Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING - WHEEL AND HANDLE BAR | ||||||||||||||||
| 97V169000 | CHRYSLER CORPORATION | from 01/01/1994 to 08/31/1995 | V (Vehicle) | 375000 | 11/15/1997 | ODI | CHRYSLER GROUP LLC | 10/07/1997 | 10/10/1997 | |||||||
| Defect Summary | Vehicle description: passenger vehicles. the steering column coupler can become disconnected when the vehicle experiences an underbody impact. | |||||||||||||||
| Consequence Summary | Loss of steering control can occur. | |||||||||||||||
| Corrective Summary | Dealers will replace the steering column coupler with a coupler design that collapses on impact. | |||||||||||||||
| Notes | Owner notification is expected to begin during november 1997.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chrysler at 1-800-992-1997.also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - RACK AND PINION | |||||
| 190496 | 01/10/1997 | 51267 | Whistle and/or hiss noise from steering gear when making right turns. *jd | 06/27/1997 | |
| STEERING - WHEEL AND HANDLE BAR | |||||
| 190198 | 02/06/1998 | 600302 | Condition with clunking or rattling in steering/wheel column. *yc | 05/06/1998 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STEERING | ||||||
| EA97009 | CHRYSLER GROUP LLC | 04/30/1997 | 10/08/1997 | LOSS OF STEERING CONTROL | 97V169000 | |
| Alleged loss of steering control resulting from separation of the steering column coupler. | ||||||
| PE94095 | CHRYSLER GROUP LLC | 12/28/1994 | 04/25/1995 | LOSS OF STEERING CONTROL | ||
| There is no summary currently available | ||||||
| PE96069 | CHRYSLER GROUP LLC | 11/26/1996 | 04/30/1997 | LOSS OF STEERING CONTROL | ||
| Allege loss of steering column couplings or any failure, malfunction ordegradation in performance of the power steering assist system that results in :a: loss of steering and vehicle control, loss of power steering assist and actual or perceived lockup of the steering wheel | ||||||
| STEERING - COLUMN | ||||||
| DP03002 | CHRYSLER GROUP LLC | 05/07/2003 | 07/22/2003 | STEERING COLUMN SEPARATION | ||
| Mr. larry a. sackey submitted a petition to the national highway traffic safety administration (nhtsa) by letter dated april 18, 2003, requesting that nhtsafurther investigate the defective collapsible steering shaft system on 1987-1995 vehicles manufactured by the daimlerchrysler corporation.in part because of 49 cfr | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| While driving steering went out, causing the driver to lose control and had a wreck. dlr has seen vehicle. *ak | |||
| While driving on wet pavement the steering locks up, causing loss of vehicle control. dealer cannot identify the problem. please give any further details. *ak | |||
| 1 | |||
| When driving on wet pavement or in rainy weather condition the steering locks up. cause unknown. *ak | |||
| 6 | 11/15/1996 | ||
| Whenever it rained and driver started to make either a left r right turn, the steering would freeze, leaving driver unable to control vehicle. this was a continuous problem. the freezing of the steering caused dauhter to run off the road at approximately 35 mph while on a curve. | |||
| 1 | 04/01/1995 | ||
| Steering locked up causing a collision. | |||
| 05/08/1997 | |||
| Steering wheel locked up while driving. owner must stop restart and jerk the vehicle to restore resume position. *ak | |||
| The steering locks up when driving through puddles for about 10 to 15 seconds. dealer have not seen vehicle. *ak | |||
| 05/20/1997 | 5 | ||
| Ea97-009 active, steering failure, when making a lft hand turn , has no steering control, wheel will not turn to the left. *ak | |||
| 04/15/1996 | |||
| Steering went out due to a crash. *ak | |||
| 01/31/1997 | 3 | 12/01/1994 | |
| Steering is difficult when making a left or right turn, occurs during medium to heavy shower and when hitting a bump or puddle. during a turn, vehicle will continue to move forward before turning left or right. *ak | |||
| 03/15/1996 | 4 | ||
| While driving suddenly lost steering control, happens mostly when making turns; also, during straight driving it is an intermittent problem, dealer can not find cause, checked power steering fluid, normal. *ak | |||
| 02/15/1997 | |||
| #pe96-069, was driving and tried to make a turn the steering wouldn't turn, locked up. *ak | |||
| 12/13/1996 | 1 | 12/10/1995 | |
| Steering problem. | |||
| 01/16/1997 | |||
| Steering failure, when driving vehicle on wet road conditions, had no control over vehicle, could not make a left or right turn, in for repairs three times, will provide repair bill, *ak | |||
| STEERING - COLUMN | |||
| 04/26/1996 | 6 | ||
| Loss of steering control, causing accident. *sd | |||
