Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | ||||||||||||||||
| 96V026000 | CHRYSLER CORPORATION | from 07/01/1995 to 11/01/1995 | V (Vehicle) | 15000 | 03/17/1996 | MFR | CHRYSLER GROUP LLC | 02/05/1996 | 02/06/1996 | |||||||
| Defect Summary | An engine wiring harness can short circuit due to contact with the exhaust gas recirculation tube.. | |||||||||||||||
| Consequence Summary | Shorting of the wiring harness can cause various electrical malfunctions, including engine stalling. | |||||||||||||||
| Corrective Summary | Dealers will reroute the engine wiring harness properly and any wire that has been damaged will be replaced. | |||||||||||||||
| Notes | System: electrical; wiring; harness.vehicle description: passenger vehicles built at the toluca, mexico assembly plant.note: owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time, should contact chrysler at 1-800-853-1403. also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 0801001 | 05/25/2001 | 620059 | Subject regarding airbag / clock spring service for various models including 2002 model year jeep liberty. *tt | 07/10/2001 | |
| 0832097 | 09/19/1997 | 6088834 | Information regarding nhtsa authorized airbag deactivation for medical necessity. *nlm | 01/10/2000 | |
| ELECTRICAL SYSTEM - IGNITION | |||||
| 181097 | 02/28/1997 | 18-15-96A | 52008 | Intermittent single cylinder misfire and/or mil illuminated. *tw | 07/17/1997 |
| ELECTRICAL SYSTEM - WIRING | |||||
| 080600 | 02/25/2000 | 609995 | This bulletin provides a revised wire splice procedure and related parts. *tt | 04/12/2000 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||
| PE98012 | CHRYSLER GROUP LLC | 02/26/1998 | 06/23/1998 | UNDERHOOD FIRES | ||
| Alleged fires in neon.owners have reported underhood fires while driving and in minor collisions | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 07/21/2003 | 1 | 07/18/2003 | |
| 1. every time it rains outside i have a lake on the inside of the car, mainly on the passenger side in the back and in the trunk which is molding the carpet and items kept inside. 2. the back up light on the driver side doesn't work properly, due to the moisture. 3. the turn signal on the passenger side blinks really fast, and stays on on the inside of the car. 4. the turn signal on the driver side has to be manually turned off after turning left. 5. the steering wheel has locked on a steep turn resulting me going off road, luckily not hitting anyone. 6. headlights are very poor at night. 7. radio reception is getting worse. stations that used to come in won't anymore. 8. car shakes at different speeds and at a light. 9. there is glare on the windsheild from dash that causes poor visibility in the day time.*ak | |||
| 09/20/2003 | 134000 | 2 | |
| The electrical system failed. a recall was issued; however, this vehicle was not included in the recall. *ak | |||
| 01/01/2002 | |||
| An electrical short caused vehicle to shut off while consumer was driving. contacted dealer, and dealer was taking a look at vehicle.*ak | |||
| When applying the brakes the left turn signal comes on and will not go off until pressing the hazard light button. *ak | |||
| ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | |||
| 02/17/2001 | 05/01/1999 | ||
| Going down road at close to stopping, about 10mph and all the needles started going crazy in colunm of dashboard with lights of seatbelt and battery going off and on. took car to get diagnostic test done on it and found out that the altenator is producing too much output for car and is trying to burn up wiring harness unit in car. said this can be very dangerous and catch the car on fire. have extended warrenty but the dealership seems to find ways around the warrenty of the things i find wrong of saying it iss something else doing it. service lights did not come on to indecate problem with anything in engine nor did the oil light come on to tell me that my car had leaked out all oil. have a oil leak again. fixed once already. 350.00 is too much to pay out for a problem occuring every two years. this also dangerous according to mechanic. why is there no recall if altanenator is not correct size for car? | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 01/07/2001 | 0 | ||
| Battery came on, and all dash lights went dim. then consumer heard a houling noise, consumer was able to get home. took vehicle to dealer, and dealer indicated that harness wiring had melted. dealer said it was common in these types of cars. there was a recall 96v026000 on underhood wiring harness, but this vehicle was not included due to vin. *ak | |||
| 1 | 01/02/1996 | ||
| Engine head gaskets are leaking oil into engine. dealer will be notified.*ak the failure of the gasket is due to faulty design. the battery died while the vehicle was under repair. *yh | |||
