 07/26/2007 | |||||||
| Defect Summary | On certain transit buses built with cummins isl engines, the exhaust elbow was incorrectly assembled and welded during production. the upper flange has a butt type weld instead of a fillet type weld. | |||||||||||||||
| Consequence Summary | An exhaust system that is not maintained to ensure that there are no leaking sections can cause heat damage to surrounding components increasing the risk of a fire. | |||||||||||||||
| Corrective Summary | Owners will be reimbursed for the replacement of the exhaust elbow. the recall began during september 2007. owners may contact orion at 1-800-716-7466. | |||||||||||||||
| Notes | Customers may also contact the national highway traffic safety administration | |||||||||||||||
| SEATS - FRONT ASSEMBLY - SEAT HEATER/COOLER | ||||||||||||||||
| 09V099000 | DAIMLER BUSES NORTH AMERICA, INC. | from 07/01/2006 to 03/31/2009 | V (Vehicle) | 804 | 05/04/2009 | MFR | DAIMLER TRUCKS NORTH AMERICA | 03/25/2009 | 03/25/2009 | |||||||
| Defect Summary | Daimler bus is recalling 804 my 2006-2009 transit buses equipped with a new york custom seat heater. currently, the terminal connection of the seat heater is immediately located next to the seat bus bar. should conductive material or debris, such as a washer, enter between the terminal connection and the seat bus bar, a short circuit could occur. | |||||||||||||||
| Consequence Summary | A short circuit between the seat bus bar and the adjacent terminal connection could overheat the wire, possibly resulting in a fire. | |||||||||||||||
| Corrective Summary | Dealers will inspect buses for debris and will relocate the terminal connection away from the bus bar. this service will be performed free of charge. the recall is expected to begin during april 2009. owners may contact daimler buses at 905-403-7807. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| VISIBILITY - GLASS, SIDE/REAR | ||||||||||||||||
| 09V318000 | DAIMLER BUSES NORTH AMERICA, INC. | from 08/01/2007 to 06/30/2007 | V (Vehicle) | 807 | 10/21/2009 | MFR | DAIMLER BUSES NORTH AMERICA, INC. | 08/07/2009 | 08/07/2009 | |||||||
| Defect Summary | Daimler bus north america is recalling certain model year 2006 through 2009 orion vii transit buses manufactured from august 2007 through june 2009. the passenger windows have a tip-in transom window which is attached by screws. these screws may loosen and the window may dislodge and fall into the bus. | |||||||||||||||
| Consequence Summary | A collapsing window could injure passengers. | |||||||||||||||
| Corrective Summary | Orion will notify owners and instruct them to check that the screws are properly tightened and to inspect them periodically. orion plans to provide an interim notification of the defect as well as an interim free remedy that will keep the windows closed and keep them from dislodging. once a permanent remedy is developed that will permit the windows to be opened and not dislodge, and parts are available, orion will notify owners and provide that free remedy. the recall began on october 21, 2009. owners may contact orion at 1-800-716-7466. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 09V215000 | DAIMLER BUSES NORTH AMERICA, INC. | from 01/01/2008 to 04/30/2009 | V (Vehicle) | 286 | 07/15/2009 | MFR | DAIMLER TRUCKS NORTH AMERICA | 06/11/2009 | 06/11/2009 | |||||||
| Defect Summary | Orion is recalling 286 model year 2007 through 2009 transit buses manufactured between december 2007 and april 2009. the bond of the glass to the aluminum frame of the passenger windows is not adequate enough to hold the window attached to the frame. | |||||||||||||||
| Consequence Summary | The window could dislodge from the bus while in operation, possibly becoming a road hazard to other motorists which could result in a vehicle crash. | |||||||||||||||
| Corrective Summary | Orion will notify owners and the moving window portion will be replaced free of charge. the safety recall is expected to begin on or before july 15, 2009. owners may contact hehr international at 1-989-845-3067 or orion at 1-800-716-7466. | |||||||||||||||
| Notes | Daimler recall no. 09-182.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||||
| SIL-10-06-10 | 06/01/2010 | 10040014 | Ready | 08/11/2011 | |
| SIL-10-06-10 | 06/01/2010 | 10040014 | Daimler trucks: the windows have been locked with a screw or locking block. there is a procedure to allow these windows to be made to open. *rm | 08/11/2011 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| VISIBILITY - GLASS, SIDE/REAR | ||||||
| EQ09007 | DAIMLER COMMERCIAL BUSES NA | 08/18/2009 | 11/24/2009 | FALLING BUS WINDOWS | ||