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | |||
| 08/09/1998 | 1 | 04/23/1997 | |
| Alarm module shorted out causing electrical wiring to burn and failure of components. | |||
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||
| 01/25/1997 | |||
| Manual steering gear box locked up during ice storm, causing vehicle to run off the road into an embankment. *ak | |||
| STEERING - GEAR BOX - SHAFT SECTOR | |||
| 05/05/1995 | 5 | ||
| Piece of metal from steering shaft partially blocked brake pedal, not allowing braking in emergency situations. *sd | |||
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | |||
| 05/01/1998 | 05/01/1997 | ||
| Power steering return hose came loose, leaking fluid. | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 1 | 07/01/1998 | ||
| The power steering pump bracket needs to be replaced. *slc | |||
| 04/01/1998 | 05/09/1996 | ||
| Was driving at approximately 45 mph, defroster was on,causing air conditioning to come on and off automatically/froze up, causing the power steering belt to break and loss of power steering. dealer has been notified. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 04/17/2000 | 0 | ||
| Consumer was traveling about 40mph on a city street, she was proceeding through an intersection going straight when another vehicle came into her lane and veered into consumer's vehicle straight on, causing it to jump into the opposite direction, and resulting in a crash. upon impact, driver's air bag failed to deploy. vehicle was totaled, and consumer sustained internal injuries. *ak | |||
| 06/15/1996 | 1 | 06/01/1994 | |
| No summary listed for above vehicle. *ak | |||
| 05/01/1999 | 09/01/1994 | ||
| Power steering was totally lost. *ak | |||
| 3 | 08/01/1994 | ||
| Power steering fails when wet. chrysler has issued a service bulletin. dealers say they doesn't know about bulletin. defect could cause crash. *ak | |||
| 10/13/1994 | |||
| Power steering fails in wet conditions. | |||
| 04/01/1998 | 2 | 06/07/1995 | |
| Power steering malfunctioned, causing driver to lose control of vehicle. | |||
| 01/22/1997 | 4 | 06/25/1995 | |
| Driving in wet conditions power steering will go out for approximately 1-2 seconds. power steering will come back,but makes hard to control, it makes a loud squeaky noise. dealer changed power steering belt, problem is still reoccurring. cannot find problem. this defect can result in an accident. *ak *slc | |||
| During wet road conditions at low speed water fills the engine compartment, affecting the power assisted steering. during these conditions, operator is unable to steer vehicle. *ak | |||
| 05/01/1995 | |||
| Pe96-069, in rainy conditions while making a turn, the power steering system malfunctioned, causing loss of steering control which could result in an accident. *ak | |||
| Upon starting out, attempted to manuever steering wheel, found power assist to be inoperative, wheel was hard to steer, required excessive effort to turn steering wheel, basicly had to steer straight to get to dealer, owner paid for repair, no prior warning. *ak | |||
| 11/15/1995 | 1 | 03/01/1995 | |
| Loss of steering control caused accident. | |||
| 09/18/1996 | 11/12/1994 | ||
| Steering failure, loss of power steering in wet weather, locks up and cannot turn wheel. *ak | |||
| 06/02/1996 | 1 | ||
| Sudden loss of power steering when driving in wet conditions, pe94-095.*ak *jb | |||
| 07/09/1995 | |||
| Loss of steering when the car goes over 55 mph. please describe. *ak | |||
| When i brake or turn a corner and hit some water car lost power steering . tt | |||
| STEERING - LINKAGES - KNUCKLE - SPINDLE - ARM | |||
| 03/20/1998 | |||
| While driving consumer heard a loud sound. took vehicle to repair shop and was informed that the front spindle broke. manufacturer has been notified. *ak | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 10/25/1999 | 1 | 09/01/1998 | |
| Tie rods failed. nlm | |||
| STEERING - RACK AND PINION | |||
| 4 | 04/01/1996 | ||
| No summary listed for above vehicle. *ak | |||
| Recall 97v169000.741; steering coupling. the recall repair work was done and the steering rack and pinion was affected in process. dealer contacted, and cannot duplicate the problem. *ak | |||
| 08/07/1995 | 7 | ||
| Rack and pinion problems, causing steering column/wheel to vibrate/vehicle to pull to left and become stiff. &skd | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 6 | |||
| Consumer has not received recall repair (#741 steering column), original dealer is no longer in business and the nearest dealership has failed to respond to six attempts for setting appointments. *mjs | |||
| 03/10/1998 | 1 | ||
