Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 0801001 | 05/25/2001 | 620059 | Subject regarding airbag / clock spring service for various models including 2002 model year jeep liberty. *tt | 07/10/2001 | |
| 0832097 | 09/19/1997 | 6088834 | Information regarding nhtsa authorized airbag deactivation for medical necessity. *nlm | 01/10/2000 | |
| ELECTRICAL SYSTEM - WIRING | |||||
| 080600 | 02/25/2000 | 609995 | This bulletin provides a revised wire splice procedure and related parts. *tt | 04/12/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 12/07/2001 | |||
| Vehicle started on its own, no key in ignition switch and completey turned off, while parked. only way to get vehicle to turn off by shifting it into gear. dealer was notified. feel free to provide any further details concerning this matter.*ak | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 09/01/2001 | 1 | 03/01/2001 | |
| Initially, i went in to the dealer for a new battery six months after i had bought the car, only to find out that there were numerous parts that needed to be repaired. among those, the most expensive and most surprising was the engine oil leak. i was told that the cylinder head gasket was leaking motor oil, and that it was imperative that it be fixed as soon as possible. as a student, $670 for the head gasket was an extraordinary amount to invest. the advisor at the dealer informed me that the model of the car inherently contained a poorly designed engine, which was cause to the matter. he also mentioned that he wondered why the manufacturer had not conducted a recall. i did not know that the consumer could place a complaint for a possible recall, and was only advised to contact chrysler (not moss motors) by a telephone follow-up few weeks after. if indeed the engine is at fault, i strongly urge a recall to be made. thank you for your support.*ak | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 01/21/1998 | |||
| Vehicle been experiencing various problem with the following: 1. sun roof leaking; 2. spark plugs failed, and had to be replaced on two occasions within a year; 3. oxygen sensor had to be replaced on two occasions ; 4. the head gasket was replaced due to failure; 5. the exhaust manifold had to be replaced due to a broken bolt, causing engine to overheat, which results in intermittent stalling. can nhtsa provide additional information regarding this matter. *ak *ml | |||
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||
| 03/12/2001 | 1 | 08/01/1998 | |
| Junk!!! the computer system has now failed on my car. i have already had 2 major transmission repairs on this vechile. an oil leak which caused replacement of the head gaskets due to the fact they were faulty according to the dealership. the power train control module went out. this car has been nothing but problems and i would not recommed anyone to purchase a neon. i reported the computer failure to chrysler and they noted it in a file. i feel as if they should be held responsible for this. computer systems on a car are not meant to just quit at 75,000 miles. this repair is going to cost me over $1000.00 to fix and i don't feel as if i should have to pay for this. apparently this is a defect of some sort and this problem should be addressed. my car is still driveable on days--but when i make a right hand turn and my car cuts off i'm not only endangering myself but others behind me. i feel this is a major problem and could seriously injure people. i feel chrysler should have taken more time with me and heard my problem and help me resolve this issue immediately because someone, real soon, will be hurt driving this death trap of a car that i have purchased. oh, by the way, this is my only means of transportation, so, i have to drive it, faulty & failing computer system and all.*ak | |||
| 04/01/1998 | |||
| Vehicle stalls when cold and after sitting idle for hours. | |||
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | |||
| 01/09/1999 | |||
| Vehicle caught on fire while running. local fire dept. arrived to extinguish fire. dealer notified. *ak | |||