Orion Vii 2009
Model Vii made in 2009 by Orion got 4 consumer complains, 1 investigation there are 5 recalls as well as 2 service bulletins. Consumer complaints with reference to engine and engine cooling. . Technical service bulletines regarding visibility. The car had one investigation (visibility). There were some recalls concerningelectrical system, interior lighting and power train.
Model 2009
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||||||||||||
| 09V121000 | DAIMLER BUSES NORTH AMERICA, INC. | from 10/01/2008 to 03/30/2009 | V (Vehicle) | 380 | 05/08/2009 | MFR | DAIMLER BUSES NORTH AMERICA, INC. | 04/15/2009 | 04/15/2009 | |||||||
| Defect Summary | Daimler buses is recalling 380 my 2008-2009 vii buses configured with a mobile climate control (mcc) heater and those with a mcc defroster manufacturer from october 2008 - march 2009 only. the blower motor mount screws may not have the proper torque. if the four blower motor mount screws disconnect, the bracket can move possibly causing an electrical terminal short circuit. | |||||||||||||||
| Consequence Summary | A short circuit can result in a fire. | |||||||||||||||
| Corrective Summary | Mcc will inspect the buses for incorrect torque on blower mounts and torque the screws correctly as required free of charge. if the inspection reveals any damage to the affected components, additional repairs will be made as necessay. the recall is expected to begin during may 2009. owners may contact daimler buses at 905-403-7807. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| INTERIOR LIGHTING | ||||||||||||||||
| 09V413000 | DAIMLER BUSES NORTH AMERICA, INC. | from 06/01/2002 to 03/31/2009 | V (Vehicle) | 368 | 10/19/2009 | MFR | DAIMLER BUSES NORTH AMERICA, INC. | 10/20/2009 | 10/23/2009 | |||||||
| Defect Summary | Daimler buses of north america is recalling certain model year 2002 through 2009 orion transit buses equipped with luminator horizon led side destination signs. the connector board can corrode due to an accumulation of moisture under the connector. | |||||||||||||||
| Consequence Summary | A short could occur, possibly causing smoke and a fire. | |||||||||||||||
| Corrective Summary | Orion will notify owners and the buses will be repaired by luminator free of charge. please see luminator's defect report 09e-054. the safety recall is expected to begin during november 2009. owners may contact luminator at 1-972-516-3033 or orion at 1-800-716-7466. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| POWER TRAIN - CLUTCH ASSEMBLY - PEDAL/LINKAGE | ||||||||||||||||
| 10V015000 | DAIMLER BUSES NORTH AMERICA, INC. | from 02/01/1992 to 05/31/2009 | V (Vehicle) | 1485 | 04/01/2010 | MFR | DAIMLER BUSES NORTH AMERICA, INC. | 01/21/2010 | 01/21/2010 | |||||||
| Defect Summary | Daimler buses is recalling certain orion transit buses equipped with the morse remote throttle control. the morse remote throttle control panel is located in the engine compartment and a switch on it is labeled, throttle; off or front and on or rear selecting the active engine control station. if a person operating the engine from the rear position (at the engine) fails to place the switch in the off or front position and the engine rpm was set to above idle during maintenance for example, when the bus is started from the driver's station the engine could change to the higher rpm resulting in unwanted engine power. | |||||||||||||||
| Consequence Summary | The bus could accelerate at a higher rate than anticipated increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Daimler will provide instructions to modify the wiring to the morse throttle control switch. this service will be performed free of charge. the safety recall began on april 1, 2010. owners may contact daimler buses at 1-800-716-7466. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| VISIBILITY - GLASS, SIDE/REAR | ||||||||||||||||
| 09V318000 | DAIMLER BUSES NORTH AMERICA, INC. | from 08/01/2007 to 06/30/2007 | V (Vehicle) | 807 | 10/21/2009 | MFR | DAIMLER BUSES NORTH AMERICA, INC. | 08/07/2009 | 08/07/2009 | |||||||
| Defect Summary | Daimler bus north america is recalling certain model year 2006 through 2009 orion vii transit buses manufactured from august 2007 through june 2009. the passenger windows have a tip-in transom window which is attached by screws. these screws may loosen and the window may dislodge and fall into the bus. | |||||||||||||||
| Consequence Summary | A collapsing window could injure passengers. | |||||||||||||||
| Corrective Summary | Orion will notify owners and instruct them to check that the screws are properly tightened and to inspect them periodically. orion plans to provide an interim notification of the defect as well as an interim free remedy that will keep the windows closed and keep them from dislodging. once a permanent remedy is developed that will permit the windows to be opened and not dislodge, and parts are available, orion will notify owners and provide that free remedy. the recall began on october 21, 2009. owners may contact orion at 1-800-716-7466. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 09V215000 | DAIMLER BUSES NORTH AMERICA, INC. | from 01/01/2008 to 04/30/2009 | V (Vehicle) | 286 | 07/15/2009 | MFR | DAIMLER TRUCKS NORTH AMERICA | 06/11/2009 | 06/11/2009 | |||||||
| Defect Summary | Orion is recalling 286 model year 2007 through 2009 transit buses manufactured between december 2007 and april 2009. the bond of the glass to the aluminum frame of the passenger windows is not adequate enough to hold the window attached to the frame. | |||||||||||||||
| Consequence Summary | The window could dislodge from the bus while in operation, possibly becoming a road hazard to other motorists which could result in a vehicle crash. | |||||||||||||||
| Corrective Summary | Orion will notify owners and the moving window portion will be replaced free of charge. the safety recall is expected to begin on or before july 15, 2009. owners may contact hehr international at 1-989-845-3067 or orion at 1-800-716-7466. | |||||||||||||||
| Notes | Daimler recall no. 09-182.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||||
| SIL-10-06-10 | 06/01/2010 | 10040014 | Ready | 08/11/2011 | |
| SIL-10-06-10 | 06/01/2010 | 10040014 | Daimler trucks: the windows have been locked with a screw or locking block. there is a procedure to allow these windows to be made to open. *rm | 08/11/2011 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| VISIBILITY - GLASS, SIDE/REAR | ||||||
| EQ09007 | DAIMLER BUSES NORTH AMERICA, INC. | 08/18/2009 | 11/24/2009 | FALLING BUS WINDOWS | ||
| The purpose of this investigation was to determine whether the tip-in style transom windows supplied to daimler buses for use on buses it manufactured, and concerning which that company made a defect determination, were supplied to any other vehicle manufacturers or as replacement equipment and, if so, to prompt additional safety recalls if and where needed.rmd issued a request for information to the windows' manufacturer, hehr international, inc. (hehr) on september 2, 2009, inquiring about its distribution of the windows and soliciting its opinion as to whether a safety defect existed in those windows.hehr responded on october 28, 2009, that it had not supplied the windows to anyone other than daimler buses.it also opined that the windows did not contain a safety defect and that any screw loosening, and consequential window collapse, would be due to a failure to properly retighten a screw after maintenance, as opposed to a defect inherent to the design or manufacture of the screws or windows.in support of its opinion, it provided a summary of historical field data and its field inspection investigation, neither of which demonstrated aberrant performance.it also provided a summary of testing conducted by an independent testing facility demonstrating that the screws would not loosen as manufactured. in view of hehr's response and the information provided therein, this investigation is closed. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - HOSE | |||
| 02/12/2013 | |||
| 2012 orion vii: coolant hose failure in the air duct above the passenger compartment has failed three times resulting in hot coolant raining down onto the seats | |||