Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING - HYDRAULIC POWER ASSIST SYSTEM
19079912/22/19996089725This bulletin includes information to diagnose and repair a power steering noise. *tt02/24/2000
STEERING - WHEEL AND HANDLE BAR
19029901/29/1999604320Some vehicles may experience clunking or rattle in steering wheel / steering column. *tt04/23/1999

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
01/02/200372000312/16/2002
 Driving on freeway at approx. 60mph. steering became hard to steer. swirved to avoid hitting side vehicles. breaks became loose, unable to slow down. the plymouth neon 02, became out of control. thereafter, spinning around to flip on it's driver side coming to a rest in an embakement. no airbags employed.
12/01/2000
 Power steering failure, oil leak, air bag defect. transmission failure. mr
STEERING - COLUMN
03/07/20081
 Strange smell coming from the steering column today with white smoke. steering column was very hot. had to turn off lights. *tr
11/16/20053
 Dt: the contact stated that two days prior to her granddaughter taking her driver's the air bag light illuminated and the horn was inoperative. the contact took the vehicle to the dealership and they stated the problems occurred because the steering column needed to be replaced. the vehicle has not been repaired because the part had to be ordered.*ak updated 12/27/2005. *nm
STEERING - HYDRAULIC POWER ASSIST - PUMP
07/15/1999
 When turning the spring it feels heavy in the steering column. heard a grinding noise whether going forward or backwards. contacted the dealer, and was told needed to replace the steering pulley and steering pump. *ak
STEERING - HYDRAULIC POWER ASSIST SYSTEM
01/01/2000206/01/2099
 Engine oil leaks three set of head gaskets/ transmission slipping rebuilt three times/ powersteering pump replaced 2 times / speed contol doesn't work because clocking spring defective in air bag control/ dealer stated tha manufacture would on pay for parts only and the coustomer would have to pay the labor out of the two plus years that i have owned this car it has been in the shop for at least 6 months
STEERING - LINKAGES - TIE ROD ASSEMBLY
03/10/200690000102/10/2006
 Loud clunking noise in front of car. had it looked at and i was told it was the tie rod and the control arm. *nm
STEERING - RACK AND PINION - RACK
08/21/2000524761
 I brought my car to midas for brake work and they told me there is something wrong with the power steering. they advised me to call the dealership. i called, and they fit me in right away. i received a call from them today stating the power steering rack needs to be replaced. they advised me it is not under warranty. they canot find any documentation that i purchased the 7 year, 70,000 mile warranty. the price to replace this is $820.00. while i was trying to find my paperwork, i came across a work order from 11/15/00. i complained then of the same problem and they told me it was a power steering cap. this was under warranty and the cost i would have had to pay was $6.00. how convenient for them. well, here it is 2004 and the problem arose again. only, it is $820.00 that i have to pay vs. their $6.00 that they paid. this seems like it should have been a recall problem. but then again, i have never received a recall notice for anything. i learned of the seatbelt recall from the newspaper.*ak
08/24/20001
 I took my vehicle to midas for brake work and was told there is something wrong with the power sterring and should contact my dealer. when i called the dealer, they squeezed me right in. i bought the car in 1999, it is a 2000 plymouth neon. since i have owned the vehicle, i have gotten no recall notices. i found out about the seatbelt recall through the newspaper. the dealership called me today stating that the power sterring rack needs to be replaced and that it is going to cost me $820.00. i asked if this was covered underwarranty and was told no. i have never heard of power steering needing to be replaced after 5 years. my 1995 neon's never needed replacing. i have tried to research if this is a recall issue and cannot find any information. *ak
STEERING - WHEEL AND HANDLE BAR
07/15/19994
 The vehicle has had continued problems with the brakes and the steering column which have caused near accidents, consumer has tried to have vehicle bought back due to lemon law unsuccessfully. (attorney for consumer) *mjs