| During underbody impact, steering wheel decoupled as stated in recall, causing false deployment of airbag and resulting in injury to consumer. (attorney for consumer) | |||
| Engine hesitates when gas is applied. later picks up speed. dealer says steering column needs to be replaced. *ak | |||
| 01/19/1998 | 1 | ||
| Recall work on the lower steering column coupler was not done in a timely manner. | |||
| 2 | 08/19/1994 | ||
| Smoke came from the steering column, no problem found. | |||
| 1 | 05/01/1995 | ||
| Lower steering column coupler failed. | |||
| 1 | |||
| Recalled lower steering column coupler failed causing the steering wheel to lock in the rain. | |||
| 1 | |||
| Vehicle experienced steering lock up and loss of control due to failure of the lower steering column coupler prior to recall notice. | |||
| 11/23/1998 | |||
| Recall # 97v169000 steering column coupling; owner received recall notice on 11/19/98. according to a print out from dealership with a lsit of vin #s, recall work was completed on 11/4/98. service department able to see that vehicle has not been serviced for recall work. *ak | |||
| 08/30/1998 | 05/26/1995 | ||
| Engine failed, causing oil to leak. | |||
| Recall 97v169000.741; steering coupling. the recall repair work was done and the steering rack and pinion was affected in process. dealer contacted, and cannot duplicate the problem. *ak | |||
| 03/01/1997 | 1 | ||
| Steering column coupler failed prior to recall notice. | |||
| 07/17/1998 | |||
| Consumer started the vehicle went halfway down street when the consumer noticed smoke coming from the steering column. the vehicle caught on fire in the steering column area of the vehicle. *ak | |||
| Vehicle is involved under recall # 97v169, steering column coupling. consumer took vehicle to dealer june 1,1998 to have recall repairs done, and was informed that the parts were not available. *ak | |||
| 06/01/1998 | |||
| Vehicle involved under recall #96v228, steering column coupling. owner took vehicle to dealer to have recall repairs done, and was informed that the parts were not available. *ak | |||
| New steering column couple installed. | |||
| Vehicle was repaired under recall 97v169, steering column coupling. after the recall was performed there were three inches of play in the steering column. the dealer told owner that if she were to sign a waiver they will put the old coupling back in the vehicle. *ak | |||
| While driving the steering column caught on fire. the vehicle is under recall # 97v169. the dealer will not repair the vehicle under that recall. *ak | |||
| 05/13/1998 | |||
| Recall # 97v16900 chrysler/steering column coupling. owner states the dealer is not honoring terms as described in recall notice for corrective action. the corrective action calls for replacing of the steering column coupling. *ak | |||
| 09/01/1994 | 1 | 09/01/1994 | |
| Steering column is loose and makes noise while turning. | |||
| 11/20/1997 | |||
| Consumer called 11-17-97 to make appointment. dealer said will not fix problem until notified by manufacturer. consumer than called manufacturer, called on three way conference call, dealer then agreed to fix recal. ,but as soon manufacturer wiould hang up dealer said will not fix problem until received written notification from manufacturer. *ak | |||
| 07/24/1997 | |||
| While traveling 25 mph owner saw disfiguration of the road surface and slowed down. after passing over disfiguration driver's air bag deployed along with steering wheel breaking. someone standing on the roadside stated this is the third vehicle today that had that occurrence at that same spot. please provide more details. *ak | |||
| While driving 15 mph and making a right turn the steering wheel locked, causing loss of vehicle control which resulted in a collision. please give any further details. *ak | |||
| 06/01/1995 | 1 | 01/01/1995 | |
| Steering column failed, causing accident. | |||
| 06/23/1996 | 1 | ||
| The steering column broke, causing an accident. *ak | |||
| 10/15/1995 | |||
| Steering column shimmied while driving highway; loud clunking noise came from front end; speed 45 mph; dealer corrected problem. tt | |||
| 11/27/1995 | 1 | 06/29/1995 | |
| Loss of the steering column the steering column came apart pe94-095. tt consumer states brakes failed as well.*jb | |||
| 11/15/1995 | |||
| While traveling 50 to 60 mph, driver had to manuver to avoid vehicle. steering wheel locked w/over compensating both directions.no air bag deployment. describe. | |||
| 06/14/1995 | |||
| Driving in the rain went to turn right steering locked up. tt | |||
| 03/21/1995 | 1 | ||
| Steering wheel shimmies at speeds of 65 mph, ther eis a service bulletin, but did did not correct problem. *ak | |||