Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 210599A | 09/03/1999 | 210599 | 607959 | This bulletin announces the availability and installation of a resuable automatic transmission oil pan gasket. *tt | 10/19/1999 |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| 181299 | 06/18/1999 | 181797 | 607298 | This bulletin explains the operation and application of the leak detection pump (ldp) monitor test. *tt | 09/17/1999 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 05/15/2003 | 122000 | ||
| In heavy rain the car is very hard to steer, i have had to replace the transmission, i have had to replace the 02 sensor, and now the cooling fans don`t work i have also noticed a musty smell when i turn on the air cond. i have also had to replace the egr valve it is just one thing after another that keeps going wrong with this car. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| The transmission was not shifting properly. the vehicle was taken to a mechanic who stated that the transmission needed to be rebuilt. *nlm | |||
| 07/01/2001 | 1 | 03/01/1998 | |
| I contacted chrysler daimler and was told that there are no recalls on any of the parts that have gone bad on my car, but i read the informaiton about the recalls on the nhtsa site. the same problems are wrong with my car as with the cars that have recalled parts, ie bad transmission, head gasket, and electrical. i have spent 2,200 dollars fixing this car in the past six months, and now there is a rod knocking in the engine. it does not make sense to me that other neons with the same problems have recalled parts, but mine does not. if the parts do not need recalled, then why did they all self destruct? i thank god that i was not stranded with my two year old son in the car. i can't drive my son in my car now because the rod may come completely loose and strand us. also, i have to drive 15 miles to school four days a week, and don't have a reliable car, anymore. i am very concerned about being stuck alongside the road in ten degree weather. please contact me concerning the questionnaire that i filled out. i would appreciate any time that could be spent explaining my current situation/options to me. thank you very much.*ak | |||
| 05/05/2001 | 3 | 09/01/1999 | |
| Driving car in morning. car hesitated to shift from 2nd to 3rd gear, heard this high pitch wining noise, decreased speed and car went into gear. later that day was shifting fine but continued to have high pitched wining noise. took it to a shop after i checked transmission fluid aand it was fine. they said they didn't know but if it happened again bring it bach. 2 days later same problem. took it different transmission shop. (quality transmission) they called me and said that i needed a new transmission. told me that there was metal shavings in the pan . took car to aamco transmission same afternoon for second opinion because they said that other shop was notorious for ripping people off. said i should bring it to them. they checked out car and changed filter and fluid. when i picked car up from shop they confirmed that i needed a new transmission. they said if i put this stuff caled duralube in it it would help till i could save money to have car fixed. charged me $20.00 for it. they said that if wining stated back or shifting problems occurred it would be sooner then later that i would have to replace transmission. 1 week later, car started having problems again. was driving and lost gear. turned around to come home which was about 10 minutes away, and by time i got home had also lost 3rd gear. next day car was shifting fine again. went to shops to get quotes on rebuild kits, they said car was to new. that it would cost me up to $ 5,000.00 to order from factory. this was my first new car. i bought it so i wouldn't have mechanical problems like the older vehicles i had owned previously. the car is only 4 years old with 47,509 miles on it. i don't know that much about cars but i am sure that this should not be happening. . i checked your complaint log and there are 164 complaints about the 1997 plymouth neon. something needs to be done about this car. *ak | |||
| 06/23/2000 | |||
| Vehicle would take 15-20 seconds to go in reverse, and then there was a big loud bang/jerk in rear. also, slipped into 3rd gear. an independent garage could explain why, but that happened in all chrysler cars. *ak | |||
| 06/25/1999 | 3 | 06/01/1999 | |
| When i bought the car i was told that it was a buy back, but they assured me that the problem was fixed. one person told me it was electrical problems and another told me it was water damage. starting the second day i received the car i had problems. it has been in the shop 3 times for speaker problems, whenever it rains the speakers blow out. it was in the shop 2 times because of what seemed to be transmission problems. the car had a hard time shifting into first gear and made a squealing noise whenever i shifted it. it has also been in the shop 2 times for the brakes. for the past 2 months it has had a hard time starting up and 2 weeks ago it was dead in my driveway for 3 days. they have tried to fix the problems without success. i am currently going through arbitratio, but i want some advice. | |||
| 11/11/1999 | 11/01/1998 | ||
| Vehicle not 2 yrs old that has transmisson problems trend in defective neons? warranty is obselte. i shouldn't have to pay! has had maintenance checks. took it to alley's chry/ply dealer was told the problem. very angary that the vehicle is barely 2 yrs old to have major problems i can't afford to shell out $1285 for transmission and $ 450 for engine head gasket. *ak | |||
| 02/01/1999 | 1 | ||
| Transmission failed. | |||
| Transmission problems. | |||
| 1 | 01/01/1997 | ||
| Transmission shifts improperly. | |||
| POWER TRAIN - AXLE ASSEMBLY | |||
| 09/25/2003 | |||
| While driving the front axle broke which caused the consumer to lose control of the vehicle. the consumer managed to pull to the side of the road. the vehicle was towed to the dealership for repair. the heads gasket was also replaced twice because they blew and were leaking. please provide further information. *nlm | |||
| While attempting to make a right turn vehicle stalled. vehicle was not able to move forward/backwards.also, axle broke, and cv joints failed which prevented wheel from turning. please describe details.*ak | |||
| POWER TRAIN - DRIVELINE - CONSTANT VELOCITY JOINT | |||
| While attempting to make a right turn vehicle stalled. vehicle was not able to move forward/backwards.also, axle broke, and cv joints failed which prevented wheel from turning. please describe details.*ak | |||
| POWER TRAIN - DRIVELINE - DRIVESHAFT | |||
| 04/23/1997 | 3 | 10/31/1996 | |
| Front end suspension failure; also, replaced drivetrain. *ak | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 11/01/1999 | 2 | 08/01/1997 | |
| Had to get a new transmission for a 27 month old car. *ak | |||