| 08/07/2000 | 1 | 04/01/1999 | |
| I have had non-stop problems with the car since day one. it is getting to costly to keep repairing the same problems over and over again. i am really disappointed in the help i have received from the dealership in regards to the several problems i have had with the car. no safety defect mentioned in summary. *ak | |||
| 01/01/2000 | 0 | ||
| While driving vehicle died and had to be towed. put in battery/fuel pump and a starter, and vehicle still cut off. dealer didn't seem to know what the problem was. consumer felt unsafe when traveling. *ak | |||
| 03/27/2000 | 1 | 05/01/1996 | |
| First the battery kept draining due to a short within in it and was replaced. second, the transmission failed and had to be completely overhauled. by the time anyone figured out what was wrong it would not go in reverse. third, the head gasket is causing an oil leak and needs to be replaced. other things that just stopped working include the relase for the trunk and back left speaker. this car is a nightmare and something should be done to compensate anyone who still has one. *ak | |||
| 2 | 05/01/1996 | ||
| No summary | |||
| 02/11/1999 | 1 | 01/01/1996 | |
| The wirings, socket & bulb are intact when checked, could this failure and sudden wearing of the battery be related to the wiring harness recall? the recall job made in 1996 may not have lasted? | |||
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||
| Electrical system failed due to a circuit board failure. this caused the digital console to completely go blank not being able to initiate readings. please describe details. *ak | |||
| 07/23/1999 | 1 | 01/01/1997 | |
| Failure#1:1/97-6/97 horn made no noise when pushed. several visits to two dealers in ft.wayne and indianapolis, in and 6 months later it was finally resolved as being a pinched wire. had to involve owner of the dealership before it was fixed properly. failure#2:1/97-3/97 the rear defrost switch failed on occassion for first three months of ownership. works continuously now. failure#3:8/97-1998 left turn signal would light up when the brake was applied, only occassionally and while it was slowing down, not at a stop. failure#4:6/99-current power locks failed. failure#5: 7/99-8/99 power steering failed. power switch replaced. failure#6: 3/00-7/00 a/c failed. 1/2 lb coolant leaked out and was replaced. | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 09/16/1996 | 6 | 12/29/1995 | |
| Engine stalled in traffic without warning, caused an accident. vehicle hit on driver's side by another vehicle.*ak | |||
| ELECTRICAL SYSTEM - STARTER ASSEMBLY | |||
| 01/01/2000 | 0 | ||
| While driving vehicle died and had to be towed. put in battery/fuel pump and a starter, and vehicle still cut off. dealer didn't seem to know what the problem was. consumer felt unsafe when traveling. *ak | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 06/11/1998 | 2 | 03/01/1996 | |
| On 6/18/98 the head gasket was replaced and subsequently failed again on 6/15/00. on 6/17/00 my a/c compressor failed to operate; private mechanic found a break in wiring harness. *ak | |||
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | |||
| 70000 | 1 | ||
| An electrical short in the wiring harness caused the vehicle to stall. the consumer received nhtsa recall 96v026000 concerning the wiring harness failure due to an electrical short, but chrysler told the consumer that this recall did not exist. *ak the dealer could not locate the problem but stated that the wiring in the horn needed to be replaced. the electrical short and the engine misfiring caused the vehicle to lose power and sputter after a short drive. *sc *jb | |||
| 05/10/2001 | 4 | 12/01/1999 | |
| The vehicle stalled while the consumer was traveling, the check engine light, and oil light would come on, and now the lights no longer warn the consumer, the coil pack was replaced as possible cause but the problem was not solved, the consumer tried several service places but none of them could find the cause of the problem, consumer states he found a recall that states the exacat symptons he was experiencing, but was informed that his vehicle identification number was not included in the recall.*jb | |||
| 01/01/2002 | |||
| There are some problems with the wiring harness.this problem has caused vehicle to stall out while consumer was driving. contacted dealer. *ak | |||
| 01/07/2002 | |||
| Wiring harness has burned out, causing electrical system and other componets to malfunction. please give any further details.*ak | |||
| 05/10/2001 | 4 | 12/01/1999 | |