| The purpose of this investigation was to determine whether the tip-in style transom windows supplied to daimler buses for use on buses it manufactured, and concerning which that company made a defect determination, were supplied to any other vehicle manufacturers or as replacement equipment and, if so, to prompt additional safety recalls if and where needed.rmd issued a request for information to the windows' manufacturer, hehr international, inc. (hehr) on september 2, 2009, inquiring about its distribution of the windows and soliciting its opinion as to whether a safety defect existed in those windows.hehr responded on october 28, 2009, that it had not supplied the windows to anyone other than daimler buses.it also opined that the windows did not contain a safety defect and that any screw loosening, and consequential window collapse, would be due to a failure to properly retighten a screw after maintenance, as opposed to a defect inherent to the design or manufacture of the screws or windows.in support of its opinion, it provided a summary of historical field data and its field inspection investigation, neither of which demonstrated aberrant performance.it also provided a summary of testing conducted by an independent testing facility demonstrating that the screws would not loosen as manufactured. in view of hehr's response and the information provided therein, this investigation is closed. | ||||||
| EQ09007 | DAIMLER BUSES NORTH AMERICA, INC. | 08/18/2009 | 11/24/2009 | FALLING BUS WINDOWS | ||
| The purpose of this investigation was to determine whether the tip-in style transom windows supplied to daimler buses for use on buses it manufactured, and concerning which that company made a defect determination, were supplied to any other vehicle manufacturers or as replacement equipment and, if so, to prompt additional safety recalls if and where needed.rmd issued a request for information to the windows' manufacturer, hehr international, inc. (hehr) on september 2, 2009, inquiring about its distribution of the windows and soliciting its opinion as to whether a safety defect existed in those windows.hehr responded on october 28, 2009, that it had not supplied the windows to anyone other than daimler buses.it also opined that the windows did not contain a safety defect and that any screw loosening, and consequential window collapse, would be due to a failure to properly retighten a screw after maintenance, as opposed to a defect inherent to the design or manufacture of the screws or windows.in support of its opinion, it provided a summary of historical field data and its field inspection investigation, neither of which demonstrated aberrant performance.it also provided a summary of testing conducted by an independent testing facility demonstrating that the screws would not loosen as manufactured. in view of hehr's response and the information provided therein, this investigation is closed. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 06/28/2008 | 40000 | 1 | |
| A port authority owned 2006 orion vi diesel powered airport shuttle bus was destroyed by fire on 6/28/08 at about 12:00 a.m. fortunately the bus was not carrying passengers at the time, as the fire spread quickly and destroyed the bus even though it was equipped with an on-board fire suppression system that discharged agent into the engine compartment. following an investigation by a forensic engineer with extensive experience in diesel fires, it was determined that the probable cause of the fire was the wear and shorting of wires from the alternator that were chaffing on the #5 cylinder diesel injector line. upon removal it was discovered that the line was melted and a hole burned through the steel tube allowing the spraying of high pressure diesel fuel. upon investigating other buses of the same manufacturing group approximately 15 out of 17 buses displayed at least some wear, and 7 had physical grooving on the injector line. *tr | |||
| FUEL SYSTEM, OTHER | |||
| 06/28/2008 | 40000 | 1 | |
| A port authority owned 2006 orion vi diesel powered airport shuttle bus was destroyed by fire on 6/28/08 at about 12:00 a.m. fortunately the bus was not carrying passengers at the time, as the fire spread quickly and destroyed the bus even though it was equipped with an on-board fire suppression system that discharged agent into the engine compartment. following an investigation by a forensic engineer with extensive experience in diesel fires, it was determined that the probable cause of the fire was the wear and shorting of wires from the alternator that were chaffing on the #5 cylinder diesel injector line. upon removal it was discovered that the line was melted and a hole burned through the steel tube allowing the spraying of high pressure diesel fuel. upon investigating other buses of the same manufacturing group approximately 15 out of 17 buses displayed at least some wear, and 7 had physical grooving on the injector line. *tr | |||