| The vehicle stalled while the consumer was traveling, the check engine light, and oil light would come on, and now the lights no longer warn the consumer, the coil pack was replaced as possible cause but the problem was not solved, the consumer tried several service places but none of them could find the cause of the problem, consumer states he found a recall that states the exacat symptons he was experiencing, but was informed that his vehicle identification number was not included in the recall.*jb | |||
| 07/05/2001 | |||
| Vehicle stalled mostly at speeds of 65-70 mph after driving for 10-15 minutes. then, it took 15-20 minutes before it will start again. dealer said it was wiring harness shorting out. there is recall, 96v026000, but this vehicle is not affected. vehicle stalls every time it's driven.*ak | |||
| 03/15/2001 | 1 | 09/01/1996 | |
| There has been a recall, however the manufacturer says my car was not involved. no safety defect listed. | |||
| 01/07/2001 | 0 | ||
| Battery came on, and all dash lights went dim. then consumer heard a houling noise, consumer was able to get home. took vehicle to dealer, and dealer indicated that harness wiring had melted. dealer said it was common in these types of cars. there was a recall 96v026000 on underhood wiring harness, but this vehicle was not included due to vin. *ak | |||
| 03/01/2000 | |||
| I took my car to horton's to have it put on the computer. they charged me $90.00 to put on a new fuel filter, when it is the wiring harness causing the problem. there is a recall for the wiring harness.please send me a recall for the parts on my car. | |||
| 02/03/1999 | |||
| Recall 00v026 000/wiring:harness:underhood: vehicle experienced a problem with engine stalling. vehicle has been taken to an independent repair shop on three occasions, and condition still reoccurring. dealer/manufacturer notified, and informed t consumer that vehicle was not covered under recall. please feel free to provide further details. *ak | |||
| Engine has stalled due to a short in the wiring harness under the hood. dealer said the wiring harness needed to be replaced. *ak | |||
| 10/08/1999 | 1 | 07/01/1996 | |
| All repairs were paid for by owner. any recalls on listed problems?. | |||
| 09/01/1996 | |||
| Wiring harness causing pcm to give bad codes and causing me alot of money | |||
| 04/20/1999 | |||
| Vehicle was in a parking lot for 15 minutes and suddenly a fire broke out under the hood, burning all the wires. dealer has been contacted. *ak *ml | |||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||
| 11/19/2004 | 45000 | 4 | 08/31/2004 |
| Oil leaks, dashboard failure, noise in brakes, wind noise in passengers door. have replaced valve cover gasket twice, replaced oil sendind unit,cam sensor was replaced now i have a big oil leak, car only has 45000 miles on it. *ak | |||
| 10/01/2002 | 100 | ||
| Dashboard indicators stop working. i could have a full tank of gas and the fuel indicator will read empty. the car could be running for an hour and the temperature still reads cold. ph | |||
| Electrical system failed due to a circuit board failure. this caused the digital console to completely go blank not being able to initiate readings. please describe details. *ak | |||
| 04/20/2001 | 01/01/1998 | ||
| I have heard too many complaint on these problems not only from other neon owners, but dealership mechanics as well. last chrysler product that i will ever purchase. no safety defect mentioned. *ak | |||
| 07/01/2000 | 1 | 09/25/1996 | |
| All gauges on the dash quit working, the cluster and circuit board were replaced. *slc | |||
| 09/02/2000 | 2 | ||
| The dash control's(speed)only works sometimes!the frontend feels like it is coming out from under the car, and the paint is peeling off the top and the sides. i am truely disappointed. plus i have had it worked on for the headgasket.plus gas pedal sticks. | |||
| 07/16/2000 | 1 | 06/01/1997 | |
| After 2 months of a small oil leak, the problem worsened. the mechanic replaced the head gasket. recently all of the gauges on the instrument panel completely stopped working.*ak | |||
| 10/01/1998 | 1 | 07/01/1996 | |
| Dash meters were already previously fixed but said i was going to be charged to replace the 2nd time since i wasn't under warranty anymore. the oil leak is said to be found in all neons from the mechanics i took it to. | |||
| 05/01/1998 | |||
| Multiple problems with car from engine to wiring. not happy with car contacted manufacturer and they would not do anything about the problem car! | |||
| 09/14/1998 | |||
| Instrument panel on the dash board is not working. dealer has been contacted. *ak | |||
| ELECTRICAL SYSTEM - WIRING - REAR COMPARTMENT/TRUNK | |||
| 02/11/1999 | 1 | 01/01/1996 | |
| The wirings, socket & bulb are intact when checked, could this failure and sudden wearing of the battery be related to the wiring harness recall? the recall job made in 1996 may not have lasted? | |||